Novotel Paris Coeur d'Orly Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 2,398 reviews

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Novotel Paris Coeur d'Orly Airport - Image 2
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Novotel Paris Coeur d'Orly Airport - Image 4

Description

Hotel extras

  • Hotel in Orly at Terminal 4, in the heart of the airport

  • Green Key and Tourisme & Handicap certification

  • Globe Cro'Coeur bar and restaurant, with terrace

  • 4 fully modulable, modern and equipped meeting rooms

  • 5 minutes from Terminals 3 and 4 thanks to the motorized walkway

Our accommodation(s)

Book this hotel
Room 1

Perfect for a stay for two, this room with two single beds combines comfort and practicality. Take advantage of the free WIFI to work remotely or plan your travels, before heading to the bar.

Max. number of persons
2
Area
From 25 / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 25 / 269 sq ft
  • Bedding 2 x Single bed(s)

As a family, make your overnight stay a rejuvenating break. Kids can watch cartoons on the TV with Chromecast, while you plan the rest of your trip. Enjoy gourmet dining at Globe Cro'Coeur.

Max. number of persons
4
Area
From 25 / 269 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Like all our rooms, this has the N'Room concept. Comfortable and functional with a sofa, desk area, Chromecast, Nespresso machine and kettle. The open bathroom adds a new dimension to your business stay.

Max. number of persons
2
Area
From 25 / 269 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Nespresso machine, teas, free mini-bar and stylish open bathroom. In this stylish room, put on your bathrobe and slippers to enjoy every second of your stopover in Orly, comfortably seated on the sofa.

Max. number of persons
3
Area
From 25 / 269 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Light fills this 441 sq.ft. suite, including the open bathroom where a well-being kit awaits you. Relax on the private terrace and enjoy a drink or breakfast via room service. The mini-bar is free!

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 41 / 441 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

Novotel Paris Coeur d'Orly Airport

19 Rue d'Orly, 5 rue élise deroche. Parking add
91550 PARAY VIEILLE POSTE-ORLY
France

GPS:48.7320045, 2.369843

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 163 rooms
  • 5 rooms for people with reduced mobility
  • 163 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Portuguese
  • Russian
  • Thai

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Executive Lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Video game area
  • Play area
  • Green area

Well-being

Fitness Room

  • On site
  • Near the property
  • Indoor parking
  • Public
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 26 EUR 26 EUR Per day

GLOBE CRO - COEUR

For lunch or dinner, our restaurant near Orly Airport T4 offers home cooking with international flavors. The balanced, gourmet menu takes you on a journey from the Mediterranean to Asia in a warm setting.

Cooking style
International
Chef name
les agitateurs de papilles Équipe
Capacity
150
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
  • -
Tuesday
  • -
  • -
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

For lunch or dinner, our restaurant near Orly Airport T4 offers home cooking with international flavors. The balanced, gourmet menu takes you on a journey from the Mediterranean to Asia in a warm setting.

Book

Relax with your family after a long trip, unwind with colleagues after a day of work or sip a drink in our bar in Orly. In the dining room or on the terrace, enjoy a cocktail, glass of wine or cold drink.

Quality produce, a generous and varied buffet, gourmet options for all diets. Our breakfast combines sweet and savory pleasures from 5am. For early departures, a take-out box is available from 4am to 6am.

On the 6th floor, our 24/7 fitness center offers large windows and panoramic views of the T4 runways. Work out with the weight training equipment or improve your cardio on the treadmills and bikes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,398 reviews

Customer review rating 4.0/5

Daisy S. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Karen E. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Diane D. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Grant L. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Michael A. Families - Confirmed reviews ALL

Bonjour, Nous vous remercions d’avoir pris le temps de partager votre expérience. Je suis sincèrement désolée de lire votre ressenti concernant l’accueil qui vous a été réservé. Même lorsqu’une demande ne peut pas être satisfaite immédiatement, l’écoute, la recherche de solutions et surtout la manière dont nous nous adressons à nos clients doivent toujours être au rendez-vous. Je regrette que cela n’ait pas été le sentiment que vous avez eu à votre arrivée, même si nos équipes ont finalement pu trouver une solution permettant à votre famille d’être logée au même étage. Je vous présente également mes sincères excuses pour l’accueil au petit-déjeuner. Je suis néanmoins heureuse de lire que vous avez apprécié la qualité de notre buffet. Votre commentaire concernant la posture et l’attitude de nos collaborateurs est pris très au sérieux et sera partagé avec les responsables des services concernés. L’amabilité, l’attention et la volonté d’aider font pleinement partie de l’expérience que nous souhaitons offrir au Novotel Paris Cœur d’Orly. Je regrette sincèrement que ces interactions aient pris le dessus sur les aspects positifs de votre séjour et vous aient laissé cette impression de notre établissement. Je me permets également de vous contacter personnellement par e-mail afin que nous puissions échanger sur cette expérience. Bien cordialement, Wissem Responsable Qualité & Expérience Client

