ibis Styles Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 628 reviews

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Description

Hotel extras

  • Complimentary Airport Shuttle

  • Skymaster Restaurant & Bar

  • Close to Amsterdam city center

  • Private Outdoor Parking

  • Complimentary EV Charging for Hotel Guests

Our accommodation(s)

Hotel location

ibis Styles Amsterdam Airport

Piet Guilonardweg 3
1117 EE SCHIPHOL
Netherlands

GPS:52.3057033, 4.8062021

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

SKYMASTER BAR AND RESTAURANT

Our Skymaster Restaurant offers a wide variety of international and local dishes. Whether you are looking for a quick bite, a healthy option or an extensive meal, our crew is more than happy to welcome you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  628 reviews

Customer review rating 0.5/5

Allan D. B. Solo - Confirmed reviews ALL

The door locks. The safe. The coffee machine all out of action. Only the politeness of the long suffering staff saved the day

Dear Allan, Thank you for taking the time to share your feedback with us. We’re truly sorry to read that several important facilities did not work properly during your stay, including the door locks, safe, coffee machine, and Wi-Fi connection. This is certainly not the experience we want our guests to have, and we understand how frustrating this must have been. We are, however, grateful for your kind words about our team’s politeness 😊 Your comments have been shared with the relevant departments so these issues can be reviewed and improved. Thank you again for your honest feedback. We hope to have the opportunity to welcome you back and provide a much smoother and more comfortable stay. Warm regards, Team Ibis Styles

Customer review rating 3.0/5

Jeroen V. D. B. Couples - Confirmed reviews ALL

Unfortunately this hotel was disappointing. The housekeeping staff were careless, the room phone was not working, the room soap dispenser never worked despite many promises from the staff to fix it and the breakfast area was hopelessly understaffed. On the positive side the staff at the front desk were helpful, our room was very spacious and we were happy with the location of the hotel.

Dear Jeroen, Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your stay did not fully meet your expectations. Please accept our sincere apologies for the inconveniences you experienced regarding housekeeping, the non-functioning room phone, the soap dispenser issue, and the breakfast service. This is certainly not the standard of service we aim to provide, and your comments have been shared with the relevant departments for immediate review and improvement. At the same time, we are pleased to hear that you appreciated the helpfulness of our front desk team, the spacious room, and our convenient location. We will also make sure to pass your kind words on to our colleague at the reception desk. Thank you again for your honest feedback, as it helps us improve our services and guest experience. We hope to have the opportunity to welcome you back in the future for a much better stay. Kind regards, Team Ibis Styles

Customer review rating 5.0/5

Maxime M. Solo - Confirmed reviews ALL

Nice surprise, rooms are modern and very spacious, the restaurant / bar area is really welcoming. And the rooms a very quiet!

Dear Maxime, Thank you very much for your wonderful review! 😊 We’re delighted to hear that your stay was a pleasant surprise and that you enjoyed our modern and spacious rooms, as well as the welcoming atmosphere of our restaurant and bar area. It’s also great to know that you found the rooms quiet and comfortable, making your business trip more enjoyable. Your kind feedback and perfect scores mean a lot to our team, and we hope to welcome you back again soon ✈️✨ Kind regards, Team Ibis Styles

Customer review rating 4.0/5

Shawnna P. Solo - Confirmed reviews ALL

I had arrived from a cruise at about 11 a.m. which meant my room was not ready. I needed to do some work on my laptop so the young man at the desk directed me to a quiet area where I could work comfortably. Then he had a room available for me by 12. Just wish there had been a light lunch to be purchased. There were just some snacks to buy, and dinner was not available until 6 p.m. No place close by to buy food.

Dear Shawnna, Thank you very much for taking the time to share your detailed feedback. 😊 We’re delighted to hear that our team was able to accommodate you upon arrival and provide a comfortable space to work while your room was being prepared. It’s also wonderful to know that you felt well supported by our staff throughout your stay. We’re sorry to hear that some aspects of your experience did not meet your expectations, particularly regarding breakfast, coffee cup availability, and the comfort of the bed. Your comments are very valuable, and we will share them with the relevant departments for review and improvement. We also appreciate your suggestion regarding food availability during the day. While we currently offer snacks and dinner service in the evening, we understand the importance of having more flexible options and will take your feedback into consideration. Thank you again for your honest review, and we hope to have the opportunity to welcome you back in the future for an even better experience ✈️✨ Kind regards, Team Ibis Styles

Customer review rating 4.0/5

Riccardo C. Business - Confirmed reviews ALL

Short

Dear Riccardo C., Thank you for taking the time to share your feedback. We are sorry to hear that your arrival and check-in experience did not meet your expectations, and that you felt less welcomed at reception. This is certainly not the impression we wish to give, and your comments have been shared with our front office team for follow-up and coaching. We’re also glad to hear you found our bar team member polite and that you appreciated the cleanliness of the hotel. Regarding your comments about in-room amenities, we appreciate your suggestion about bottled water, and this has been shared with the relevant team for review as part of our ongoing guest experience improvements. Thank you again for your honest feedback. We hope to have the opportunity to provide you with a more consistent experience in the future. Kind regards, Team Ibis Styles

Other web-users rate our hotel

  • 1,268 reviews 7.8/10 Location
  • 1,702 reviews 7.1/10 Room
  • 1,509 reviews 7.9/10 Service
  • 28 reviews 6.7/10 WiFi
  • 842 reviews 7.5/10 Comfort
  • 746 reviews 7.4/10 Cleanliness
  • 574 reviews 7.1/10 Value
  • 516 reviews 6.7/10 Breakfast

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