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ibis Cannes Mouans Sartoux Hotel 3 stars

TripAdvisor rating 4.0/5 75 reviews
ibis Cannes Mouans Sartoux
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NICE COTE D'AZURPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Cannes Mouans Sartoux

20 Avenue Des Sources
06370
mouans sartoux
france

Tel: +33492283202

Fax: (+33)4/93060227

Contact email

Check-in from 12h00

Check out up to 12h00

  • ENVI BUS :   600 MOUANS SARTOUX

  • By plane

    NICE COTE D'AZUR At 26km / 16 miles - Shuttle paying

  • By train

    MOUANS SARTOUX At 0km / 0 miles

GPS :43.621017, 6.97428

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 17m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 19m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60 m²

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis Cannes Mouans Sartoux

100% genuine reviews from our guests

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ALL Rating 4.0/5

875 reviews

tripadvisor

TripAdvisor Rating 4.0/5

75 reviews

Worse hotel !!!

TripAdvisor rating 4.0/5

Amazing-Dives-Phuket Family - 16/08/2019 TripAdvisor review

First night without aircon...staff give free breakfast on next day...breakfast withour orange juice, eggs finished....no spoon.... Room without equipment..no fridge...so with kids ...very difficult for keep foods

Cher client, Nous sommes désolé de la gêne occasionnée Nous espérons vous laisser une meilleur expérience lors de votre prochain passage dans le région.

6 nights in Ibis Mouans-Sartoux

TripAdvisor rating 4.0/5

tkt201818a Couples - 13/06/2019 TripAdvisor review

Hotel was very clean, pool of an adequate size and whilst we were there, not at all busy. Hotel staff were ALL really lovely, very helpful and extremely approachable. Spoke very good English too, which was super given that our French is patchy. Small but adequate rooms, ours faced the railway, but we honestly didn’t hear it even with the window open. Waterproof sheet made us very hot and slightly uncomfortable, altho we do understand the need to protect your mattresses. The Air con must be a GREAT plus in July & August! The town is close enough to walk into for a drink or food in the evening. Prices of wine and beer at the hotel are very good tho, so just as easy to stay in. WiFi allowed us to play Netflix in the evening. A big big plus would be a kettle to make tea & coffee, wouldn’t even mind buying the sachets from reception.... would be really nice to put you feet up in your own room and be able to make a hot drink at night and most of all first thing before breakfast. This would be my only recommendation. Bravo this hotel in the Accor chain is really very good, mostly because of the excellent staff they have employed. Thank you for a good stay

Dear Customer, We thank you for all your compliments. For your request for hot water in the room we are really sorry but it is not possible because the range red Ibis France does not have this service for personal reasons we are not allowed to do it on our hotel for a uniformity of service within the group. I will share your request at our next meeting of Accor Group It's a pleasure to see you again

Correct

Customer review rating 4.0/5

Anonymous Solo - 12/12/2018 Confirmed reviews ALL

Correct

Monsieur S., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Cannes Mouans-Sartoux. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Christine GARNOT

Just ok

Customer review rating 4.0/5

Linda B. Families - 01/12/2018 Confirmed reviews ALL

On arrival we felt like an inconvenience. I had to ask for my complimentary drink from the lady manager. The man that was working at the hotel overnight was really helpful and could not do enough to accommodate us.

Dear LINDA B., Thank you for taking the time to tell us about your experience at the ibis Cannes Mouans-Sartoux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christine GARNOT

A good stay at a convenient hotel

Customer review rating 4.0/5

David G. Couples - 27/10/2018 Confirmed reviews ALL

Everything was fine except that we were disappointed by the fact that few food items were available from your menu. There were 9 items listed in snacks and main dishes but only 3 were available.

Dear DAVID G., Thank you for taking the time to tell us about your experience at the ibis Cannes Mouans-Sartoux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christine GARNOT

Good hotel in a convenient location

TripAdvisor rating 4.0/5

David G Couples - 27/10/2018 TripAdvisor review

A good hotel in a convenient location not far from the autroute. However it was disappointing to find that only 3 dishes out of 9 advertised were available from their menu. Thr room was fine but the hotel really needs a revamp but having said that it is fine and good value for money.

Ibis cannes

Customer review rating 4.0/5

Julie C. Couples - 28/09/2018 Confirmed reviews ALL

Lovely and clean. Staff friendly and welcoming. Pricey considering my other stays in your hotels. Only food offered was microwave sandwich or lasagna. Coach was expected and obviously they had priority. Not well soundproofed as doors constantly banging through the night.

Correct

Customer review rating 4.0/5

Anonymous Families - 10/08/2018 Confirmed reviews ALL

Comfortable beds But terrase dirty

Regular

Customer review rating 4.0/5

Josep Couples - 05/08/2018 Confirmed reviews ALL

Old installations and regular breakfast. It’s near from motorway but a bit far to the sea

Unhelpful and Disinterested that we could not get to France because of strikes

Customer review rating 4.0/5

Ian F. Couples - 04/07/2018 Confirmed reviews ALL

We did not make it to France because of French ATC strikes causing Ryanair to cancel our flight. I called your customer service team who put me through to the hotel and in not very good English I was told there was nothing they would do to at least credit us for the fact that we could not get to France through no fault of our own. I am a Accor rewards member and after this I will not bother looking to stay at your hotels anymore. Bad customer service from a French company, yes French, as in the reason we could not fly over in the first place!