Customer review rating 3.0/5

Karen E. Families - Confirmed reviews ALL

When booking, I wanted a hotel that was easily walkable to/from Orly airport terminal. Surprisingly, It was unclear from booking sites the precise location of the hotels even when mapping them. IBIS budget and Novotel Coeur D’Orly were the ones that were the closest and are indeed literally right next to one another. There was a big price differential between the two, and given our experience at Novotel and how Ibis budget looked from the Lobby/outside I think we made the wrong choice. Our rooms were quiet and clean but were not serviced (we stayed two nights). Someone even knocked on our door the second day and asked what we needed and we said “clean towels, we will be gone in an hour”, but on our return after a full day sightseeing the room had not been refreshed nor were clean towels replaced. Breakfast was an additional €20.50 per person so we passed on that. It is very conveniently located. For a quick stay before or after a flight at ORY next time, we will be giving IBIS budget a try.

Customer review rating 5.0/5

Diane D. Couples - Confirmed reviews ALL

The hotel was perfectly located for flying out of Orly Terminal 4. The room was comfortable and quiet. The restaurant and bar offered an extensive menu. All staff we encountered spoke English.

Customer review rating 5.0/5

Grant L. Couples - Confirmed reviews ALL

We had a wonderful one night stay after flying into Paris Orly airport with our dog. We were able to walk to the hotel from Terminal 4. The staff was very friendly and helpful, good dining and room service options.

Customer review rating 1.5/5

Michael A. Families - Confirmed reviews ALL

The hotel itself is very nice and conveniently located for Orly airport but the employees are extremely unhelpful and surprisingly obnoxious. We booked 2 suites for our family of 4. Upon arrival we asked if they could find us 2 rooms that were adjacent or close to each other even if one room was of a lower category than what we had booked. The female employee turned to the male employee and told him (in French) to just tell us that the hotel is fully booked and that it’s not possible and that is exactly what he told us in English. We were the only guests in the lobby at that time so it’s not like they were overwhelmed with work. At this point my husband insisted in French that they please take another look. It took about 5 minutes but they found us 2 rooms on the same floor. The service at breakfast was similarly unhelpful. Although the sign at breakfast requested that guests wait to be seated there was no one there to seat us and when we did eventually manage to flag down an employee in the dining area he was very dismissive & borderline rude. (The breakfast itself was actually very good.) Would I stay here again? Probably not, considering there is an Ibis right next door.

Bonjour, Nous vous remercions d’avoir pris le temps de partager votre expérience. Je suis sincèrement désolée de lire votre ressenti concernant l’accueil qui vous a été réservé. Même lorsqu’une demande ne peut pas être satisfaite immédiatement, l’écoute, la recherche de solutions et surtout la manière dont nous nous adressons à nos clients doivent toujours être au rendez-vous. Je regrette que cela n’ait pas été le sentiment que vous avez eu à votre arrivée, même si nos équipes ont finalement pu trouver une solution permettant à votre famille d’être logée au même étage. Je vous présente également mes sincères excuses pour l’accueil au petit-déjeuner. Je suis néanmoins heureuse de lire que vous avez apprécié la qualité de notre buffet. Votre commentaire concernant la posture et l’attitude de nos collaborateurs est pris très au sérieux et sera partagé avec les responsables des services concernés. L’amabilité, l’attention et la volonté d’aider font pleinement partie de l’expérience que nous souhaitons offrir au Novotel Paris Cœur d’Orly. Je regrette sincèrement que ces interactions aient pris le dessus sur les aspects positifs de votre séjour et vous aient laissé cette impression de notre établissement. Je me permets également de vous contacter personnellement par e-mail afin que nous puissions échanger sur cette expérience. Bien cordialement, Wissem Responsable Qualité & Expérience Client

Customer review rating 1.0/5

Dylan C. Families - Confirmed reviews ALL

Unfortunately, not a very good experience. We had booked a family room with three beds and they put us into a one bed room. When we went down to ask why they simply said we didn’t have any of what you booked available. Odd that they did not tell us before. And then somehow they managed to find the room. We went to the restaurant and the service was terrible, and the food was mediocre. The one thing that was good was the beds were comfortable. A fine day if you are going to fly the next morning, but I would order food from Uber Eats and make sure that you have the correct room.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable room and bed, attentive staff and a nice restaurant on site.

