ibis Sion Hotel 3 stars

Customer review rating 4.3/5 2,376 reviews
ibis Sion
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+ 18 Services
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Hotel extras

  • Ideal location near the highway

  • Comfortable rooms with free Wi-Fi and air conditioning in the double rooms

  • Advantage 3

  • Le Bistro des Copain restaurant, which has the "Fait Maison" quality mark

  • 2 well-equipped meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf course 18 holes
  • Tennis (Nearby)
  • Ski hire facilities (Nearby)
Business services
  • 3 meeting room(s)

Hotel location

ibis Sion

Avenue Grand Champsec 21
1950
sion
switzerland

Tel: +41272057100

Fax: (+41)27/2057171

Contact email

Check-in from 12h00

Check out up to 12h00

  • LINE 5 :   LINE 5 VALAIS DE COEUR / CHAMPSEC

  • By plane

    GENEVA COINTRIN At 160km / 99.42 miles

  • By plane

    ZURICH KLOTEN At 280km / 173.98 miles

  • By car

    SION EST At 0.3km / 0.19 miles

  • By train

    GARE CFF SION At 5km / 3.13 miles

GPS :46.231108, 7.381664

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Renovated room with 1 double bed (160 x 200 cm) with Sweet Bed by ibis bedding

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Accessible room

Room with 1 double bed (140 x 200 cm) wheelchair accessible

  • Max. number of persons: 2
  • Area: From 17
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Room with two single beds (80 x 200 cm) with Sweet Bed by Ibis Bedding

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

MyRoom by Annette: Chalet room. Relax in this typical and warm room.

  • Max. number of persons: 2
  • Business Desk

Our restaurants and bars

LE BISTRO DES COPAINS

Type of cuisine: Regional

Come discover the Bistro des Copains, a "homemade" restaurant in a welcoming atmosphere with a terrace. The menu of the dishes with market cuisine and drinks will do the rest.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SWISS BISTRO BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 53

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Sion

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,376 reviews

tripadvisor

TripAdvisor Rating 4.0/5

478 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Standard Ibis, old structurebut renovated recently

Customer review rating 4.3/5

Toni Solo - 27/10/2019 Confirmed reviews ALL

As expected. Not a great location

Hello and thank you for your comment! We will be happy to share it with our team! We take this opportunity to inform you that we have already renovated and conditioned our rooms and our IBIS in Valais will soon be brand new! Our restaurant has recently been awarded the "home-made" label, and was a huge success at the “fete du gout” last September in Sion. The bikes also electrics have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Do not lose the thread, like our facebook page IBIS SION! See you soon! The Ibis Sion Team

Not bad, for sure there are many rooms for improvement

Customer review rating 4.3/5

R. Couples - 11/10/2019 Confirmed reviews ALL

Very small room, even you can hear people wispering in the next room that we share the wall with, our neighboring guests were very noisy especially during sleeping time, no fridge to use, no botled water like other hotels. Another thing to mention, one night we came late arround 01:00 AM, main gate was closed, reception desk was empty, we were obliged to ring on the interphone to wake up someone to open the door, we noticed that he got upset because we bothered him I guess. The positive side, somehow it is affordable comparing to room prices in Switzerland.

Dear ALI R., Thank you for taking the time to tell us about your experience at the ibis Sion. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. . All our efforts are concentrated in preventing future occurrences. We close the door after 00:00 for security reasons. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Le Staff Ibis Sion

The room for 3 people is really small

Customer review rating 4.3/5

Ana Families - 06/10/2019 Confirmed reviews ALL

We stayed for only one night, and I'm glad that was all. We were travelling in family (3 people) and the room was too small, the bed for the third person wasn't comfortable at all. We could barely move inside the bedroom. However the staff was nice and the hotel was clean.

