Name: Le Saint Gervais Hotel & Spa - Handwritten Collection l ALL - ALL
Address: 680 Rue du Mont Lachat, SAINT GERVAIS LES BAINS, 74170, FR
Telephone: +33486807474
Rating: 4.6

Saint Gervais Hotel & Spa - Handwritten Collection

Between Megeve and Chamonix, near the village and thermal baths of St-Gervais Mont-Blanc, this lovely hotel combines design, comfort and local spirit. Sip a cocktail at Marie Paradis bar, relax in the spa with jacuzzi or plan a Savoyard adventure from one of the 75 rooms and suites. Hungry. Avanti restaurant offers Italian delicacies. Attentive hospitality and 4-star elegance at St Gervais Hotel and Spa.

The rooms with a superb view of the Alps offer a chic, modern ambiance. In summer and winter, fill up on a gourmet breakfast. Explore the region, visit the thermal spa and enjoy unforgettable experiences. In winter: skiing, snowshoeing, sledging, views of Mont Blanc with over 250 miles of slopes. In summer: Mont-Blanc tramway, Aiguille du Midi. Relax at St-Gervais Mont-Blanc thermal baths, 5 min on foot.

Reach our hotel by train from St-Gervais-les-Bains station or rent a car to visit Chamonix 25 min away, and Geneva or Annecy 1 hr away. Book 2 nights and get a free return trip on the Mont-Blanc tramway.

Your holiday home in the heart of a beautiful village in Haute-Savoie. Our 4-star hotel welcomes you to the mountains and spa facilities to rejuvenate in a unique and authentic place whatever the season.

Hotel Management

**THE HOTEL SPA IS CLOSED FOR AN INDEFINITE PERIOD 1 complimentary return ticket to the Mont-Blanc railway for all reservations of a minimum of 2 nights. The highest cog railway in France. The departure station is located just 55 yards from the hotel. *Subject to availability. 1 journey per room booked - minimum 2 nights

Hotel extras

Restaurant Avanti: Italian cuisine, terrace, bar lounge Le Marie Paradis.
The hotel's Spa is temporarily closed.
Free access: Mont-Blanc Tramway for bookings of min. 2 nights, 1 ticket/rm
10% discount at the Thermes de Saint-Gervais Mont-Blanc
5 seminar rooms filled with natural light, with private entrances

Our accommodation(s)

Room

Classic Room - 1 double bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic Room - 1 double bed and 1 single convertible armchair

3 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Classic Room - 2 single beds and 1 single convertible armchair

3 pers. max
20 m² / 215 sq ft

Bedding 1 x Joinable bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Superior Room - 1 double bed and 1 single sofa bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Single bed(s) and 1 x Double bed(s)

See availabilities

Suite

Junior Suite - double bed and double sofa-bed

4 pers. max
42 m² / 452 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Suite

Suite - 1 double bed and 2 singles

4 pers. max
45 m² / 484 sq ft

Bedding 1 x Double bed(s) and 1 x Joinable bed(s)

See availabilities

Hotel location

Saint Gervais Hotel & Spa - Handwritten Collection

680 Rue du Mont Lachat
74170 SAINT GERVAIS LES BAINS
France

GPS:45.897178562824124, 6.7099903146589375

+33 4 86 80 74 74

Railway station
Highway exit
Helipad/aerodrome

LE FAYET

Railway station

Access: 5 km / 3.11 mi 41 min walk / 10 min drive

A 41 SORTIE 21

Highway exit

Access: 7 km / 4.35 mi 12 min drive

MEGEVE

Helipad/aerodrome

Access: 17 km / 10.56 mi 25 min drive

Mont Blanc Massif

Mountain

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

Near the property

Car park

AVANTI

Pasta and parmesan, artisanal pizzas, antipasti to share, vegan options... Discover the warmth of the Mediterranean in this restaurant in Saint-Gervais, ideal for your festive events and cocktail dinners.

The best massage is after a day of skiing or hiking. Relax in the hands of our spa experts and discover [comfort zone] treatments, a sustainable, committed brand that cares for your skin and the planet.

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Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 123 m² / 1323.96 sq ft
Maximum seats capacity: 110
Maximum capacity for banquets: 110

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,016 reviews

Christopher L. Couples - 2/10/2026 Confirmed reviews ALL

We have stayed for a week in ski season for the last 4 years. Hotel is well located for ski bus and restaurants. Rooms are spacious with comfortable beds. We had a superior room with a chair-bed so the room could have accommodated 3 people. However there were no chairs and no coffee table. The only place to sit was on the bed. Like many modern hotels the design of hanging and storage space is frustrating. No drawers in which to keep smaller items of clothing and clothing not designed to be hung up, forcing guests to live out of their suitcases. The only way we could access the safe was to get on our hands and knees on the floor - not good when you are an older person. We also experience several housekeeping issues during the week including:waste bins not emptied, tissues not replaced even when the empty box was left in an obvious place, shower gel not replaced and when it was replaced the bottle was left on the floor or the shower, a bath towel with what looked like make up stains on it, a hand towel being taken away and not replaced, bath mats being replaced with hand towels, and finally on the day before leaving we came back to find our room had not been serviced at all! These issues were raised with the reception staff who did their best to put the other things right but it was too late to service the room that day. Choice and quality of food at breakfast was good - but fresh orange juice would be nice!

