Mercure Arras Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.8/5 1,601 reviews

Best price
guarantee
Mercure Arras Centre Gare Hotel - Image 1
Mercure Arras Centre Gare Hotel - Image 2
Mercure Arras Centre Gare Hotel - Image 3
Mercure Arras Centre Gare Hotel - Image 4
58 boulevard Carnot, 62000 ARRAS, France

Description

Hotel extras

  • Downtown, a few minutes' walk from the train station and historic center

  • Restaurant offering cuisine made with fresh, seasonal ingredients

  • 7 meeting rooms, including a 300-seat auditorium

  • Secure paid underground public parking

  • Green Key certified in 2025 https://www.laclefverte.org

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege Room - 1 double bed

Photo out of - Privilege Room - 1 double bed

Treat yourself to our high-quality room with exclusive upscale Mercure bedding, Nespresso machine, mini-bar, safe and other touches to help you work or relax.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Instant hot water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Treat yourself to the comforts of our family room for 1 to 3 people. It's larger than the Standard room and comes with a 5.25 x 6.6' double bed, courtesy tray with tea and coffee, and flat-screen TV.

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Treat yourself to quality with our Superior Privilege room with high-quality 5.25 x 6.6' bed, sofa-bed, Nespresso machine, mini-bar, safe, flat-screen TV, bathrobes and slippers.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Instant hot water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

You'll love our comfortable rooms featuring high-quality bedding and tea and coffee making facilities. Our bathrooms are equipped with showers. WIFI access is free of charge.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Water fountain
  • Complementary in room coffee or tea
  • Instant hot water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Experience the comfort of our Standard single room with a double bed & Wi-Fi access, LED TV and courtesy tray with kettle.

Max. number of persons
1
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

You will love our comfortable room, complete with high-end bedding and a courtesy tray at your disposal. Our bathrooms are equipped with showers for people with reduced mobility. Free WiFi access.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Complementary in room coffee or tea
  • Instant hot water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

You will love our comfortable room, complete with high-end bedding and a courtesy tray at your disposal. Our bathrooms are equipped with showers for people with reduced mobility. Free WiFi access.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Arras Centre Gare Hotel

58 boulevard Carnot
62000 ARRAS
France

GPS:50.287025, 2.778495

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 98 rooms
  • 3 rooms for people with reduced mobility
  • 2 connecting rooms
  • 98 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

12 Meeting rooms

Business Center

  • Business center with support staff

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Foosball
  • Tourist guide for families

Well-being

Fitness center

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 800 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.8 m / 0.9 ft

  • Parking pricing: 14.00 € 14 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Le 58 restaurant

Photo out of - Le 58 restaurant

Our cuisine is made from fresh, seasonal ingredients. Every week, on our chalkboard, you will find new suggestions based on our Chefs market. Nice to see you again.

Cooking style
Bistronomy
Capacity
68
Accessibility
Accessible service
58 boulevard Carnot, 62000 Arras, France
Telephone +33 3 21 23 88 88
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Our cuisine is made from fresh, seasonal ingredients. Every week, on our chalkboard, you will find new suggestions based on our Chefs market. Nice to see you again.

Book

An open space that invites you to relax in a friendly atmosphere. Enjoy our selection of regional beers and other beverages. We have everything you need for a good time.

At Mercure Arras, enjoy our breakfast offers: generous sweet and savory buffet, express formula served at the bar for those in a hurry, or room service in your room. The ideal way to start the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,601 reviews

Customer review rating 3.5/5

Kim R. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Andrew J. Couples - Confirmed reviews ALL

Dear Guest, We thank you for this kind feedback about your stay. We are pleased to read that you enjoyed it, the reception staff, our restaurant and location. We hope to welcome you back very soon ! Kind Regards, Aurelie- Front Desk.

Customer review rating 3.5/5

E T. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

Norman M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sally I. Couples - Confirmed reviews ALL

Thank you for your kind message. We are delighted to hear that you had a pleasant stay, together with your dog, who enjoyed our welcome gift ! We look forward to welcoming you back. Mathilde - Réception

Customer review rating 4.5/5

Andrew J. Couples - Confirmed reviews ALL

Reception staff excellent. Electric car charging very efficient, easy and free. Charger located below hotel in massive car park. We were perhaps lucky to get on the sole hotel charger Restaurant good food Location in centre of town allows for after dinner stroll

Dear Guest, We thank you for this kind feedback about your stay. We are pleased to read that you enjoyed it, the reception staff, our restaurant and location. We hope to welcome you back very soon ! Kind Regards, Aurelie- Front Desk.

