Hôtel Mercure Mont Saint-Michel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,775 reviews

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Description

Hotel extras

  • An exceptional setting 5 minutes from Mont Saint-Michel

  • Free Mont-Saint-Michel shuttles in front of the hotel

  • Semi-gastronomic restaurant

  • 6 modern meeting rooms

  • Electric vehicle charging stations

Our accommodation(s)

Hotel location

Hôtel Mercure Mont Saint-Michel

route du Mont Saint Michel, BP 8
50170 LE MONT SAINT-MICHEL
France

GPS:48.613775, -1.510341

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE PRE SALE

Experience our vision of refined and gourmet cuisine at Le Pré Salé. Our chef thoughtfully reinterprets local specialties, showcasing the ingredients that inspire him. Discover our new winter menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,775 reviews

Customer review rating 5.0/5

Yi-wen Y. Friends - Confirmed reviews ALL

Good location with the shuttle bus in front of the hotel. Nice reception desk. Although there were some problems in the room, but there solved the problems immediately! Really nice and we enjoyed the time!

Customer review rating 2.5/5

Udomsak L. Families - Confirmed reviews ALL

No elevator

Customer review rating 4.5/5

Cedric J. Families - Confirmed reviews ALL

everything was ok

Dear Guest, Thank you so much for your excellent rating! We are delighted to read that everything was okay during your stay with us. Your satisfaction is our best reward, and we hope to have the pleasure of welcoming you back to the Hôtel Mercure Mont Saint-Michel very soon. Warm regards, Aurore

Customer review rating 3.5/5

Kyoko M. Couples - Confirmed reviews ALL

The service at the hotel restaurant was poor. We were the first to arrive, had a drink at the bar next door, then went to the restaurant and ordered a meal, but while everyone around us who arrived later had already had their meal, we were not served any food and were only offered drinks. It took an hour after we entered the restaurant for our food to finally arrive. Even though this is a Mercure.

Dear Guest, Thank you for your detailed feedback. We are pleased that you enjoyed your room and our central reservation service, but I was deeply concerned and saddened to read about your experience at our restaurant. First, please accept my sincerest apologies for the long wait you endured. That evening, our restaurant was exceptionally busy and fully booked, which unfortunately led to a lack of organization and a level of service that was not up to our usual standards. Regarding your feeling about the welcome you received: please be assured that we hold all our guests in the highest regard, regardless of their origin. We are a multicultural team and we take great pride in welcoming travelers from all over the world, especially from Japan. What you perceived as a lack of respect was likely the result of our staff being overwhelmed and fatigued by the high volume of service that night. However, I have personally met with the team to remind them that even under pressure, every guest must feel welcomed and respected. Your pride in your heritage is something we respect, and we are truly sorry that your experience in our region left you with such a negative impression. We hope you will give us another opportunity to show you the true sense of hospitality that we stand for. Sincerely, Aurore

Customer review rating 4.5/5

Erwin S. Families - Confirmed reviews ALL

Ask the hotel for the entry key to get through the specific gate leading straight to the horel. Not the gates on the other parking lots.

Other web-users rate our hotel

  • 1,399 reviews 9.3/10 Location
  • 1,539 reviews 7.9/10 Room
  • 1,181 reviews 8.4/10 Service
  • 23 reviews 4.8/10 WiFi
  • 863 reviews 9/10 Breakfast
  • 578 reviews 8.2/10 Cleanliness
  • 412 reviews 4/10 Amenities

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