Mercure Antibes Sophia Antipolis Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 4,248 reviews

ALLSAFE approved hotel

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Mercure Antibes Sophia Antipolis Hotel
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+ 18 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Hillside Brasserie House restaurant closed Friday evening to Sunday noon

  • In Sophia Antipolis Park, 20 mins from Antibes and Juan-les-Pins beaches

  • 5 seminar rooms

  • Enclosed free parking

Hotel location

Mercure Antibes Sophia Antipolis Hotel

Rue Albert Caquot
06560 valbonne
france

Fax: (+33)4/92960505

Check-in from 15h00

Check out up to 12h00

  • SOPHIA ANTIPOLIS - ANTIBES:  1 La Bouillide

  • SOPHIA ANTIPOLIS - CANNES:  630 La Bouillide

  • SOPHIA ANTIPOLIS - NICE:  230 La Bouillide

  • By plane

    AEROPORT DE NICE At 25km / 15.54 miles

  • By plane

    MARSEILLE MARIGNANE At 182km / 113.09 miles

  • By plane

    NICE CÔTE D'AZUR At 20.8km / 12.92 miles

  • By plane

    TOULON HYERES At 137km / 85.13 miles

  • By helicopter

    MANDELIEU At 25km / 15.63 miles

  • By car

    ANTIBES At 5km / 3.11 miles

  • By car

    MOUGINS At 10km / 6.25 miles

  • By car

    VILLENEUVE LOUBET At 10km / 6.25 miles

  • By train

    ANTIBES At 8.6km / 5.34 miles

  • By train

    BIOT At 8km / 5 miles

GPS:43.62087, 7.05584

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

HillSide - Brasserie Maison

Welcome to our cozy, refined HillSide restaurant, Brasserie Maison. Our chef Ljubo Stanojevic offers modern, regional cuisine based on fresh and seasonal produce, like our famous Brasserie Maison salad.

Our accommodation(s)

Whether you're single or with a family of up to 8, our hotel offers a wide range of spacious rooms of at least 24 m², with a proudly modern design and some in Provençal hues.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 85

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Antibes Sophia Antipolis Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,248 reviews

TripAdvisor Rating 4.0/5

638 reviews

Not impressed

Customer review rating 2.0/5

Morten Business - 13/01/2022 Confirmed reviews ALL

Reception area is very nice, rooms are old and worn. Breakfast is with freeze dried scrambled eggs, not OK in a 4 star hotel.

Dear MORTEN JUST B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Antibes Sophia Antipolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent

Customer review rating 5.0/5

Anonymous Solo - 05/01/2022 Confirmed reviews ALL

Three days of happiness and bliss!

Dear KENNETH R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axelle chef de reception

Excellent service

Customer review rating 4.5/5

Andreas Solo - 24/12/2021 Confirmed reviews ALL

Perfect location for my requirements. The room was clean and well maintained. Breakfast and dinner service was very well presented with a wide enough variety to cater for most taste. Will definitely stay again.

Dear ANDREAS L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will welcome you next time witha great pleasure, wewish you a Merry Christmas. Sincerely, Axelle Chef de réception

Good nights sleep

Customer review rating 3.5/5

Anonymous Business - 16/12/2021 Confirmed reviews ALL

Bedroom area is nice. Toilet and bathroom area could be improved.

Dear KRISTIAN S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Antibes Sophia Antipolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Axelle Chef de Réception

Nice people aroung

Customer review rating 4.5/5

Anonymous Business - 30/11/2021 Confirmed reviews ALL

I am frequent traveller (Amadeus). I alwats selecte Mercure for my stay. Some loyalty experience may be welcome (even not needed).