Customer review rating 3.5/5

E T. Couples - Confirmed reviews ALL

Comfortable but let down by poor standards in restaurant.

Customer review rating 2.5/5

Norman M. Couples - Confirmed reviews ALL

We've stayed here several times before. The staff are great but the place is looking tired. Only one lift was working. There was a large party of very nice Canadians in when we were there so breakfast was a bit of a bunfight with lots of stuff not available. We had prepaid parking but our ticket wasn't accepted at the barrier.

Customer review rating 5.0/5

Sally I. Couples - Confirmed reviews ALL

We stayed one night as a couple with a dog. The underground parking under the hotel was easy to access and safe. The hotel kindly upgraded our room giving us some extra space which was helpful with the dog. He also loved the packet of dog biscuits reception gave him! The room was very clean and comfortable.

Thank you for your kind message. We are delighted to hear that you had a pleasant stay, together with your dog, who enjoyed our welcome gift ! We look forward to welcoming you back. Mathilde - Réception

Customer review rating 4.5/5

Eileen G. Couples - Confirmed reviews ALL

This was a stopover on our way to the Eurotunnel. The public areas are lovely with a good bar and restaurant. We were travelling with our small dog and one big attraction for us is that you can take your dog into the bar and restaurant. Food in the restaurant was good, as was the service. There is a secure underground car park right by the hotel. One thing I don't particularly like is the separate toilet and bathroom. Bathroom could do with an upgrade. This was our third stay and I'm sure we'll be returning at some point.

Dear Guest, We thank you for your kind Feedback. We are happy to read that you did appreciate your stay, public areas, our restaurant and the car park beneath. We hope to welcome you and your dog very soon and Please feel free to ask for a non-separate toilet and bathroom ! Kind Regards, Aurelie- Front Desk.

Customer review rating 5.0/5

Russell B. Solo - Confirmed reviews ALL

Staff all great. Super room and excellent breakfast.

Dear Guest, We thank you for this wonderful review. We are delighted to read that you enjoyed your stay, Staff, Room and breakfast. We hope to welcome you back very soon ! Kind Regards, Aurelie- Front Desk.

Customer review rating 4.5/5

Alex H. Families - Confirmed reviews ALL

Perfect one night stop on the way back from Paris to the Calais ferry. Very clean, comfortable rooms, didn't try the restaurant though it looked excellent. Instead went for a walk and had a lovely meal in the Square a 10 minute walk away. Excellent bakery just opposite the hotel.

Dear Guest, Thank you for sharing such an excellent review ! We are happy to hear you did enjoy your stay with us and that you appreciated our services; especially our rooms and their cleanliness. Quality service is our priority so such comment is valuable for us. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Candice - Front Desk

Customer review rating 4.5/5

Tim F. Families - Confirmed reviews ALL

Great stopover - well located for centre of town and nice spacious hotel.

Dear Mr. F., Thank you for sharing such a nice review. We are happy to hear you did enjoy your stay with us and that you appreciated our services; especially the location of our hotel. Quality service is our priority so such comment is valuable for us. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Aurora - Front Desk

Customer review rating 5.0/5

Sandra T. Couples - Confirmed reviews ALL

Food in hotel was just lovely and rooms spotless and the staff where very polite and helpfull

Dear Guest, Thank you so much for this wonderful Feedback ! We are thrilled to read that you enjoyed your experience, your room and our Staff. We will share your comment with all the teams. We hope to welcome you back very soon ! Kind Regards, Aurelie- Front Desk.

Customer review rating 5.0/5

David R. Couples - Confirmed reviews ALL

We stayed for one night at the start of our holiday and it was perfect!

Dear Guest, Thank you so much for this wonderful review ! We are thrilled to read that you enjoyed your experience ! We will, for sure, share your comments with Tiphaine, Aurora and the other employees. We hope to welcome you back very soon ! Kind Regards, Aurelie- Front Desk.

Customer review rating 5.0/5

Melanie S. Couples - Confirmed reviews ALL

Clean room and great shower. Comfortable bed and good air conditioning. Great staff - very friendly and helpful. Very convenient parking with direct lift access to the hotel. Excellent breakfast with lots of high quality things to choose from. We ate dinner in the restaurant and it was excellent and reasonably priced. Finally, well located just a short stroll from the main square. We were really impressed and will definitely stay here again.

