ibis Styles Paris Bercy 3 stars

Customer review rating (ALL Rating) 4.0/5 5,915 reviews

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ibis Styles Paris Bercy - Image 1
ibis Styles Paris Bercy - Image 2
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77 rue de Bercy, 75012 PARIS, France

Description

Hotel extras

  •  Metro lines 14 + 6 opposite hotel ✈️ Orly Airport in 20 mins via line 14

  •  Opposite Bercy station; 10-min walk to Gare de Lyon  Near Accor Arena

  • Le Papa Cabane: terrace, live sport events, cocktails, pizzas, platters

  • GREEN KEY: Sustainable Tourism Certification 

  • 7 renovated meeting rooms with daylight Terrace overlooking Parc de Bercy

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with twin beds

Photo out of - Standard Room with twin beds

Air-conditioned room with two 35" single beds, Micro Green soft pillows, a cozy duvet and 3" mattress topper for even more comfort! 43" flat-screen TV with international channels and free WIFI.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Enjoy the comfort of a queen-size bed with Sweet Bed by ibis bedding as well as functional equipment adapted for people with reduced mobility. Flat-screen TV, free WIFI, air conditioning.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Ideal for your family, the suite can accommodate two adults and two children. It offers a queen-size bed and a sofa bed for two people, a 43" LCD TV and air conditioning.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Double sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Styles Paris Bercy

77 rue de Bercy
75012 PARIS
France

GPS:48.83859, 2.381206

Telephone
Fax +33 1 53 46 50 99
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 361 rooms
  • 7 rooms for people with reduced mobility
  • 7 family rooms
  • 9 connecting rooms
  • 361 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Pressing

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

7 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Children''s TV Channels

Sports and leisure

Boules/petanque

  • Nearby

Jogging track Additional charge

  • Nearby

Skating rink Additional charge

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • 50 parking spaces

  • Parking pricing: 30.00 € 30 EUR Per day

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

LE BACKSTAGE

Photo out of - LE BACKSTAGE

Backstage Bar: the highlight of your evenings in Bercy. A lively, sunny terrace in a relaxed, urban setting near Accor Arena. The perfect spot for coffee or cocktail after work or before/after an event.

Bar Type
BAR
Capacity
40
Accessibility
Accessible service
Telephone +33 1 53 46 50 50

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Foosball
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Backstage Bar: the highlight of your evenings in Bercy. A lively, sunny terrace in a relaxed, urban setting near Accor Arena. The perfect spot for coffee or cocktail after work or before/after an event.

Enjoy an energy boost with our gourmet and healthy buffet. Re-fuel on French pastries and breads, cold cuts, cheeses, fresh fruit and create-your-own yogurt bowls with our selection of toppings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  5,915 reviews

Customer review rating 0.5/5

Maimuna C. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Rajkumar S. Business - Confirmed reviews ALL

Customer review rating 1.5/5

Martina D. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Isabel C. P. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Theodoros S. Friends - Confirmed reviews ALL

Dear Mister S., Thank you for your positive feedback regarding our convenient location and friendly staff. We are delighted to hear that you found us easily accessible in Paris. Your kind words are greatly appreciated and motivate us to continue providing excellent service. Best regards, Ibis Styles Paris Bercy

Customer review rating 0.5/5

Maimuna C. Couples - Confirmed reviews ALL

I was extremely disappointed with my stay at ibis Styles Paris Bercy. The first room was very small, had almost no proper storage space, the bathroom felt outdated, and the room was extremely hot to the point that I was sweating and uncomfortable. I reported the temperature issue to a staff member downstairs and was told someone would come up to check it, but nobody ever came. Because the room was so uncomfortable, we asked to change rooms. I also asked about getting a refund because I honestly did not want to continue the stay, but I was told I could not receive a refund because the room had already been paid for. They eventually moved us to another room, but unfortunately the experience was still disappointing and the new room did not really solve the issues. The floors did not feel properly cleaned, and there was an unpleasant odor in the hallway. I was so uncomfortable that I ended up spending one night at another hotel nearby instead of staying in the room I had already paid for. For the amount I paid, I expected a much cleaner, more comfortable stay and better customer service when I raised my concerns. The location near Bercy is convenient, but unfortunately that was not enough to make up for the overall experience.