Monsieur, Je suis navrée de lire votre commentaire au sujet de notre hôtel. Malheureusement notre hôtel étant complet ce jour là et au vu les refus que nous avons effectués sur cette date ; nous ne pouvions malheureusement pas annuler votre réservation et par conséquent vous la rembourser comme il s'agissait d'une réservation sous conditions de vente. Dans la mesure du possible, notre hôtel est à l'écoute des demandes des clients et essai de faire son maximum pour y répondre mais il est des situations que personne ne maîtrise. Je regrette que cet incident vous donne cet image négative sur l'hôtellerie française et j'espère que vous pourrez nous refaire confiance à nouveau. Cordialement, Christine GARNOT

CLea, tidy and friendly.

Customer review rating 4.0/5

Gavin T. Couples - 30/05/2018 Confirmed reviews ALL

Everything was fine although it wasn't obvious whether it was possible to get something to eat or drink. Bar area looked closed

Dear GAVIN T., We very much appreciate your comments regarding your stay at the ibis Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine GARNOT

Great little hotel

Customer review rating 4.0/5

Danny Families - 05/01/2018 Confirmed reviews ALL

We had to find a hotel near Grasse as the house we rented had hot water issues. I found this hotel & was helped by Philippe to reserve a room within minutes of my call. The hotel is well located near all the shops, restaurants etc. Given that it was Jan 1st, nothing was opened however they had frozen meals that were very good. In addition we were able to enter our rom at 1030 in the morning versus the normal noon check-in with our 4 yr old thanks to Philippe's kindness. Thank You IBIS !!

Dear DANNY A., We very much appreciate your comments regarding your stay at the ibis Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine GARNOT

Service was very good but the hotel needs a facelift.

Customer review rating 4.0/5

David Couples - 08/11/2017 Confirmed reviews ALL

The service was very good and staff were helpful. However the hotel needs a facelift: worn carpets in hallways; some fixtures are very worn, etc. Very convenient location and good free parking. Towels in rooms are threadbare so difficult to dry oneself! Breakfast good overall but fresh fruit salad dissappointing and on the second day not enough water in the egg boiler to boil an egg!

Dear DAVID G., Thank you for taking the time to tell us about your experience at the ibis Cannes Mouans Sartoux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christine GARNOT

Hotel located in small village nearby train station

Customer review rating 4.0/5

P Families - 29/08/2017 Confirmed reviews ALL

I stay one night with my family in this hotel after a long trip from Italia and it is ok for the price and service. The receptionist is very nice and helpful when we arrive at the hotel but unfortunately, the lift was broken and we have to carry manually all our stuffs up to our room at 2nd floor.

Dear UM K., We very much appreciate your comments regarding your stay at the ibis Cannes Mouans Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine GARNOT

Convenient and well maintained

Customer review rating 4.0/5

Anonymous Families - 14/08/2017 Confirmed reviews ALL

I had to host a group of people for 3 days and it went vey smoothly the staff was very helpfull

Dear SULIMAN C., We very much appreciate your comments regarding your stay at the ibis Cannes Mouans Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine GARNOT

Very Nice hotel in a safe location

Customer review rating 4.0/5

Anonymous Business - 28/07/2017 Confirmed reviews ALL

Short passage, but we were very well received. The room was clean and large . The attendents were very nice.

Dear BERTILA E., We very much appreciate your comments regarding your stay at the ibis Cannes Mouans Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine GARNOT

Mr paul s.

Customer review rating 4.0/5

Paul S. Solo - 12/06/2017 Confirmed reviews ALL

Very satisfied

Dirty and shabby

Customer review rating 4.0/5

Susanna J. Solo - 25/05/2017 Confirmed reviews ALL

Having stayed in many of the Ibis chain hotels to which I can compare I was disappointed and unpleasantly surprised by this particular one. Although in a good location with ample parking, and despite the room rate of nearly €100/night, I was disturbed by the dirtiness of the hallway carpet and the very rough patching of holes in the room walls. There was a smell from the basin and the taps were heavily covered in lime scale. The pillows were lumpy and only 2 provided for a double bed. The room number was 312. I was also charged €20 for one very average breakfast. In addition the Wifi service was poor.

Customer review rating 4.0/5

Anonymous Business - 20/04/2017 Confirmed reviews ALL

Good Location

Customer review rating 4.0/5

Anonymous Business - 08/04/2017 Confirmed reviews ALL

We were welcomed to the hotel by a pleasant receptionist . Our room was fine, although it had been used by a smoker. The hotel is ideally situated for walking to restaurants.

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