Novotel Sheffield Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,165 reviews

Novotel Sheffield Centre - Image 1
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Description

Hotel extras

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Our accommodation(s)

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,165 reviews

TripAdvisor Rating  3.8/5  2,171 reviews

Customer review rating 4.5/5

Hazel B. Families - Confirmed reviews ALL

Stayed one night bed and breakfast couldn’t be more satisfied

Dear Ms B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience, particularly with our bed and breakfast offerings. We look forward to welcoming you back in the future. Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.0/5

Marlene H. Families - Confirmed reviews ALL

Pool cold sauna not working main reason it was booked.

Dear Ms H., Thank you for your feedback regarding your recent stay. I regret to hear that the pool temperature and sauna were not up to your expectations, as I understand these amenities are important for a relaxing experience. Your concerns will be noted for future consideration. Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Aditya S. Couples - Confirmed reviews ALL

The overall experience was great. The check-in process was easy. The rooms were clean and tidy. The only minor peeve was the layout of the room but that was small considering the location and other amenities provided.

Dear Guest, Thank you for your positive feedback regarding your stay at Novotel Sheffield Centre. We are pleased to hear that you enjoyed our location and found the check-in process to be efficient. We appreciate your comments about the room layout and will take them into consideration for future improvements. Karen Coy, Rooms Division Manager, Novotel Sheffield.

Customer review rating 2.0/5

Nayala H. Families - Confirmed reviews ALL

It’s a nice clean hotel, staff were lovely in the evening but daytime although helpful could be a bit more cheerier. Bar staff were lovely especially the tall man, the short lady with blonde hair (if I remember correctly) and Ruslap I think his name was. The black young guy with long hair was very friendly too. Downfall was, we were charged £85 extra for 2 rooms which were meant to be family rooms but it turns out, all 5 rooms we booked were exactly the same. We would not have paid the extra £170 if this was made clear on the booking. Also parking is £18 a day which is a bit much, however it was secure. Steam room wasn’t working till our Last day and pool is very small but that was ok as it wasn’t busy. In a more busy period it would be disappointing.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our hotel clean and that our bar staff provided you with excellent service. Your compliments will certainly be shared with the team. I appreciate your comments regarding the daytime staff's demeanor. Guest comfort and satisfaction is a top priority for us, and we recognize the importance of maintaining a cheerful disposition at all times. Regarding the room charges, I understand that the rates you booked with booking.com for the 2 rooms includes a supplement for a 3rd adult in the room. I cannot comment on the rates from booking.com, however this would have also been the case had you booked directly with us. As for parking, our rates are set to reflect the secure environment we offer, and are competitive in the surrounding market, we strive to keep our facilities well-maintained for all guests. I regret that the steam room was not operational during most of your stay due to a technical fault beyond our control and appreciate your understanding regarding the pool size. Thank you once again for your insights, and I hope to welcome you back in the future. Karen Coy, Rooms Division Manager, Novotel Sheffield

Happy hour offer

TripAdvisor rating 5.0/5

886tortoise TripAdvisor review

Visited for drinks, good offer at happy hour in the bar, nice venue and friendly staff, served by Holly, on a a cold January evening. Recommended

Thank you for your positive feedback regarding our happy hour offer and the service provided by our staff, especially Hollie. We are pleased to hear that you enjoyed the atmosphere of our venue during your visit. We look forward to welcoming you back soon. Karen Coy, Rooms Division Manager.

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Other web-users rate our hotel

  • 1,042 reviews 9.2/10 Location
  • 1,469 reviews 5.3/10 Room
  • 1,070 reviews 7.1/10 Service
  • 28 reviews 4.5/10 WiFi
  • 729 reviews 5.6/10 Comfort
  • 559 reviews 4.9/10 Cleanliness
  • 552 reviews 6.2/10 Breakfast
  • 461 reviews 5.2/10 Amenities

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