Dear LUIS ANGEL F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axelle Chef de Réception

Well located and convenience but not great

Customer review rating 3.5/5

Daniel Business - 30/11/2021 Confirmed reviews ALL

hotel is closed to the office, the best Hotel is clean and recently refurnished Hotel staff provided us a well service: check-in, restaurant, etc. However, the rooms can be improved, I do not like the carpet in the rooms, the heating system

Dear DANIEL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You have a silver member card, which is our fidelity program, and each time you stay in one of our hotel you add points on your card, and then you can use it to deduce from your invoice. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axelle Chef de Réception

close to the office and nice to stay

Customer review rating 5.0/5

Lorna Business - 23/11/2021 Confirmed reviews ALL

All fine. The room was clean and had a gym! The restaurant has a good service and nice menu.

Dear Lorna L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axelle Chef de Réception

Very convenient location - nice staff - clean rooms

Customer review rating 3.5/5

Daniela Business - 18/11/2021 Confirmed reviews ALL

Business travel (at last). We used to go to this hotel all of the time before the pandemic and it was so nice to return finally. very conveniently located near our offices. Clean spacious rooms. Very friendly staff. It might of been nice to of had an upgrade though as we are very loyal customers and silver status.

Dear DANIELA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Antibes Sophia Antipolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is sad that my colleague didn't tell you at check in time that you had been upgraded, from a standard room to terrace one We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Axelle Chef de Réception

Good to be back!!

Customer review rating 5.0/5

Ralf Business - 18/11/2021 Confirmed reviews ALL

After 1,5 years I finally was allowed for duty travel again. The return to the hotel was great, with a personal written letter on the desk in the room and an upgrade to a privilege room. Very much appreciated, hope to see you soon again!

Dear RALF S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axelle Chef de Réception

Moderate and old

Customer review rating 3.0/5

Menno D. Business - 18/11/2021 Confirmed reviews ALL

The lobby and breakfast is okay but the room is really old and not clean. Hence when I arrived the room was 25+ degrees and heater was on, so it became a very bad place to sleep.

Dear MENNO D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Antibes Sophia Antipolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Axelle Chef de Réception

Nice, clean and comfortable hotel with interesting pool area.

Customer review rating 4.5/5

Tonny Business - 19/10/2021 Confirmed reviews ALL

Felt really good and didn't miss anything.

Dear Tonny J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Community manager

Good stay

Customer review rating 4.0/5

Franckt Business - 16/10/2021 Confirmed reviews ALL

Nice place, restaurant and breakfast is allright

Dear FRANCK T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Community manager

Great stay

Customer review rating 4.0/5

Anonymous Business - 04/10/2021 Confirmed reviews ALL

The hotel was great and I was very satisfied with the full stay except for the invoice/payment process. 4 days after departure I still have not received my invoice (though I did receive this survey) and have more than the due amount blocked in my credit cardand need to call the hotel now to follow-up in order to be able to file my expenses.

Dear JANA G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Community manager

Noisy parties

TripAdvisor rating 3.0/5

dw20202020 Business - 20/01/2020 TripAdvisor review

The hotel is quite nice and well located but they have late private parties. I stayed there recently whilst on a business trip to Sophia Antipolis. There was a birthday party until 2.30am with loud music and shouting. I would not stay at this hotel again if on business.

Hello dw20202020, thank you for taking the time to share your opinion. We are sorry for the inconvenience caused by one of our events. Do not hesitate to inform the reception during your stay to find a solution. We apologize again and hope to have the opportunity to welcome you again. Best regards, Marie

2019 holiday

TripAdvisor rating 5.0/5

dawnkiley Couples - 24/08/2019 TripAdvisor review

A really clean and very comfortable room. Friendly, welcoming staff. Limited evening menu but the steak and profiteroles were excellent 😀 would definitely stay here again if travelling to this area 😀

Hello dawnkiley, thank you for taking the time to share your opinion about your stay. we are delighted to read that you enjoyed our establishment. We will inform our teams. We inform you that the Mercure is part of the RESORT SOPHIA ANTIPOLIS with the Ibis hotel. Do not hesitate the next time to test also their restaurant in the evening if you want to vary the pleasures :). We are waiting for you for a future stay with joy. Yours truly, Marie

Should Improve quality of service at reception

TripAdvisor rating 2.0/5

Francois_X_31 Family - 20/08/2019 TripAdvisor review

Good location, refurbished recently. Restaurant is good and is service nice. Nothing compare with the réception team. Warm welcome does not mean anything here (though I am an accor Gold member). Far from accor standard. Not well organised and polite. A pitty !

