Novotel Sheffield Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 1,266 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Our accommodation(s)

Book this hotel
Room 1

Combining relaxation and focus, our executive room treats you like a VIP: Queen bed, Free high-speed WiFi, Nespresso coffee machine, minifridge, luxury bathrobe, slippers, amenities and free bottled water. Up to 4 people.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Queen size bed(s)

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Spacious & beautifully designed, our Suites include a King Bed, Lounge & Bathroom. Free high-speed WiFi, Nespresso coffee machine, mini fridge, luxury bathrobe, slippers, amenities and free bottled water. Up to 2 people.

Max. number of persons
2
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 144 rooms
  • 10 rooms for people with reduced mobility
  • 60 family rooms
  • 8 connecting rooms
  • 144 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Family

Services for children

  • Play area

Well-being

In|Balance

  • Covered
  • On site

In|Balance

  • On site
  • On site
  • Indoor parking
  • Private
  • 56 parking spaces
  • Max Limited Height: 3.5 m / 11.483 ft
  • Parking pricing: 21.37 € 18 GBP Per day

RESTAURANT

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Please note at busy times you may need to book at reception

We have created a collection of new packages to tailor make your special day. You have wedding co-ordinators to help you plan your special day and to offer their undivided attention throughout the run up to the wedding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,266 reviews

Customer review rating 2.0/5

Jon B. Families - Confirmed reviews ALL

Dear Mr B., Thank you for your feedback regarding your recent stay. I appreciate your comments on our communal areas and the hotel's location. I regret that your room did not meet your expectations in terms of maintenance and cleanliness. Your insights are valuable in our ongoing efforts to enhance guest experiences. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Neil W. M. Business - Confirmed reviews ALL

Dear Mr M., Thank you for your kind feedback regarding your recent stay at Novotel Sheffield Centre. We are delighted to hear that you found our location convenient and appreciated the amenities provided, such as the spacious room and work desk. It is also gratifying to know that our team contributed to a pleasant experience with their friendly service. Your recommendation means a great deal to us, and we look forward to welcoming you back during your next visit to Sheffield. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Alison C. Families - Confirmed reviews ALL

Dear Ms C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your suite and the cleanliness of the room. We appreciate your comments on breakfast and will take them into consideration for future improvements. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.0/5

Chris B. Business - Confirmed reviews ALL

Dear Mr B., Thank you for sharing your feedback regarding your recent stay. I regret that the condition of your room did not meet your expectations for an executive accommodation. Your comments are valuable as we strive to enhance our guest experience. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Jane S. Couples - Confirmed reviews ALL

Dear Ms S., Thank you for your positive feedback regarding our convenient location and secure parking facilities. We are pleased to know that you enjoyed your stay and found our hotel well-situated for your needs. We look forward to welcoming you back in the future. Regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Dear Mr B., Thank you for your feedback regarding your recent stay. I appreciate your comments on our communal areas and the hotel's location. I regret that your room did not meet your expectations in terms of maintenance and cleanliness. Your insights are valuable in our ongoing efforts to enhance guest experiences. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Neil W. M. Business - Confirmed reviews ALL

This hotel provided the perfect stay while on a business trip to Sheffield. It's in a good central location and has convenient parking available. The staff were friendly and helpful and the room was clean and a very good size with a useful desk area for working. It was surprisingly quiet for a city located hotel, so I had a good night's sleep and comfortable stay. I would therefore have no hesitation in recommending the hotel and will use again when visiting Sheffield.

Dear Mr M., Thank you for your kind feedback regarding your recent stay at Novotel Sheffield Centre. We are delighted to hear that you found our location convenient and appreciated the amenities provided, such as the spacious room and work desk. It is also gratifying to know that our team contributed to a pleasant experience with their friendly service. Your recommendation means a great deal to us, and we look forward to welcoming you back during your next visit to Sheffield. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Alison C. Families - Confirmed reviews ALL

Very comfortable suite. Lovely to have so much space. Room clean, bed very comfortable. Convenient, although expensive, parking on site. Breakfast not good.

