Novotel Madrid Campo de las Naciones 4 stars

Customer review rating (ALL Rating) 4.5/5 1,898 reviews

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C/Amsterdam, n°3, Campo de las Naciones, 28042 MADRID, Spain

Description

Hotel extras

  • Strategic location next to IFEMA and a metro stop

  • Family stays, with two children up to 16 years old free of charge

  • Just 10 minutes by metro from Barajas airport

  • Outdoor terrace and outdoor swimming pool, open June to September

  • Nine meeting rooms for up to 380 people

Our accommodation(s)

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Hotel location

Novotel Madrid Campo de las Naciones

C/Amsterdam, n°3, Campo de las Naciones
28042 MADRID
Spain

GPS:40.462482, -3.61447

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Madrid

Come relax in our restaurant with a terrace, a cozy space offering succulent Mediterranean cuisine and live cooking. Its modern, contemporary design is suitable for both casual meals and special events.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,898 reviews

TripAdvisor Rating  4.0/5  209 reviews

Absolutely terrible

TripAdvisor rating 1.0/5

Mobile562650 Business - TripAdvisor review

This has to be one of the worst hotels I’ve stayed in for years. Maybe it’s because they have a captive audience with the conference centre that the service levels are terrible. The amenities are poor to say the least no air-conditioning being one of the most fundamental paragraph I had preplanned my trip months in advance with a particular room arrangement and this was changed at the last minute meaning during my stay I had to change rooms which is totally unacceptable. Nothing really works and I will never stay in this establishment again, I suggest anybody with a choiceshould not stay here.

Choose another one.

TripAdvisor rating 1.0/5

yannkr Business - TripAdvisor review

Worst hotel I had in Madrid. Room temperature 29 degrees. Bar closed at 12pm. Looking what else I can write to reach 209 characters but this hotel is just bad. Not sure what else to add. No customer service keys keep deleting and forcing you to got back to reception. Now I reached the minimum 200 characters. Nothing to add. Book a better place. Do yourself a favor.

Very statified

Customer review rating 5.0/5

N Business - Confirmed reviews ALL

- the staffs (receptionist especialy) were very frirnedly and always eager to help the people staying at the hotel.

Dear NATSUKI U., We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Equipo Novotel

excellent stay

Customer review rating 5.0/5

Cátia C. Families - Confirmed reviews ALL

Good location, very quiet but with supermarket, public transportation and restaurants nearby. I was travelling with personal car and it was easy to find parking around the hotel. The room was spacious and very clean and comfortable. All the staff was very nice and helpful when requested.

Dear CATIA C., We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Equipo Novotel

Good price

TripAdvisor rating 4.0/5

john55510 Families - TripAdvisor review

I booked 2 rooms at the hotel but unfortunately I experienced a few issues. At first I sent an email before arrival and was left unanswered. I tried sending the email again a couple times but still was left with no answer. During the night, one of my rooms went without energy, just as we were getting ready to leave the hotel in the morning. I’m a frequent All Accor Client and expected a little more. Despite these issues, the hotel is well equipped, the breakfast is good and the location is near a metro, which will get you downtown relatively easy. I have already booked another night at the hotel, next December, hoping to have a better experience. Best regards

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Other web-users rate our hotel

  • 1,282 reviews 9/10 Location
  • 1,427 reviews 7.5/10 Room
  • 1,767 reviews 9/10 Service
  • 23 reviews 8.1/10 WiFi
  • 855 reviews 8.7/10 Breakfast
  • 656 reviews 8.5/10 Cleanliness
  • 620 reviews 7/10 Food
  • 412 reviews 3.7/10 Value

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.