Hello and thank you for your comment! We are sorry you didn't have a good moment in our room. Ufortunately we cannot do anything to enlarge the size of the room and we are in the standard for a 23 hotel. We take this opportunity to inform you that we have already renovated and conditioned our rooms and our IBIS in Valais will soon be brand new! Our restaurant has recently been awarded the "home-made" label, and was a huge success at the “fete du gout” last September in Sion. The bikes also electrics have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Best regards The Ibis Sion Team

Nice for an IBIS but check that air conditioner works

Customer review rating 4.3/5

Victoria G. Solo - 31/08/2019 Confirmed reviews ALL

Mostly good but, firstly, website was misleading.... general statement on rooms leads you to believe that all rooms are air conditioned. We had to change rooms on arrival.... then more issues .... when I pay for an air conditioned room I expect it to work. Constantly on 25.9 degrees and we couldn’t adjust. Spoke with receptionist and also sent email to hotel to no avail. Additionally, I arranged late check out 5pm on my second day only to b told at 1pm on the last day that I needed to leave and that late checkout wasn’t possible as hotel was full.

Hello and thank you for your comment! We will be happy to share it with our team! We take this opportunity to inform you that we have already renovated our rooms with air conditioning and our IBIS in Valais will be soon totally new! Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... The Ibis Sion Team

Inkompetentes Personal

Customer review rating 4.3/5

Marcello Friends - 21/08/2019 Confirmed reviews ALL

Mühsam

Hallo und danke für Ihren Kommentar! Wir möchten Sie an dieser Stelle darüber informieren, dass wir unsere Zimmer bereits renoviert und konditioniert haben und unser IBIS im Wallis bald ganz neu sein wird! Unser Restaurant hat vor kurzem mehr das Label "hausgemacht" erhalten :)! Die Fahrräder sind bei IBIS SION angekommen ... besuchen Sie die Stadt kostenlos vom Hotel aus oder genießen Sie den Radweg, der es Ihnen ermöglicht, die Rhone zu bereisen und die Weinberge des Wallis zu entdecken ... Das Ibis Sion Team

Good staff

Customer review rating 4.3/5

Anonymous Couples - 13/08/2019 Confirmed reviews ALL

A good experience

Dear ALEXANDRE V., Thank you for your comment! We will be happy to share it with our staff! We take this opportunity to inform you that we have already renovated our rooms with air conditioning and our IBIS in Valais will be soon totally new! Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Do not lose the thread, like our facebook page IBIS SION! See you soon! The Ibis Sion Team

Had a sleepless night. First time I regret booking with Accor group

Customer review rating 4.3/5

Anonymous Couples - 11/06/2019 Confirmed reviews ALL

The room was not cleaned enough. The room was left open when we arrived with all windows opened. When asked about that in the reception they said it is ready and we can just get in close the door. The duvet was smelly, the toilet had a bad smell and overall it was a very bad experience that I had never before with accor hotels.

Hello and thank you for your comment! Do you know our contract mission 15? We are able to help you rapidly if you have a complaint about the room or the restaurant. Do not hesitate to take contact with the reception next time. We would be happy to help you. We take this opportunity to inform you that we have already renovated our rooms with air conditioning and our IBIS in Valais will be soon totally new! Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... See you soon! The Ibis Sion Team

Good comfortable stay

Customer review rating 4.3/5

Rumbie Solo - 05/06/2019 Confirmed reviews ALL

Lovely refurbished room, very clean, comfortable bed and very helpful accommodating staff.

Hello and thank you for your comment! We will be happy to share it with our team! We take this opportunity to inform you that we have already renovated our rooms with air conditioning and our IBIS in Valais will be soon totally new! Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Do not lose the thread, like our facebook page IBIS SION! See you soon! The Ibis Sion Team

Nice, comfortable + friendly

Customer review rating 4.3/5

Pia Business - 25/05/2019 Confirmed reviews ALL

Very good experience, thank you

Hello and thank you for your comment! We will be happy to share it with our team! We take this opportunity to inform you that we have already renovated our rooms and our IBIS in Valais will be soon totally new! Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Do not lose the thread, like our facebook page IBIS SION! See you soon! The Ibis Sion Team

Not happy.

