The stay was perfect. The rooms are very clean and well equipped. The personal is very kind. The breakfast is included in the price and has a large variety. I spent only one night, but was very satisfied with the service. Nice job!

Hotel looks very good at first glance nice swimming pool and terasse with a nice view on a green pine forest. A lot of parking available. Decoration inside is too dark and depressive. There are no reception as such but just a table with a person standing with his back turned to the entrance ie to the client. The receptionist are fine and receptive. Corridors are quite depressive with a dark carpet. There is a huge sofa-bed in the room out of proportion. Can not get to the window. Rooms service is simply very bad. No brush for cleaning the toilets no bins in the bathroom or toilets. How does the cleaning lady cleans the wc without a brush ??? Does she carry one on her troley from one room to another? This is a very fast way to contaminate in case of a cluster. Bathroom are badly finished, floor joints either dirty or with black moth. Electric cables still visible on the wall of the wc walls Floor not cleaned properly. Room service was not refilling water or tea bags. Breakfast below average. Please give us reeeeeal croissant we are in france. Table of the garden needs to be refreshed they lost their lack and look dirty. Overall something is wrong we did not feel good staying at this hotel. We kept photos if what we are saying just in case the management wants proof.

My rating has no relation to any of the only 2 staff I have met during our stay. They were nice and helpful. Overall, it was the worst stays of our whole hotel experience. Many things may be attributed to COVID-19 pandemic but then the hotel should remain closed. The fact is I first thought the hotel was closed. The room was dusty and dirty. The toilet floor had hair (you obviously can guess what type of hair). Because black is dominant color the dust could be seen to the naked eye and when puffed blew in the air. We were extremely tired and we are not much a fuss maker, but seriously we got a bit disgusted. Thank fully sheets were clean, my wife was sick, so we just slept and left. Towels were old, very old, worn out from washing. We had stayed in IBIS Styles Menton the night before, that was a nice one. But Novotel, supposed to be 4 stars, really. I have no words to explain my dissatisfaction. I also thought the hotel was empty, there were two cars when I arrived. I first thought hotel was struggling. but when i was leaving, i saw more than 20-30 cars, then I really felt i was deceived. I mean how could you even not have a cook or something. The bartender lady made my club sandwich, and I carried the tray to my room. Again, nothing against her. She was a nice person, all alone there trying to wear many hats at the same time. She gave me the food in tray, and I carried the food. The receptionist lady offered if i needed a had to call the elevator, i thanked her, I was on the ground floor. but no one said we will bring it to your room. I mean really, you are a company, a serious well renown chain of hotels, how could you put yourselves in such a situation, I never figured. It is about money, yes, I accept, it is difficult times, I accept, but really where is the dignified way of business, how do you fit it all in someone really has to explain? When I arrived the hotel was deserted, totally left by itself. I had asked for a room with two beds. My wife was sick I did not want to wake her up at night by tossing and turning. They said they did not have but they could open a sofa bed for me. Which they did, I think it was the receptionist who prepared the room. I have been in places immediately after wars, in Kosovo, in Iraq, in Afghanistan, to stay in this hotel reminded of those days. We had to walk into a hotel and do with whatever was available and believe me there was not much. This Novotel experience was no different. I was told there was no food but only sandwich immediately on arrival. There no lights, no proper reception, no people, no signs of life. It was truly pathetic. I cannot take it as the new normal. My experience with Menton was all normal and the two hotels are not far from each other, they are both in the same country on the same coast! Anyway, this was truly a distasteful experience on top of which we paid for such a miserable experience. If we weren't too tired and my wife had no energy at all, we probably had walked away. Anyway, I hope my experince helps you a bit on giving some more attention to this hotel and the guests. It is a nice building, great location for tracking lovers, or for workshops and team building groups, rooms are fine. But everything else needs attention and care, urgently. I looked at the reviews from back in 2018. People complain abour shaby rooms, but we were given a refurbished room, still things were not great. The funny thing is I chose Novotel because it is 4 star. I should have stayed in one of the IBIS styles, even IBIS Budget, at least I would not have a tastless memory from a wonderful trip. I hope i will never have a similar experince anywhere while on a pleasure trip.

