Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.6/5 3,274 reviews

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Description

Hotel extras

  • Heated indoor swimming pool and fitness center open from 7am to 11pm.

  • Olicéa bar and restaurant with Mediterranean highlights

  • Spacious rooms in Paris for up to 4 people

  • Close to the Marais, Bastille and Accor Arena

  • Direct connections via metro line 14 to Orly and RER A to Disneyland

Our accommodation(s)

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Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
France

GPS:48.84538, 2.375301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OLICEA

In the Provencal setting of the Olicea restaurant, savor generous dishes and sun-soaked tapas. We prepare Mediterranean cuisine made with local and seasonal produce.

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Our guest reviews

Our guest reviews

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ALL Rating  4.6/5  3,274 reviews

Customer review rating 4.0/5

Mikota M. M. Couples - Confirmed reviews ALL

Ok

Customer review rating 5.0/5

Gill H. Couples - Confirmed reviews ALL

This is the second time at the hotel and the staff are always friendly and helpful. We booked the same suite as last time and it is spacious, clean and very quiet. There was a very good choice at breakfast with gluten free options for me. It is a 15 minute walk to the Batobus on the Seine, an ideal way of traveling to all the sights. We highly recommend the hotel.

Customer review rating 3.5/5

Thomas H. Couples - Confirmed reviews ALL

Spent a month travelling around Europe. Of all the hotels we experienced this one would rank last. While the hotel was certainly comfortable and clean there was nothing that stood out that I would consider memorable....not enough to bring me back. It served its purpose of being close to the train station.

Dear Thomas, We thank you for taking the time to answer our satisfaction survey. We are sincerely sorry to read you have been disappointed by your experience with us. However you do not mention any specific element that affected your stay. In order for us to improve our quality of service, we would appreciate a more detailed feedback. Do not hesitate to share with us answering this email. We look forward to welcoming you back for your next Europe trip. Wishing you a wonderful day. Léa - Service Qualité Novotel Paris Gare de Lyon

Customer review rating 3.5/5

Elsayed M. Families - Confirmed reviews ALL

- Breakfast is very limited - Room is not equipped with amenities - Room was located very far from elevators - Staff is the only shining part of the stay

Dear Elsayed, We sincerely regret that your experience did not meet your expectations. Regarding our breakfast buffet, we are a bit surprised by your remark "breakfast is very limited". Which products or dishes were missing acording to you ? Do not hesitate to send us a mail with your insight regarding this matter. Concernant the room "not equipped with amenities", we have the same question as previously. Could you please tell us what was missing for you ? We thank you for your kind compliments regarding our team. We looking forward your detailed feedback and we wish you a wonderful day. Léa - Service Qualité Novotel Paris Gare de Lyon

Customer review rating 4.5/5

James B. Couples - Confirmed reviews ALL

We selected the hotel for its location within sight of Gare de Lyon, but were happy with it for many additional reasons. The furnishings are modern, the check-in straightforward and our room was a comfortable size. We had an excellent supper in the hotel one night, and found good restaurants nearby. Express checkout was simple. Will definitely come back. Only disappointment was instant coffee in the room.

Other web-users rate our hotel

  • 1,619 reviews 9.6/10 Location
  • 1,730 reviews 7.8/10 Room
  • 2,064 reviews 9.4/10 Service
  • 22 reviews 7.4/10 WiFi
  • 893 reviews 7.6/10 Comfort
  • 851 reviews 8.6/10 Breakfast
  • 647 reviews 8.6/10 Cleanliness
  • 360 reviews 8.4/10 Pool

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