Customer review rating 4.3/5

Bill Couples - 04/05/2019 Confirmed reviews ALL

Not made aware of parking charge when originally booking or renovations. Booked in and given room on 4th floor. Only after booking in were we told elevator was not currently in service and the stairwell railing carried wet paint signs.

Hello and thank you for your comment! We take this opportunity to inform you that we have already renovated 24 of our rooms and our IBIS in Valais will be soon totally new! Sorry for the problem with the stairs and the elevator...a bit of patience, we are in two days totally renewed. Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... See you soon! The Ibis Sion Team

Mr

Customer review rating 4.3/5

Anonymous Business - 02/05/2019 Confirmed reviews ALL

hotel is undergoing refurbishment which wasn't highlighted when booking. Shower was leaking. Bed was fine but I didn't expect these issues with Ibis.

Hello and thank you for your comment! We take this opportunity to inform you that we have already renovated 24 of our rooms and our IBIS in Valais will be soon totally new! A bit of patience, we are working for your confort of tomorrow! ;) Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... See you soon! The Ibis Sion Team

good

Customer review rating 4.3/5

Dave Business - 29/04/2019 Confirmed reviews ALL

it was nice, nice clean room, good breakfest

Hello and thank you for your comment! We will be happy to share it with our team! We take this opportunity to inform you that we have already renovated 24 of our rooms and our IBIS in Valais will be soon totally new! Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Do not lose the thread, like our facebook page IBIS SION! See you soon! The Ibis Sion Team
Customer review rating 4.3/5

Anonymous Couples - 26/04/2019 Confirmed reviews ALL

Personnel au top

Bonjour et merci pour votre commentaire! Nous serons heureux de le partager avec notre équipe! Nous en profitons pour vous signaler que nous avons déjà rénové 24 de nos chambres et notre IBIS en Valais sera bientôt tout neuf! Notre restaurant a récemment reçu en plus le label « fait maison » :)! Les vélos sont arrivés à IBIS SION…visitez la ville gratuitement depuis l’hôtel ou profitez de la piste cyclable qui vous permettra de parcourir le Rhône et découvrir les vignobles valaisans… Ne perdez pas le fil, likez notre page facebook IBIS SION ! A bientôt! Le Team Ibis Sion

Excellent for 1 night

TripAdvisor rating 4.0/5

800gert Family - 17/04/2019 TripAdvisor review

The hotel is not far from the motorway exit in a residential area. to the old city you need a car. I have not checked the public transportation and can not comment. Some of the rooms were under renovation, but the works did not harm, as we arrived on a Saturday and did leave very early Sunday morning. Our room has gone already through renovation. The room was small, bathroom as well, but you have to be aware that you are not staying in a 5 ***** hotel. All was functional and fine. I Defintely would go back if staying again in the area

Hello and thank you for your comment! We will be happy to share it with our team! We take this opportunity to inform you that we have already renovated 24 of our rooms and our IBIS in Valais will be soon totally new! Our restaurant has recently received more the label "homemade":)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Do not lose the thread, like our facebook page IBIS SION! See you soon! The Ibis Sion Team

nice people. very small room for 3 people.

Customer review rating 4.3/5

Anonymous Families - 15/04/2019 Confirmed reviews ALL

We booked for 3 people and received a very small room with a 3rd bed. so no room to move in this room. additionally, the room was nice and clean. but no hangers in the room except in one corner. would be great to have different hangers in the room so not 3 people have to go to one corner for changing. additionally: power only on one side of the bed -> in the todays world, everybody wants to charge it's phone next to the bed. why it's not possible to have power on each side of the bed?

