Customer review rating 4.4/5 2,860 reviews
ALLSAFE approved hotel
Best price guaranteeHow it works?
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
A 2-min walk from the SNCF station & just 5 min from the Arras city center
Paying private and secure car park
Enjoy our fresh homemade dishes available for room service Monday-Thursday
Our new Fitness Room
We have created new workspace for coworking or meetings.
Check-in from 12h00
Check out up to 12h00
Whether you are traveling alone, as a couple or with family, enjoy our quiet, spacious rooms, each furnished with a double bed or twin beds. If you want additional facilities and comfort, choose our Privilege Rooms.
Number of meeting rooms: 13
Maximum size: 1,200 m²
Maximum capacity: 800 people
Maximum banquet capacity: 500 people
100% genuine reviews from our guestsFind out more
Peter H. Couples - 18/03/2021 Confirmed reviews ALL
Hotel staff exceptionably good. Room unusual but satisfactory, toilet extremely small difficulty getting in and out the door and main shower not operating. Car park very good but easy to miss the entrance.
Good overnight stop
Debbie Couples - 04/02/2021 Confirmed reviews ALL
Great place for us to stay overnight en route to Calais
Friendly, comfortable stopover
Mr. M. Solo - 27/12/2020 Confirmed reviews ALL
Staff are excellent: very warm and as helpful as can be. Modern hotel with good facilities.
Well located, Sad stay
A. Business - 17/12/2020 Confirmed reviews ALL
Your staff are lovely and do what they can but there is clearly a management problem concerning the food proposed and the deeply depressing room service. Your dinner menu is simply awful (Soggy, third rate fois gras, a ham omelette or a carbonnade flamand with chips was the only offer available). The round cloche on the square plate allowed the hot food to cool and congeal while the first course was consumed. Breakfast was equally awful. One lonely cup of luke-worm coffee, very ordinary patisserie and poor industrial bread. No way to start another huge day. We recently stayed in a well-run hotel et Meze where a full nourishing hot breakfast could still be eaten in a spaced out dining-room with as much coffee as a man needs. Before arriving in Arras, we were wondering what particular efforts managemet might have made to ensure that their guests enjoyed a certain compensation for coming to your hotel under such difficult circumstances. What was clear on arrival and even clearer when eating your poor meals off a tray perched on the bed was that you have no effort whatsoever. I know is life is difficult for us all and travelling for business is currently hell. Your job is to ensure that each guest's day ends and starts with a little moment of joy so that on leaving one could say, "That was nice, they really did their best".
Great place to stay over.
Michelle S. Couples - 27/11/2020 Confirmed reviews ALL
The hotel is really easy to locate from the motorway but still in the town. It has secure underground parking up to 2.8m in height so people travelling in tall vehicles can easily access the car park. There is an internal lift direct from the carpark to the hotel lobby. The reception staff are absolutely charming, efficient and understanding. I have never had better in France. The whole place is interestingly decorated. We could not use the bar or restaurant because of Covid rrestrictiona but we had wine and food brought to us by room service. There are vegetarian options on the menu. No complaints at all.
Our most recent 20 reviews
In partnership with TripAdvisor