Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.6/5 3,290 reviews

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Description

Hotel extras

  • Heated indoor swimming pool and fitness center open from 7am to 11pm.

  • Olicéa bar and restaurant with Mediterranean highlights

  • Spacious rooms in Paris for up to 4 people

  • Close to the Marais, Bastille and Accor Arena

  • Direct connections via metro line 14 to Orly and RER A to Disneyland

Our accommodation(s)

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Room 1

Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
France

GPS:48.84538, 2.375301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OLICEA

In the Provencal setting of the Olicea restaurant, savor generous dishes and sun-soaked tapas. We prepare Mediterranean cuisine made with local and seasonal produce.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,290 reviews

Customer review rating 4.0/5

Eveline N. Families - Confirmed reviews ALL

Dear Eveline, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our prime location, clean accommodations, and the quality of our pool facilities. We acknowledge the challenges you faced during check-in and appreciate your patience as we worked through it. Your experience is important to us, and we hope to welcome you back in the future. Kind regards, Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 4.5/5

Jorg B. Families - Confirmed reviews ALL

Dear Jorg, Thank you very much for your positive feedback regarding your stay at our hotel. We are very pleased to hear that you found the location of our establishment, next to the Gare de Lyon, to be advantageous and that everything was to your satisfaction. Your praise motivates our team to continue providing excellent service. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Miriam T. Families - Confirmed reviews ALL

Dear Miriam, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable and relaxing, and that our staff contributed positively to your experience. We are however sorry about the fork, USB adaptor and plastic bag you found under your bed. We will make sure that our housekeeping team is informed so that a similar situation doesn't occur again. Kindly, Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 4.5/5

Noel M. Couples - Confirmed reviews ALL

Bonjour, Thank you for taking the time to share your feedback following your recent stay with us. Sharing your experience is invaluable to our teams. We are always delighted to hear when our services have met your expectations, and we pay close attention to your comments as we continue to enhance the quality of our hospitality and services. We hope to have the pleasure of welcoming you back to Novotel Paris Gare de Lyon very soon. Best regards, Émile – Quality Department Novotel Paris Gare de Lyon

Customer review rating 4.5/5

Joseph B. Solo - Confirmed reviews ALL

Dear Joseph, As a ALL Gold member, we want to thank you for your kind feedback regarding your recent stay at Novotel Paris Gare de Lyon. We are thrilled to hear that you appreciated our convenient location, the spacious room, and the assistance provided by our team. Your satisfaction is our priority, and it is gratifying to know that our efforts positively impacted your experience. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Other web-users rate our hotel

  • 1,609 reviews 9.5/10 Location
  • 1,741 reviews 7.6/10 Room
  • 1,988 reviews 9.1/10 Service
  • 22 reviews 8.2/10 WiFi
  • 921 reviews 7.3/10 Comfort
  • 843 reviews 8.7/10 Breakfast
  • 688 reviews 8.4/10 Cleanliness
  • 358 reviews 8/10 Pool

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