ibis Nuernberg Altstadt

Customer review rating (ALL Rating) 4.3/5 802 reviews

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Description

Hotel extras

  • The hotel is located right next to the main train station

  • Free WIFI throughout the hotel

  • Air-conditioned rooms

  • Family rooms

  • Greenkey Certification

Our accommodation(s)

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Hotel location

ibis Nuernberg Altstadt

Koenigstrasse 74
90402 NUREMBERG
Germany

GPS:49.448088, 11.080667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Our hotel bar welcomes you around the clock. Drinks and snacks are served 24 hours a day and you can also watch live sports on Sky. WIFI is available free of charge. We look forward to your visit!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  802 reviews

Customer review rating 3.0/5

Robert S. Families - Confirmed reviews ALL

Receptionist not really interested. Rooms are plain and have few facilities

Customer review rating 4.0/5

Nga H. Y. Solo - Confirmed reviews ALL

The hotel was properly cleaned. I hope the blackout curtains could cover the whole window. And I find that there was no security system in the lift for reaching the levelsof guest rooms, so I did not feel secured in the hotel. I have been to other IBIS hotels such in Paris and there was security system in the lift.

Customer review rating 4.5/5

Roland K. Solo - Confirmed reviews ALL

ok

Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Es freut uns sehr, dass Sie insbesondere die Sauberkeit, den Check-in sowie unser Team an der Rezeption positiv erlebt haben. Vielen Dank auch für Ihre Treue – es ist schön zu hören, dass Ihr Aufenthalt „wie immer sehr ok“ war. Gleichzeitig danken wir Ihnen für Ihre Hinweise: Wir bedauern, dass das Seitenfenster etwas laut war und dass unsere Nachhaltigkeitsmaßnahmen für Sie nicht transparent genug erschienen. Ihre Rückmeldungen sind für uns sehr wertvoll, und wir werden diese Punkte intern prüfen, um unseren Service weiter zu verbessern. Wir würden uns freuen, Sie bald wieder im ibis Nürnberg Altstadt begrüßen zu dürfen. Mit freundlichen Grüßen Mo Elsayed Guest Experience Manager ibis Nürnberg Altstadt

Customer review rating 4.5/5

Stephanie N. Friends - Confirmed reviews ALL

The hotel is perfectly situated, close to the station, in the old town. The room and beds are comfortable. It's a shame the windows are so high and small, when you're on the 6th floor, because we're sure there's a nice view. And also a shame the lift wasn't working in the morning. Apart from that, everything went smoothly.

Dear Guest, Thank you very much for your wonderful 90-point review and for sharing your experience with us. We are delighted that you enjoyed our central location close to the station and in the heart of the old town, as well as the comfort of your room and beds. Your high ratings for booking, check-in, cleanliness, team, and overall stay are greatly appreciated. We also appreciate your feedback regarding the high and small windows on the 6th floor and the lift not being operational in the morning. Your comments are valuable and will help us to identify improvements for our guests’ experience. It is wonderful to hear that, despite these minor inconveniences, everything else went smoothly. We look forward to welcoming you back to ibis Nürnberg Altstadt for another enjoyable stay. Kind regards, Mostafa Elsayed Guest Experience Manager ibis Nürnberg Altstadt

Customer review rating 4.5/5

Anthony O. Solo - Confirmed reviews ALL

Great value for money

Dear Guest, Thank you very much for sharing your wonderful feedback regarding your stay at ibis Nürnberg Altstadt. We are delighted to hear that you enjoyed our excellent location, found great value for money, and appreciated the cleanliness and spaciousness of your room. It is especially rewarding to know that our team, particularly our receptionist, contributed to making your stay so positive. Your kind words about our service and sustainability efforts are greatly appreciated and will be shared with the team. We look forward to welcoming you back on your next visit to Nürnberg for another excellent experience. Kind regards, Mo Elsayed Guest Experience Manager ibis Nürnberg Altstadt

Other web-users rate our hotel

  • 796 reviews 9.6/10 Location
  • 723 reviews 6.3/10 Room
  • 585 reviews 8.6/10 Service
  • 15 reviews 6.7/10 WiFi
  • 360 reviews 8.9/10 Breakfast
  • 293 reviews 7.2/10 Cleanliness
  • 101 reviews 4.5/10 Vibe
  • 88 reviews 3.5/10 Amenities

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