Novotel Sharm El Sheikh 5 stars

Customer review rating (ALL Rating) 4.7/5 336 reviews

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Novotel Sharm El Sheikh - Image 1
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Naama Bay, 46619 SHARM EL SHEIKH, Egypt

Description

Hotel extras

  • In the heart of Naama Bay

  • Private beach

  • Free WIFI in public areas

  • Spa and fitness facilities

  • Dedicated kids' club

Our accommodation(s)

Hotel location

Novotel Sharm El Sheikh

Naama Bay
46619 SHARM EL SHEIKH
Egypt

GPS:27.914611, 34.331555

Telephone
Fax +20 69 3600193

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  336 reviews

TripAdvisor Rating  4.6/5  5,715 reviews

Certificate of excellence 2025

Bad service

TripAdvisor rating 1.0/5

Jeannette O TripAdvisor review

I have been in much better hotels then this. The main thing I want with a motel is a foam bed and beds just feel firm. I tried to complain but they would do nothing about it.

Dear Guest , Thank you for taking the time to share your feedback. However, we would like to clarify that this review does not accurately reflect the actual experience at our hotel. The property has undergone a comprehensive renovation recently, and all mattresses have been specially manufactured for the hotel with high-quality specifications, in collaboration with professional hospitality suppliers. Based on the feedback from the vast majority of our guests, we have consistently received positive comments regarding bed comfort and overall sleep quality. In fact, several guests have even inquired about the mattress brand with the intention of purchasing it themselves, which clearly reflects the general level of satisfaction. however, the statements made in this review represent a personal opinion rather than an objective assessment and are not consistent with the overall guest feedback or the standards we maintain. We remain fully committed to providing a comfortable and high-quality stay for all our guests. Best regards Novotel team

Customer review rating 5.0/5

Marwan A. Friends - Confirmed reviews ALL

We enjoyed a wonderful holiday with friends at the Novotel Sharm El Sheikh, one of the best hotels in Sharm in terms of location, sandy beach, modern rooms, excellent service, delicious food and drinks, and also the opportunity to enjoy swimming and volleyball. I would like to thank Mr. Moussa, Mr. Roma, and Mr. Kamel for their warm welcome and professional service, as well as all the hotel staff.

Dear Mr.Marwan A., Thank you for sharing your delightful experience at Novotel Sharm El Sheikh. We are thrilled to hear that you enjoyed your holiday with friends and appreciated our location, sandy beach, and modern amenities. It is gratifying to know that our team, including Mr. Moussa, Mr. Roma, and Mr. Kamel, contributed to making your stay memorable through their dedicated service. Your kind words will be shared with the entire staff, as they strive to provide exceptional experiences for our guests. We look forward to welcoming you back in the future. Best regards, Novotel Sharm El Sheikh

Friends holiday

TripAdvisor rating 5.0/5

GrandTour282498 TripAdvisor review

We had a wonderful holiday at the Naftel Sharm El Sheikh Hotel, one of the most beautiful hotels in Sharm El Sheikh, with its luxurious hospitality, sandy beach, and delicious food and drinks. I thank Mr. Moussa, Mr. Roma, and all the hotel staff for their kindness and excellent service.

Dear Guest, Thank you for sharing your detailed impressions of your stay. We are pleased to hear that you appreciated our location and found certain members of our team—Mohammed from dinner service, Mohammed from the beach wing reception, and the young gentleman assisting guests near the streets—particularly helpful and attentive. We will be sure to share your kind words with them. Your observations regarding the check-in process, room setup, and amenities are valuable and provide important insights for our ongoing attention to guest experience. We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you again, offering an experience that highlights the aspects you enjoyed most. Best regards, Mohamed El Amry General Manager

Not as good as expected

TripAdvisor rating 4.0/5

M2062AYjuliem TripAdvisor review

On arrival all seemed good, a few days in the weather turned very windy & cold, wind swept through the patio doors with a howling noise & the air conditioning on heat was blowing cold air, the make shift restaurant on palm side was overcrowded and the food was cold. There is works going on all day with workmen building which we weren’t told about. Also to eat at the beachside they require you pay an extra $2 charge per meal even though it’s the same hotel ! This wasn’t mentioned upon booking. I think next year we will go back to the mamma promenade next door even though it’s dated I think it’s better all round

Dear Guest, Thank you for sharing your detailed impressions of your stay. We are pleased to hear that you appreciated our location and found certain members of our team—Mohammed from dinner service, Mohammed from the beach wing reception, and the young gentleman assisting guests near the streets—particularly helpful and attentive. We will be sure to share your kind words with them. Your observations regarding the check-in process, room setup, and amenities are valuable and provide important insights for our ongoing attention to guest experience. We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you again, offering an experience that highlights the aspects you enjoyed most. Best regards, Mohamed El Amry General Manager

Customer review rating 5.0/5

Moataz E. Business - Confirmed reviews ALL

My stay at Novotel Sharm El Sheikh was truly exceptional. The service was outstanding, the atmosphere was relaxing, and the whole experience felt luxurious from start to finish. Everything was clean, comfortable, and welcoming, making it one of the most unforgettable and remarkable accommodations I’ve ever enjoyed.

Dear Moataz E., Thank you for your kind words regarding your recent stay at Novotel Sharm El Sheikh. It is truly gratifying to learn that your experience was exceptional and that you found our service outstanding. We strive to create a luxurious atmosphere where our guests can feel relaxed and well-cared for, and it is rewarding to know that we achieved this during your visit. We take great pride in maintaining a high standard of cleanliness and comfort throughout our hotel. Your appreciation of our welcoming environment reinforces the hard work and dedication of our team. It is feedback like yours that inspires us to continuously improve and ensure that every guest's experience is unforgettable. We look forward to welcoming you back to Novotel Sharm El Sheikh for another remarkable stay in the future. Thank you once again for your positive review. Sincerely, Mohamed El Amry General Manager

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Other web-users rate our hotel

  • 868 reviews 9.4/10 Location
  • 1,154 reviews 8.8/10 Room
  • 2,883 reviews 9.2/10 Service
  • 49 reviews 7.9/10 WiFi
  • 1,270 reviews 9.5/10 Beach
  • 724 reviews 8.8/10 Cleanliness
  • 420 reviews 9/10 Vibe
  • 117 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.