Mercure Granville Le Grand Large Hotel 4 stars

nice hotel, weel located, direct access to beach, close to city center, clean rooms

We stayed in a fine duplex with balcony that we loved. Location of the hotel is perfect with great views, overlooking the ocean. We enjoyed the private access to the beachfront. Breakfast had a nice selection of good foods that we savored. However organisation of breakfast could be better. The hotel was fully booked and the friendly staff did a good job trying to manage. This was a minor speck on our fine stay at the hotel.

Spent one week at Mercure Grand Large and we were blessed with fabulous weather. Hotel is very comfortable and everybody working there is friendly and helpful. Views are fabulous and there is a large outdoor seating to enjoy. You can order a seafood platter or have a salad or simple dish. I think menu is restricted due to Covid. Hotel being on a cliff with great views means you have to climb up a hill to go back. Can be a little bit difficult if you are older or have aches and pains. There is an elevator + 49 steps to reach the beach.

Nice room, friendly helpful staff. My only problem was climbing those stairs or the hill to get their as I have a mobility problem.

Beautiful sea view, nice room

Nice hotel, very friendly and helpful staff, great location.

Excellent service

All went well. Very clean room. Felt safe

A pretty good hotel near the beach. The restaurant view was breathtaking. Too bad it was closed because of the pandemic sanitary measures. They kept a microwave accessible for those who needed to heat up food. In general, the reception people were friendly and accommodating. However, two unfortunate events which made our stay less than happy. First, we had to reschedule our dates on the website (because of France's confinement rules in April). We had originally booked a beachfront view, but when I changed the dates, the website system did not notify me that there was to be a change in the room type. The whole reason we chose this hotel was because of the beachfront and they gave us a room facing the hotel driveway with a quick peek at the sea from the balcony. Second thing was the room service breakfast. First two days were alright. Breakfast form filled out and hung on the doorknob (although the second day, they were 20 minutes late to the requested delivery time of 9AM which I had happily accepted). Third day, I had an important zoom meeting and I needed to get my toddler ready and packed for check-out (noting also the hotel's history of late deliveries), so I put an earlier time (8AM) than the first two days. I called them to say the delivery seemed to be late. And they had the gall to answer me back that I put in 9AM and that they will show it to me when they came up. I said "SURE!", as I was absolutely certain about what I put and I would CHALLENGE THEM ANY DAY. They brought the breakfast a little before 9AM and still had the gall to show me the breakfast form (FROM THE DAY BEFORE!!!). I know this because the last form I filled out had water damage because I spilled water on it and it did not include an order anymore of tea and rice cakes (since we were now sick of having the same breakfast for three days). So they were clearly trying to cover it up because they misplaced clearly the last form. And what is worse, after I explained my position, she answered "well, it doesn't matter now." Well done for dismissing my feelings and playing down that you made the mistake! FOR THOSE STAYING HERE IN THE FUTURE, PUT A DATE ON YOUR FORM AND TAKE A PHOTO SO THAT THEY CAN'T MAKE YOU FEEL LIKE YOU'VE LOST YOUR MIND. I was seething with anger and had to cool down for two hours before having to become a speaker at a webinar and show my face before a hundred viewers. This episode cancelled all the nice memories of my stay there from the two days before. I will still go to Granville but will have to most likely stay in a hotel where they have not forgotten how to treat you as a paying customer. I have stayed in Accor hotels in many parts of Europe and in Asia and this one doesn't live up to the brand. It's a shame because some of the hotel staff were nice.

Stayed at this hotel a few times, love Granville and love the hotel. Good service, professional and friendly staff who go the extra mile to make your stay there a nice experience. Book your parking in advance and take note that the underground parking is tight on space so big car drivers take care. Recommend the sea view rooms.

This hotel is in a great location with all interesting things within walking distance. Comfortable rooms, well sized and appointed, great bed and linen. Staff excellent warm welcome great service. Bar has fantastic view of sea. Parking a little tricky small underground we used street. Excellent Covid protocol.

The staff were charming and the accommodation excellent. We would not hesitate to return, it really was excellent value. We will happily return especially after the nearby Dior museum opens again in April.

we were traveling through France using Mercure hotels and found this hotel that was VERY central to the water with amazing views(we were water front) the service agents were very attentive and were able to help us coordinate and make reservations for dinners. The only down fall for me was the parking. Even though they have parking its a very European standard parking of very small space, which made me nervous parking a rental. But either way i survived without a scratch. Most defintly will suggest this hotel for a stop over, Mont St. Micheal and some of the other attractions are only one hour away and Christian Dior museum is 5 min walk.

We booked a privilege room with balcony overlooking the sea. On arrival, it was great, with the sun shimmering on the sea. The room, with excellent walk-in shower was a little smaller than other privilege room, but the balcony and view made up for it. There were 2 big disappointments, though, neither of which would have been a problem if we were both able to walk easily, which one of us was not. First, the "lift to the promenade" took us to the top of a steep flight of about 20 steps to get from the lift to the promenade. This meant we were not able to walk into town for an evening meal, which we wanted to do. Secondly the evening meal was something of a snack if you did not want seafood, which neither of us did. We could have driven out in the evening, but the underground car park was quite tortuous, and it was a shame we could not just use the lift and walk to the casino area, with a lot of restaurants available. On the plus side, the staff were very helpful and with good English, and were especially supportive when we needed local medical support, which was arranged by the hotel with an English-speaking doctor.

A good, modern, clean, well run hotel with helpful staff. Room was pleasant with a super little balcony giving a sea view but sheltered as well. The bed was enormous and comfortable, the bathroom was clean and well presented, and the shower was powerful. Bath towels were a bit skimpy but ok. The breakfast room had a great sea view, was well organised and attended and had a good selection on offer. The hotel is well situated and is a steep (but fairly short) walk to shops etc. There is underground parking on 2 levels with an interestingly steep and curved vehicle access and fairly tight spaces but we found it worked for our Tiguan with little difficulty. Pedestrian access to the car park is by lift which also goes down another 2 floors closer to the promenade on the sea front. Then there are steps down to promenade level some way below. We liked it and will go there again.