Novotel Paris Coeur d'Orly Airport

Customer review rating (ALL Rating) 4.5/5 4,303 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Certified ALLSAFE: we welcome you in line with current hygiene standards

  • Less than 5 minutes from the terminals via a covered moving walkway

  • Spacious and comfortable family rooms and fitness room

  • Private covered car park

  • Discover world cuisine at our Globe Cro'coeur restaurant

Our accommodation(s)

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Hotel location

Novotel Paris Coeur d'Orly Airport

19 Rue d'Orly, 5 rue élise deroche. Parking add
91550 PARAY VIEILLE POSTE-ORLY
France

GPS:48.7320045, 2.369843

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Globe Cro-Coeur

Discover our globally inspired cuisine, a simple and delicious menu for all tastes. Our team are on hand so you can share a moment among friends in the restaurant, bar, your room or the terrace in summer.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,303 reviews

TripAdvisor Rating  4.0/5  871 reviews

Certificate of excellence 2022

Very goog

Customer review rating 4.0/5

Paulo G. S. Business - Confirmed reviews ALL

Very good as usual but this time with a little quack... the restaurant service (not the food himself) was very bad. Almost 30 minutes to get our main course and 20 minutes to get dessert. Not the standards that we're used to.

Our 2nd time here- friendly staff

Customer review rating 5.0/5

Rl Couples - Confirmed reviews ALL

This is a perfect place for when you have a morning flight out of Orly. So nice to be able to walk and not worry about anything. This is our 2nd time and the front desk staff are very friendly and all went well.

Good service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Overall very nice

Airport accessible

Customer review rating 2.5/5

Paulette Couples - Confirmed reviews ALL

The bar is not well stocked. No Jack Daniels? Also the restaurant menu never seems to change. The restaurant had few people when we arrived and yet we were seated back by an exit door next to the stock of infant high chairs. Our first course of soup is served semi warm 10 minutes before our cocktails arrive. We were not offered bread or a carafe water. Needless to say there was no extra tipping. We travel through Orly 3 times per year and enjoy having your hotel within walking distance to the airport and hope you will continue to have a high level of standards as previously experienced.

Poor vegetarian options

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I wanted an evening vegetarian meal but choice was salad or salad ... quite disappointing. When I asked for engineer to check my room's sink drainage at morning eception, the evening receptionist told me nothing was wrong. The next morning, the receptionist submitted the request again and this time it was sorted. On the plus, nice, clean and comfortable room. Wish there were a few more English channels available on tv. That reminds me, every morning, the tv needed to be unplugged and plugged again :(

Bonjour Dear M. G.,r Thank you very much for your feedback, and please accept our apologies on behalf of the entire team if your experience did not meet your expectations. According to our vegetarian menu, we usually get a lot of compliments for the wide variety of dishes that we have to offer, as vegetable soup, crunchy asian salad, veggie caesar salad, veggie poke bowl, omelet with truffle cream & dauphine’s raviolis and others :) I will also share your comments with the maintenance team to correct any eventuality. At Novotel, we strive to provide a superior service experience for every customer. So please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalia Pedraza H Experte Qualité et Expérience Client

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Other web-users rate our hotel

  • 1,558 reviews 9/10 Location
  • 2,377 reviews 7.4/10 Room
  • 2,495 reviews 8.5/10 Service
  • 33 reviews 7.8/10 WiFi
  • 707 reviews 7.5/10 Cleanliness
  • 694 reviews 8.6/10 Breakfast
  • 561 reviews 9.3/10 Vibe
  • 408 reviews 4/10 Value

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