Tracy J. Couples - 2/9/2026 Confirmed reviews ALL

My third and last stay at this hotel. Prior to my arrival I received an email from the hotel explaining that the spa would be closed due to a "technical event". Upon arrival I was informed that the "technical event" was actually a fire. A quick google told me it took 34 fire fighters three hours to contain. Thankfully our room did not smell of smoke because the fire door clearly did it's job. However all of the common areas are suffering from smoke contamination. The smell is undeniable, guests are breathing in toxins. The hotel know it's a problem as they keep the fire doors open in the corridors in an effort to air the smell. This was clearly an unfortunate accident but I believe the hotel had a duty of care to be honest with me prior to my arrival. If I had known I would have made alternative arrangements. My second grievance regards a private party that took place in the dining room on the night of our arrival. Loud music/people shouting outside our bedroom window until 2am. This is not conducive to a 4 star spa hotel that promotes rest and relaxation. Another demonstration of a complete lack of transparency from this hotel. I should have been accommodated in a quiet room or informed prior to arrival as I would have stayed elsewhere. In summary, our 4 night stay turned out to be an expensive mistake.

Bonjour Madame, Nous vous remercions d’avoir pris le temps de partager votre expérience et nous sommes sincèrement désolés que votre séjour n’ait pas répondu à vos attentes. Concernant l’incident technique survenu avant votre arrivée, nous tenons à préciser que seul l’espace spa a été impacté. Par souci de ne pas inquiéter inutilement nos clients, nous avons choisi d’en faire mention de manière mesurée dans notre communication par email. En revanche, nous avons toujours été transparents par téléphone et en face-à-face, car nous n’avons jamais cherché à dissimuler cet événement, bien au contraire. Comme vous l’indiquez, les services de secours et les autorités compétentes sont intervenus longuement sur place, non seulement pour maîtriser l’incident, mais surtout pour s’assurer que l’établissement ne présentait plus aucun risque. À l’issue de ces contrôles, il a été confirmé que l’hôtel était parfaitement sécurisé et que les odeurs résiduelles n’étaient en aucun cas toxiques. Dans le cas contraire, l’établissement aurait été immédiatement fermé. La sécurité de nos clients et de notre personnel reste notre priorité absolue, et nous ne prendrions jamais le moindre risque à ce sujet. Concernant votre second point, nous tenons également à préciser qu’aucune soirée privative n’a eu lieu dans notre établissement durant votre séjour. Nous regrettons sincèrement si des nuisances sonores ont pu perturber votre repos et comprenons votre déception à ce sujet. Nous sommes conscients que certains éléments ont pu altérer votre perception de votre séjour, et nous le regrettons profondément. Notre équipe s’efforce chaque jour d’offrir un cadre paisible, transparent et conforme aux standards d’un hôtel spa 4 étoiles. Nous vous remercions encore pour votre retour, qui nous aide à continuer à améliorer nos services, et restons à votre disposition si vous souhaitez échanger plus en détail avec nous. Cordialement, L’équipe du Saint Gervais Hotel & Spa

Susan M. Couples - 2/2/2026 Confirmed reviews ALL

Nice staff Lovely public areas. Large room with comfortable bed and balcony but rather sparsely furnished. Another easy chair and a coffee table would be good. Very awkwardly placed bedside light switches. Having been advised by hotel to book spa times in advance it was irritating that the hotel booked us in for December dates rather than January and sent so many reminders .It took a lot of emails from me to get the dates corrected. Then I got reminders about the January dates yet when we arrived at the hotel I was advised that the spa was out of action because of a fire. This is obviously devastating for the hotel but I should have been advised in advance and not inundated with reminders. The compensation of one visit to the public swimming pool at the other side of the town seemed paltry when I had booked and been looking forward to a swim and sauna every day after skiing

Bonjour, Nous vous remercions sincèrement d’avoir pris le temps de partager votre retour détaillé. Nous sommes ravis de lire que vous avez apprécié l’accueil de notre équipe, le confort de votre chambre ainsi que nos espaces communs. Vos remarques concernant le mobilier et l’emplacement des interrupteurs ont bien été prises en compte et seront étudiées dans le cadre de nos améliorations futures. Nous regrettons profondément les erreurs concernant la réservation de vos créneaux au spa ainsi que les désagréments liés aux rappels envoyés. Ces dysfonctionnements ne reflètent pas le niveau de service que nous souhaitons offrir, et nous vous présentons nos sincères excuses à ce sujet. Concernant la fermeture exceptionnelle du spa suite à l’incendie, nous comprenons parfaitement votre déception, d’autant plus que cet espace représentait un élément important de votre séjour. Vous avez raison, une meilleure anticipation et communication de notre part auraient été nécessaires, et nous travaillons activement à améliorer ce point. Une compensation vous a bien été proposée durant votre séjour, même si nous comprenons qu’elle n’ait pas pleinement répondu à vos attentes. Dans ce contexte particulier, nous avons fait de notre mieux pour proposer une alternative malgré les contraintes extérieures. Votre retour est précieux et nous aide à progresser. Nous espérons sincèrement avoir l’occasion de vous accueillir de nouveau dans de meilleures conditions et de vous offrir une expérience à la hauteur de vos attentes. Bien à vous, L'équipe du Saint Gervais Hotel & Spa

Antoine B. Families - 2/1/2026 Confirmed reviews ALL

Spa not available which impacts value for money

Bonjour, Nous comprenons votre remarque concernant l’indisponibilité du spa et l’impact que cela a pu avoir sur votre expérience. Nous tenons toutefois à vous rappeler qu’une compensation a bien été accordée à ce titre, afin de limiter la gêne occasionnée. Nous restons à votre disposition pour toute information complémentaire. Cordialement,

Andrew K. L. W. Families - 1/28/2026 Confirmed reviews ALL

The Hotel was advertised with a Spa but this was closed indefinitely - no alternative facility was offered at check in. Bad smell in the bathroom. No milk in the room for Tea and Coffee, and restocking of the Tea, Coffee and sugar was very inconsistent. Bar was occupied with a function for the entire day on our arrival.