Dear Ms C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your suite and the cleanliness of the room. We appreciate your comments on breakfast and will take them into consideration for future improvements. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.0/5

Chris B. Business - Confirmed reviews ALL

Very old tired room not befitting of its executive status …. Felt like a trip back to the 80s.,

Dear Mr B., Thank you for sharing your feedback regarding your recent stay. I regret that the condition of your room did not meet your expectations for an executive accommodation. Your comments are valuable as we strive to enhance our guest experience. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Jane S. Couples - Confirmed reviews ALL

Central location for shopping , pubs and restaurants

Dear Ms S., Thank you for your positive feedback regarding our convenient location and secure parking facilities. We are pleased to know that you enjoyed your stay and found our hotel well-situated for your needs. We look forward to welcoming you back in the future. Regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.5/5

Sally A. G. Couples - Confirmed reviews ALL

Friendly welcome from staff. Nice big, comfy bed. Nice spacious bar area.

Dear Ms G., Thank you for your feedback. We appreciate your positive remarks about our location, comfortable accommodations, and friendly staff. However, we regret that your experience did not fully meet your expectations. Your insights are invaluable as we strive to enhance guest experiences. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Chris E. Business - Confirmed reviews ALL

Disappointed that the access room did not have a walk in shower

Dear Mr E., Thank you for your feedback regarding your recent stay. I am pleased to hear that you had a pleasant experience. I appreciate your comments about the access room as we do have accessible rooms with walk in showers only, and I will take your feedback into consideration as we strive to improve our facilities. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Sarah F. Couples - Confirmed reviews ALL

Nice easy check in with Courtney

Dear Ms F., Thank you for your feedback regarding your recent stay. We are pleased to hear that you had a smooth check-in experience with Courtney. Your satisfaction is important to us, and we hope to welcome you back soon. Regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Shona Y. Couples - Confirmed reviews ALL

Perfect location, lovely pool and bar, relaxed vibe

Dear Ms Y., Thank you for your positive feedback regarding our location, bar, and pool. We are delighted to hear that you enjoyed the relaxed atmosphere during your stay. Your kind words encourage us to continue providing excellent service to our guests. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Philip U. Couples - Confirmed reviews ALL

The experience was good. The hotel provided just what we needed

Dear Mr U., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our hotel met your needs and provided a satisfactory experience. Your kind words encourage us to continue delivering excellent service. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.0/5

Christopher R. Couples - Confirmed reviews ALL

Had a great experience with checking and the lower lobby area, but the room (which was an upgrade to executive, thank you) was very very hot. The aircon was a centralised system, in the French / continental style...so we could basically turn it on or off, but when on it had little to no effect and the room became quickly stuffy and hot. There is a fan in the room for emergency use, but come on, in 2026 we still need that in the UK? Eventually we had to open the window (and curtain at same time) in order to make any kind of sleep possible... this was not during a heat wave, this was a normal night in the UK in autumn. Besides that the main room and the bathroom did feel they were needing a refresh, as in starting to show their age.

Dear Mr R., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Sheffield Centre. We are pleased to hear that you appreciated our location, the service provided by our staff, and the fresh ambiance of our lobby. However, we regret that your experience in the room did not meet your expectations. We acknowledge your concerns regarding the temperature control and the condition of the accommodations. We regret that we do not have air conditioning our system is an air cooling one. We understand that it may not have functioned effectively during your visit. We also recognize the importance of maintaining our rooms, and your comments regarding their condition will be taken into account as we continually strive to improve our facilities. We appreciate your insights, as they are invaluable in helping us enhance our guests' experiences. Thank you once again for your feedback. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Robbinson-s C. Families - Confirmed reviews ALL

We had a lovely stay at the Novotel recently. Staff were always helpful and nothing was too much trouble. The rooms were a good size with comfortable beds and roomy shower rooms. The location was fantastic with easy walks to all the city centre sights! We would definitely visit the Novotel again in the future.

