Hotel Royal St. Georges Interlaken MGallery 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,017 reviews

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Hotel Royal St. Georges Interlaken MGallery - Image 1
Hotel Royal St. Georges Interlaken MGallery - Image 2
Hotel Royal St. Georges Interlaken MGallery - Image 3
Hotel Royal St. Georges Interlaken MGallery - Image 4
Hoeheweg 139, 3800 INTERLAKEN, Switzerland

Description

Hotel extras

  • Air conditioning in all rooms

  • Brasserie St. Georges with terrace

  • Family rooms

  • Ideal location in downtown

  • Historic hotel with a romantic atmosphere

Our accommodation(s)

Single Bed

Historic, customized rooms in Baroque style with A/C, no balcony

  • 1 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View or Courtyard View
  • Most of the accommodation: Corner Room

Hotel location

Hotel Royal St. Georges Interlaken MGallery

Hoeheweg 139
3800 INTERLAKEN
Switzerland

GPS:46.688656, 7.862805

Telephone
Fax +41 33 823 30 75

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE ST. GEORGES

Whether you enjoy classic French cuisine or Swiss specialties, we use fresh ingredients from local producers to create exquisite and healthy dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,017 reviews

TripAdvisor Rating  4.1/5  1,183 reviews

Customer review rating 3.5/5

Mallika K. Solo - Confirmed reviews ALL

Good location. Moderate room quality. My room on first night has problem with heater. it was so cold and hard to sleep. There is a bit problem to connect in room WIFI with my laptop as well. I changed to new room on 2 nd night. Hotel staff is helpful esp. concierge. However, I needed to unpack, pack and then unpack again. Breakfast is a bit little variety.

Dear Mrs. K., Thank you very much for taking the time to share such detailed feedback about your recent stay with us. As a valued ALL Platinum member, your comfort and satisfaction are extremely important to us, and I extend my sincerest apologies for the inconveniences you experienced. I am truly sorry for the issue with the heating in your first room and for the discomfort this caused. I also understand how inconvenient it was to unpack and repack when changing rooms, even though our team assisted you throughout the process. Additionally, we regret the difficulties you faced with the WiFi connection, and our IT team is reviewing this to avoid a recurrence. Your comments regarding the breakfast variety and the recognition of your ALL benefits — including the welcome drink and upgrade — have been shared with the concerned departments. We will reinforce our procedures to ensure our Platinum members receive the full and proper recognition they deserve. On a positive note, we are very pleased to hear that our concierge team provided excellent service and supported you with the room move and transfer to the train station. Your kind words have been passed on to them. Thank you once again for your valuable feedback. It plays a crucial role in helping us improve our services. We truly hope to welcome you back in the future and provide a smoother and more enjoyable experience. Kind regards, Antonios Sakoutis Assistant Front Office Manager

Customer review rating 0.5/5

Adipta M. Families - Confirmed reviews ALL

Restaurant Staff at the Brassiere was too rude during Breakfast even though we reached to have our food before 10:30AM. Staff at Reception made false commitments of having Japanese Bidets in our washrooms but later claimed that they are defective though they were quite aware about the fact. Guest Services were too slow. Calls weren’t responsive. Shortage of Staff was prominently cited.

Dear Mr. M., Thank you for taking the time to share such detailed feedback regarding your recent stay with us. First and foremost, please accept our sincere apologies for the disappointing experience you encountered. Your comments do not reflect the level of hospitality and professionalism we strive to deliver, especially to our valued ALL Gold members. We are truly sorry for the rude behaviour you experienced from our restaurant team during breakfast. This is unacceptable, and your feedback has already been shared with our Food & Beverage management for immediate review and corrective training. We also regret the misunderstanding regarding the Japanese bidets in your room. Clear and honest communication is essential, and we are investigating this matter internally to ensure such a situation does not occur again. In addition, we apologise for the slow response from Guest Services and the poor WiFi connection during your stay. We understand how frustrating this must have been, and we are taking steps to improve both the responsiveness of our team and the speed and reliability of our internet service. Please rest assured that each point you raised is being addressed with the appropriate departments. Your feedback is extremely valuable to us as we work to enhance our services and ensure a much smoother experience for our guests. Despite the shortcomings you encountered, we truly hope you will give us another opportunity to restore your confidence in our hotel and provide you with the high-quality service you rightly expect as an ALL Gold member. Warm regards Antonios Sakoutis Assistant Front Office Manager Royal St Georges Hotel Interlaken – MGallery Collection

Customer review rating 4.5/5

Marina B. Business - Confirmed reviews ALL

excellent reception, smooth check in, great and very friendly service, very clean and spacious room, comfortable bed - everthing was great

Customer review rating 3.0/5

Wing K. N. Couples - Confirmed reviews ALL

Check in was smooth and the room was ok. But the breakfast buffer was disappointing. Food was scarce and not being refilled. No eggs or toast bread. Even water ran out.

Customer review rating 4.5/5

Nandita D. Couples - Confirmed reviews ALL

Great friendly service, made our birthday celebration special!

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Other web-users rate our hotel

  • 445 reviews 9.6/10 Location
  • 619 reviews 8/10 Room
  • 774 reviews 8.4/10 Service
  • 14 reviews 5.7/10 WiFi
  • 291 reviews 8/10 Breakfast
  • 152 reviews 7.4/10 Cleanliness
  • 9 reviews 4.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.