Mercure Rouen Val de Reuil Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 771 reviews

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Mercure Rouen Val de Reuil Hotel - Image 1
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Mercure Rouen Val de Reuil Hotel - Image 3
Mercure Rouen Val de Reuil Hotel - Image 4
7 Voie des Clouets, 27100 VAL DE REUIL, France

Description

Hotel extras

  • Restaurant closed for private events & vacation: Jul 12 to Aug 25, 2024.

  • Wine bar

  • Direct link to the A13 autoroute

  • 3 miles from the Vaudreuil golf course and 26 from Giverny

  • Free private parking lot

Our accommodation(s)

Hotel location

Mercure Rouen Val de Reuil Hotel

7 Voie des Clouets
27100 VAL DE REUIL
France

GPS:49.249235, 1.182489

Telephone
Fax +33 2 32 59 56 54

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EPOK ! Wine Bar

Currently unavailable

Come and taste our homemade dishes and discover our wine list, all available by the glass. OUR RESTAURANT WILL BE BOOKED FOR A PRIVATE EVENT AND CLOSED FOR VACATION FROM JULY 12 TO AUGUST 25 INCLUSIVE.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  771 reviews

TripAdvisor Rating  4.0/5  500 reviews

Well located, but a little tired

Customer review rating 3.5/5

Andrew Families - Confirmed reviews ALL

Good location for motorway and also the training centre nearby. Staff very pleasant also. However the locks didn’t work properly, the rooms a bit tired. Well located for nearby restaurants

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manon Cheffe de réception

Not bad at all, but a little long in the tooth

Customer review rating 3.5/5

Hans D. V. Couples - Confirmed reviews ALL

Our room had an issue with the safe and the sliding door/window in our room was broken for the duration of our stay. We were able to close the shutters to make the room safe, but housekeeping left it open one of the days - luckily without any unauthorized entry. As mentioned above, this hotel is certainly dated; the electronics were from last century (almost).

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Manon Cheffe d. réception

Excellent Stay

Customer review rating 5.0/5

Howard Families - Confirmed reviews ALL

The hotel was well situated for reaching all parts of Normandy. The room was large, accessible and on the ground floor with a small patio. Although the hotel had a restaurant there were plenty of excellent eating establishments nearby.

Dear Mr HOWARD , We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manon Cheffe de réception

Good for overnight stay

Customer review rating 4.0/5

Andrew W. Couples - Confirmed reviews ALL

Booked for an overnight stay while travelling. Hotel is well located just off the A13. However external appearance of hotel is not good condition but reception and bar area has been well refurbished. Rooms are ok but a little spartan in decor. Staff very good and helpful particularly reception.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manon Cheffe de réception

Well located

Customer review rating 5.0/5

Christine B. Couples - Confirmed reviews ALL

Brief overnight stopover and drawn to the secure parking aspect. Yes it is a bit old and tired (so were we!) but the welcome was warm and friendly. Clean and comfortable with great parking. Arrived late, didn't have time for breakfast but the bar was good. Charming receptionist told us the whole place is having a refit later in the year which is due but we'd still stay again even without that.

Dear Madame B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manon Cheffe de réception

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Other web-users rate our hotel

  • 115 reviews 8.8/10 Location
  • 353 reviews 7.1/10 Room
  • 354 reviews 9.1/10 Service
  • 8 reviews 5.6/10 WiFi
  • 175 reviews 7.6/10 Breakfast
  • 113 reviews 7.2/10 Cleanliness
  • 72 reviews 3.9/10 Amenities
  • 69 reviews 4.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.