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Mercure Rouen Val de Reuil Hotel 4 stars

Customer review rating 4.3/5 1,472 reviews
Mercure Rouen Val de Reuil Hotel
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Hotel extras

  • Direct access to the A13 highway

  • Just 3.1 miles (5 km) from Vaudreuil golf course and 26 miles (42 km) from Giverny

  • Free private car park

  • BeIN SPORTS channels

  • Terrace and fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request (Nearby)
  • Golf courses (Nearby)
  • Pedal boat (Nearby)
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Rouen Val de Reuil Hotel

7 Voie des Clouets
27100
val de reuil
france

Tel: +33232590909

Fax: (+33)2/32595654

Contact email

Check-in from 12h00

Check out up to 12h00

  • 7 VOIE LES CLOUETS :   A VOIE DES CLOUETS

  • VOIE FUTURE :   A VOIE FUTURE

  • By plane

    PARIS ORLY At 130km / 81.25 miles

  • By plane

    PARIS ROISSY CDG At 135km / 84.38 miles

  • By plane

    ROUEN BOOS At 20km / 12.43 miles

  • By boat

    DIEPPE NEW HEAVEN At 80km / 49.71 miles

  • By helicopter

    ROUEN BOOS At 20km / 12.43 miles

  • By car

    A13 EXIT 19 At 1km / 0.62 miles

  • By train

    ROUEN RIVE DROITE At 30km / 18.75 miles

  • By train

    VAL DE REUIL At 5km / 3.11 miles

GPS :49.249235, 1.182489

Our accommodations

The Mercure Rouen Val de Rueil offers modern, Standard Rooms. Choose a room with a large bed, separate beds or even a large bed plus sofa.

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with a double bed and a sofa

  • Max. number of persons: 3
  • Area: From 24m²
  • Views: Park view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Family Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LES CLOUETS

Type of cuisine: Regional

Our Les Clouets restaurant offers traditional cuisine and welcomes you for lunch and dinner during the week.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CLOUET

Photo non contractuelle / Strictly non binding

Come and relax in our peaceful and cozy bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 112 m²

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
Mercure Rouen Val de Reuil Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,472 reviews

tripadvisor

TripAdvisor Rating 4.0/5

464 reviews

Turn down the heat!

Customer review rating 4.3/5

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

We like the location. The breakfast is excellent. It's a shame the restaurant is never open on a Friday. The rooms are fine but far too hot. The air conditioning is controlled by the staff - last time they turned the heat down, this time they couldn't/wouldn't. We slept with the window open and it was still too hot.

Comfortable hotel in a convenient location

Customer review rating 4.3/5

Martin R. Couples - 04/01/2020 Confirmed reviews ALL

Very helpful staff. We ordered breakfast which was excellent and good value.

Fine

Customer review rating 4.3/5

Anonymous Couples - 01/01/2020 Confirmed reviews ALL

Quality of towels and bedding did not meet our expectations of Mercure hotels group.

Good room, good breakfast

Customer review rating 4.3/5

Syd M. Couples - 09/12/2019 Confirmed reviews ALL

The staff were friendly and welcoming. The room was a good size and very clean. The bathroom had a bath (as requested) but the bath was too small for me. The restaurant was not open for dinner although I was aware of that when I booked but there was a good restaurant within 100metres. Breakfast was very good with an excellent choice.

Accommodation good

Customer review rating 4.3/5

Anonymous Couples - 13/11/2019 Confirmed reviews ALL

Overall good, but unfortunately the restaurant was closed the evening of our arrival and we had to eat elsewhere.

Good stay

Customer review rating 4.3/5

Charles Couples - 12/11/2019 Confirmed reviews ALL

WE stay here frequently and are always very pleased

A nice hotel but needs maintenance

TripAdvisor rating 4.0/5

captainbe Couples - 31/10/2019 TripAdvisor review

The staff are good, but the hotel should really be better maintained. There are parts of the hotel which need serious attention. It is not acceptable for doors whatever their funtion to be hanging off their hinges.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Customer review rating 4.3/5

Anonymous Solo - 27/10/2019 Confirmed reviews ALL

normal

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Very comfortable stay. Friendly, welcoming staff

Customer review rating 4.3/5

Anonymous Couples - 14/10/2019 Confirmed reviews ALL

Very comfortable room. You responded to our requests. Excellent breakfast.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good hotel with excellent and friendly staff

Customer review rating 4.3/5

Colin F. Couples - 10/10/2019 Confirmed reviews ALL

We were breaking our journey back to the UK with our 2 dogs and the hotel was an excelent place for a stopover

Dear COLIN F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay

Customer review rating 4.3/5

Rebekka Business - 25/09/2019 Confirmed reviews ALL

It is a nice enough hotel for business purposes. Staff are very polite and bed is comfortable.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

MRS

Customer review rating 4.3/5

Ellen Business - 24/09/2019 Confirmed reviews ALL

Room was lovely and had a terrace which was great - made me feel special

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Location For Business In the area

Customer review rating 4.3/5

D. G. Business - 17/09/2019 Confirmed reviews ALL

Perfect location, rooms are spacious and clean. Friendly staff.

Dear G. D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very good

Customer review rating 4.3/5

Roberto Couples - 16/09/2019 Confirmed reviews ALL

very nice

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

After departure service

Customer review rating 4.3/5

Peter A. Business - 11/09/2019 Confirmed reviews ALL

I forgot a phone charger in my room and it was 'not found'. Obviously someone had taken for themselves after I left.

Dear PETER A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rouen Val-de-Reuil. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding your phone charger, be sure that it is not someone to our staff. The housekeeping team work in the hotel since 25 years for the yougest hoosekeeper and there is never had any problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

En route to the Dordogne

TripAdvisor rating 4.0/5

Elizabeth H Couples - 11/09/2019 TripAdvisor review

We were travelling from Calais to the Dordogne and broke our journey at Val de Reuil as we did last year and will again on our return journey. Obviously if we didn't like this hotel we wouldn't stay again. Clean, comfortable and dog friendly. Excellent breakfast and good restaurants close bye for evening meals

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A great place to stay on the way back to England

Customer review rating 4.3/5

Bugling Friends - 10/09/2019 Confirmed reviews ALL

We had a very nice welcome and given the keys to three well laid out rooms which were very clean There was a very good breakfast in the morning but unfortunately, being Saturday no evening meals in the hotel, but we were directed to a restaurant next door complete with a voucher to give us 15% off the cost of the meal The young man on reception was very good and also looked after guests requirements from the bar

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good facilities, great friendly staff, good stop off point.

Customer review rating 4.3/5

Martin Families - 07/09/2019 Confirmed reviews ALL

Pleasant atmosphere, good clean room, very helpful friendly staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Comfortable room pleasant staff.

Customer review rating 4.3/5

Anonymous Couples - 07/09/2019 Confirmed reviews ALL

As above. Appreciated tea and coffee making facilities but selection of tea s was limited, no breakfast tea.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

good

Customer review rating 4.3/5

Anonymous Business - 06/09/2019 Confirmed reviews ALL

the door lock to the room was poor, you had to use power to get the door closed , so it was very noisy. also the door to the rooms hallway was very heavy to open with suitcases

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
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