ibis Sion 3 stars

Customer review rating (ALL Rating) 4.3/5 418 reviews

Best price
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Avenue Grand Champsec 21, 1950 SION, Switzerland

Description

Hotel extras

  • Ideal location near the highway

  • Comfortable rooms with free Wi-Fi and air conditioning in the double rooms

  • Paid outdoor parking and free bikes

  • Le Bistro des Copain restaurant, which has the "Fait Maison" quality mark

  • 2 well-equipped meeting rooms

Our accommodation(s)

Hotel location

ibis Sion

Avenue Grand Champsec 21
1950 SION
Switzerland

GPS:46.231108, 7.381664

Telephone
Fax +41 27 205 71 71

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE BISTRO DES COPAINS

Come discover the Bistro des Copains, a "homemade" restaurant in a welcoming atmosphere with a terrace. The menu of the dishes with market cuisine and drinks will do the rest.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  418 reviews

TripAdvisor Rating  3.9/5  500 reviews

Questioning Customer Focus

Customer review rating 1.5/5

Jhr Business - Confirmed reviews ALL

No Welcome Drink was offered ( ... for being a Silver member), Long waiting time at check-out ( ... as the person in charge was out for a smoke) ...

Dear, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you encountered during your stay. Regarding the welcome drink for Silver members, we would like to clarify that it now needs to be validated through the Accor application. Our team would have been more than happy to assist you with this process, and we regret that this was not clearly communicated to you. We also apologize for the waiting time at check-out. Please rest assured that we take your feedback seriously and will address this internally to ensure a smoother experience for our guests. We truly appreciate your loyalty as a Silver member and hope to have the opportunity to welcome you again, offering you the level of service you expect and deserve. Best regards, Marika - Front Desk Ibis Sion

A Nice stay

Customer review rating 4.5/5

Cristian Solo - Confirmed reviews ALL

A little bit far from the citi centre, but a nice hotel. I liked the team, especially the guy from the bar with a high sense of humour. Nice and clean room , and great breakfast! (and also congrats fo the new cook for Rosti dish: prepared for dinner)

Dear Cristian, Thank you for your wonderful review and for rating your stay a 9 out of 10! We are delighted to hear that you had a pleasant experience at our hotel. We truly appreciate your kind words about our team, especially our bartender—it’s great to know that his sense of humor added to your stay! We will also pass on your compliments to our new cook for the Rösti dish; he will be thrilled to hear your positive feedback. It’s fantastic to hear that you enjoyed your clean and comfortable room, as well as our breakfast selection. While we understand that our location is a bit further from the city center, we hope the quality of our service and amenities made up for it. We look forward to welcoming you back in the future for another great stay! Best regards, Marika - Front Desk Ibis Sion

Disappointing

Customer review rating 2.5/5

Martial Families - Confirmed reviews ALL

Got there in the evening. Hotel chosen because really many accommodations full ! Front desk lady doing its job nothing more nothing less. Got to the 4th floor. The hole was being repainted, but it is done in a very dirty way ! Carpet surety etc… really strange atmosphere! Then the 3 beds rooms is really not like it looks like in the pictures ! Bathroom really horribly made with floor faked to a point that you feel it is not an accor hotel ! Then I only mentioned that to the front desk lady. Answer: “I did not make the picture and the smell and the dirty floor, cannot do anything!”… so much for the Accor hospitality and Swiss image ! Congrats 🎈

Dear Martial, Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We apologize for the inconvenience caused by the ongoing renovations. These improvements are necessary to enhance our facilities, but we understand that they may have affected your impression of the hotel. Regarding your room and the cleanliness concerns, we take your comments seriously and will address them with our team to ensure better quality and service. We also regret if our front desk response did not meet your expectations. Your satisfaction is important to us, and we will reinforce training to ensure a more accommodating approach. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you again under better conditions. Best regards, Marika - Front Desk Ibis Sion

A extremely efficient hotel with the most pleasant and knowledgeable staff

Customer review rating 5.0/5

David Y. Couples - Confirmed reviews ALL

Our stay was the most pleasant time, mainly because of the staff, they were intuitive and knowledgeable about the Accor product and customers entitlements of the Accor members program. The check in/out was efficient with the staff making it so easy and happy. The rooms were clean, with everything operating as normal. They were helpful and knowledgeable about anything we ask

Dear David, Thank you so much for your wonderful review and the perfect score of 100! We are thrilled to hear that your stay with us was such a pleasant experience. Our team takes great pride in providing intuitive and efficient service, and it means a lot to know that their efforts left a positive impression on you. It’s great to hear that our staff’s knowledge of the Accor program and their dedication to ensuring a seamless check-in and check-out made your stay even more enjoyable. We’re also delighted that you found your room to be clean and fully functional and that our team could assist you with all your inquiries. Feedback like yours motivates us to continue delivering exceptional experiences to our guests. Thank you for choosing our hotel, and we look forward to welcoming you back for another memorable stay soon! Warm regards, Marika - Front Desk Ibis Sion

Good location

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

I worked myself for Ibis Hotel for 4 years and was very disappointed with this hotel. The toilet seat was broken, the shower head broken, hair and body shampoo was toped up with water not filled with shampo. And the worst the pillows smelled very strong smell off cigarettes which indicated the pillow cases were not changed. I got photos and videos which I took. Very disappointed will not be staying there anymore

Dear A., Thank you for taking the time to share your feedback. We are very sorry to hear about your experience, as it certainly does not reflect the standards we strive to maintain at our hotel. We would like to understand more about your stay to address these issues and ensure they do not happen again. May we ask if you had the opportunity to report these concerns to our reception staff during your stay? Our team is always ready to assist and would have been more than happy to resolve these matters promptly. Your feedback is invaluable, and we sincerely hope you will give us another chance to provide you with a much better experience in the future. Best regards, Marika - Front Desk Ibis Sion

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Other web-users rate our hotel

  • 180 reviews 6.4/10 Location
  • 336 reviews 5.7/10 Room
  • 302 reviews 9/10 Service
  • 6 reviews 7.8/10 WiFi
  • 177 reviews 5.1/10 Comfort
  • 163 reviews 8.1/10 Breakfast
  • 128 reviews 5.3/10 Cleanliness
  • 117 reviews 4.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.