ibis Paris Coeur d'Orly Airport Hotel 3 stars

Well located hôtel but the building is really old and smelly

From T3 you have to guess which direction to go. The hotel looks nice on the outside. The entrance is nice but the rooms are falling appart and disgusting. Apart from that, the bed is amazing and I slept like a baby

We had to be in the Orly terminal at 5 am. The ibis is the nearest thing. The room was fine, from what we saw the restaurant noisy and without charm and so we went to the Novotel. Breakfast served from 6.30 - Novotel from 5am. Says a lot…

good but the toilet paper has to be of a better quality

Upon my arrival at the hotel I asked for the complimentary free drink and the person at the reception hotel told me that ACCOR had removed that free drink. It does not seem correct to me and I think it is a detail towards the client that ACCOR should keep, even more so when spending a night at the hotel costs 135 €. I choose ACCOR hotels for their quality and of course for details like that. If someone invites me to a beer and I don't have to pay for it, I have a benefit of € 6 with ACCOR. Otherwise, as always I am satisfied with what ACCOR offers.

Front desk service good

Everything was as good as expected. The location, cleanliness, front desk service and food options despite the pandemic situation were all excellent and would totally come back for another trip.

Situated just over the walkway from Orly 4 this hotel is a good 10 minutes walk over to Orly 1,2 and 3. The hotel entrance, reception and bar area is bright, tidy and modern. Check in was quick and efficient. The room was compact and the bathroom even smaller. Definitely in need of a refurb however the bed was very comfortable. WiFi signal was also very good. Food was available to order at reception but was to be eaten in the room. Checkout again was very quick.

Alright for one night. Room is okay, staff is very nice but no trash can except in the bathroom, no fridge and the water pressure in the shower is close to nonexistent. As for the rest, the room is small but okay for a couple and you can get a small extra bad for a child which is nice.

Perfect for an overnight layover in Orly. Comfortable and within walking distance of the terminal

The overall experience was awful. I paid for a room just to sleep as when I arrived (circa 22h) the restaurant was already closed. My supper consisted of two cold sandwiches from a vending machine. For breakfast, I was told I had to go downstairs to get what I wanted by myself to then bring it up again to my bedroom. As breakfast time is over at 10:30 I was left no choice but to leave the hotel without having tried the food. Honestly, for a hotel located nearby an airport one would have hoped to have more internationally flexible opening hours for all meals served or, at least, a more palatable alternative as opposed to cold disgusting sandwiches from a machine. The room itself was in dire condition. Not only did I find holes in my curtains but the quality of the toilet paper had a similar texture to cardboard. Whereas I understand the pandemic has changed all our lives, it is the responsibility of the hotel to make our stay as pleasant as possible. I reckon I must not be in the only guest highly disatisfied with the experience considering the number of fast-food bags found on the aisle of the floor where my room was located. Any person with minimum management skills would have found alarming for the corridor of the hotel to be populated by food purchased outside the hotel. The shower is design was beyond pointless. Both sides of the shower screen has holes in order to close or open them as one enters or exists the shower. However, once the shower screen is shut the gigantic gap (at leas 15 cm) left between both sides of the shower screen transform the bathroom into a monzoo-like flood. I paid 85 EUR for a hotel where I had two cold sandwiches from a machine, the marvelous service included that I had to go downstairs to then bring it up back, the holes of the curtain were dismal at best and the shower's poor design made me realise how happy I was to know that I was not going to spend one more night. Thank you but no thank you.

The maids from the breakfast were very rude. They have not been sensibilized to work with customers. The location is good. The hotel parking had the exit barriers breakdown with none warning alerting the customers to don't go in the exit way. I was obliged to call the parking support to help to remove the car between the 2 barriers exit and the guys don't speak english and they have put a lot of constrains to come to the parking to help me.

We have stayed at this hotel on a number of occasions, primarily because of the very convenient location and close proximity to the terminals. However, on this occasion the room we were allocated was exceptionally small with a tiny bathroom and the air conditioning was not working,

The experience here was unpleasant. Booked this hotel for two separate nights (on my arrival and departure from orly Airport). My experience of the second night was horrible : The lady in the reception was extremely rude and asking weird questions : "êtes vous sûr que vous avez une reservation ici?" I had to spell my name letter by letter twice so that she can find my reservation. The I asked the lady if the bed desk in my room was opened because it wasn't the case in the first night I spent there. The response was rude" Allez voir normalment oui" sounded like swearing for me and made me feel that I want to leave right away.

Front Desk staff very polite and helpful. Breakfast good, with a very good choice of food. Room clean, but definitely in need of an update. Found bar staff rather rude and although most were offered nuts or crisps, such were not offered to myself or another British guy.