ibis Cannes Mouans Sartoux

ibis Cannes Mouans Sartoux 3 stars

Customer review rating (ALL Rating) 4.5/5 481 reviews

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Description

Hotel extras

  • Large free secure parking

  • We have a 100 m2 conference room

Hotel location

ibis Cannes Mouans Sartoux

20 Avenue Des Sources
06370 MOUANS SARTOUX
France

Telephone +33 4 92 28 32 02

Fax +33 4 93 06 02 27

  • ENVI BUS:  600 MOUANS SARTOUX

  • By plane

    NICE COTE D'AZUR At 26km / 16 miles - Shuttle paying

  • By train

    MOUANS SARTOUX At 0km / 0 miles

GPS:43.621017, 6.97428

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR Non contractual photo

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  481 reviews

TripAdvisor Rating  4.5/5  127 reviews

Certificate of excellence 2022

Not good at all

Customer review rating 1.0/5

Eero Business - Confirmed reviews ALL

A/C did not work. Staff was not very polite and not accomodating to the rate we were promised by a third party and the hotel did not seem to know much about it or at least not many reception workers. Also calling me after and arguing that I had not paid for my stay even though it was an was an error in their system and their response did not even apologize for their accusations. They also did not respond to my 2 emails week ahead of my stay about reservation on the special rate.

Dear Eero Ilmari V., Thank you for taking the time to tell us about your experience at the ibis Cannes Mouans-Sartoux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not good enough!

Customer review rating 0.5/5

Stefano Business - Confirmed reviews ALL

I arrive at the hotel around 10.30 pm, after the check in I went to the room but the key didn't work. I went back to the reception, the girl change my keys; I went back to the room and... surprise! The room was already occupied by another guest, who was as upset as I was!!! I went back for a 3rd time to the reception explaining what happened, they said there was a mistake and gave me another room... I finally went to my room at around 11 pm. Never happened to me before, absolutely un-professional!

Dear STEFANO G., Thank you for taking the time to tell us about your experience at the ibis Cannes Mouans-Sartoux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great location, hotel was very clean, only complaint was no English to channels

Dear SIMON G., We very much appreciate your comments regarding your stay at the ibis Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good quality, outstanding service, unmatched quality/price

Customer review rating 5.0/5

Jaume Families - Confirmed reviews ALL

From the reservation through the check out, it was a very positive experience. We reserved two rooms the the 4 family members. We got good recommendations for dining out. We travel with EV and, finally, we could charge our vehicle using the izivia charging points located within the parking area; many thanks to Michelle, who was very professional, showing empathy and helping us all the time during the stay.

Dear JAUME J., We very much appreciate your comments regarding your stay at the ibis Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Sebastien Families - Confirmed reviews ALL

Good service from personnel Very clean Room spacious Parking lot convenient Breakfast satisfying

Dear SEBASTIEN B., We very much appreciate your comments regarding your stay at the ibis Cannes Mouans-Sartoux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Federica Chef de Réception

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