Mercure Arras Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.8/5 1,619 reviews

Mercure Arras Centre Gare Hotel - Image 1
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Description

Hotel extras

  • Downtown, a few minutes' walk from the train station and historic center

  • Restaurant offering cuisine made with fresh, seasonal ingredients

  • Certified Green Key in 2025

  • Secure public car park (fee required)

  • 7 meeting rooms including 1 auditorium with 300 seats

Our accommodation(s)

Hotel location

Mercure Arras Centre Gare Hotel

58 boulevard Carnot
62000 ARRAS
France

GPS:50.287025, 2.778495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Le 58 restaurant

Our cuisine is made from fresh, seasonal ingredients. Every week, on our chalkboard, you will find new suggestions based on our Chefs market. Nice to see you again.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,619 reviews

Customer review rating 5.0/5

Anthony H. Families - Confirmed reviews ALL

Nice room for the 3 of us. Ladies on the front desk went above and beyond to help us book a visit to the caves - amazing customer service.

Dear M. H. Thank you for sharing such an excellent review. We are happy to hear you did enjoy your stay with us, especially the help providing by our helpful staff. Customer service is our priority so such comment is precious to us. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Aurora - Service Réception.

Customer review rating 4.5/5

Neil H. Couples - Confirmed reviews ALL

Very comfortable room,well located hotel,reception staff extremely helpful

Dear M. H., Thank you for sharing such a nice review. We are happy to hear you did enjoy your stay with us, especially the comfort of our rooms and our friendly and helpful staff. Customer service is our priority so such comment is precious to us. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Aurora - Service Réception.

Customer review rating 4.5/5

Bruce S. Families - Confirmed reviews ALL

Excellent service and reception from staff

Dear Guest, Thank you for this kind review, We are happy to hear you did enjoy your stay with us ! Yet, we do take into account all your remarks in order to improve our services. We hope to welcome you back very soon, Kind Regards, Aurelie - Service Réception.

Customer review rating 4.0/5

Ellen S. Couples - Confirmed reviews ALL

Good service at reception, clean rooms but the room lacks a mini fridge; for a 4-star hotel it doesn't have all the amenities available to the customer.

Dear Guest, Thank you for sharing your opinion following your stay in our hotel. We are happy to hear you did enjoy your stay with us, especially our friendly staff and the cleanliness of our rooms. We take into account all your remarks in order to improve our services. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Aurora - Service Réception.

Customer review rating 4.0/5

Paula B. Couples - Confirmed reviews ALL

Rooms where good, staff very friendly. Breakfast below average. Carpark expensive.

Dear Guest, Thank you for sharing your opinion following your stay in our hotel. We are happy to hear you did enjoy your stay with us, especially our friendly staff. We take into account all your remarks in order to improve our services. Concerning the public underground carpark we have a special rate of 14€ for 24h, which is less expensive that if you have paid directly to them. We will share your comments with our team. We hope to welcome you back very soon, Kind Regards, Aurora - Service Réception.

Other web-users rate our hotel

  • 688 reviews 9.4/10 Location
  • 854 reviews 8.4/10 Room
  • 1,068 reviews 9.6/10 Service
  • 5 reviews 9.1/10 WiFi
  • 517 reviews 9.2/10 Breakfast
  • 366 reviews 8.5/10 Food
  • 303 reviews 9.3/10 Cleanliness
  • 233 reviews 9.4/10 Vibe

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