Customer review rating 5.0/5

Hila C. Families - Confirmed reviews ALL

Needed a close hotel to terminal 4 at ORLY airport. This great hotel gives you all that you need. Highly recommended

Customer review rating 3.0/5

Andrei T. Families - Confirmed reviews ALL

Overall, we had a very pleasant stay at Novotel Paris Coeur d’Orly Airport. The hotel is modern, clean, comfortable, and perfectly located for travelers using Orly Airport. The room was nice, and most aspects of our stay were enjoyable. Unfortunately, our first interaction with the reception staff left a disappointing impression. When we arrived in the morning, we left our luggage at the hotel and planned to spend the day visiting Paris. We politely asked if our luggage could be taken to our room once it was ready, so it would already be there when we returned in the evening. We were told this was not possible. When I explained that, after a long day of sightseeing, it would have been appreciated to have this service, the receptionist replied, “It’s just a 4-star hotel.” We found this response unprofessional and not representative of the level of hospitality we expected. While every hotel has its own policies, a more courteous and guest-oriented response would have been appreciated. We also noticed that our room did not have hand soap. After contacting reception, we were sent body wash instead of hand soap, which was not an appropriate replacement and suggested a lack of attention to detail. Despite these issues, the hotel itself is very nice, and the rest of our stay was comfortable and enjoyable. With better customer service at the front desk and more attention to basic room amenities, this hotel could provide an excellent guest experience.

Customer review rating 5.0/5

Kelly B. Families - Confirmed reviews ALL

Upon arrival at the airport, make sure you find the pedestrian walkway bridge and don't follow google maps. If you do this, it's a very quick trip from baggage claim to the hotel. Check-in was a breeze. We had some snacks (especially the duck "ravioli" which was more like dumplings in the US and was delicious!) and drinks (pina coladas) in the restaurant before heading into Paris for the evening. The metro stop is back at the airport past baggage claim, maybe an additional 8-10 minutes walk. In the morning, we had a wonderful breakfast (included in the hotel rate). There was a station for eggs, bacon, sausage, etc. Yogurt and cut fruit. Breads, etc. Even a delicious gluten free soft granola chunks that I put with my yogurt. Cheese, prosciutto, etc. Juices, automatic coffee machine, loose leaf teas. Everyone in my family was very happy with the breakfast. The staff from check-in to the restaurant were all wonderful and it seems strange to write, but they seemed to really like each other, giving each other hugs when someone would arrive for work. We kept saying over and over how impressed we were with the hotel and our stay. Great value for money, and if you have an early (or late arriving) flight, this hotel can't be beat!

Customer review rating 3.5/5

Gregory A. Families - Confirmed reviews ALL

Comfortable stay but disappointed with the communication after my glasses were left behind in my room.

Customer review rating 3.5/5

Abdelaziz E. Business - Confirmed reviews ALL

Good overall

Customer review rating 3.5/5

Matevz C. Families - Confirmed reviews ALL

Nice location, breakfast offer was quickly empty, i took quite a time to "reload"

Customer review rating 3.5/5

Khaled H. Business - Confirmed reviews ALL

I felt the front office team was busy with matters other the guests.

Customer review rating 4.5/5

Ying-li Y. Solo - Confirmed reviews ALL

Arrived quite early morning. Check in was smooth process. Staff were accomodating and friendly. They were able to provide amenities that had forgotten. Room spacious and comfortable. Short distance walking to the airport. The lift was broken but the bridge had a handy ramp to get luggage upstairs

Customer review rating 5.0/5

Adrija B. Solo - Confirmed reviews ALL

Near the airport! Easy convenience. The room was spacious, luxurious! Great staff management and were superbly kind. Grateful for the service! Highly recommended.

Customer review rating 5.0/5

Ornella V. Families - Confirmed reviews ALL

Convenient location. Friendly staff, clean room.

Customer review rating 4.5/5

Ioan V. Families - Confirmed reviews ALL

Easy to reach, very clean, the coffee could have been better, also the extra-beds.Very silent for an airport hotel, we could rest all night long.

Customer review rating 4.5/5

Trinidad G. Business - Confirmed reviews ALL

Comfortable stay

Customer review rating 1.5/5

Beryl L. Families - Confirmed reviews ALL

Air conditioning not working, South exposure. Very warm room with a kid...

Other web-users rate our hotel

  • 1,210 reviews 9/10 Location
  • 1,668 reviews 7.3/10 Room
  • 1,876 reviews 8.3/10 Service
  • 40 reviews 7.6/10 WiFi
  • 500 reviews 8.5/10 Breakfast
  • 494 reviews 7.3/10 Cleanliness
  • 344 reviews 9.3/10 Vibe
  • 296 reviews 4.6/10 Value

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