Mercure Arras Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,422 reviews

Hotel extras

  • Downtown, a few minutes' walk from the train station and historic center

  • Restaurant offering cuisine made with fresh, seasonal ingredients

  • 538-sq.ft. air-conditioned fitness room with natural light

  • Secure public car park (fee required)

  • Pets welcome

Our accommodation(s)

All our rooms have been refurbished. Choose your category: Standard room, or Family or Privilege rooms offering a wider range of amenities. You'll love the Nuxe products available in the bathroom.

Hotel location

Mercure Arras Centre Gare Hotel

58 boulevard Carnot
62000 ARRAS
France

GPS:50.287025, 2.778495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Le 58

Our cuisine is made from fresh, seasonal ingredients. Every week, on our chalkboard, you'll find new suggestions based on our Chef's market. Nice to see you again!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,422 reviews

TripAdvisor Rating  4.0/5  1,118 reviews

Certificate of excellence 2023

Not as I expected.

Customer review rating 2.0/5

Sarah Business - Confirmed reviews ALL

Hotel room was too cold and felt a draft in the middle of the night. Lighting was poor in the room (too dark) No ironing facility - I had to request this 2 times

Easy walk to squares and tunnels

Customer review rating 4.5/5

Marian P. Couples - Confirmed reviews ALL

Everything was clean and comfortable. Breakfast had good choices and both our evening meals were excellent.

Very comfortable stay

Customer review rating 4.5/5

I J. Couples - Confirmed reviews ALL

Helpful staff, comfortable well equipped room and excellent breakfast. Good location.

Dear IAN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive positive feedback. We are happy to hear you did enjoy the location and the comfort of our rooms. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurore - Service réception.

Well located near the station with a good restaurant

Customer review rating 4.5/5

Margaret Solo - Confirmed reviews ALL

I was playing in a chess tournament in the Salles des Orfèvres et des Tisserands just behind the hotel which was also very close to the train station and a 5 minute walk to Place des Héros where all the cafés and restaurants are. I didn't get an especially friendly welcome from a receptionist when I arrived just after 10.30am but she showed me around as I needed to work online straight away. I sat on a stool at a long desk in the lounge which had sockets to plug my laptop in. A more friendly receptionist came to get me later on and showed me two rooms. As a Platinum member I got an upgrade to a Privilege room which I was very happy with. It had a long desk which was perfect for my laptops and files especially as I need to work all day until 8pm. The only thing I noticed later was that the sitting area was very dark, it could have done with a lamp in that corner. I didn't get any amenity like I usually do, I just got a drink voucher. During my previous stay at a Mercure in Dubai I got fruit and cakes. The soft drinks in the minibar were free and replenished the second day of my stay. The exercise room had a bike, a rowing machine, a treadmill, a stepper and a multistation. I sat on the couch in the lounge on the Saturday watching the coronation of King Charles III on the large screen TV. The restaurant was very good and the service there was excellent especially from Mélissa and Nicolas on Friday night and Victor on Saturday night. The rest of the staff at reception were also very nice. I had a very pleasant stay there. It's a 50 minute train ride to Paris so I will keep the hotel in mind when I want to get away for a weekend.

Pleasant Stay as always.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

A good welcome, clean and tidy room, decent breakfast and wonderful staff.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive positive feedback. We are happy to hear you did enjoy our friendly staff and the comfort of our rooms. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurore - Service réception.

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Other web-users rate our hotel

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  • 6 reviews 9.3/10 WiFi
  • 436 reviews 9.3/10 Breakfast
  • 357 reviews 8.6/10 Food
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  • 255 reviews 9.1/10 Cleanliness

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