Hello Francois_X_31, thank you for taking the time to share your opinion about your stay. We thank you for all your compliments. We are however sorry for the welcoming perceived by our reception. This is an exceptional situation. We will do what is necessary so that it does not happen again. Hoping to have the opportunity to see you again. good to you, Marie

Not bat but ...

TripAdvisor rating 3.0/5

Julia M Couples - 19/08/2019 TripAdvisor review

Great Hall, successful restaurant and bar. Worst toilet for a 4star hotel ever...I have seen such toilets only on 2 stars hotel. Zero toilet products, had to ask them and we're not included (such as conditioner or body lotion). The gift box (thank you) was missing of two products...there was an inlay explaining the Birchbox content, and only 1 of 3...shame! No room upgrade. Loved only restaurant and the hall , where spent most of the time. The room 😞

Hello Julia M, thank you for taking the time to share your opinion about your stay. We are delighted to read that you enjoyed the decor of our lobby, bar and Restaurant. We apologize if our bathrooms were not up to par. We offer in the room a hand soap and a shower gel / shampoo at the shower. We hope to regain your confidence during a future stay in the Mercure network. Yours truly, Marie

Summer holidays July 2019

TripAdvisor rating 3.0/5

marcmU3135ZA Family - 07/07/2019 TripAdvisor review

Overall okay. Very nice location in the woods. People for business events, staying late in the bar outside make disturbing noice quite late. Nesspresso in the room in really appreciated Breakfast a bit monotone.

Hello marcmU3135ZA, thank you for your comment. We have well noted your remark. Happy to read that you enjoy our nespresso machine in the Privilege Room or Suite :) . Hopping to have the pleasure to see you next time. Best regards, Marie.

From good business hotel to "TRENDY"

TripAdvisor rating 1.0/5

bc944 Business - 15/10/2018 TripAdvisor review

this hotel is some 12 KM from the seaside and in the middle of a business park, to date it was a good hotel which I have stayed at many times. On this occasion I was met with a trendy vacation style interior no booking in desk a cacophony assailing my ears.Rooms have zero power points unless you disconnect the lights and have an extension cord, no safe, no drawers for clothes and very low level of lighting ,clothes hanging space suitable for one person onlyBreakfast: smaller choice then before, miniature bowls for cornflakes etc. only teaspoons to eat them with. Trendy coffee machine with capsules which takes an age whilst normal coffee cane in a flask, luke warm. Table layout great for a school or in a party of six or more very difficult to find a single/ double tableDinner: main lights turned out half way through meal took about ten minutes to convince staff to turn them back onA final insult to any musical person, the "stage had the bass guitar plugged into the wrong amp and a non bass guitar plugged into the bass amp so much for "Trendy"

Dear bc944, We appreciate your feedback regarding your stay at Mercure Antibes Sophia Antipolis. After reading, we noted your remark and we will try to fix them to imporve your satisfaction. Our breakfast have to be a beautiful moment for our guests that's why we propose a large choice on our buffet. We hope to see you again to prove you our quality of service. Best regards, Mercure Antibes Sophia Antipolis

not up too 4 star standard

TripAdvisor rating 3.0/5

robbertessen Business - 24/08/2018 TripAdvisor review

stayed at least 100 times before in this hotel, last visit though, was not up too 4 star standard.Hairs (from previous guest?) in room and bathroom. not even a bottle of water in the fridge (other stays there was). that for a Gold Accor member

Hi, We appreciate your feedback regarding your stay. Accept our apologies if your stay didn't satisfy you. All our rooms are cleaned and checked everyday to ensure good service. We note your remark and we will verify our process to improve your satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercure Antibes Sophia Antipolis

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