Information message

Mercure Rouen Val de Reuil Hotel 4 stars

Customer review rating 4.3/5 1,673 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Mercure Rouen Val de Reuil Hotel
See on a map
+ 22 Services

Hotel extras

  • Direct access to the A13 highway

  • Just 3.1 miles (5 km) from Vaudreuil golf course and 26 miles (42 km) from Giverny

  • Free private car park

  • Breakfast in-room only

  • Meal trays (Plats Meunier in the form of glass jars) offered for dinner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Rouen Val de Reuil Hotel

7 Voie des Clouets
27100 val de reuil
france

Tel: +33232590909

Fax: (+33)2/32595654

Check-in from 12h00

Check out up to 12h00

  • 7 VOIE LES CLOUETS :  A VOIE DES CLOUETS

  • VOIE FUTURE :  A VOIE FUTURE

  • By plane

    PARIS ORLY At 130km / 81.25 miles

  • By plane

    PARIS ROISSY CDG At 135km / 84.38 miles

  • By plane

    ROUEN BOOS At 20km / 12.43 miles

  • By boat

    DIEPPE NEW HEAVEN At 80km / 49.71 miles

  • By helicopter

    ROUEN BOOS At 20km / 12.43 miles

  • By car

    A13 EXIT 19 At 1km / 0.62 miles

  • By train

    ROUEN RIVE DROITE At 30km / 18.75 miles

  • By train

    VAL DE REUIL At 5km / 3.11 miles

GPS :49.249235, 1.182489

Hotel services

BAR Non contractual photo

Come and relax in our peaceful and cozy bar.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 70 rooms
    • 3 rooms for people with reduced mobility
    • 9 family rooms
    • 5 connecting rooms
    • 70 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
    • Spanish
    • English
    • French
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • CARPARK MERCURE VAL DE REUIL
    • On site
    • 60 parking spaces
    • Private
    • Parking opened 24/7
Family
  • Services for children
    • Childrens TV Channels
    • Board games available

Our accommodation(s)

The Mercure Rouen Val de Rueil offers modern, Standard Rooms. Choose a room with a large bed, separate beds or even a large bed plus sofa.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 112

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
Mercure Rouen Val de Reuil Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,673 reviews

TripAdvisor Rating 4.0/5

472 reviews

Clean

Customer review rating 4.0/5

Marco Business - 13/09/2021 Confirmed reviews ALL

1 night + 1 breakfast, no issues.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Nonozore Couples - 10/09/2021 Confirmed reviews ALL

nickel

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rouen Val-de-Reuil. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Elise, Réception

An excellent choice for a short stay

Customer review rating 5.0/5

I. T. P. Couples - 05/09/2021 Confirmed reviews ALL

Just what we needed on our travels. A very clean friendly modern hotel, close to a choice of great restaurants and a superb breakfast the next morning. Easy to find and lots of free parking too!

Dear I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overnight stop

Customer review rating 5.0/5

Les H. Couples - 05/09/2021 Confirmed reviews ALL

The room was first class and very reasonable. Morgane in reception was outstanding with her help on COVID regulations and QR details. The only downside was after filling up with diesel at Leclerc Incarville I checked my bank statement and they have taken £128.10 instead of the fifty odd euros that was on the pump. How this could have happened is beyond me??

Dear LES H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately we can't help you with the debit, don't hesitate to contact your bank Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I was close to the autoroute for our onward journey.

Customer review rating 4.0/5

Anonymous Couples - 21/07/2021 Confirmed reviews ALL

Everything was as we expected.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

good stay

Customer review rating 4.5/5

Marc Business - 05/05/2021 Confirmed reviews ALL

NA

Monsieur S., Nous vous remercions pour vos commentaires suite à votre séjour dans notre hôtel. Nous sommes ravis d'apprendre que votre séjour s'est bien déroulé. C’est avec grand plaisir que nous recevons vos compliments, nous ne manquerons pas de les partager avec toute notre équipe. Dans l’attente de votre prochaine réservation, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Alicia, Cheffe de Réception

prima

Customer review rating 3.5/5

Anonymous Business - 31/01/2021 Confirmed reviews ALL

room next to me was very noisy

Dear Guest, Thank you for taking the time to share your feedback. We are sorry for the inconvenience caused. We hope to welcome you back to our hotel very soon! Sincerely,

Good hotel

Customer review rating 5.0/5

Mary E. Couples - 10/09/2020 Confirmed reviews ALL

. my first time at this hotel. I was impressed with the amount of hand gel and that breakfast was served in your room to avoid contact with other guests. Cleanliness was very good.

