ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 4.1/5 1,232 reviews

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15-21 Therry Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Located in the heart of Melbourne city with easy access to trams, trains & busses

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • Close to the very best of Melbourne shopping, dining & entertainment

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

Our accommodation(s)

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Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

GPS:-37.806759, 144.961594

Telephone
Fax +61 3 9666 0052

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,232 reviews

TripAdvisor Rating  3.9/5  2,136 reviews

Customer review rating 2.0/5

Sam H. Couples - Confirmed reviews ALL

The hotel is ok, it’s dated but tidy and somewhat well maintained. The disappointment for us was the advertised EV charging, we chose this hotel and accept the cost to park there due to the availability of EV charging (very rare in the CBD). The chargers simply don’t work, no support from reception, after checking plugshare it appears no one has successfully charged there. Very disappointing!

Dear Sam, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the EV charging facilities. We understand how important this amenity is for our guests, and we appreciate you bringing this matter to our attention. It is our goal to provide a satisfactory experience, and your comments will be reviewed as we strive for continuous improvement in our services. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Best regards, Ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Senthilkumar M. Families - Confirmed reviews ALL

Over All Good and clean.

Dear Senthilkumar, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our location favorable and that you appreciated the cleanliness of our facilities. Your satisfaction is important to us. Best regards, Ibis Melbourne - Hotel & Apartments

Customer review rating 4.5/5

Jigar P. Families - Confirmed reviews ALL

I would appreciate a microwave in every room, we wasted a lot of food because it went bad (not hotels fault); but It would be really helpful if guests could use some microwave inside their rooms.

Dear Jigar P., Thank you for your positive feedback regarding our location and staff. We appreciate your suggestion for in-room microwaves, as we continuously seek to enhance our guests' experience. Your comments will be taken into consideration for future improvements. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 5.0/5

Belinda O. Families - Confirmed reviews ALL

I was really impressed with the staff at the Ibis. They were very helpful and friendly. Hotel Location is great and an easy walk to many popular attractions

Dear Belinda o., Thank you for your kind words regarding our staff and location. We are delighted to hear that you had a positive experience during your stay, and we appreciate your feedback about our team’s service. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 2.0/5

Sumit S. Families - Confirmed reviews ALL

The hotel'S. location is quite convenient, however, its overall upkeep appears to be lacking, and we did not receive room cleaning service throughout the entire four nights we were there.

Dear Sumit, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. However, we regret to learn that the upkeep and room cleaning service did not meet your expectations during your visit. Your observations will be noted for consideration. Best regards, Ibis Melbourne - Hotel & Apartments

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Other web-users rate our hotel

  • 2,021 reviews 9.1/10 Location
  • 2,021 reviews 6.1/10 Room
  • 1,480 reviews 7.8/10 Service
  • 120 reviews 3.4/10 WiFi
  • 877 reviews 6.7/10 Cleanliness
  • 391 reviews 5.8/10 Breakfast
  • 28 reviews 1.9/10 Bar
  • 8 reviews 1.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.