ibis London Luton Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 991 reviews

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Description

Hotel extras

  • 162 modern guest rooms with connecting rooms available. Perfect for sta before taking off

  • Four"Space by Ibis" meeting rooms which can accommodate up to 70 delegates with wifi free

  • Easy access to London Luton Airport 8 minutes. Trains to central London every 15 minutes.

  • Web corner and free Wi-Fi access in the entire hotel and on our wonderful outdoor terrace

Our accommodation(s)

Hotel location

ibis London Luton Airport

Spittlesea Road
LU2 9NZ LUTON
United Kingdom

GPS:51.876514, -0.381876

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  991 reviews

Customer review rating 4.5/5

Lurdes G. Friends - Confirmed reviews ALL

Excellent location to airport. 10minute walk. Very convenient for those,early morning flights. Rooms was,adequate for the 1 night. Comfortable beds. Staff helpful and friendly

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Peter Byard General Manager

Customer review rating 1.5/5

Matt G. Couples - Confirmed reviews ALL

Only good thing is that it was close to the airport (5 min walk) only 2 pillows for the 2 of us . Took about 3 hours for staff to turn up with another one after asking via the WhatsApp number, Sink in the bathroom looked like someone had been sacrificed in and cleaned up in a hurry by someone that wasn’t worried that DNA is a thing to worry about . Loo roll was so thin you could use it for tracing paper . Walls were so thin I could hear someone else’s alarm clock go off for about 10 mins, think they must have been comatose or died in their room which would t not surprise me . Think I would rather sleep in the terminal next time .

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to read about your experience and sincerely regret that we did not meet your expectations. While we are pleased that you found our location convenient for the airport, we are very concerned to learn about the delays in service, the cleanliness issues in your bathroom, and the discomfort you experienced during your stay. This is certainly not the standard we aim to provide, and your comments have been taken very seriously. Please accept our apologies for the inconvenience caused by the delay in delivering additional pillows, as well as for the condition of your room upon arrival. We are also sorry to hear about the noise disturbances and the quality of the amenities provided. Your feedback highlights areas where we must improve, and we will be addressing these concerns with our housekeeping and service teams immediately. We regret that your experience left you feeling this way, and we understand your frustration. We hope you might consider giving us another opportunity in the future to provide you with a much more comfortable and pleasant stay. Warm Regards, Ibis London-Luton Airport

Customer review rating 5.0/5

Helen C. Solo - Confirmed reviews ALL

Helpful staff, not enough car parking spaces

Dear Guest, Thank you very much for your fantastic feedback and for awarding us a perfect score following your recent stay. We are delighted to hear that you found our hotel perfect for staying the night before your flight and that our team was helpful during your visit. Your kind words are greatly appreciated and will be shared with the staff. We also appreciate your comment regarding the parking availability. We understand how important convenient parking is for our guests, and your feedback will be taken into consideration as we continually look for ways to improve our facilities and services. We hope to welcome you back again soon for another great stay. Warm Regards, Ibis London-Luton Airport

Customer review rating 4.0/5

Ryan S. Couples - Confirmed reviews ALL

I thought it was very decent for the price. Not a suite or anything but for a 1 night stop, very comfy bed etc. I think the bathroom could be cleaner though

Dear Guest, Thank you for sharing your feedback and for rating your stay with us so positively. We are pleased to hear that you found your stay to be good value for money and that you enjoyed a comfortable night’s sleep. It’s great to know that our hotel met your expectations for a short stay. At the same time, we truly appreciate your comments regarding the bathroom cleanliness. Please accept our apologies, as this does not reflect the high standards we strive to maintain. Your feedback has been shared with our housekeeping team to ensure improvements are made. We hope to have the opportunity to welcome you back again and provide an even better experience. Warm Regards, Ibis London-Luton Airport

Customer review rating 3.0/5

Lauren K. Families - Confirmed reviews ALL

The room carpet was very thin and felt unclean, the wood chip brown walls felt very dated. The staff were friendly.

Dear Guest, Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and hope to welcome you back to the hotel in the near future. Kind regards Peter Byard General Manager

Other web-users rate our hotel

  • 2,681 reviews 9.4/10 Location
  • 2,905 reviews 5.5/10 Room
  • 2,140 reviews 9/10 Service
  • 31 reviews 7.3/10 WiFi
  • 1,215 reviews 6/10 Cleanliness
  • 350 reviews 6/10 Breakfast

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