Dear Ms Robbinson, Thank you for your kind feedback regarding your recent stay at Novotel Sheffield Centre. We are delighted to hear that you found our staff friendly and helpful, and that you enjoyed the comfort and spaciousness of your room. It is wonderful that our location contributed to your positive experience, allowing easy access to the city's attractions. We look forward to welcoming you back in the future. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.5/5

Theo M. Business - Confirmed reviews ALL

Everything else in the room was fine. Bar and staff were very nice. Just due to the heat very hard to get to sleep. Turned the thermostat all the way down as well.

Dear Mr M., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our staff and bar service satisfactory. I apologize for the discomfort caused by the room temperature, and I appreciate your comments as they help us improve our guest experience. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Paul W. Business - Confirmed reviews ALL

All good

Dear Mr W., Thank you for your kind words regarding the cleanliness and comfort of your stay. We are delighted to hear that you had a positive experience at Novotel Sheffield Centre. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Jane H. Solo - Confirmed reviews ALL

Great location and room amenities- enjoyed the small swimming pool But my main issue was lack of hot water in the sink - left it running for 15 mins on hot setting - still cold ! Pillows were very flat and uncomfortable so I would suggest changing them otherwise enjoyed my stay !

Dear Ms H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and room amenities, including the swimming pool. I apologize for the inconvenience you experienced with the hot water and the comfort of the pillows. Your comments are valuable, and we will consider them in our ongoing efforts to enhance guest satisfaction. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Kevin E. Families - Confirmed reviews ALL

Hotel is well placed for shopping in Sheffield

Dear Mr E., Thank you for your positive feedback regarding our location. We are pleased to hear that you found our hotel convenient for shopping in Sheffield. Your satisfaction is important to us, and we appreciate your support. Warm regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Christopher L. Couples - Confirmed reviews ALL

Easy to find and once understood the parking arrangement safely stored car. Staff were helpful and knew all the answers to my questions. Clean and tidy rooms as expected.

Dear Mr L., Thank you for your kind words regarding our location, parking facilities, and the helpfulness of our staff. We are delighted to hear that you found our rooms clean and tidy, and that your experience met your expectations. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Karen H. Couples - Confirmed reviews ALL

Easy to check in, whole team efficient and friendly, got upgrade as an Accor member lovely cake in room, room clean- location was fantastic

Dear Ms H., Thank you for your kind feedback. We are delighted to hear that you enjoyed our prime location, the cleanliness of your room, and the efficiency of our team. We appreciate your loyalty as an Accor member and are pleased you liked the complimentary treat. We look forward to welcoming you back in the future. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Simpson P. Solo - Confirmed reviews ALL

this is the first time that I have used Novotel and certainly won't be the last. the room was spacious and clean. the bathroom as perfectly functionable with plenty of accessories. the bed was comfortable and the TV which worked very well had all the additional information to make the stay enjoyable and easy. very well done to the staff who were ever so helpful and couteous.

Dear Mr Simpson, Thank you for taking the time to share your positive experience at Novotel Sheffield Centre. We are delighted to hear that you found your room spacious and clean, and that the amenities met your expectations. It is wonderful to know that our staff's helpfulness and courtesy contributed to your enjoyable stay. We look forward to welcoming you back in the future. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.5/5

Catherine H. Families - Confirmed reviews ALL

Quite nice, good that we got an upgrade though the room was still very drab and stained . No info on restaurant menus, opening times, services in the room or on the QR code. Staff couldn't give us a coin token for the pool lockers or lend us a phone charger. Not very friendly at all really.

Dear Ms H., Thank you for your feedback regarding your recent stay. We appreciate your kind words about the hotel and the upgrade you received. However, I apologize for the condition of your room and the lack of information provided by QR code, the information is on the TV under hotel services. Our team is trained to assist with inquiries, and I regret that your experience did not reflect our usual standards of service. Your comments regarding the staff's friendliness will be addressed to ensure a more welcoming atmosphere for our guests. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

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