Novotel Wollongong Northbeach 4 stars

Customer review rating (ALL Rating) 4.3/5 3,607 reviews

Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
Novotel Wollongong Northbeach - Image 3
Novotel Wollongong Northbeach - Image 4

Description

Hotel extras

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 34 m² / 365 sq ft
  • Bedding 2 x Queen size bed(s)
  • Views: City View

Choose comfort and space. A spacious Ocean View room with Queen Bed and fold-out sofa, shower, work area, TV with pay movies and Internet access, hairdryer, iron, mini bar and tea/coffee. Up to 2 adults and 1 child (no roll-away beds).

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A spacious Ocean View room with 2 Queen Beds, shower, work area, TV with pay movies and Internet access, hairdryer, iron, mini bar and tea/coffee. Up to 2 adults and 2 children (no roll-away beds).

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A spacious Ocean View Balcony room with 2 Queen Beds, shower, work area, TV with pay movies and Internet access, hairdryer, iron, mini bar and tea/coffee. Up to 2 adults and 2 children (no roll-away beds).

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Panorama Suite

Panorama Suites boast a separate bedroom & living area, as well as a wrap around balcony to make the most of the stunning ocean & escarpment views. Panorama Suite have their own unique features, such as 1002 featuring a bathtub in the bedroom.

  • Views:

    Ocean/Sea view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Beach Front Suite, 1 Queen bed and sofa

Our Beach Front Suites look directly over North Wollongong beach. Large balconies and a spacious lounge area make these rooms perfect for families or a luxury stay. The hotel has 4 Beach Front Suites, each has it's own individual look, feel and features.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 209 rooms
  • 3 rooms for people with reduced mobility
  • 43 connecting rooms
  • 209 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

4 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

18 Meeting rooms

Family

Services for children

  • Children''s TV Channels

Well-being

Hotel Pool

  • Outside
  • On site

Beachside Fitness

  • On site
  • On site
  • Indoor parking
  • Private
  • 150 parking spaces
  • Max Limited Height: 1.9 m / 6.23 ft
  • Parking pricing: 24.37 € 39 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Controled access parking

Accessibility

  • Elevators
  • Accessible parking

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Cooking style
International
Chef name
Matthew Duggan
Capacity
200
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Visa

Accommodate food

  • Children menu

The best quality local produce, prepared in the simplest way.

PEPE'S ON THE BEACH

PEPE'S on the beach promises a slice of the Mediterranean with a hint of Bondi on the shores of North Wollongong Beach. PEPE'S offers all-day drinks and dining with al fresco options on their large scale deck and private cabanas.

Bar Type
BAR
Capacity
100
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

PEPE'S on the beach promises a slice of the Mediterranean with a hint of Bondi on the shores of North Wollongong Beach. PEPE'S offers all-day drinks and dining with al fresco options on their large scale deck and private cabanas.

ADRIFT POOL BAR

Let your problems Adrift away...enjoy our poolside menu, range of cocktails, local wines or book a cabana.

Bar Type
POOL BAR
Capacity
150
Accessibility
Accessible service
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday
Saturday
Sunday
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Terrace

Payment

  • Cash

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Let your problems Adrift away...enjoy our poolside menu, range of cocktails, local wines or book a cabana.

THE FRISKY FLAMINGO

Non contractual photo

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Wollongong's first American-style, late-night sports lounge. Frisky's is the mastery of all things sport boasting the largest indoor media screen in the Southern Hemisphere, and American-style menu with a beachfront location.

Our buffet breakfast offers a large selection of hot and cold food including pastries, cheeses, cereal, a variety of toasts, freshly squeezed juices, and of course bacon and eggs. Enjoy a fantastic breakfast while catching the sunrise over North Beach.

Couples can enjoy the perfect Wollongong wedding at Novotel Wollongong Northbeach. The hotel features a beautiful beachside location, extensive event facilities, outstanding accommodation, leisure facilities, 5 food & beverage outlets and "The Deck."

