Mercure Rouen Val de Reuil Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 728 reviews

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Mercure Rouen Val de Reuil Hotel - Image 1
Mercure Rouen Val de Reuil Hotel - Image 2
Mercure Rouen Val de Reuil Hotel - Image 3
Mercure Rouen Val de Reuil Hotel - Image 4
7 Voie des Clouets, 27100 VAL DE REUIL, France

Description

Hotel extras

  • Our restaurant is open Mon to Fri. Closed on Fri evenings and weekends.

  • Wine bar

  • Direct link to the A13 autoroute

  • 3 miles from the Vaudreuil golf course and 26 from Giverny

  • Free, private car park with TESLA electric vehicle charging stations

Our accommodation(s)

Hotel location

Mercure Rouen Val de Reuil Hotel

7 Voie des Clouets
27100 VAL DE REUIL
France

GPS:49.249235, 1.182489

Telephone
Fax +33 2 32 59 56 54

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EPOK WINE BAR

Try our "Fait Maison" menu and check out the wine list, all available by the glass.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  728 reviews

TripAdvisor Rating  4.0/5  499 reviews

Lovely hotel

Customer review rating 5.0/5

L T. Couples - Confirmed reviews ALL

Lovely hotel..really pleased..one bad thing is the bed was like sleeping on a board, and the under pillows were very hard too.

Dear Guest, We thank you for taking the time to share your opinion following your stay. We have taken your comments into account regarding the bedding. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elise, Reception

Stop and go location

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Standards of the Mercure have dropped

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elise, Reception

Lock on door not working

Customer review rating 3.5/5

Thierry Business - Confirmed reviews ALL

Had to have the card for the room locker changed few times, frustrating to go up and down several times. Carpet in 2nd floor hallway and stairs is a bit on the used side and should be replaced

Dear Guest, Thank you for taking the time to share your feedback. We have taken note of your feedback and are sorry for the problems with the lock of your door. We hope to welcome you back to our hotel very soon! Sincerely, Elise, Reception

Very friendly!

Customer review rating 5.0/5

Christine B. Couples - Confirmed reviews ALL

Greeted by the lovely Enora who was so charming and helpful. Room was comfortable and warm. Good selection of wines and beers in the bar and really good steakhouse just next door.

Dear Mrs B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise, Reception

Room was fine

Customer review rating 3.0/5

Gj E. Families - Confirmed reviews ALL

We wanted to have dinner in the restaurant, but was closed in the weekend. We come always to a mercure so its the same. If one offers dinner and the other not its not the same. We expected a bit more.

Dear Guest, Thank you for taking the time to share your feedback. Indeed, as mentioned on our website, our restaurant is closed on weekends. We are sorry that this is tainted the quality of your stay. Sincerely, Elise, Reception

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Other web-users rate our hotel

  • 109 reviews 8.8/10 Location
  • 350 reviews 7/10 Room
  • 330 reviews 9/10 Service
  • 165 reviews 7.9/10 Breakfast
  • 107 reviews 6.9/10 Cleanliness
  • 83 reviews 4.5/10 Amenities
  • 73 reviews 4.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.