Mercure Rouen Val de Reuil Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 760 reviews

Best price
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Mercure Rouen Val de Reuil Hotel - Image 1
Mercure Rouen Val de Reuil Hotel - Image 2
Mercure Rouen Val de Reuil Hotel - Image 3
Mercure Rouen Val de Reuil Hotel - Image 4
7 Voie des Clouets, 27100 VAL DE REUIL, France

Description

Hotel extras

  • Free, private car park with TESLA electric vehicle charging stations

  • Wine bar

  • Direct link to the A13 autoroute

  • 3 miles from the Vaudreuil golf course and 26 from Giverny

  • Snacks available 24 hours a day

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege Room with a double bed and a sofa

Photo out of - Privilege Room with a double bed and a sofa

Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • Views:

    Park view

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
  • Views: Park view
  • Most of the accommodation: Terrace
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Rouen Val de Reuil Hotel

7 Voie des Clouets
27100 VAL DE REUIL
France

GPS:49.249235, 1.182489

Telephone
Fax +33 2 32 59 56 54
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 70 rooms
  • 3 rooms for people with reduced mobility
  • 9 family rooms
  • 5 connecting rooms
  • 70 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available
  • Children''s TV Channels

Well-being

FITNESS CENTER

  • On site

Sports and leisure

Athletics stadium

  • Nearby

Skating rink

  • Nearby

Gym

  • On site

Horseback riding

  • Nearby

Pedal boat

  • Nearby

Bowling

  • Nearby

Golf

  • Nearby
  • Golf course 18 holes
  • Golf course 9 holes
  • On site
  • Enclosed outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 4 m / 13 ft

Services & equipment

  • Intercom

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

EPOK WINE BAR

Photo out of - EPOK WINE BAR

Come and relax in our peaceful and cozy bar.

Bar Type
BAR
Capacity
45
Telephone +33 2 32 59 09 09

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Card game
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Come and relax in our peaceful and cozy bar.

Start the day with a delicious buffet breakfast served from 6.30 am. Or if you prefer, you can have a continental breakfast delivered to your room.

Make use of our fitness center from 7:30am to 10pm every day. With a treadmill, exercise bike, dumbbells and fitness accessories, you will find everything you need for your workout.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  760 reviews

Customer review rating 4.5/5

Leslie W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Christine B. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Marc R. Business - Confirmed reviews ALL

Dear Madam, Thank you very much for your kind comment and for your loyalty to Mercure Val de Reuil. We are delighted to welcome you regularly during your business stays. We fully understand your suggestion regarding the individual portions of creamer in the room’s coffee set, and we appreciate you taking the time to share this with us. Unfortunately, as part of our commitment to reducing waste and eliminating single-use plastic products in our hotels, this type of product is no longer included in our purchasing list. We are sorry that this change is less convenient for you. In the meantime, we are pleased that you have been able to get some milk from our breakfast area, and we will of course keep your feedback in mind. Thank you again for your understanding and for choosing Mercure Val de Reuil for your business stays. Kind regards, Mr BELLEGUEULLE Julien Director

Customer review rating 4.5/5

Stuart D. Solo - Confirmed reviews ALL

Monsieur D., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Tasserie-Loray Manon Cheffe de réception

Customer review rating 4.0/5

Andrew F. Couples - Confirmed reviews ALL

Monsieur F., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Tasserie-Loray Manon Cheffe de réception

Customer review rating 5.0/5

Christine B. Couples - Confirmed reviews ALL

We have stayed here a few times and always enjoyed our visits. Easy stop off when travelling through the area. Ample safe parking with no height restrictions. Staff are warm and welcoming. Rooms clean and comfortable. Good breakfast.

Customer review rating 4.0/5

Marc R. Business - Confirmed reviews ALL

I always stay in Mercure when for Business in Val de Reuil. What I really miss and I wondered that for very Long time, is a few bags of creamer in the coffee set. Not everyone drink black coffee. I always Go to the breakfast area and get some milk.

Dear Madam, Thank you very much for your kind comment and for your loyalty to Mercure Val de Reuil. We are delighted to welcome you regularly during your business stays. We fully understand your suggestion regarding the individual portions of creamer in the room’s coffee set, and we appreciate you taking the time to share this with us. Unfortunately, as part of our commitment to reducing waste and eliminating single-use plastic products in our hotels, this type of product is no longer included in our purchasing list. We are sorry that this change is less convenient for you. In the meantime, we are pleased that you have been able to get some milk from our breakfast area, and we will of course keep your feedback in mind. Thank you again for your understanding and for choosing Mercure Val de Reuil for your business stays. Kind regards, Mr BELLEGUEULLE Julien Director

Customer review rating 4.5/5

Stuart D. Solo - Confirmed reviews ALL

Room clean & comfortable, staff efficient and welcoming, facilities good, breakfast excellent

Monsieur D., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Tasserie-Loray Manon Cheffe de réception

Customer review rating 4.0/5

Andrew F. Couples - Confirmed reviews ALL

Frequent user of this hotel - it's good for our needs, and the rooms with direct external access are great for our two little dogs.