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,607 reviews

Customer review rating 4.5/5

Wael A. A. Business - Confirmed reviews ALL

Dear Wael, Thank you for your 90% rating. We are pleased that you enjoyed the room, the views and our quick service. We hope to welcome you back soon. Kind regards, Novotel Team

Customer review rating 0.5/5

Mitchell W. Couples - Confirmed reviews ALL

Dear Mitchell, We are truly sorry the moths impacted your stay. We completely understand your frustration, especially with the delay in assistance and your wife having to help. That is not the experience we want for any guest. The Bogong moth migration across NSW has been unusually widespread this year and largely beyond our control. These moths are integral to the Australian ecosystem, feeding native wildlife and supporting pollination. Despite our best efforts, the sheer volume made them extremely difficult to keep out. As a gesture of goodwill, we would be delighted to offer a complimentary room upgrade on your next stay, subject to availability when booking directly with the hotel. Thank you for your understanding. We hope to welcome you back soon. Kind regards, Novotel Team

Customer review rating 3.0/5

Stanley Z. Business - Confirmed reviews ALL

Dear Stanley, Thank you for your feedback. We are sorry the dinner was disappointing; your feedback will be passed onto the restaurant manager. We hope your next stay is a better experience overall. With kind regards, Novotel Team.

Customer review rating 5.0/5

Margaret B. Couples - Confirmed reviews ALL

Dear Margaret, Thank you so much for your 100% rating. We are thrilled you loved the view, the room and were well looked after by our team. We look forward to welcoming you back soon. Kind regards, Novotel Team

Customer review rating 5.0/5

Roslyn W. Families - Confirmed reviews ALL

Dear Roslyn, Thank you so much for the wonderful feedback! We are thrilled you enjoyed your stay and look forward to welcoming you back soon. Warm regards, Novotel Team

Dear Wael, Thank you for your 90% rating. We are pleased that you enjoyed the room, the views and our quick service. We hope to welcome you back soon. Kind regards, Novotel Team

Customer review rating 0.5/5

Mitchell W. Couples - Confirmed reviews ALL

My wife and I were staying at the hotel while I was at meetings. After a moth infestation in the room, reporting it to the front desk and returning 3 Hours later to no change, then another 2 phone calls . When help finally arrived my wife had to help them vacuums and tidy the room.

Dear Mitchell, We are truly sorry the moths impacted your stay. We completely understand your frustration, especially with the delay in assistance and your wife having to help. That is not the experience we want for any guest. The Bogong moth migration across NSW has been unusually widespread this year and largely beyond our control. These moths are integral to the Australian ecosystem, feeding native wildlife and supporting pollination. Despite our best efforts, the sheer volume made them extremely difficult to keep out. As a gesture of goodwill, we would be delighted to offer a complimentary room upgrade on your next stay, subject to availability when booking directly with the hotel. Thank you for your understanding. We hope to welcome you back soon. Kind regards, Novotel Team

Customer review rating 3.0/5

Stanley Z. Business - Confirmed reviews ALL

Fine for overnight business .. Palisades dinner disappointing

Dear Stanley, Thank you for your feedback. We are sorry the dinner was disappointing; your feedback will be passed onto the restaurant manager. We hope your next stay is a better experience overall. With kind regards, Novotel Team.

Customer review rating 5.0/5

Margaret B. Couples - Confirmed reviews ALL

Definitely the best view of any hotel I’ve stayed in, to the east the beach and out to sea, to the north more beach, disappearing coastline and mountainous hinterland. Added to that, the room was clean, comfortable and a good size. Staff were very helpful, competent and approachable. Would return in a heartbeat.

Dear Margaret, Thank you so much for your 100% rating. We are thrilled you loved the view, the room and were well looked after by our team. We look forward to welcoming you back soon. Kind regards, Novotel Team

Customer review rating 5.0/5

Roslyn W. Families - Confirmed reviews ALL

We had a wonderful getaway. The beach view from our room was sensational and loved our morning visit from friendly cockatoos. The staff in the bar area were very friendly and welcoming. Loved our cocktails and afternoon snacks. The facilities are family friendly, this is a great place to stay!

