ibis Paris Tour Eiffel Cambronne 15ème 3 stars

Customer review rating (ALL Rating) 4.3/5 3,783 reviews

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2, rue Cambronne, 75015 PARIS, France

Description

Hotel extras

  • Rooms with a view of the Eiffel Tower.

  • A la carte restaurant.

  • 5 seminar rooms; private dining spaces available.

  • Close to the Eiffel Tower.

  • Only a short walk to Metro Line 6.

Our accommodation(s)

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Hotel location

ibis Paris Tour Eiffel Cambronne 15ème

2, rue Cambronne
75015 PARIS
France

GPS:48.847653, 2.301453

Telephone
Fax +33 1 40 61 22 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

LA PLACE GUSTAVE

Our restaurant offers a menu that combines simplicity with great flavor. Enjoy dishes prepared with care using only the freshest ingredients. A cozy, welcoming atmosphere that feels just like home

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,783 reviews

Customer review rating 2.5/5

Patricia F. T. Solo - Confirmed reviews ALL

I really enjoyed the hotel’s location, which was very convenient and made it easy to get around, as well as the breakfast, which was quite good and a highlight of my stay. However, the room — and especially the bathroom — were extremely small. The shower box in particular was ძალიან tight, making it quite uncomfortable to use. A more serious issue happened on my first day. Shortly after I entered the room, two maintenance workers came in without knocking or any prior notice to fix a leak in the bathroom. As a woman traveling alone, this was very alarming and made me feel unsafe. Because they did not speak English and I do not speak French, we were unable to communicate. I was left standing there, holding the door open, just waiting for them to finish and leave. It was a very uncomfortable and unsettling situation. Overall, while there are positive aspects, this incident and the lack of space significantly impacted my experience.

Dear Patricia F., Thank you for taking the time to share your thoughts about your stay. I'm glad to hear that you enjoyed our location and the breakfast we offer! I understand your concerns about the size of the bathroom. Our rooms are designed according to Ibis standards, which often means optimizing space for comfort and functionality in urban environments. I really appreciate your feedback on this. Regarding the maintenance staff entering your room, we sincerely apologize for that situation and for not notifying you in advance. They were members of our technical team addressing a leak to ensure your comfort and the quality of your stay. Their intention was solely to improve your experience, but we completely understand that it may have felt intrusive and uncomfortable, especially without prior communication and the chance for a discussion. Thank you again for your valuable feedback, and I hope you will consider staying with us again in the future. Hélène Customer Experience

Customer review rating 2.5/5

Maxime B. Business - Confirmed reviews ALL

It’s essentially just a room, and it’s overpriced for what you get. I wouldn’t recommend it. From my perspective, the staff are only doing the bare minimum.

Hi Maxime, Thanks for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, especially regarding the value for money and the perception of service. Rest assured that our team works hard every day to provide attentive hospitality and service that meets the brand's standards. Your feelings don’t reflect the experience we aim to offer, and we take this very seriously. Your comment has been shared with all our teams to be analyzed and to continue improving the quality of our services and our customers' satisfaction. We still hope to have the opportunity to welcome you back to provide you with a more positive experience that aligns better with your expectations. Best regards, Thanks for sharing your thoughts with us. Hélène Customer Experience

Customer review rating 2.0/5

Orie W. Business - Confirmed reviews ALL

Hotel stuff was nice and room was clean. Although toilet and shower was small , over all I was happy however, fire alarm in the middle of the night ! I was close to the fire escape so didn’t get out straight away and waited. You need to have system to let us know if it needs immediate evacuation or false alarm. Otherwise When the real fire happens, people will not evacuate. I was very tired but disturbed my sleep by this twice. Otherwise, I am quite happy. Thank you

Hi Orie, Thank you for sharing your feedback with us ! We're glad to hear that you found our staff nice and your room clean. I understand how the fire alarm in the middle of the night could be quite unsettling. Please know that we take safety very seriously and have protocols in place for such situations. We hope to have the opportunity to welcome you back for a more restful stay ! Best regards, Hélène Customer Experience

Customer review rating 5.0/5

Ann V. Families - Confirmed reviews ALL

We had an amazing stay at the hotel the guys as the reception desk were amazing

Dear Ann, Thank you so much for your kind words ! We're thrilled to hear you enjoyed your stay and found our reception team amazing. We hope to welcome you back soon for another fantastic experience ! Best regards, Hélène Customer Experience

Customer review rating 1.5/5

Oleksandr K. Families - Confirmed reviews ALL

Location, availability of the underground garage and the breakfast are good. But, It took me visiting the reception three times to get a refund for the double-charged parking. The noice from ground floor restaurant is horrible, so we were unable to sleep. On top had to visit again the reception twice next morning to leave the parking. Worth improvement

Dear Oleksandr, Thank you for taking the time to share your experience. We’re thrilled that you enjoyed our location, the availability of our parking, and the quality of our breakfast. However, we sincerely apologize for the inconveniences you encountered, particularly regarding the parking charges and the repeated steps you had to take with the reception. This does not reflect the level of service we aim to provide, and your feedback has been passed along to ensure this type of situation doesn’t happen again. We also regret the noise disturbances from the restaurant that affected your night. Please be assured that we take this matter very seriously and are exploring actions to improve our guests' comfort. We apologize for these inconveniences and hope to have the opportunity to welcome you back under better conditions. Best regards, Hélène Customer Experience

Other web-users rate our hotel

  • 3,603 reviews 9.6/10 Location
  • 4,109 reviews 4.5/10 Room
  • 2,533 reviews 8.1/10 Service
  • 45 reviews 6/10 WiFi
  • 2,777 reviews 2.3/10 Comfort
  • 1,441 reviews 8.3/10 Breakfast
  • 1,275 reviews 7.8/10 Cleanliness
  • 743 reviews 5.9/10 Value

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