Mercure Arras Centre Gare Hotel 4 stars

Name: Mercure Arras Centre Gare Hotel
Address: ARRAS, 62000, FRANCE
Telephone: (+33)3/21238888
Rating: 4.4

Customer review rating 4.4/5 2,505 reviews

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Mercure Arras Centre Gare Hotel

Hotel for travellers looking for local and authentic experiences

The team at the Mercure Arras Centre Gare hotel welcomes you to the heart of the Hauts-de-France region. Near the train station and downtown area, the hotel is the ideal starting point for tourists and business travelers.

Mr Cyrille LONGUET, Hotel Manager

Opposite the TGV train station and close to the historic center of Arras, the Mercure Arras Centre Gare hotel is located just 50 min by train from Paris. This downtown hotel boasts comfortable rooms and is ideally located close to the Louvre-Lens museum a nd the Notre Dame de Lorette and Vimy memorial sites. Our restaurant Ô58 offers contemporary and innovative cuisine. We have everything you need to make your stay a success.

Mercure Arras Centre Gare hotel is ideally situated right into the city center, in front of the Railway station. Nearby "Les Places", Belfry of Arras, Fine Arts Museum, Museum Letaille Bullecourt and Wellington quarry. Mercure Arras Centre Gare Hotel is also well situated from Louvre-Lens Museum and Stadium Bollaert-Delélis, the memorial of Vimy, Notre-Dame de Lorette.

This 4-star hotel is just a short walk from the city's pedestrian streets and the Town Hall belfry which is listed as a UNESCO World Heritage Site. Take time out from your busy work or social schedule to discover the remarkable underground network of 'les

Hotel extras

beIN SPORTS
Paying private and secure car park
A 2-minute walk from the SNCF train station and 5 minutes from Arras city center
A friendly and helpful team
7 meeting rooms and 1 auditorium

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying)Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / IroningPaying

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-14:00 / 19:00-22:00
- Opening hours : Week-end 06:30-12:00 / 19:00-22:00

13 meeting room(s)
Congresses/conventions
- Congress center
- Conventions hotel
Business center with support staff
Copy/print service available

Hotel location

Mercure Arras Centre Gare Hotel

58 boulevard Carnot
62000
arras
france

Tel: +33321238888

Fax: (+33)3/21238889

Contact email

Check-in from 12h00

Check out up to 12h00

PAS DE LIGNE SPECIFIQUE : GARE

By plane
CHARLES DE GAULLE At 150km / 93.75 miles
By plane
LILLE LESQUIN At 48.3km / 30.01 miles
By boat
BOULOGNE SUR MER At 80km / 50 miles
By boat
CALAIS At 110km / 68.75 miles
By car
AUTOROUTE A26 At 18km / 11.25 miles
By car
AUTOROUTE DU NORD A1 At 15km / 9.38 miles
By train
ARRAS At 0.5km / 0.31 miles

GPS :50.287025, 2.778495

Our accommodations

Whether you are traveling alone, as a couple or with family, enjoy our quiet, spacious rooms, each furnished with a double bed or twin beds. If you want additional facilities and comfort, choose our Privilege Rooms.

Classic Room - 1 double bed

Accessible room

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV

Privilege Room - 1 double bed

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Family Superior Room - 1 double bed and 1 single bed

Max. number of persons: 3
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Privilege Room - 1 double bed and 1 double sofa bed

Max. number of persons: 4
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Classic Room - twin beds

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Standard room for 1 person

Max. number of persons: 1
Area: From 17 m² / 183 sq ft

Rooms

Our restaurants and bars

LE 58

Type of cuisine: French

Restaurant closed at lunchtime on Saturdays, Sundays and public holidays.

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 13
Maximum size: 1,200 m²
Maximum capacity: 800 people
Maximum banquet capacity: 500 people

Find out more

Great location

Bruce Solo - 15/03/2020 Confirmed reviews ALL

I stayed here as wanted to visit some of the memorials in the area. This is a good base and has easy access. I had a great time and used the Hotel facilities for evening meal too. The restaurant is a good size and has a varied menu, there is also a fair size bar which shows football but space is limited.

Dear Mister S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle - Receptionnist

Convenient location, good facilities

Anonymous Families - 09/03/2020 Confirmed reviews ALL

Stayed overnight on the way further South. We had a drink in the bar and dinner in the restaurant. Great breakfast and friendly staff.