Dear Roslyn, Thank you so much for the wonderful feedback! We are thrilled you enjoyed your stay and look forward to welcoming you back soon. Warm regards, Novotel Team

Customer review rating 4.0/5

Tiffany K. Families - Confirmed reviews ALL

We stayed for 2 nights with the spring break package including parking and breakfast. The staff were friendly, including check in staff and bar staff. The location was great and we didn’t have to take the car anywhere, so many restaurants and cafes and the beach is across the road. The pool is lovely, but was freezing cold. We had room service and enjoyed it. Buffet breakfast in the morning was very good.

Dear Tiffany, Thank you for your lovely feedback. We are so glad you enjoyed the location, friendly team, breakfast, and room service. We appreciate you highlighting the bar team member too. We are saddened to hear that you were unhappy with the temperature of the pool. Our pool is gas heated; however, we appreciate that personal preferences of heating are different for everybody. Apologies for the WiFi sign-up being a little confusing, and lack of a nail file; and we understand the name change frustration. Your feedback has been passed on to management, and we hope your next stay is even better. Kind regards, Novotel Team

Customer review rating 4.0/5

Kristy G. Couples - Confirmed reviews ALL

Being charged for parking, after already paying for accommodation is unreasonable.

Dear Kristy, Thank you for your feedback regarding our parking fees. We appreciate your insights and hope to welcome you back soon. Kind regards, Novotel Team

Customer review rating 5.0/5

Kaitlan C. Families - Confirmed reviews ALL

Staff were lovely, great parking restaurant and bar had great food. Room is a good size.

Dear Kaitlan, Thank you for the wonderful feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back soon. Kind regards, Novotel Team

Customer review rating 5.0/5

Deborah P. Families - Confirmed reviews ALL

Love staying there. Close to beach stunning hotel. Shame council where digging out front, but can't help that. Still an amazing stay, want to go back again. Loved eating breakfast on the balcony of 1014. Would love that room again.

Dear Deborah, Thank you so much for your 100% review. We are thrilled you loved your second stay, the stunning hotel, and breakfast on the balcony. We'd love to welcome you back once the beach front is completed by our Wollongong council. With kind regards, Novotel Team

Customer review rating 4.0/5

Raymond M. Families - Confirmed reviews ALL

Lovely stay with the hotel, some amenities do feel a little run down and in need of updating. Dust in the bathroom and changing of bedsheets were not consistent. They made the bed with my clothes under the covers. TV's need to be connected to streaming platforms and internet is so slow and confusing. Would recommend these slight changes. The pool also has no heating and there is a lack of ambience or atmosphere which is upsetting as it ws school holidays. The only activities that were on for the holidays consisted of a room with stationary and bean bags, not a great effort. It's almost as if the staff are invisible on this site unless you find them at reception or at breakfast. I think we'll take a break from returning to this hotel for a while.

Dear Raymond, Thank you so much for sharing this honestly and we are truly sorry your stay fell short in ways you outline. You deserved consistency, atmosphere, and care, especially during school holidays. We are taking all your feedback on board. We hope when you do return, it feels much more special. Kind regards, Novotel Team

Customer review rating 5.0/5

Maddie &. N. C. Couples - Confirmed reviews ALL

We stayed in the most beautiful room for our one-year anniversary. The room, staff, service, view and food was all fantastic. My sincere appreciation for Anna and her team for making us feel so welcome, and making our anniversary so special. Thank you!

Dear Maddie and N., Thank you so much for your lovely words! We are thrilled your anniversary was so special. Hope to welcome you back for many future anniversaries! 💕 kind regards, Novotel Team

Customer review rating 4.5/5

Jacob V. P. Business - Confirmed reviews ALL

Good stay

Dear Jacob Thank you for your feedback. We are glad you had a good stay and look forward to welcoming you back to the Novotel Wollongong Northbeach soon. Kind regards, Novotel Team

Customer review rating 3.0/5

Dane M. Families - Confirmed reviews ALL

Food was great, rooms were dirty and had mould forming on the window sills and curtains, smoking in food areas which was permitted by the bar staff.

