Novotel Antibes Sophia Antipolis 4 stars

Customer review rating (ALL Rating) 4.4/5 717 reviews

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290 rue Fedor Dostoievski, Les Lucioles 1, 06560 VALBONNE, France

Description

Hotel extras

  • 20 minutes from Cannes and Nice

  • 10 minutes from Marineland

  • 5 meeting rooms (up to 200 people) with natural light

  • Restaurant and terrace open Mon to Fri from 12pm to 2pm and 7pm to 9pm.

  • Outdoor pool open from April to November, fitness center from 6:30am to 9pm

Our accommodation(s)

Hotel location

Novotel Antibes Sophia Antipolis

290 rue Fedor Dostoievski, Les Lucioles 1
06560 VALBONNE
France

GPS:43.614231, 7.058559

Telephone
Fax +33 4 93 95 80 12

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE FEDOR

Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, on the terrace or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  717 reviews

Customer review rating 2.5/5

Philippe P. Families - Confirmed reviews ALL

Fortunately, the very kind receptionist did everything she could to fix us a quick snack on Sunday night when we arrived. Kudos to her especially considering the fact that she was ALONE, the single employee that evening for the entire hotel ! We were not informed by Accor upon booking that there would be no restaurant on Sunday night, which was really shameful considering my Platinum status and the fact that we were traveling with children in an area with few correct dining options on Sunday night. The waiter on Monday morning was also very courteous. In summary: thank you to the limited staff doing what it can, but total shame on the management which evidently tries to squeeze maximum rentability from unaware travelers.

Dear Sir, Dear Guest, Thank you for taking the time to share your detailed feedback. First and foremost, we sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the lack of restaurant service on Sunday evening and the absence of prior communication about this. We understand how frustrating this must have been, especially when traveling with family, and we regret that this fell short of your expectations. At the same time, we truly appreciate your kind words about our team members. Your recognition of the receptionist who assisted you on Sunday night, as well as the courteous service provided on Monday morning, means a great deal to us. We will be sure to share your compliments with them, as they work hard to provide the best possible service, even in challenging circumstances. Please rest assured that your comments regarding staffing levels and communication have been taken seriously and will be shared with management for review and improvement. We hope to have the opportunity to welcome you again in the future and provide you with a much smoother and more enjoyable experience. Kind regards, Reception Team

Customer review rating 3.0/5

Abhijit J. Families - Confirmed reviews ALL

Everything about this hotel is great ( location, cleanliness, bar, staff) but the breakfast was a total letdown. No cutlery, no much vegetarian choice (no hash browns), coffee machine not working, not enough staff etc.

Dear Guest , Thank you very much for your feedback and for highlighting the positive aspects of your stay, especially our location, cleanliness, bar, and team. We truly appreciate it. We are, however, sincerely sorry to read that your breakfast experience did not meet your expectations. Please accept our apologies for the issues encountered regarding cutlery availability, limited vegetarian options, the coffee machine malfunction, and staffing levels. This is certainly not the standard we aim to provide. Your comments have been carefully noted and shared with our management and breakfast team in order to improve both organization and service quality. We hope to have the pleasure of welcoming you again and offering you a fully satisfying experience next time. Yours Sincerely Reception Team

Customer review rating 1.0/5

Stanislav C. Business - Confirmed reviews ALL

It has been the worst experience in a while. There was no water on my last night, i could not get a shower and had to check out without it, no alternatives were offered, i was told i'll get money back for the last night, but even that has not happened.

Dear Sir , Thank you for taking the time to share your feedback. We are truly sorry to read about your disappointing experience. Please accept our sincere apologies for the inconvenience caused by the water outage during your stay, which unfortunately impacted your comfort on your last night. We fully understand how frustrating it must have been not to be able to shower before departure. We are also very sorry for the lack of alternative solutions offered at the time. This is not the level of service we aim to provide, especially in such an exceptional situation. . Your feedback has been shared with our management team to improve both our communication and emergency handling procedures. We hope we will have the opportunity to restore your confidence in the future. Yours Sincerely Rception Team

Customer review rating 4.5/5

Elena C. Families - Confirmed reviews ALL

Organisation at breakfast should be improved , the staff was not enough ;the food was not enough; the coffee was not drinkable

Dear Madam , Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience at breakfast did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the organization, the availability of food, and the quality of the coffee. This is certainly not the level of service we strive to provide. Your comments have been shared with our team so that we can take immediate steps to improve staffing, replenishment, and overall breakfast quality. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you again for a much better experience. Yours Sincerely Florence Reception Desk

Customer review rating 5.0/5

Bader A. Y. Business - Confirmed reviews ALL

I would like to thank Hajah from the reception She take care of us all the stays time with amazing attitude and hospitality

Dear Sir , Thank you very much for your kind words. We are delighted to hear that you had a pleasant stay with us. Your appreciation for Hajah at the reception truly means a lot. She will be very happy to know that her attitude and hospitality made such a positive impact on your experience. We hope to welcome you again very soon for another wonderful stay. Warm regards, Florence reception

Other web-users rate our hotel

  • 233 reviews 9.2/10 Location
  • 422 reviews 7.8/10 Room
  • 580 reviews 9/10 Service
  • 11 reviews 6.8/10 WiFi
  • 238 reviews 8.1/10 Comfort
  • 224 reviews 7/10 Breakfast
  • 220 reviews 7/10 Cleanliness
  • 54 reviews 7.8/10 Value

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