Mercure Hotel & Residenz Frankfurt Messe 4.5 stars

Name: 4 star Mercure Hotel Residenz Frankfurt Messe - ALL
Address: Voltastr. 29, FRANKFURT AM MAIN, 60486, DE
Telephone: +496979260
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 743 reviews

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Voltastr. 29, 60486 FRANKFURT AM MAIN, Germany

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Mercure Hotel & Residenz Frankfurt Messe

Hotel for travellers looking for local and authentic experiences

Ideal for business and trade fair visitors: the 4 star Mercure Hotel & Residenz Frankfurt Messe is located close to the Frankfurt Trade Fair, Festhalle and Congress Center. All 336 rooms and 88 apartments are air-conditioned and have free WIFI. Guests can use the spa free of charge. Our hotel has six conference rooms for events up to 100 people. The airport is 12 km away, and it's 2 km to the main station and highway. Our hotel has a parking garage. Electric vehicle chargers are available at nearby REWE.

Feel right at home in our Relax Restaurant & Bar. We spoil you with regional delicacies and international culinary classics. And in the evening, our adjoining Garden Lounge offers a green oasis. Your platform for successful meetings. The event area is equipped with state-of-the-art technology and free WIFI. Good public transport connections and parking directly under the hotel. Electric charging available at REWE only 30 meters from the hotel.

Frankfurt's status as an economic center is partly thanks to its exhibition center, which has an 800-year history. Over the course of time, the Frankfurt exhibition centre has become more and more important. Today, it is one of the largest in the world.

Dear guests, my team and I look forward to welcoming you!

Mathis MATLÉ, Hotel Management

Dear guests, Starting October 1, 2024, the city of Frankfurt will charge a tourism tax for all overnight guests, regardless of whether the reason for travel is business or private (before this date, this only applied to private travel). The amount of 2 EUR per person per day must be paid on site. Please feel free to contact us if you have any questions. We look forward to seeing you.

Hotel extras

Our restaurant and our large garden lounge invite you to relax
Ideal location to Messe Frankfurt and best transport links
Relax – Food Drinks & You – Our Cosy Hospitality Concept
88 apartments with kitchenette for your extended stay in Frankfurt
450 indoor parking spaces (charges apply) for easy on-site parking

Our accommodation(s)

Room

Standard Room with Double Bed

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Balcony

See availabilities

Room

Standard Room 2 Single Beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Most of the accommodation: Balcony

See availabilities

Room

Superior Room with Double Bed, overlooking the courtyard

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: Garden View
Most of the accommodation: Balcony

See availabilities

Room

Superior Room with Twin Beds, overlooking the courtyard

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: Garden View
Most of the accommodation: Balcony

See availabilities

Room

Privilege Room with 1 Queen-Size Bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Suite

Privilege Suite with 1 Queen-Size Bed and sofa, balcony

3 pers. max
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View
Most of the accommodation: Balcony

