Hotel Royal St. Georges Interlaken - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,148 reviews

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Hotel Royal St. Georges Interlaken - MGallery Collection - Image 1
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Hoeheweg 139, 3800 INTERLAKEN, Switzerland

Description

Hotel extras

  • Air conditioning in all rooms

  • Brasserie St. Georges with terrace

  • Family rooms

  • Ideal location in downtown

  • Historic hotel with a romantic atmosphere

Our accommodation(s)

Single Bed

Historic, customized rooms in Baroque style with A/C, no balcony

  • 1 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View or Courtyard View
  • Most of the accommodation: Corner Room
See availabilities

Hotel location

Hotel Royal St. Georges Interlaken - MGallery Collection

Hoeheweg 139
3800 INTERLAKEN
Switzerland

GPS:46.688656, 7.862805

Telephone
Fax +41 33 823 30 75

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE ST. GEORGES

Whether you enjoy classic French cuisine or Swiss specialties, we use fresh ingredients from local producers to create exquisite and healthy dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,148 reviews

Customer review rating 5.0/5

Hamidreza R. Couples - Confirmed reviews ALL

Very welcoming staff, nice and clean room with good view and day light, good breakfast, nice bar and resturant, reasonable price.

Customer review rating 5.0/5

Pradeep K. Couples - Confirmed reviews ALL

Perfect location Good breakfast spread even for vegetarians and vegans Special mention of Pierre at the reception and Seif at the restaurant Cool welcome kit for a premium Accor member Spacious rooms and amazing view from balcony

Customer review rating 5.0/5

Aman C. Families - Confirmed reviews ALL

Great location, well appointed rooms. Room was allocated on their newer wing with stunning views. Special mention to Pierre, Rahim and another gentleman (apologies, I missed out their name) for seamless check in and assisting with local attractions. The General Manager’s welcome card and amenities was a lovely gesture and made us feel truly valued. Will highly recommend this hotel! Looking forward to our next stay soon.

Dear Aman, Thank you so much for your glowing review and for your loyalty as a Gold member of our ALL – Accor Live Limitless programme. It was a true pleasure to host you and your family. I am personally touched by your kind words, and I will be sure to share your "special mention" with Rami and the rest of our front office team. We are delighted that you enjoyed the stunning views from our newer wing and that the General Manager’s welcome gesture made you feel truly valued—this is exactly the "MGallery moment" we strive to create for our guests. Assisting you with local attractions and ensuring a seamless check-in was our pleasure. We are already looking forward to your next visit to Interlaken! Warm regards, Pierre Mahon Front Office Manager Hotel Royal St Georges Interlaken MGallery Collection

Customer review rating 5.0/5

Priyam K. Couples - Confirmed reviews ALL

The staff at the front desk very polite and accommodating. Highly appreciate them for providing me with an early check in. The breakfast was decent and the room was fantastic - will definitely visit again.

Dear Priyam K., Thank you for your perfect rating and for your kind words following your recent stay at the Hotel Royal St. Georges Interlaken - MGallery Collection. We are delighted to hear that you enjoyed our prime location and that your room met your expectations. It is especially rewarding to know that our front desk team’s efforts to accommodate your early check-in were appreciated; providing a seamless and welcoming arrival is always our priority. We are glad you had a pleasant breakfast experience and look forward to your promised return. It was a pleasure having you with us, and we hope to welcome you back very soon! Warm regards, Pierre Mahon Front Office Manager Hotel Royal St Georges Interlaken MGallery Collection

Customer review rating 3.0/5

Helina L. Families - Confirmed reviews ALL

The hotel benefits from an excellent location and a competent, polite team. However, it is visibly short-staffed, which impacts the guest experience across several areas. A cot request took considerable time to be fulfilled, and a maintenance issue (a flickering lamp) was only addressed late in the day. At breakfast and dinner, restaurant staff were clearly overwhelmed - food replenishment and guest attention suffered despite their best efforts. Housekeeping also needs closer attention. Ongoing exterior painting works suggest renovations may be underway, which could explain the current growing pains. Overall, the foundations are solid, but until staffing levels improve, I would consider alternative options.

Dear Ms. L., Thank you for taking the time to provide such detailed feedback regarding your recent family stay. Please accept my sincerest apologies for the numerous shortcomings you experienced; the situation you described regarding the maintenance and cleanliness of your room falls far below the MGallery standards we pride ourselves on. I am deeply concerned to hear about the hygiene issues in your bathroom and the delays in fulfilling your requests for a cot and maintenance. Please be assured that I have personally met with our Executive Housekeeper and our Technical Director to address the mold on the blinds, the air vent buildup, and the drainage issues in room 127 immediately. We are also currently reviewing our staffing levels in the restaurant to ensure our service remains attentive, even during peak periods and ongoing exterior renovations. On a positive note, I am glad that our reception and restaurant teams made a polite and competent impression despite the pressure. We truly value your loyalty as an ALL member, and I would welcome the opportunity to regain your trust. Please do not hesitate to contact me directly before your next visit to Interlaken so I can personally oversee your arrangements. Warm regards, Pierre Mahon Front Office Manager Hotel Royal St Georges Interlaken MGallery Collection

Other web-users rate our hotel

  • 433 reviews 9.7/10 Location
  • 594 reviews 8/10 Room
  • 790 reviews 8.8/10 Service
  • 10 reviews 6.1/10 WiFi
  • 279 reviews 7.4/10 Breakfast
  • 241 reviews 8.1/10 Comfort
  • 148 reviews 6.6/10 Cleanliness

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