Novotel Bangkok Bangna 4 stars

Customer review rating (ALL Rating) 4.3/5 614 reviews

Best price
guarantee
Novotel Bangkok Bangna - Image 1
Novotel Bangkok Bangna - Image 2
Novotel Bangkok Bangna - Image 3
Novotel Bangkok Bangna - Image 4
333 Srinakarin Road, Nongbon, PRAVET, 10250 BANGKOK, Thailand

Description

Hotel extras

  • Pool, Massage and Fitness Centre

  • Restaurants with various types of cuisine

  • Newly renovation meeting room as you need

  • 25-minute drive from Suvarnabhumi Airport

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Bangkok Bangna

333 Srinakarin Road, Nongbon, PRAVET
10250 BANGKOK
Thailand

GPS:13.673125, 100.646713

Telephone
Fax +66 2 366 0506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  614 reviews

TripAdvisor Rating  4.3/5  1,138 reviews

Customer review rating 2.0/5

Sin W. L. Business - Confirmed reviews ALL

the wardrobe, table, bed, and etc were poorly maintained in 4 star hotel standard. the bathroom facilities were outdated with no handheld shower head design. No indoor slipper provided by default, guest has to call for room service to request, very inconvenient.

Dear Ms. L., Thank you for taking the time to share your detailed feedback with us. We sincerely apologize that several aspects of your stay did not meet the standards you expected. Your comments regarding the condition of the furniture, bathroom facilities, and lighting are very valuable, and we will be sharing them with our management and maintenance teams for immediate review and improvement. We also regret the inconvenience caused by the lack of default indoor slippers and will look into making this more convenient for our guests in the future. Thank you again for helping us improve. We hope to have the opportunity to welcome you back and provide you with a more comfortable and satisfying stay. Sincerely yours, Pheeraphat Phatraprasit Guest Service Manager

Customer review rating 3.5/5

Mai S. T. Business - Confirmed reviews ALL

Need to make room better than as Novotel is good brand.

Dear Mr. T., Thank you for sharing your feedback with us. We are truly sorry to hear that the condition of the standard room did not meet your expectations. Your impression is important to us, and we understand your concerns regarding the room’s appearance, especially as Novotel is known for its quality and comfort. Please rest assured that your comments have been shared with our management team. We are continuously reviewing our rooms and facilities, and your feedback will help us prioritize improvements to ensure they reflect the high standards of our brand. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a much better experience in the future. Sincerely yours, Pheeraphat Phatraprasit Guest Service Manager

Excellent service with helpful staff and clean hotel

TripAdvisor rating 5.0/5

毅 王 TripAdvisor review

Upon arrival I have booking problem. However, Zonya and Printer at the lobby they have solved my issue. Thank you for their service. The room I got is clean and quiet and nice decor.

Dear value guest, Thank you very much for sharing your experience with us. We’re sorry to hear there was an issue with your booking upon arrival, but we’re delighted that Zonya and Printer were able to assist you promptly and ensure everything was resolved smoothly. We’ll be sure to pass along your kind words to them. We’re also happy to know you enjoyed your clean, quiet room and appreciated the décor. It was a pleasure having you with us, and we look forward to welcoming you back again soon. Sincerely yours, Pheeraphat Phatraprasit Guest Service Manager

Customer review rating 4.0/5

Wai M. C. Business - Confirmed reviews ALL

Glad to see that some rooms have been renovated and the gym room has replaced two treadmills, hopefully will start replacing the remaining aged equipments, such as elliptical, cycling machine etc.

Dear Mr. C., Thank you for sharing your detailed feedback with us. We are glad to hear that you noticed the recent room renovations and the updates in our gym, including the new treadmills. Your suggestions regarding the remaining equipment such as the elliptical and cycling machine are greatly appreciated. We will certainly take them into consideration as we continue improving our facilities. Regarding the restaurant placemats, we sincerely apologize for the inconvenience. We appreciate you bringing this to our attention. We have shared your comments with our restaurant team, and we will review options for upgrading or replacing the current table mats to ensure a cleaner and more comfortable dining experience. We’re delighted that you enjoyed the buffet breakfast and its wide variety of options. Your suggestions for fresh daily juice and additional toppings such as almonds and seeds for cereal are very helpful, and we will explore ways to incorporate them into our offerings. Thank you once again for your valuable feedback. We look forward to welcoming you back and providing an even better experience on your next stay. Sincerely yours, Pheeraphat Phatraprasit Guest Service Manager

Great experience

TripAdvisor rating 5.0/5

Koffee83 TripAdvisor review

Beem staying with Novotel Bangna yearly, and this year, its not different and has been nothing short of excellent. From check-in, counter staff Toi & Ratt were exceptionally welcoming and helpful. Manager Beer who is also on duty, helped a great deal when i came earlier than the normal check-in timing of 2pm, and unconditionally helped to get me a room immediately with a free upgrade! My executive room to Suite! Awesome food to say the least, will definitely choose thus stay when i come Bangkok for work yearly. Highly Recommend!

Dear value guest, Thank you so much for your continued loyalty to Novotel Bangna and for sharing such an heartfelt review. We are truly delighted to hear that your stay this year has been just as excellent as previous visits. It brings us great joy to know that Toi and Ratt made your check-in experience welcoming and pleasant, and that Manager Beer was able to assist you with an early check-in and complimentary upgrade to a Suite. Your kind words will be shared with the team, they will be thrilled to know they helped make your stay memorable. We’re also glad you enjoyed our food and overall hospitality. It is always an honor to be your preferred hotel whenever you travel to Bangkok for work. Thank you once again for your high recommendation. We look forward to welcoming you back next year for another exceptional stay. Sicerely yours, Pheeraphat Phatraprasit Guest Service Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 415 reviews 7.3/10 Location
  • 593 reviews 5.9/10 Room
  • 523 reviews 8.1/10 Service
  • 14 reviews 7.4/10 WiFi
  • 280 reviews 6.5/10 Cleanliness
  • 256 reviews 3.5/10 Vibe
  • 211 reviews 6.1/10 Comfort
  • 206 reviews 8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Bangkok

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.