Customer review rating 4.0/5

V P. J. Couples - 08/09/2020 Confirmed reviews ALL

We have stayed in the hotel for a number of years and it is of a high standard. However, this time we were kept awake for most of the night with what sounded like building work being carried out. Doors were slamming and it sounded like furniture was being moved around. This carried on until 5pm. Hotel was fine and room comfortable. Breakfast was served in room, but was adequate

good stay close to Aptar

Customer review rating 4.5/5

Anonymous Business - 11/03/2020 Confirmed reviews ALL

Always good to stay at the Mercure

could have been better

Customer review rating 3.5/5

Charles Couples - 25/02/2020 Confirmed reviews ALL

We have stayed here many times. This visit, again with our dog, found us booked on an upper floor when we usually have a ground floor. It seemed difficult to change rooms despite the hotel being fairly empty. The room then allocated 112 had a random clicking noise from the AC unit, the bedside light was broken, there wasn't a shower and the interior layout meant that the bed was located far too close to the desk unit. We were too tired to move again.

Turn down the heat!

Customer review rating 4.0/5

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

We like the location. The breakfast is excellent. It's a shame the restaurant is never open on a Friday. The rooms are fine but far too hot. The air conditioning is controlled by the staff - last time they turned the heat down, this time they couldn't/wouldn't. We slept with the window open and it was still too hot.

Comfortable hotel in a convenient location

Customer review rating 4.0/5

Martin R. Couples - 04/01/2020 Confirmed reviews ALL

Very helpful staff. We ordered breakfast which was excellent and good value.

Fine

Customer review rating 3.5/5

Anonymous Couples - 01/01/2020 Confirmed reviews ALL

Quality of towels and bedding did not meet our expectations of Mercure hotels group.

Good room, good breakfast

Customer review rating 4.0/5

Syd M. Couples - 09/12/2019 Confirmed reviews ALL

The staff were friendly and welcoming. The room was a good size and very clean. The bathroom had a bath (as requested) but the bath was too small for me. The restaurant was not open for dinner although I was aware of that when I booked but there was a good restaurant within 100metres. Breakfast was very good with an excellent choice.

A nice hotel but needs maintenance

TripAdvisor rating 2.0/5

captainbe Couples - 31/10/2019 TripAdvisor review

The staff are good, but the hotel should really be better maintained. There are parts of the hotel which need serious attention. It is not acceptable for doors whatever their funtion to be hanging off their hinges.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

En route to the Dordogne

TripAdvisor rating 5.0/5

Elizabeth H Couples - 11/09/2019 TripAdvisor review

We were travelling from Calais to the Dordogne and broke our journey at Val de Reuil as we did last year and will again on our return journey. Obviously if we didn't like this hotel we wouldn't stay again. Clean, comfortable and dog friendly. Excellent breakfast and good restaurants close bye for evening meals

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

TripAdvisor rating 5.0/5

colinphills Couples - 15/07/2019 TripAdvisor review

This Hotel was a joy to stay in, because the staff were very friendly and helpful. The building itself was well maintained and clean. Also it had plenty of car parking and being very close to the A16 you could have a quick get away for your onward journey. Would stay at the Mercure Rouen Val De Reuil again without a second thought.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Refreshing night

TripAdvisor rating 5.0/5

Odyssey17121420581 Family - 03/07/2019 TripAdvisor review

We stayed at this hotel for 1 night as it was conveniently located halfway to our final destination. The room was very clean and really well isolated, we didn't hear a thing! The breakfast was okay with a nice variety of breads, cereals, eggs and sweets. Also some fruits and sausages and 2 kinds of fresh juices.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent ground floor Privilege Room

TripAdvisor rating 4.0/5

Andy R Couples - 11/06/2019 TripAdvisor review

We stayed here overnight as a stopover due to the location. We upgraded to a Privilege Room and the room was excellent. On the ground floor, with a patio, free soft drinks in a fridge and a superbly comfortable bed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in val de reuil