Monsieur F., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Tasserie-Loray Manon Cheffe de réception

Customer review rating 4.0/5

Helen M. Couples - Confirmed reviews ALL

Good location. Comfortable & clean room. Friendly & efficient reception & bar staff.

Madame M., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Tasserie-Loray Manon Cheffe de réception

Customer review rating 4.5/5

Paul A. Couples - Confirmed reviews ALL

Exterior looking a bit tired but rooms are very comfortable and spacious

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

Anna D. Families - Confirmed reviews ALL

Tasty breakfast, friendly ppl, comfortable mattresses

Madame D., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Tasserie-Loray Manon Cheffe de réception

Customer review rating 4.0/5

John B. Families - Confirmed reviews ALL

Everything fine. Only issue we had was the breakfast was poor value for money

Monsieur B., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Tasserie-Loray Manon Cheffe de réception

Customer review rating 5.0/5

Jeanette J. Couples - Confirmed reviews ALL

This hotel is perfectly situated and close to restaurant Ample parking and dogs welcomed

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Reinhild C. Families - Confirmed reviews ALL

Very comfortable stay.

Monsieur C., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Tasserie-Loray Manon Cheffe de réception

Customer review rating 5.0/5

John K. Couples - Confirmed reviews ALL

The rooms were clean the beds comfortable. The staff were all very friendly. Good breakfast.

Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rouen Val de Reuil. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Tasserie-Loray Manon Cheffe de réception

Customer review rating 5.0/5

William M. Families - Confirmed reviews ALL

very pleasant, friendly staff, clean room, no issues

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rouen Val de Reuil. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Tasserie-Loray Manon Cheffe de réception

Customer review rating 5.0/5

Christine B. Couples - Confirmed reviews ALL

Always enjoy our stays in this lovely friendly hotel. Great location. Safe parking with no height restrictions. Short stroll to a great steakhouse. Good night’s sleep in comfortable bed. Thank you

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tasserie-Loray Manon Cheffe de réception

Customer review rating 4.0/5

Kunigal S. R. Business - Confirmed reviews ALL

Very friendly people and meet my special requirements

Monsieur R., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Tasserie-Loray Manon Cheffe de réception

Customer review rating 4.5/5

Les P. Business - Confirmed reviews ALL

No problems everything is clean and tidy and the staff are brilliant 👏 .

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tasserie-Loray Manon Cheffe de réception

Customer review rating 4.0/5

Phillip H. Families - Confirmed reviews ALL

This hotel appears to either be newly renovated or in the middle of a renovation. It is a nice comfortable stay. The front desk staff was very friendly and helpful.

Dear Guest, Thank you for your kind review. We're delighted to hear that you had a comfortable stay and that our front desk team made you feel welcome with their friendly and helpful service. We appreciate your comments regarding the renovation. We are continuously working to improve our facilities and guest experience, and we're glad you enjoyed your stay. We hope to have the pleasure of welcoming you back again soon! Sincerely, Tasserie-Loray Manon Cheffe de réception

Customer review rating 4.0/5

Carol E. Families - Confirmed reviews ALL

Although not that easy to find the staff at the hotel were very welcoming . The room was very good with much needed air conditioning . No restaurant facilities on site on Saturday but restaurant next door very good . Room booked for 3 adults but only 2 paper cups so had to ask for a lot more. So much easier to have china ones

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff welcoming and that you enjoyed your room, especially the comfort provided by the air conditioning. We also appreciate your comments regarding the location and the nearby restaurant, and we are glad you had a pleasant dining experience there. We apologize for the inconvenience regarding the number of cups provided in the room. We will share your comment with our housekeeping team to ensure that the amenities are better prepared according to the number of guests staying. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay. Sincerely, Tasserie-Loray Manon Cheffe de réception

Customer review rating 4.0/5

Robert H. Solo - Confirmed reviews ALL

Easy to find, good parking, helpful check-in staff. Slightly disappointed to find no restaurant (I should have checked the details!) but the Hippopotamus next door was fine. Huge TV in the room, but some instructions would have been useful. Very large and comfortable bed, and plenty of space and facilities in the room. Good selection and quality for breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tasserie-Loray Manon Cheffe de réception

Customer review rating 2.0/5

Marc R. Business - Confirmed reviews ALL

The days before I stayed room 215. airco was Perfect. Then I had to prolong my stay 1 night and was allocated room 102. the airco didn’t work. After 4 Hours it was still over 30 degrees. I checked out. I asked reception to refund me the breakfast I prepaid for and to make a Note to Accor and get me (Partial) refund.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your extended stay did not meet your expectations, particularly regarding the air conditioning in room 102. We understand how uncomfortable it must have been to remain in a room with such a high temperature, especially after having a comfortable experience in your previous room. Sincerely, Tasserie-Loray Manon Cheffe de réception

Other web-users rate our hotel

  • 136 reviews 9.2/10 Location
  • 380 reviews 7.9/10 Room
  • 377 reviews 9.4/10 Service
  • 5 reviews 9.1/10 WiFi
  • 180 reviews 8.1/10 Breakfast
  • 143 reviews 6.6/10 Cleanliness
  • 108 reviews 4.2/10 Food
  • 76 reviews 5.6/10 Amenities

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