Hello and thank you for your comment! We take this opportunity to inform you that we have already renovated 24 of our rooms and our IBIS in Valais will be soon totally new! Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... See you soon! The Ibis Sion Team

RAS

Customer review rating 4.3/5

Anonymous Families - 25/02/2019 Confirmed reviews ALL

RAS

Hello and thank you for your review! We will be happy to share it with our team! We take this opportunity to inform you that we have started the renovation work in our rooms and our IBIS in Valais will soon be brand new! Our restaurant has recently received in addition the label "homemade" :)! Bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Happy New year Stay in touch, like our facebook page IBIS SION!

surprising changes

TripAdvisor rating 4.0/5

FAKtravel Business - 18/02/2019 TripAdvisor review

To my surpise, the parking will be charged now extra. In the past 10 years of staying there, it was free of charge. The Menu card has again been reduced. But the meal I had was freshly prepared, hot and tasty. The hotel has now a few years on its shoulder. Sooner or later it needs a fresh-up. Not only the new room door keymsystems, which did not work that evening.

Hello and thank you for your review! We take this opportunity to inform you that we have started the renovation work in our rooms and our IBIS in Valais will soon be brand new! Our restaurant has recently received in addition the label "homemade":)! Bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... See you soon in our new IBIS!

Noisy

Customer review rating 4.3/5

R S. Families - 10/02/2019 Confirmed reviews ALL

There was wrapped furniture stacked outside our room and our neighbours were incredibly noisy. 7 nights earlier we stayed in the ibis budget in Fribourg which was considerably less budget in every way. We stay in many ibis hotels across Europe and Sion is amongst the most dated we have found. The price was good though

Hello and thank you for your review! Our hotel is under renovation, a little of patience and we will be completely new and nicer than today...we are working for more comfort in the future. Hope we will regain your trust after our renovation... Our restaurant has recently received in addition the label "homemade" :)! Bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Ibis Sion Team!

Perfect

Customer review rating 4.3/5

Philipp B. Families - 04/01/2019 Confirmed reviews ALL

Really friendly environment. Top location

Hello and thank you for your review! We will be happy to share it with our team! We take this opportunity to inform you that we have started the renovation work in our rooms and our IBIS in Valais will soon be brand new! Our restaurant has recently received in addition the label "homemade" :)! Bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Stay in touch, like our facebook page IBIS SION! See you soon! The Ibis Sion Team

Disappointing due to several items not working

Customer review rating 4.3/5

Malcolm H. Couples - 29/12/2018 Confirmed reviews ALL

We checked in at about 16:00 on 23/12/18, drops our bags and left the hotel immediately, to visit family. We returned to our room at about 22:00 (no. 208) to find the heating was not working, with freezing temperatures outside. At reception they gave us a fan heater, which also did not work. A second heater worked and gave us some warmth whilst undressing and getting up. The reception informed us a technician would fix the problem on 24/12/18. My wife returned to the hotel at about 15:00 and noticed the heating was still not working. My wife then had to pack our luggage and belongings on her own to move to another room (no. 212), where the heating was working. The next day, 25/12/18, we returned to the hotel at about 23:00 to find our key cards did not work. Although we were very tired, we had to go down to reception again to get the cards re-activated. The same thing occurred on the evening of 26/12/18. As we were preparing for bed, we discovered there were no new plastic beakers in the bathroom, only the old one, which was cracked and leaked. I returned again to reception, asked for 2 glasses, waited about 5 mins, only to be presented with 2 bags of ice, due to a language misunderstanding (Glass sounds like "Glace" in French), which except for the circumstances would have been quite amusing and a good sketch for "Fawlty Towers". We checked out on 27/12/18, but were refused any reduction to the bill. Our experience at the Sion Ibis was not typical of many previous stays at Ibis hotels at various places across Europe, or indeed of our previous stay in Sion, about 8 years ago. Normally, the facilities work. As usual, the reception staff were friendly and the breakfast was good.

Dear MALCOLM H., Thank you for taking the time to tell us about your experience at the ibis Sion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Le Staff Ibis Sion
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