Dear Dane, Thank you for sharing your feedback with us. We sincerely apologise that your room cleanliness and dining environment did not meet expectations. As a valued Gold member, your loyalty is very important to us, and we are addressing these with our Housekeeping team. We hope to provide you with a much more comfortable and pleasant experience on your next stay. Kind regards, Novotel Team

Customer review rating 4.5/5

Mica S. Couples - Confirmed reviews ALL

Loved the location on a beautiful beach and surrounded by so many easy dining options. Hotel felt welcoming from the moment we stepped into the lobby - airy and light. Staff were friendly and helpful, room was well furnished, clean with really comfortable bedding. Look forward to staying with you again😊

Dear Mica, Thank you for your wonderful feedback. We are thrilled you enjoyed our beachside location and we look forward to welcoming you back for another perfect getaway soon. Warm regards, Novotel Team

Customer review rating 5.0/5

Jennifer W. Couples - Confirmed reviews ALL

After staying for one night a month ago, we stayed for two nights this time - and the cockatoo was there again! The room was on the other side of the corridor from our first visit and the view was excellent. This is a well situated hotel wherever your room is - based on a sample of 2, we were very happy with this one. Very pleasant public spaces and breakfast. We plan to return!

Dear Jennifer, Thank you for your wonderful review! We're thrilled you enjoyed another great stay with us. Regarding shower caps and other amenities, please note that these are available on request by calling our 24/7 Reception team. We look forward to welcoming you back for a third visit soon. Kind regards, Novotel Team

Customer review rating 5.0/5

Paul C. Couples - Confirmed reviews ALL

This overnight stay was highlighted by the magnificent views from our balcony room, the high quality of service provided and the exceptional staff.

Dear Paul, Thank you for the wonderful feedback! We are thrilled you enjoyed the balcony views and that Daniel and Julie made your stay so special. We will be sure to pass along your kind words to the team and look forward to welcoming you back again soon. Kind regards, Novotel Team

Customer review rating 5.0/5

Donia S. Families - Confirmed reviews ALL

Very good large rooms with view and very clean excellent hotel for families with great amenities and a step away from beach front

Dear Donia, Thank you for the 100% feedback. We are thrilled your family enjoyed our beachfront location, spacious rooms, and great amenities. A special thank you for recognising Daniel; we'll be sure to pass along your kind words. We hope to welcome you back soon. Kind regards, Novotel Team

Customer review rating 4.5/5

Tracy M. Families - Confirmed reviews ALL

The kids and I wanted an easy few days near a beach, and this ticked all the boxes. Ocean view room, fantastic buffet breakfast, across the road from a patrolled beach, lots of meal options in and around the hotel, and lots of other families staying there as well. We’ll be back.

Dear Tracy, Thank you for the fantastic feedback. We are so glad your family enjoyed our beachfront location. We appreciate your helpful note about the mattress firmness and please do let us know when booking with us for your next stay. We look forward to welcoming you back soon. Kind regards, Novotel Team

Customer review rating 3.0/5

Michelle P. Business - Confirmed reviews ALL

The hotel is a bit neglected in some aspects. The toilet seat was not in alignment which I didn’t discover until after unpacking but was really unsuitable for having people use that room. There didn’t seem to be the option to log into streaming platforms on the tv. The pool needed a clean and warming.

Dear Michelle, Thank you for your valuable feedback. We sincerely apologise for the maintenance issues, pool condition, and breakfast setup. We will share your feedback with our maintenance and culinary teams, and we hope to provide you with a much better experience next time. Kind regards, Novotel Team

Customer review rating 5.0/5

Alan J. Couples - Confirmed reviews ALL

My wife and I have regularly stayed at Wollongong Novotel over the past 35 years. We love the ambiance of the hotel and always feel we are on holiday as soon as we walk into the hotel

Dear Alan, Thank you for your wonderful review and for choosing to stay with us over the past 35 years! It is truly special to hear that you celebrated your daughter's wedding here and always feel at home. We look forward to welcoming you back for many more relaxing stays. Warm regards, Novotel Team

Other web-users rate our hotel

  • 1,270 reviews 8.7/10 Location
  • 2,219 reviews 6.9/10 Room
  • 1,698 reviews 8.3/10 Service
  • 142 reviews 3.3/10 WiFi
  • 957 reviews 5.5/10 Comfort
  • 745 reviews 6/10 Cleanliness
  • 491 reviews 4.5/10 Value
  • 452 reviews 7.2/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Wollongong Hotels