Hello there! Thank you for your feedback. We’re very sorry to hear about the mould you encountered in the bathroom. We take cleanliness and the condition of our facilities very seriously, and we apologise that this fell below the standard we aim to provide. We’re reviewing the ventilation and the condition of the bathroom ceiling to address the issue and prevent it from recurring. We appreciate you bringing this to our attention and are sorry for the inconvenience caused during your stay. Kind Regards, The Ibis Greenwich Team

Thank you so much for your fantastic 100/100 review! We’re delighted you had such a comfortable stay and enjoyed the central Greenwich location, comfortable bed and spotless room. It’s lovely to hear you’ll be staying with us again when visiting family. We look forward to welcoming you back!

Hello there! Thank you so much for your fantastic review! We’re delighted to hear that you had an excellent experience and enjoyed your quiet, well-appointed room. We’re pleased you enjoyed the complimentary gin, but we will take note of your preference for vodka or whisky. It was a pleasure having you stay with us, and we hope to welcome you back again soon. Kind Regards, The Ibis Greenwich Team

Hello there! Thank you for taking the time to share your feedback. We’re pleased that we were able to accommodate your early check-in and that you found your room clean and comfortable. We’re very sorry, however, that you didn’t receive the warm welcome you should have from our reception team. A friendly and helpful service is very important to us, and we will certainly address this with the team. We also apologise for the TV signal issues during your stay. We hope we’ll have the opportunity to welcome you again and provide a much better experience. Kind Regards, The Ibis Greenwich Team

Hello there! Thank you so much for your lovely review! We’re delighted to hear that you enjoyed your clean and comfortable room, our breakfast, and the helpful service from our team. We’re especially glad we could accommodate your later checkout and make your stay a little more convenient. We hope to welcome you back again soon! Kind Regards, The Ibis Greenwich Team

Thank you so much for your fantastic 100/100 review! We’re delighted you loved the cleanliness of your room and found our team so lovely. It’s great to know you had such a positive stay, and we hope to welcome you back again soon!

Thank you so much for your fantastic 100/100 review! It honestly means a lot to hear that we’re your go-to hotel in London and that you enjoy everything from the location and comfortable rooms to the warm welcome from our team. We’re especially glad the kids enjoy the pool and foosball in the lobby too! Thank you for choosing to stay with us for both business and leisure. We truly appreciate your loyalty and look forward to welcoming you back time and time again!

Hello there! Thank you for your review and for highlighting our convenient location. We’re glad you enjoyed your stay, and we appreciate your feedback about our bar area. We hope to welcome you back again soon! Kind Regards, The ibis Greenwich Team

Thank you very much for your wonderful and detailed feedback. We are delighted to hear that you enjoyed our excellent location, comfortable bed, and the convenience of being close to Greenwich Park, Greenwich Market, the railway, Docklands Light Railway, Cutty Sark and the River Thames. It is also lovely to hear your kind comments about our friendly and helpful team, cleanliness and value for money. We are sorry that the size of the room, lighting and television affected your overall experience. We appreciate you bringing these points to our attention and will share your feedback with the relevant teams. It is fantastic to know that you had an overall positive stay and that you would consider staying with us again. We look forward to welcoming you back to Ibis Greenwich in the future.

Hello there! Thank you for your wonderful review! We’re delighted to hear that you enjoyed our central location in Greenwich, clean rooms, breakfast, and great value for money. It’s fantastic to know you had such a positive experience with us. We hope to welcome you back again soon! Kind Regards, The Ibis London Greenwich Team

Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room comfortable and clean and that you enjoyed our convenient location. We are very sorry that the noise from the extraction fans affected your sleep, particularly as you were staying with us to get some much-needed rest from your caring responsibilities. We completely understand how disappointing this must have been. We also apologise for the disturbance you experienced from the neighbouring area during the night. Please be assured that room allocation is not based on whether a guest is travelling alone. We always aim to provide our guests with a comfortable and enjoyable stay, and we regret that the location of your room resulted in an unwanted level of noise. We appreciate you bringing this to our attention, and we will share your comments with the relevant team so that the noise concerns can be reviewed. We hope to have the opportunity to provide you with a more peaceful stay on your next visit.

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, comfortable and clean room, and warm welcome. It is also great to know that your early check-in was accommodated smoothly and that you found Greenwich to be so well connected to Central London. We are sorry to hear that the breakfast did not meet your expectations. Breakfast is provided and managed by the restaurant next door and is not operated by the hotel. Nevertheless, we take your comments seriously and will be sure to pass your feedback on to the restaurant team. Thank you again for your kind comments and for staying with us. We hope to welcome you back in the future.

Thank you for taking the time to share your feedback. We are pleased to hear that you found your room clean and comfortable and that it had everything you needed for a pleasant stay. It is also wonderful to know that you enjoyed the breakfast and found our staff friendly. We truly appreciate your kind comments and hope to welcome you back again soon.

Thank you so much for your wonderful feedback. We are absolutely delighted to hear that your stay exceeded your expectations and that you had such a fantastic experience with us. It is lovely to know that you enjoyed the cleanliness, maintenance and convenient location of the hotel, as well as the easy access to Central London. We are especially pleased that our team made you feel so welcome and supported throughout your stay. We will be sure to share your kind words with Beatriz and the entire team, especially our evening receptionist and the colleague who welcomed you at check-in. They will be delighted to know that their warm and helpful service made such a positive impression. Thank you also for recommending us. We would be delighted to welcome you back on your next visit to London!

Thank you for your lovely feedback. We are delighted to hear that you had a restful stay and found the parking convenient, our staff helpful, and the food options excellent. It is wonderful to know that everything contributed to a positive experience. We hope to have the pleasure of welcoming you back again soon.

Thank you for your lovely feedback. We are delighted to hear that you enjoyed our convenient location and comfortable rooms. It is also wonderful to know that you found our staff helpful and welcoming. We truly appreciate your kind comments and hope to have the pleasure of welcoming you back again soon.

Hello there! Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and found the hotel comfortable, clean, and well located for the wedding. It’s lovely to know we could be part of such a special occasion. We hope to have the pleasure of welcoming you back again in the future! Kind Regards, The Ibis London Greenwich Team

Hello there, Thank you for taking the time to share your feedback. We’re pleased to hear that some of our team members made a positive impression, although we’re sorry that this was not consistent throughout your stay. We also apologise for the issues with the folding bed and the lack of bedding provided. We understand how inconvenient this must have been. The housekeeping concerns you mentioned, including the used sponge and dirty cloth being left in the shower, are certainly not the standard we expect and will be addressed with our housekeeping team. We appreciate you bringing these matters to our attention, as your feedback helps us identify where we need to improve. We hope to have the opportunity to provide you with a much better experience in the future. Kind Regards, The Ibis London Greenwich

Hello there! Thank you for your wonderful review and for rating your overall experience so highly. We’re delighted to hear that you enjoyed our convenient location, with easy access to Greenwich Park, the river, and the DLR and National Rail stations. It’s also great to know you found the bed comfortable, the internet connection reliable, and the breakfast enjoyable. We really appreciate your kind feedback and hope to have the pleasure of welcoming you back for another stay in London soon! Warm Regards, The Ibis London Greenwich Team