Hotel has been nicely refurbished. Staff are friendly and helpful. Amenities are good (outside seating). Practical and beautiful location.

Partly refurbished, still old bathroom and toilet, not clean as well. Disappointed!

Upon arrival at the hotel, it turned out that the hotel did not have any connecting rooms, although this was confirmed by telephone by the reservation agent. The airco in room 452 was not working. Had some sleepless nights due to the heat. The breakfast was reasonable but to the minimum and the same every day. The staff in the breakfast room are cheerful and hard-working. My compliments to the staff.

Need to refresh seriously

I just stayed for one night. The hotel is not brand new but the rooms were absolutley clean and looked refurbished. The staff is absolutely friendly and helpful. breakfast is traditionall French - so nothing special. the location is quite away from the city center but for my trip ideal as close to the customer I visited

The room was not clean, th e toilett has some odour. The bedsheet cover for my children has a hole and no pillow were provided also.I will definately not going there again for many reasons including the distance.

We stayed as a family of four in August 2018 and this was our first stay at this Novotel. We have stayed in many different Novotels before and always end up coming back as everything is on-site that we need and locations are usually good. The Novotel Antibes Sophia Antipolis is quite different to other Novotels we have stayed in and when we first arrived at the hotel we did have mixed feelings about whether we would enjoy it or not. The hotel foyer and bar area is quite gloomy compared to others and the location is more isolated, it did take a few days for it to grow on us. After a few days we really enjoyed the quiet, relaxed feel of the hotel and the breakfast area was lovely overlooking the forest. All staff were pleasant and helpful, especially reception staff who helped us with the best bus routes and transport services as we didn't have a car. The Envibus network is amazing and the bus stop is located at the top of the road about 5 minute walk from the hotel. We used it nearly every day to get to Antibes old town and beach (20 mins) and also the nearby Casino supermarket and bars and restaurants (Templis stop 10 mins) and The Green King is great for food!. It did take a while to find our feet here but we enjoyed every minute of it. The boys loved the pool area, table tennis and tennis courts and even though it was August holidays it was never too busy around the pool. A lovely relaxing stay - thank you Novotel!

Me and my family stayed at this hotel for 3 nights in the beginning of August, 2018 as part of our round trip in Southern France. I liked the price of this hotel (compared the big ones at the beach side and big towns), however you definitely need a car to reach anything from this hotel. I booked this room at this hotel because of the good price, and the big brand Novotel (Accor hotels), which guarantees a quality. Unfortunately the quality here was under my expectations for Novotel. The carpets on the corridors and in the room was very dirty, and actally very stinky. The outside condition of the building was aslo under my expectation for this big hotel brand, but that did not affect our stay. Otherwise my room was clean, just enough space for 3 people, but a bit old school style. There was a big rush and chaotic conditions at breakfast bufet. I think the buffet tables are small, not sufficient for that many guests and to work is badly organized.

Staff were great and the whole ambience was brilliant for a quiet stay. Good facilities for business travelers. Excellent breakfast and had all the necessities needed for a comfortable stay with easy access to cabs as well.

I've stayed at this hotel before and others in the area. At present I rate this the best mainly because the food is pretty good, well above the average for a Novotel. Service is helpful. Rooms are standard Novotel but perfectly comfortable.

Nice breakfast and good dinner options. Early check-in no problem. Very friendly staff. My room felt a bit claustrophobic, though. The setup was such that the TV remote would only work directly in front of the TV. It's ok if you don't want to spend too muc time in the room.

Warm, friendly, efficient welcome at Reception. My being an Accor Card holder meant that I got the usual free drink token. Lovely clean, smoke-free, room with a comfortable bed. Paper coffee cups. :-(