ibis Sion 3 stars

Customer review rating (ALL Rating) 4.3/5 425 reviews

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Description

Hotel extras

  • Ideal location near the highway

  • Comfortable rooms with free Wi-Fi and air conditioning in the double rooms

  • Paid outdoor parking and free bikes

  • Le Bistro des Copain restaurant, which has the "Fait Maison" quality mark

  • 2 well-equipped meeting rooms

Our accommodation(s)

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Hotel location

ibis Sion

Avenue Grand Champsec 21
1950 SION
Switzerland

GPS:46.231108, 7.381664

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE BISTRO DES COPAINS

Come discover the Bistro des Copains, a "homemade" restaurant in a welcoming atmosphere with a terrace. The menu of the dishes with market cuisine and drinks will do the rest.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  425 reviews

TripAdvisor Rating  3.9/5  500 reviews

Questioning Customer Focus

Customer review rating 1.5/5

Jhr Business - Confirmed reviews ALL

Dear, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you encountered during your stay. Regarding the welcome drink for Silver members, we would like to clarify that it now needs to be validated through the Accor application. Our team would have been more than happy to assist you with this process, and we regret that this was not clearly communicated to you. We also apologize for the waiting time at check-out. Please rest assured that we take your feedback seriously and will address this internally to ensure a smoother experience for our guests. We truly appreciate your loyalty as a Silver member and hope to have the opportunity to welcome you again, offering you the level of service you expect and deserve. Best regards, Marika - Front Desk Ibis Sion

A Nice stay

Customer review rating 4.5/5

Cristian Solo - Confirmed reviews ALL

Dear Cristian, Thank you for your wonderful review and for rating your stay a 9 out of 10! We are delighted to hear that you had a pleasant experience at our hotel. We truly appreciate your kind words about our team, especially our bartender—it’s great to know that his sense of humor added to your stay! We will also pass on your compliments to our new cook for the Rösti dish; he will be thrilled to hear your positive feedback. It’s fantastic to hear that you enjoyed your clean and comfortable room, as well as our breakfast selection. While we understand that our location is a bit further from the city center, we hope the quality of our service and amenities made up for it. We look forward to welcoming you back in the future for another great stay! Best regards, Marika - Front Desk Ibis Sion

Disappointing

Customer review rating 2.5/5

Martial Families - Confirmed reviews ALL

Dear Martial, Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We apologize for the inconvenience caused by the ongoing renovations. These improvements are necessary to enhance our facilities, but we understand that they may have affected your impression of the hotel. Regarding your room and the cleanliness concerns, we take your comments seriously and will address them with our team to ensure better quality and service. We also regret if our front desk response did not meet your expectations. Your satisfaction is important to us, and we will reinforce training to ensure a more accommodating approach. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you again under better conditions. Best regards, Marika - Front Desk Ibis Sion

A extremely efficient hotel with the most pleasant and knowledgeable staff

Customer review rating 5.0/5

David Y. Couples - Confirmed reviews ALL

Dear David, Thank you so much for your wonderful review and the perfect score of 100! We are thrilled to hear that your stay with us was such a pleasant experience. Our team takes great pride in providing intuitive and efficient service, and it means a lot to know that their efforts left a positive impression on you. It’s great to hear that our staff’s knowledge of the Accor program and their dedication to ensuring a seamless check-in and check-out made your stay even more enjoyable. We’re also delighted that you found your room to be clean and fully functional and that our team could assist you with all your inquiries. Feedback like yours motivates us to continue delivering exceptional experiences to our guests. Thank you for choosing our hotel, and we look forward to welcoming you back for another memorable stay soon! Warm regards, Marika - Front Desk Ibis Sion

Good location

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

Dear A., Thank you for taking the time to share your feedback. We are very sorry to hear about your experience, as it certainly does not reflect the standards we strive to maintain at our hotel. We would like to understand more about your stay to address these issues and ensure they do not happen again. May we ask if you had the opportunity to report these concerns to our reception staff during your stay? Our team is always ready to assist and would have been more than happy to resolve these matters promptly. Your feedback is invaluable, and we sincerely hope you will give us another chance to provide you with a much better experience in the future. Best regards, Marika - Front Desk Ibis Sion

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Other web-users rate our hotel

  • 187 reviews 6.8/10 Location
  • 340 reviews 5.9/10 Room
  • 306 reviews 8.9/10 Service
  • 6 reviews 7.8/10 WiFi
  • 176 reviews 5.1/10 Comfort
  • 166 reviews 8/10 Breakfast
  • 127 reviews 5.6/10 Cleanliness
  • 116 reviews 4.6/10 Value

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