Hotel Mercure Dijon Centre Clemenceau 4 stars

Customer review rating (ALL Rating) 4.5/5 6,653 reviews

ALLSAFE approved hotel

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Hotel Mercure Dijon Centre Clémenceau
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+ 21 Services

Hotel extras

  • Located 2 tram stops from the city center

  • Shady lounge terrace and Zen garden

  • Heated outdoor pool open from 19/05 to 26/09

  • WIFI available for all your stays

  • Free parking with 70 spaces for vehicles up to5 ft. 11 (1.8 m)

Hotel location

Hotel Mercure Dijon Centre Clemenceau

22 boulevard de la Marne
21000 dijon
france

Fax: (+33)3/80736145

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORT DIJON At 10km / 6.21 miles

  • By plane

    GENEVA COINTRIN At 200km / 124.28 miles

  • By plane

    LYON At 125km / 77.68 miles

  • By plane

    PARIS ORLY At 300.03km / 186.43 miles

  • By helicopter

    AERODROME DE DAROIS At 13km / 8.08 miles

  • By car

    DIJON CENTRE At 13km / 8.08 miles

  • By car

    DIJON SORTIE 2 At 7km / 4.35 miles

  • By car

    DIJON SORTIE 4 At 15km / 9.38 miles

  • By train

    DIJON VILLE At 2km / 1.24 miles

GPS:47.328185, 5.051211

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE CHATEAU BOURGOGNE

Cooks & pastry chefs will adore this cozy, warm restaurant's unique creations combining regional & Mediterranean flavors, 100% homemade! Enjoy the terrace within a Zen garden overlooking the pool.

Our accommodation(s)

Choose from the different categories available: a Standard Room overlooking the auditorium or the garden, an elegantly decorated Superior Room, or a Privilege Room offering a wide range of services.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 95

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
Hotel Mercure Dijon Centre Clemenceau

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,653 reviews

TripAdvisor Rating 4.0/5

1,544 reviews

Excellent & Comfortable Hotel with Good Restaurant

Customer review rating 4.5/5

Sara Families - 31/12/2021 Confirmed reviews ALL

Excellent & Comfortable Hotel with Good Restaurant. Bedrooms clean and comfortable (but could have extra bed covers as the Duvet is too light and thin and not warm enough). Restaurant is excellent and the wine list very good indeed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maxime PAHIN-HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Well located

Customer review rating 5.0/5

Jan Couples - 03/12/2021 Confirmed reviews ALL

A short walk from a tram stop or 5 minutes to the bus and tram interchange at Republique make this hotel an ideal spot for getting around Dijon. Very pleasant and welcoming hotel staff

Dear Mrs Kelly, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. It will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime PAHIN-HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Nice stay

Customer review rating 4.0/5

Andrew D. Couples - 01/12/2021 Confirmed reviews ALL

We have stayed at this hotel several times and keep coming back. Overall good. Room too warm without the means to cool it without opening the window. Then it is too noisy. Looking forward to the installation of a Tesla charger.

Dear Andrew Darnell, We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime PAHIN-HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Our stay

Customer review rating 3.5/5

Anonymous Couples - 21/11/2021 Confirmed reviews ALL

Hotel is good, a little under the Mercure standard. The parking is free but always full and very narrow; not really made for a SUV.

Dear Guest, Thank you for taking the time to share your feedback. As our parking is free, it is always subject to availibilty. Moreover, our parking is currently under construction to improve its access. We hope to welcome you back to our hotel very soon. Sincerely, Maxime PAHIN-HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Nice

Customer review rating 4.0/5

Mary-anne Couples - 08/11/2021 Confirmed reviews ALL

Stayed for 1 night en route to Monaco. Nice hotel, well located to the motorway. Lovely, friendly staff.

Dear Mary-Anne G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime PAHIN-HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

nice room

Customer review rating 3.5/5

Christophe E. Couples - 08/11/2021 Confirmed reviews ALL

good experience

Dear christophe E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime PAHIN-HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Best hotel in Dijon 4* & 5* combined

Customer review rating 4.5/5

Claude H. M. Couples - 27/10/2021 Confirmed reviews ALL

As usual the Mercure hotel Clemenceau Dijon went beyond our expectations. Reservation got us exactly the room we asked for. Front desk staff is efficient & smiling. Mélanie is top notch : she fixed the alarm clock within minutes I called front desk. Breakfast is good (coffee machines need to be changed to grind coffee beans, it’s quicker & coffee is far better. Underground parking is extremely useful. Loved it & we will be back. Check in& out was quick.

