ibis Styles Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 606 reviews

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ibis Styles Amsterdam Airport - Image 1
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Piet Guilonardweg 3, 1117 EE SCHIPHOL, Netherlands

Description

Hotel extras

  • Complimentary Airport Shuttle

  • Skymaster Restaurant & Bar

  • Close to Amsterdam city center

  • Private Outdoor Parking

Our accommodation(s)

Hotel location

ibis Styles Amsterdam Airport

Piet Guilonardweg 3
1117 EE SCHIPHOL
Netherlands

GPS:52.3057033, 4.8062021

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

SKYMASTER BAR AND RESTAURANT

Our Skymaster Restaurant offers a wide variety of international and local dishes. Whether you are looking for a quick bite, a healthy option or an extensive meal, our crew is more than happy to welcome you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  606 reviews

Customer review rating 2.0/5

Tamara A. Solo - Confirmed reviews ALL

I got a handicapped room where the normal extra's were not there. There was no space to hang or lay a towel or my other stuff, other than the handicapped chair in the shower. That is also where I found my towels. I do not want to use a towel that's been in contact with a surface where other people's naked butt's were. Gross. There were also hairs on the bedlinnen and in the bathroom. The tables were wonky and unstable. The bed is okay, and thats the only nice thing about it. Very unpleasant, but I was too tired to go to the desk about it. In the app you book a room that says "high floor", but you'll only get that if you have an early check-in and you specifically requested it during your booking.

Dear Tamara, Thank you for taking the time to share your feedback. We are truly sorry to read about your experience, as this is far from the standard we aim to provide. We sincerely apologize for the cleanliness issues you encountered, including the condition of the bed linen and bathroom. This is unacceptable, and your comments have been shared with our housekeeping team for immediate follow-up. We also understand your discomfort regarding the placement of towels in the accessible room. Your feedback is very important, and we will review how these rooms are prepared to ensure a more appropriate and comfortable setup for all guests. Regarding room preferences such as high floors, these are always subject to availability and specific requests, and we regret if this was not clearly communicated. We truly appreciate your honest feedback and are sorry that your stay was unpleasant. We hope to have the opportunity to restore your trust with a much-improved experience in the future ✨ Kind wishes, Team Ibis Styles

Customer review rating 4.5/5

Peter N. Friends - Confirmed reviews ALL

Everything was fine except the heating in the reception and dining room areas was too low and we went out to eat rather than stay and freeze

Dear Peter, Thank you for sharing your feedback! 😊 We’re glad to hear that you enjoyed a comfortable stay and that our team, especially the receptionist, made a positive impression. We sincerely apologize for the low heating in the reception and dining areas and appreciate your feedback—it helps us improve our guest experience. We hope to welcome you back soon for an even cozier visit ✨ Kind wishes, Team Ibis Styles

Customer review rating 4.0/5

Dario J. Z. S. Business - Confirmed reviews ALL

I had a nice stay, unfortunately for me, I don’t think the staff paid attention to my ALL Gold status. There was no acknowledgment of this at all. The breakfast was a bit on the downside but considering the rate per day I can live with it, just try to improve the presentation of the scrambled eggs please!!!

Dear Dario J. Z. S., Thank you for sharing your feedback with us! 😊 We’re glad to hear that you had a nice stay and appreciated our location, cleanliness, and sustainability efforts. We also value your constructive comments regarding breakfast, particularly the scrambled eggs, and WiFi speed — these will be shared with our team to improve the guest experience. We apologize that your ALL Gold status was not acknowledged during your stay. We appreciate you bringing this to our attention and will ensure our team is reminded of the importance of recognizing our loyal members. ✨ We look forward to welcoming you back for another enjoyable stay with improvements in all these areas! Kind wishes, Team Ibis Styles

Customer review rating 2.5/5

Diederick V. D. L. Business - Confirmed reviews ALL

Check in took very long. However what was more disappointing: the shuttle bus to airport arrived late due to traffic. Many people were waiting in the lobby but the manager was not to be seen to inform us. Actually he was hiding in the back office. Would have been great if he would have come to the lobby and inform us about the delay ( and perhaps offer a coffee)

Dear Diederick V. D. L., Thank you for taking the time to share your detailed feedback. We sincerely apologize for the challenges you experienced during your stay, including the long check-in, the shuttle delay, and the lack of communication from our team. We completely understand how frustrating this must have been, especially during a business trip. Your comments regarding staff engagement, the stain on the bedsheet, and improvements in facilities such as the shower tray, WiFi speed, and bar hours are taken very seriously. Please know that your feedback has been shared with our management team to ensure these areas are addressed and improved. Guest satisfaction is very important to us, and we are committed to making sure future stays are smoother and more comfortable. We appreciate your honesty and hope to have the opportunity to provide you with a much better experience in the future. Kind wishes, Team Ibis Styles

Customer review rating 4.5/5

Janka B. Business - Confirmed reviews ALL

The breakfast was really nice, the room was nice and clean!

Dear Guest, Thank you for sharing your wonderful feedback! We are delighted to hear that you enjoyed your stay, from the helpfulness of our receptionist to the breakfast and the cleanliness of your room. Your kind words mean a lot to our team, and we will be sure to pass them on. It’s always a pleasure to know that our guests leave happy and satisfied. We look forward to welcoming you back on your next visit! Kind regards, Team Ibis Styles

Other web-users rate our hotel

  • 1,233 reviews 7.8/10 Location
  • 1,667 reviews 7.2/10 Room
  • 1,495 reviews 7.8/10 Service
  • 27 reviews 6.8/10 WiFi
  • 821 reviews 7.5/10 Comfort
  • 724 reviews 7.5/10 Cleanliness
  • 566 reviews 7.2/10 Value
  • 510 reviews 6.9/10 Breakfast

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