Novotel Paris Coeur d'Orly Airport Hotel 4 stars

We have stayed at this hotel several times before and have always enjoyed it. This time, we stayed for one night during the second lockdown. We were very impressed by how the staff were making the best of a very difficult situation. Diner and breakfast were served in the room. The dinner menu was limited but we still had an enjoyable meal. The breakfast menu was extensive and good quality. My only gripe is that for the past two times that we stayed, it was very difficult to get out of the parking - there is a problem with the machine that reads the parking ticket.

A modern, clean hotel with friendly reception staff but a very poor breakfast experience. Breakfast was delivered to the room due to COVID restrictions and was booked for 7.30 but didn’t arrive until 8.45! This was despite chasing reception twice and only ordering croissants. Dissapointing and delayed from departure.

Despite being a very recent hotel, it is clear that it has been built with really poor standard. The water pressure in the shower was fluctuating from low to literally drops of water, I have stayed in 3 different room, all 3 were the same. The room felt like a 2/3 star hotel room only with nicer carpeting and furniture, but bathroom quality is poor, and walls are “thin”. It will age badly very quick in my opinion. I believe the staff was trying to be helpful but lacked in professionalism, same goes for the cleaning team. I understand that due to COVID the food offer had to be reduced but I found it very expensive. (15e for a small pizza margarita), breakfast wasn’t any better. The general feeling I had during my stay was to be paying too much for everything. Beware of the parking which cost 23euros from 12h onwards, and additional 23euros every time you stay over a 24hrs period.

When I booked the hotel I new the restaurant was having renovations. The room was very nice up to the standards of a Novotel. We had to take orlyval and pull our luggage over a bridge to get to the hotel. Loved that there was sanitizing gel everywhere. When we checked the room service menu it was soup, cheese or pizza, pizza, pizza. Very disappointed they should improve! Used Uber eats and it worked. Next morning had to leave at 5am and orlyval only starts at 6am so we had to walk to terminal 3 with very heavy luggage. Calling taxi would have taken the same time! No shuttle and not enough info.

Nice rooms and dinner place

After suffering a long tedious badly indicated walk to the hotel, I enjoyed the stay. In COVID Times the hotel was overwhelmed by guests (who have no real alternative than to) want to have dinner. After a disappointing reception and lack of information I nevertheless rapidly enjoyed a relatively nice dinner and great service.

I am extremely satisfied during stay

Modern, clean and conveniently located hotel. Ideal for a one night stopover in Paris Orly, especially for singles as the rooms are unfortunately not designed for couples or families (washbasin in bedroom itself and almost touching the bed !) .... the architect may have spent too much time in Ibiza before working on the design of this hotel, a pity really. Also the very limited water flow in the shower is probably a reflection of modern times (water saving being essential in many parts of the world but is it really necessary in an expensive hotel in France?)

Pleasant stay with helpful staff and good Covid protective measures. Food in restaurant was very good, especially for an airport hotel.

Arrived just after midnight after a very long day traveling. Accor loyalty member but not offered welcome drink because bar closed (at midnight!!)

Everything was good. No real concerns. The dinner menu in the restaurant is rather limited and there are no other options in the area.

Very convenient for early morning departure from Orly. Resturant surprised with limited but well prepared offerings. Room clean with comfortable bed and good bathroom facilities. Relatively new hotel which was better than most high traffic airport hotels. Good access via airbridge to terminals.

1) Staff very helpful at a difficult time (Covid19) 2) Location: convenient for T4 and coach to Paris Montparnasse 3) Nice, modern building and decor 4) Stupid washbasin and poor design of shower/toilet area 5) Sofa stained, possibly not clean

This was our first stay at a Novotel Hotel and what a great experience. The hotel was stylish and clean. The dining experience was very good. And the wonderful location just 5 minutes to the terminal. Overall very pleased with our experience.

We liked the decor, easy check-in, friendly and helpful staff. We found the hotel well designed with a very appealing dining area, we enjoyed the live music and atmosphere. The room was nicely free of cumbersome furniture to make the best use of the space. The sink in the bathroom did not drain properly and was too shallow - lots of water splashing onto the only area to keep your things and nowhere to keep the bar of soap. The shower is great. The bathroom door is a mirror which is see-through with the lights on - fine for a family, but worth noting if for example a friend stops by the room and someone is in the shower. Restaurant food was very good.