Dear Claude H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Mélanie. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location with parking

Customer review rating 4.0/5

Lisa J. Couples - 22/10/2021 Confirmed reviews ALL

Very friendly hotel. lovely staff, great location on the edge of center, very easy level walk to restaurants etc Chose prestige room for bath and extras. Unfortunately the coffee machine didn't work, lady on reception was super quick to check it for us but couldn't fix it so said we could phone down whenever we wanted a hot drink and they would bring to us. This was ok but not ideal first thing when I was half asleep and just wanted to make tea. Staff were very quick to bring drinks but I would have thought they could have just swapped it for one from another room. When our room was cleaned the dirty tea pots and cups were left in our room. Breakfast was fine, usual selection, nothing special, cereal choice a bit lacking. Coffee machine awful, we thought it was just us being dim but nearly everyone who tried to use it had to ask for help, must drive the staff mad! All those capsules, not very green. Again, staff excellent. Nice bar, run well.

Dear lisa J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location with a tram stop on the doorstep

Customer review rating 4.5/5

David Couples - 13/10/2021 Confirmed reviews ALL

Very pleasant and courteous staff. The room was very clean and comfortable and the quality of the food in the restaurant was of a high standard.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maxime PAHIN-HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Not very Clean at all

Customer review rating 1.0/5

Giulia Families - 11/10/2021 Confirmed reviews ALL

Overall a disappointing stay. The room was not clean once we arrived and the hotel seemed empty. I mentioned this to reception and they got the bed sheets changed but no apology was given and they did not seem surprised at all. I would of preferred a different room rather than waiting 5 minutes for it to be ‘cleaned’ but this option was not offered. Maybe this happens a lot. Once we went back to the room the bed pillow was thrown on the floor in the corner of the room and full of black hairs. At this point I used my own pillow from the car journey. I just felt it was bad value for money. We also received a breakfast charge which we did not have luckily I noticed and this was removed on check out when I mentioned it. Overall disappointing and bad value for money from start to finish

Dear Mrs C., Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime PAHIN-HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

spot on, as always

Customer review rating 5.0/5

Kenneth Families - 29/09/2021 Confirmed reviews ALL

the front desk staff was excellent, just excellent. room is perfectly fine. A tip: if we ask for 2 baby beds, immediately provide 2 extra towels also. But no worries. One of the waiters at the restaurant had bad BO, he stank really badly. A shame, because the dinner was excellent, a really pleasant surprise. Overall, superb. We'll certainly be back.

Dear Guest, Thank you for the great review of our hotel! Concerning the extra towels, we will discuss it with the housekeeping, to avoid this kind of situation. We apologize for the incovenience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Wonderful stay at Hotel Mercure Dijon Centre Clemenceau

TripAdvisor rating 5.0/5

JaoEtClarahR 25/07/2020 TripAdvisor review

We stayed 2 nights at this hotel due to particular circumstances. The room size is big, separate bathroom separate toilets, mini-bar, coffee machine, safe, flat TV and free wifi. The room and the hotel are very clean, parking was free, it has a gastronomic restaurant and private swimming pool. Our room was overlooking the swimming pool. The personnel was very helpful and allowed us to late checking.

DearJaoEtClarahR, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dijon stopover

TripAdvisor rating 5.0/5

ronmE1817NS 08/03/2020 TripAdvisor review

Easy to find the hotel. Helpful staff at check-in and parking on site. Room excellent with quiet outlook. Evening meal and breakfast very good too- waiters in restaurant gave some good advice re the menu.

Comfortable and friendly hotel

TripAdvisor rating 5.0/5

Maps06060167193 02/02/2020 TripAdvisor review

The hotel is conveniently placed for the center of Dijon, with comfortable rooms, and a top class restaurant. We enjoyed a pleasant walk in the old town, a welcome drink in the bar, and great meal. We will return again soon.

Great Séjour

TripAdvisor rating 5.0/5

pbellero Family - 14/01/2020 TripAdvisor review

The hotel is very nice and modern. The whole staff is very friendly. They accept pets and have a private parking. Just perfect for travellers like me. Fast check-in and check-out. Good value. I definetly reccommend it.

