Mercure Granville Le Grand Large Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 2,016 reviews

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Mercure Granville Le Grand Large Hotel - Image 1
Mercure Granville Le Grand Large Hotel - Image 2
Mercure Granville Le Grand Large Hotel - Image 3
Mercure Granville Le Grand Large Hotel - Image 4
5 rue de la Falaise, 50400 GRANVILLE, France

Description

Hotel extras

  • The most beautiful panoramic view of Granville.

  • Your pets are welcome (for a supplement).

  • Partnership with "L'Atelier du bien-être".

  • Sauna and Fitness.

  • Paid, private parking garage, max. height of 67" (1.7 m). Reservation only.

Our accommodation(s)

Hotel location

Mercure Granville Le Grand Large Hotel

5 rue de la Falaise
50400 GRANVILLE
France

GPS:48.839817, -1.596381

Telephone
Fax +33 2 33 91 19 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE PONANT

How about spending a special time looking out at the sea. Enjoying a drink, by the fire. A seafood platter on our veranda facing the sea. A real Moment of Relaxation awaits, pampering atmosphere assured.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,016 reviews

TripAdvisor Rating  4.1/5  1,311 reviews

Customer review rating 1.5/5

Colin L. Couples - Confirmed reviews ALL

When i booked, there was nothing stating that the hotel is under a major renovation. The bar/restaurant is not there. There is activity and noise. I would have stayed at the Ibis for less cost.

Dear Mr. L., Thank you for taking the time to share your experience following your recent stay with us. We sincerely regret that your stay did not fully meet your expectations and apologize for the inconvenience caused by the renovation works currently taking place in our hotel. We understand that the presence of activity, noise, and construction areas may have impacted your comfort, particularly in the lobby spaces. Regarding this point, we wish to be transparent: it was a deliberate decision by our management not to actively communicate about the renovation works during the booking process. However, we fully acknowledge that this choice may have led to disappointment, and your feedback encourages us to reflect on how we can improve our communication going forward. Concerning the bar and restaurant, we would like to clarify that their temporary closure was clearly indicated on our official website at the time of your reservation. We understand nonetheless that this may have affected your experience, especially regarding the welcome drink included in your stay, and we regret that you were unable to benefit from it under the usual conditions. These renovation works are part of a significant project aimed at modernizing and enhancing our hotel, with the objective of offering a more comfortable, elegant, and welcoming environment in the near future. We thank you again for your comments, which are invaluable in helping us improve, and we hope to have the opportunity to welcome you again once the renovations are completed, so you may fully enjoy the renewed experience. Kind regards, Kyllian - Front Office Manager.

Customer review rating 5.0/5

Anne B. Couples - Confirmed reviews ALL

Excellent week end

Madame B., Nous vous remercions sincèrement pour vos commentaires élogieux et votre super note de 10/10 ! Nous sommes ravis d'apprendre que vous avez passé un excellent week-end et que notre service a répondu à vos attentes. Cordialement, Jeanne - Réceptionniste

Customer review rating 3.0/5

Sean K. Couples - Confirmed reviews ALL

A little disappointing to be honest

Good morning, Thank you very much for taking the time to share your feedback following your recent stay with us. We truly appreciate you bringing these matters to our attention, as your comments help us identify areas where we can improve. I am sincerely sorry to learn that your experience did not fully meet your expectations. Please accept our apologies for the condition of your suite and the inconvenience caused by the dated furnishings and carpet. While we are currently undergoing a comprehensive renovation program to enhance both our rooms and public areas, we understand that this was not clearly communicated at the time of your booking, and we regret any disappointment this may have caused. We are, however, pleased to know that you found the bathroom clean and the bed comfortable — your comfort remains our top priority. Regarding the limited food and beverage options, we recognize the importance of having a bar or evening restaurant available to our guests and are actively exploring ways to improve this aspect as part of our ongoing upgrades. We hope you will consider giving us another opportunity to welcome you back once the renovations are complete, so you can enjoy the refreshed facilities and improved guest experience. With regards, Agathe LE CHAMPION - Assistant Manager

Customer review rating 4.0/5

Dominick M. Business - Confirmed reviews ALL

As all times when booking at an Accor related hotel, best service and clean rooms.

Monsieur M., Merci d'avoir pris le temps de nous faire part de votre expérience. Nous sommes heureux que vous ayez choisi l'hôtel Mercure de Granville pour votre séjour. Nous attachons une grande importance à l’expérience de nos clients et vos commentaires sont essentiels pour nous améliorer continuellement. Nous sommes heureux que vous ayez apprécié nos prestations et que toutes vos attentes ont été satisfaites. Nous transmettrons vos compliments à notre équipe, cela nous fait toujours plaisir de savoir que nos efforts ont été appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Granville. Bien cordialement, Léonie - Réceptionniste

Customer review rating 5.0/5

Alicia T. Families - Confirmed reviews ALL

Beautiful hotel in the most perfect setting. I have never stayed in a hotel where the staff have been so kind, helpful and accommodating. It was a wonderful experience.

Madame T., Nous vous remercions d’avoir pris le temps de partager votre retour sur votre séjour à l’hôtel Mercure de Granville. Nous attachons une grande importance à l’expérience de nos clients et vos commentaires sont essentiels pour nous améliorer continuellement. Si vous avez apprécié le cadre idéal de notre établissement ainsi que la gentillesse et l’attention de notre personnel, nous en sommes ravis et nous ne manquerons pas de partager vos compliments avec notre équipe. C’est toujours un plaisir de savoir que nos efforts pour rendre votre séjour agréable ont été appréciés. Nous espérons avoir l’opportunité de vous accueillir à nouveau et de vous offrir une expérience encore plus agréable. Bien à vous, Léonie - réceptionniste

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Other web-users rate our hotel

  • 651 reviews 7.6/10 Location
  • 972 reviews 7.7/10 Room
  • 1,002 reviews 9.3/10 Service
  • 8 reviews 6.2/10 WiFi
  • 515 reviews 8.6/10 Breakfast
  • 219 reviews 5.9/10 Cleanliness
  • 18 reviews 1.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.