Saint Gervais Hotel & Spa - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 1,030 reviews

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Description

Hotel extras

  • Restaurant Avanti: Italian cuisine, terrace, bar lounge Le Marie Paradis.

  • The hotel's Spa is temporarily closed.

  • Free access: Mont-Blanc Tramway for bookings of min. 2 nights, 1 ticket/rm

  • 10% discount at the Thermes de Saint-Gervais Mont-Blanc

  • 5 seminar rooms filled with natural light, with private entrances

Our accommodation(s)

Hotel location

Saint Gervais Hotel & Spa - Handwritten Collection

680 Rue du Mont Lachat
74170 SAINT GERVAIS LES BAINS
France

GPS:45.897178562824124, 6.7099903146589375

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

AVANTI

Pasta and parmesan, artisanal pizzas, antipasti to share, vegan options... Discover the warmth of the Mediterranean in this restaurant in Saint-Gervais, ideal for your festive events and cocktail dinners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,030 reviews

Customer review rating 2.0/5

Andrew K. L. W. Families - Confirmed reviews ALL

The Hotel was advertised with a Spa but this was closed indefinitely - no alternative facility was offered at check in. Bad smell in the bathroom. No milk in the room for Tea and Coffee, and restocking of the Tea, Coffee and sugar was very inconsistent. Bar was occupied with a function for the entire day on our arrival.

Customer review rating 2.0/5

Daniel C. Families - Confirmed reviews ALL

Hotel was good location wise and the rooms were comfortable. But the lifts weren't working, so we took the stairs...it was a fire escape, when we got there the exit was blocked, so we couldn't get through. Told the receptionist, didn't care. Surprising as they had just had a fire! Lots of snags with the room, breakfast was very poor, for example soggy eggs and sausages.

Customer review rating 4.0/5

Caroline R. Couples - Confirmed reviews ALL

Really enjoyed our stay here however we were disappointed to discover when we checked in that the spa facilities were not available for use. As we had booked our stay based on the hotel having these facilities which we were looking forward to using

Customer review rating 5.0/5

Ben M. Couples - Confirmed reviews ALL

We enjoyed the comfort of the room, the friendly staff and the good pizza in the restaurant and their easy access to the village and the ski slopes. Thank you so very much for everything.

Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed the comfort of your room, the friendliness of our staff, and the pizzas in our restaurant. We’re also happy that our location, with easy access to the village and ski slopes, contributed to a pleasant stay. Thank you again for your lovely message — it truly means a lot to our team. We hope to welcome you back again very soon. Best regards, The Hotel Team

Customer review rating 0.5/5

Robert J. Couples - Confirmed reviews ALL

Twice reported a bad smell in the bathroom to reception and nothing was done. One day the cleaning was terrible and done at 5pm (not good on a skiing trip). All spa facilities were out of order and no compensation offered (such as tickets to the spa in the town). Bar closed for a staff event on Saturday night and 4 days later vomit outside still hadn’t been cleaned away. Bar staff left us with empty glasses for ages (on her phone) so we had to keep getting up and asking for service. Only instant coffee and no milk in our room. No minibar and no glasses on the room. All of which I would expect in a 4 star hotel for €250+ per night. Breakfast was good, no complaints there. Very very bad value for money

Other web-users rate our hotel

  • 339 reviews 9.3/10 Location
  • 608 reviews 8.1/10 Room
  • 656 reviews 8.3/10 Service
  • 307 reviews 6/10 Wellness Area
  • 273 reviews 8.6/10 Breakfast
  • 225 reviews 9.5/10 Vibe
  • 180 reviews 7.5/10 Cleanliness
  • 96 reviews 3.1/10 Pool

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