Dear Mme S., Thank you for sharing such an excellent review. We are happy to hear you did enjoy your stay with us and that you appreciated our friendly staff, our breakfast service and the location of our hotel close to city centre. Quality service is our priority so such comment is valuable for us. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Aurora - Front Desk

Customer review rating 5.0/5

Jeremy L. Families - Confirmed reviews ALL

Friendly, helpful staff. Easy check in. Great parking right next to the hotel. Clean comfortable rooms. Fun games area for our teenage boys to play table tennis and table football. Breakfast buffet was great and the bar looked nice although we walked 5 mins into areas to enjoy sitting in the beautiful place des Héros.

Dear Guest, Thank you so much for this wonderful review ! We are delighted to read that you enjoyed your stay in our Hotel and also our beautiful city center just around the corner. We hope to welcome you back very soon! Kind Regards, Aurelie-Front desk.

Customer review rating 3.5/5

Simon D. Families - Confirmed reviews ALL

Great location to explore Arras as the surrounding area. All the staff where lovely and welcoming, and the rrestaurant was a particular highlight before for Dinner and Breakfast. There were however a few negatives, our 11yr old daughter found the sofa bed particularly uncomfortable, and the toilet in the room smelt particularly bad of stale urine.

Dear Guest, Thank you for sharing your opinion following your stay in our hotel. We are sorry to hear you have encountered some issues during your stay. We take into account all your remarks in order to improve our services and we have already shared your concerns with our team. We hope to regain your trust in the near future, Kind Regards, Aurora - Front Desk.

Customer review rating 4.5/5

Nick B. Couples - Confirmed reviews ALL

Well located with parking underground, a 10 minute walk into the old town. Our room was spacious and comfortable with good air conditioning. Good breakfast

Dear Guest, We thank you for this kind review ! We are happy to read that you appreciated your stay in your spacious and comfortable room, our breakfast and the car park beneath. We are also happy to read that the location of our hotel contributed to the quality of your stay. We hope to welcome you back very soon and wish you a lovely day, Kind Regards, Aurelie-Front Desk.

Customer review rating 5.0/5

Jen B. Families - Confirmed reviews ALL

Really clean good sized room. Nicely decorated. Easy to find, great parking and the restaurant food was really decent as well. Would stay again.

Dear Guest, Thank you for sharing such a nice review. We are happy to hear you did enjoy your stay with us and that you appreciated our services, especially the cleanliness and the direct access to the public carpark. Quality service is our priority so such comment is valuable for us. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Aurora - Front Desk

Customer review rating 5.0/5

Kim W. Couples - Confirmed reviews ALL

Friendly attentive staff, immaculately clean, quiet and well located for a walk into the square.

Dear Guest, Thank you for sharing such a nice review. We are happy to hear you did enjoy your stay with us and that you appreciated our services, especially our friendly staff. Quality service is our priority so such comment is valuable for us. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Aurora - Front Desk

Customer review rating 4.5/5

Laura W. Families - Confirmed reviews ALL

The reception asks restaurant team were great and so friendly. There was an initial problem with our room allocation but they sorted it out very promptly. The rings were clean and comfortable and it was quiet despite being in a really good central location. We felt the cost of breakfast was high but great place to stay and stay out French holiday. Arras was beautiful!

Dear Guest, Thank you for sharing such a nice review. We are happy to hear you did enjoy your stay with us and that you appreciated the comfort of our rooms and the efficiency of our staff. We take into account all your remarks. Quality service is our priority so such comment is valuable for us. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Aurora - Front Desk

Customer review rating 4.5/5

Phil W. Solo - Confirmed reviews ALL

The Hotel and room were clean tidy and welcoming.

Dear Guest, Thank you for sharing such a nice comment. We are happy to hear you did enjoy your stay with us and that you appreciated the cleanliness of our hotel. Quality service is our priority so such comment is valuable for us. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Aurora - Front Desk

Customer review rating 4.5/5

Andrew S. Families - Confirmed reviews ALL

Very clean room and very helpful staff

Dear traveler, We are delighted that you had an excellent stay at our hotel and that you enjoyed all our services especially our rooms. Your feedback is very valuable to us, and we will share it with our teams. We look forward to welcoming you back very soon! Best regards, Gaëlle – Front Desk

Other web-users rate our hotel

  • 677 reviews 9.5/10 Location
  • 833 reviews 8.4/10 Room
  • 1,064 reviews 9.7/10 Service
  • 5 reviews 6.5/10 WiFi
  • 464 reviews 9.1/10 Breakfast
  • 353 reviews 8.7/10 Food
  • 289 reviews 9.2/10 Cleanliness
  • 104 reviews 9/10 Bar

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Arras Hotels