See availabilities

Hotel location

Mercure Hotel & Residenz Frankfurt Messe

Voltastr. 29
60486 FRANKFURT AM MAIN
Germany

GPS:50.116781, 8.638955

+49 69 79260

+49 69 79261606

Railway station
Highway exit

FRANKFURT WEST

Railway station

Access: 1 km / 0.62 mi 2 min walk / 5 min drive

S3 / S4 / S5 / S6

Railway station

Access: 1 km / 0.63 mi 2 min walk / 1 min drive

HAUPTBAHNHOF

Railway station

Access: 1.9 km / 1.18 mi 25 min walk / 6 min drive

Taxi

7.67 € 7.67 EUR

A648 HIGHWAY EXIT TO A5 AND A3

Highway exit

Access: 2 km / 1.25 mi 10 min walk / 3 min drive

FESTHALLE

Opera/symphony/concert hall

Access: 1.4 km / 0.87 mi 15 min walk / 5 min drive

REBSTOCK BAD

Sports centre

Access: 2.2 km / 1.37 mi 20 min walk / 4 min drive

PALMENGARTEN

Botanical gardens

Access: 2.4 km / 1.49 mi 25 min walk / 7 min drive

ALTE OPER

Opera/symphony/concert hall

Access: 2.8 km / 1.74 mi 30 min walk / 7 min drive

HAUPTWACHE

Cinema district

Access: 3 km / 1.88 mi 35 min walk / 10 min drive

THEATRE + NEW OPERA

Entertainment/theatre district

Access: 3.4 km / 2.11 mi 35 min walk / 9 min drive

MUSEUMSUFER

Museums

Access: 3.6 km / 2.24 mi 35 min walk / 10 min drive

PAULSKIRCHE + DOM

Historic monument

Access: 4 km / 2.5 mi 40 min walk / 10 min drive

ROEMER CITY HALL

Historic monument

Access: 4.5 km / 2.8 mi 45 min walk / 11 min drive

KINO METROPOLIS

Cinema district

Access: 4.5 km / 2.8 mi 40 min walk / 13 min drive

ROEMER CITY HALL

Tourist attraction

Access: 4.5 km / 2.8 mi 45 min walk / 10 min drive

ZOO FRANKFURT

Zoo

Access: 4.8 km / 2.98 mi 1 hrs walk / 12 min drive

FELDBERG TAUNUS

Ski area

Access: 29 km / 18.02 mi 28 min drive

HESSENPARK

Amusement park

Access: 32 km / 19.89 mi 25 min drive

TAUNUS WUNDERLAND

Amusement park

Access: 48 km / 29.83 mi 40 min drive

Shopping centre/mall

Access: 200 m / 200 mi 1 min walk

Restaurant and cafe district

Access: 500 m / 500 mi 6 min walk

Taxi

0.30 € 0.3 EUR

Restaurant and cafe district

Access: 600 m / 600 mi 8 min walk / 1 min drive

Taxi

0.60 € 0.6 EUR

LEIPZIGER STRASSE

Shopping district

Access: 1 km / 0.63 mi 15 min walk / 4 min drive

Skyline Plaza

Restaurant and cafe district

Access: 1.7 km / 1.056 mi 18 min walk / 3 min drive

Taxi

1.00 € 1 EUR

Shopping centre/mall

Access: 1.7 km / 1.056 mi 18 min walk / 3 min drive

Taxi

1.00 € 1 EUR

ZEIL

Shopping centre/mall

Access: 3 km / 1.88 mi 35 min walk / 10 min drive

ZEIL

Shopping district

Access: 3 km / 1.88 mi 35 min walk / 10 min drive

GOETHESTRASSE

Shopping district

Access: 3 km / 1.86 mi 30 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

RELAX FOOD DRINKS AND YOU

Treat yourself to regional delicacies and international cuisine classics at our restaurant "twenty9," which has a cosmopolitan design. The connected garden lounge is a green oasis that is ideal for relaxing after work.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 132 m² / 1420.835 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 80

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 743 reviews

Shigeru A. Business - 7/10/2026 Confirmed reviews ALL

Dear Shigeru A., I sincerely apologize for the deficiencies hat unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Best regards, Mathis Matlé General Manager

Lutz-heiner O. Business - 7/10/2026 Confirmed reviews ALL

Dear Lutz-Heiner O., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Mathis Matlé General Manager

Jesse H. Business - 6/29/2026 Confirmed reviews ALL

Dear Jesse H., Thank you very much for your visit. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The top rating and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Mathis Matlé General Manager

Chun H. L. Business - 6/20/2026 Confirmed reviews ALL

1. The windows and doors have inadequate soundproofing. I was woken up multiple times during my stay due to noise from the street and the corridor. 2. I found several long black hairs in the bathroom and cookie crumbs on the carpet. 3. The cleaning staff opened my room door before 11 AM without knocking, despite the "Do Not Disturb" sign being placed on the door. 4. The receptionist appears to be new and lacks proper training, and the service is poor overall.

Dear Chun H. L., Thank you very much for your visit. We regret that your experience with the room, the housekeeping and our service did not meet your expectations; please allow us to express our sincerest apologies. I can assure you that two or more buildings are not uncommon in hotel complexes. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Mathis Matlé General Manager

Sandor K. Business - 6/18/2026 Confirmed reviews ALL

Dear Sandor K., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. We hope to welcome you as our guest soon again. Best regards, Mathis Matlé General Manager

Web-users rating

Other web-users rate our hotel

242 reviews 9/10 Location
471 reviews 6/10 Room
401 reviews 7.8/10 Service
15 reviews 7.4/10 WiFi
232 reviews 8.2/10 Breakfast
174 reviews 5.7/10 Cleanliness
129 reviews 8.2/10 Food
45 reviews 8.6/10 Bar

52 reviews 8.9/10 Location
154 reviews 5.1/10 Room
115 reviews 8.3/10 Service
68 reviews 8.2/10 Breakfast
53 reviews 4.7/10 Cleanliness
37 reviews 8.2/10 Food
34 reviews 4.2/10 Vibe
12 reviews 8.3/10 Bar

14 reviews 9.2/10 Location
21 reviews 5.9/10 Room
22 reviews 8.1/10 Service
14 reviews 8.4/10 Breakfast
8 reviews 6.3/10 Cleanliness
8 reviews 3.9/10 Vibe

8 reviews 9.1/10 Location
19 reviews 5.1/10 Room
17 reviews 7.6/10 Service
10 reviews 5.6/10 Comfort
6 reviews 8.2/10 Breakfast

8 reviews 9.1/10 Location
24 reviews 5.7/10 Room
22 reviews 8.2/10 Service
15 reviews 8.1/10 Breakfast
10 reviews 6.1/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Mercure Hotel & Residenz Frankfurt Messe, you can enjoy our twenty9 restaurant or the Relax - Food, Drinks & You bar. Our facilities include:

Free Wi-Fi and indoor parking for an additional fee
Breakfast buffet for an additional fee
Air conditioning and satellite TV
Wheelchair accessibility and elevators
Fitness center and free sauna
Laundry services and pets allowed for an additional fee
9 meeting rooms

What dining options are available?

What are the check-in and check-out times?

At Mercure Hotel & Residenz Frankfurt Messe, check-in is from 3:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Hotel & Residenz Frankfurt Messe regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.