Dear Mrs LOADER, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anaëlle - Receptionnist

A bit disappointed

Anonymous Friends - 09/03/2020 Confirmed reviews ALL

Overall the hotel was nice. Rooms were new and clean, comfortable bed and nice bathroom. Very good breakfast Unfortunately I was not treated as accor gold member in the hotel, I did not get a welcome gift (first time in many many stays) also was not offered an upgrade (not even mention of it) but the biggest shock was getting only one drink voucher (I traveled with my wife). This has never happen in years of using accor hotels. Small thing but very annoying. The menu I was shown in the bar had drinks listed for all member statuses and bar tender was trying to cover the platinum selection with her hand. Cannot believe that hotel cannot afford to print and laminate two different menus (this was not the first time it happened though). I was expecting a bit better from a French chain in France. If the member status does nothing in accor hotels in France unfortunately they will not be my hotels of choice anymore.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Arras Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm sorry but there is no gift for the members in our hotel. For the upgraded room, it depends of the availability and for the voucher we used to give 1 drink to 1 person. I have taken all you remarks to give to my director. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabrina Iglesias - Chef de réception

Very pleasant

Steve R. Friends - 09/03/2020 Confirmed reviews ALL

With a group of ten spread in five rooms we experienced no problems at all and all the good were very pleased with the hotel and staff. Thank you

Dear STEVE R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anaëlle - Receptionnist

Helpful staff, good service

Ros Families - 25/02/2020 Confirmed reviews ALL

We arrived with a small child who was unwell during our overnight stay, but everything we needed was catered for and we were able to enjoy very good quality food from our room.

Great position and value

Kay T. Couples - 24/02/2020 Confirmed reviews ALL

Room was very clean and comfort. Bed and bedding excellent. Breakfast choice good

Very comfortable stay.

Amst Couples - 11/02/2020 Confirmed reviews ALL

Stylish modern hotel. Very comfortable room, bed and good bed linen. Friendly professional staff and well situated.

Friendly well located hotel

Simon Friends - 04/02/2020 Confirmed reviews ALL

Good welcome Let us watch rugby on bar tv Great breakfast Helped me mend my broken shoe !

Convenient for every thing Arras

Rachael Friends - 03/02/2020 Confirmed reviews ALL

The location of the Mercure is its best selling point. It is my second stay here and it will not be my last. The staff were lovely and friendly, the room was clean and comfortable, a littlesmall perhaps but usual for a town centre hotel. The coffee facilities in the room was unusual for France but very welcomed. I think the only area for improvement could be breakfast which is a little disappointing for the price and has less choice than other places I have visted including cheaper places in the Accor brand.

Well located, excellent customer care but lack of wifi in our room

Mrs V. B. Couples - 28/01/2020 Confirmed reviews ALL

We were made to feel welcome on arrival.Room spacious, hotel restaurant food selection a bit basic.But hotel well located for eateries nearby.

Beautiful hotel and room

Anonymous Couples - 20/01/2020 Confirmed reviews ALL

We are delighted. Great breakfast buffet!

A suite was very nice

Js Couples - 19/01/2020 Confirmed reviews ALL

We travel with 3 cats. The extra room and the larger bathroom were very helpful. We love the gourmet restaurant.

Well appointed room, excellent breakfast, well located hotel near parking.

P.b. Couples - 14/01/2020 Confirmed reviews ALL

Well satisfied with all aspects (as summarised above)

Dear Mister B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anaëlle- Reception

A much improved hotel

David S. Couples - 08/01/2020 Confirmed reviews ALL

First night in France but to our first stay in this hotel. Pleasantly surprised to enjoy the substantial refurbishment - restaurant, guest areas and rooms are much improved. Remembered it was difficult to find car park but did find a space. Was not offered free drinks as Silver members - but received on request. Good food and friendly enough service for an overnight stay

Dear Mister S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Sorry for the forgotten free drink voucher. We hope to see you again very soon. Sincerely, Anaëlle - Reception

Fantastic stay, lovely people x

Laura Couples - 05/01/2020 Confirmed reviews ALL

Helpful staff, central location, comfy room, what more can you ask? Great breakfast selection too. Parked in the underground car park opposite. Lovely city and a great experience. Thoroughly recommended. The only issue was the weather...

Dear LAURA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle - La Réception

Good value for money

Paul H. Families - 29/12/2019 Confirmed reviews ALL

The staff were friendly and efficient and our room was clean, spacious and quiet. I would happily stay here again,

Dear Mister H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anaëlle - La Réception

Very nice stay

Levasseur Couples - 26/12/2019 Confirmed reviews ALL

Decoration is outstanding: a lot of taste and cosyness. Staff was great as well.

Hotel of choice in Arras

Mike B. Couples - 17/12/2019 Confirmed reviews ALL

Very quick check in and check out, and very courteous and helpful staff Very clean room, good facilities and most importantly a very comfortable and clean bed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabrina Iglesias - Chef de réception

everything we needed

Clare B. Couples - 12/12/2019 Confirmed reviews ALL

charming, helpful staff and nice room. excellent location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabrina Iglesias - Chef de réception

Mercure Arras is a good compromise

Mr. P. D. B. Business - 09/12/2019 Confirmed reviews ALL

Hotel well located versus town center, restaurant looks nice even I don't eat there (only for the breafast). Various proposal for breafast, the hotel is under a renovation process, it looks nice. parking easy. The NOK points are : Small bedroom, hunidity in the room (missing some air vacum), price expensive. Normally the night could stay under 100€

Our most recent 20 reviews

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