Dear pbellero, Thank you very much for your recent stay and for taking the time to leave a public and positive comment about our hotel. We were delighted to read your comment and ratings and happy to see that you spent an enjoyable moment with us. I will share your comments with the team members which are always eager to receive positive feedback. Comments such as yours are the best tool for us not only to maintain but further improve our quality and service. It was and always will be our pleasure to host you every time you visit Dijon ! Best regards

Bad service at reception and restaurant

TripAdvisor rating 2.0/5

107philipp Couples - 26/09/2019 TripAdvisor review

Worst stay ever in an Accor hotel. After many years of member of which 5 years of gold/platinum we are never had a more bad welcome. By the check in kindly asked if an upgrade was possible. Answer was a short NO (if fully booked I fully understand of course, but the way was very crude). If I could have also a welcome drink for my wife (see had a congress for Zonta)? Answer no, otherwise they would loose there franchise from Accor!!! Accor was strictly controlling the welcome drinks... ???? and this for a Petit Chablis of 6,5€. I never had this in my live over 3 continents in Accor. If your are platinum, she liked to humilate the customer I had the impression. I went for a bottle of Saint-Veran myself. The last morning a asked for a short late check-out( 1/2-1 hour) because my wife was stil at the Zonta conference. AWNSER NO!!! why? all room must be ready by 6 pm, deslolé!! ( I was a "false désolé", see just liked to treat me bad!). I can not image that all the rooms must been clean at 12 sharp if so many are leaving at the end of the conference. Overall there was in the restaurant and the bar not enough staff for a fully booked hotel (!) near a conference center. The breakfast was to late refilled, only half of the coffee-machines did work and we need to clean a table owerself in order to have breakfast. Always go together as a couple to breafast in the morning! My wife went 15 min earlier because of her conference. The room nr was already marked and I could not get in (apparently I was considerd as a thief who wants 2 breakfast!) at the end I could get in.

Mercure Hotel Dijon

TripAdvisor rating 3.0/5

Monica G Family - 28/07/2019 TripAdvisor review

Check in/out staff nice enough, rooms modern and wide, well equipped with everything. A very negative note, however, goes to the hotel restaurant. I would've willingly paid the exaggerated price, if the food hadn't been so poorly cooked, and especially if we hadn't had to share our meal with dozens of flies. Pretentious, without delivering at all, it left a bitter aftertaste to the whole stay.

Dear Monica G, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Dijon Centre Clemenceau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthias PHILIPPS

Very good hotel, highly recommended

TripAdvisor rating 4.0/5

Fulvio C Couples - 04/12/2018 TripAdvisor review

Excellent hotel in DiJon downtown just in front of the Congress Palace. Quality of service, courtesy of staff are at the top. The hotel restaurant is definitely worth a visit. The only minus I found is that except for one waitress most of service personnel at hotel restaurant have a very poor command of English and only speak French which is not acceptable for a hotel at this rate.

Dear Fulvio C, We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clémenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias PHILIPPS Directeur d'exploitation Hôtel Mercure Dijon centre Clémenceau

Pleasant and comfortable hotel

TripAdvisor rating 4.0/5

James C Couples - 10/08/2018 TripAdvisor review

Room very pleasant. Restaurant modern and comfortable. Food OK - innovative perhaps but not exceptional and rather overpriced. Good wine list. Terrace very good for breakfast. Attentive restaurant staff. Hotel well positioned for exploring Dijon.

Dear James C, We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clémenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias PHILIPPS Directeur d'exploitation Hôtel Mercure Dijon centre Clémenceau

Excellent hotel

TripAdvisor rating 4.0/5

Voyage803123 Couples - 27/07/2018 TripAdvisor review

we thought this was an excellent hotel, well positioned near the heart of the city. The staff were friendly and courteous and their French was easy to understand. The room was bright and modern and very spacious with good sound proofing. Also, the breakfast was excellent.

Dear Anned'Anjou, Thank you very much for your recent stay at the Mercure Dijon centre Clemenceau and for taking the time to post your opinion. We really appreciate it and value your opinion very much. We were delighted to read your comment and ratings and happy to see that you spent an enjoyable moment. I will share your comments with the team members which are always eager to receive positive feedback. Comments such as yours are the best tool for us not only to maintain but further improve our quality and service. It was and always will be our pleasure to host you every time you visit Dijon. I hope you will give us the chance to welcome you in a not too distant future. Best regards,

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