Customer review rating 2.0/5

Rajkumar S. Business - Confirmed reviews ALL

Dear Hotel Management Team, Subject: Formal Feedback and Concerns Regarding My Recent Hotel Stays I am writing to share some concerns regarding my recent stays at your hotel from 9–10 October 2026 and 16–18 October 2026. Initially, I considered not raising these concerns, understanding that service challenges can occasionally occur, particularly in hotels with a high volume of guests. However, following a medical emergency due to wheezing and breathing discomfort, I felt it was important to bring my experience to your attention. During my stay from 16–18 October, I experienced the following: Air conditioning and ventilation: The air conditioner in my room was not functioning properly, and there was very little air circulation. This made the room extremely uncomfortable during the night and contributed to a feeling of suffocation and breathing difficulty. I fully realized the issue on the afternoon of 17 October. Dust in the room: There was a considerable amount of dust, which further aggravated my breathing discomfort. After my stay, I experienced wheezing and required medical attention. This is my most serious concern, as room cleanliness and ventilation directly affect guest comfort and well-being. Breakfast service: I requested a banana during breakfast and was informed that none were available. However, shortly afterward, bananas were served to other guests in front of me. This was disappointing and left me with an uncomfortable impression regarding the consistency of service. Takeaway breakfast: As I had to leave early check-out on 18th Oct26, I requested a takeaway breakfast but was informed that it was not ready. From my experience with other hotels, some basic takeaway breakfast is generally arranged for guests who need to depart before regular breakfast hours. During my earlier stay from 9–10 October, I also experienced the following: The bed linen was unclean and had an unpleasant odour, which I noticed only during the night. There was a water leak from the washbasin, causing a significant amount of water to accumulate on the bathroom floor whenever it was used. Overall, considering the amount I paid for my stays, the experience unfortunately did not meet the standard of comfort, cleanliness, and service I expected. I am sharing this feedback not merely as a complaint, but with the expectation that the hotel management will seriously review the room maintenance, ventilation, housekeeping standards, and consistency of guest services so that other guests do not face a similar experience. Given the health impact I experienced, I would appreciate if you fix the cleanliness and sanity condition of the rooms to avoid similar impact to other guests

Customer review rating 1.5/5

Martina D. Business - Confirmed reviews ALL

Mold in the showers, toilet not working

Customer review rating 4.0/5

Isabel C. P. Business - Confirmed reviews ALL

tres bon staff

Customer review rating 5.0/5

Theodoros S. Friends - Confirmed reviews ALL

Easy to find it in the city of Paris. Friendly people.

Dear Mister S., Thank you for your positive feedback regarding our convenient location and friendly staff. We are delighted to hear that you found us easily accessible in Paris. Your kind words are greatly appreciated and motivate us to continue providing excellent service. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.0/5

Catherine M. Friends - Confirmed reviews ALL

The hotel was extremely busy due to Popes visit and gymnastics worldwide event! Hence staff were busy, Hoover’s at times they were abrupt and rude. This is not acceptable. The bed was extremely comfortable and proximity to Bercy station was fabulous.

Dear Madam M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your bed and the convenient location. However, we regret that some staff interactions did not meet your expectations during this busy period. Your comments will be noted for future improvement. Best regards, Ibis Styles Paris Bercy

Customer review rating 3.0/5

Abhinav V. Families - Confirmed reviews ALL

We stayed for 3 days, and unfortunately the experience fell short in several areas. The phone in our room wasn't working, so every time we needed something, we had to go down to the reception ourselves. This was especially inconvenient with a baby. The air conditioning also wasn’t working fine, and we had to ask for a room fan instead. It took us a day of chasing to get a clothes iron, which should be a basic request. On the positive side, the team provided a baby crib immediately when we asked, and that was genuinely helpful and appreciated. With better maintenance and quicker follow-up on requests, this stay could have been much more comfortable. I hope the management will look into these issues.

Dear Madam V., Thank you for taking the time to share your experience at ibis Styles Paris Bercy. We appreciate your feedback and are glad to hear that you found our location convenient and that our team was responsive in providing a baby crib. However, we sincerely apologize for the inconveniences you encountered regarding the amenities in your room. It is our standard to ensure that all equipment, including room phones and air conditioning, is functioning optimally for our guests. We recognize that the delays in fulfilling your requests for a clothes iron and a fan were not in line with the service we strive to provide. Your comments regarding maintenance have been noted, and we will use your insights to focus on improving our processes. We value your feedback as it helps us enhance our guest experience. Thank you once again for your input, and we hope to have the opportunity to provide you with a more satisfactory stay in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.0/5

Bojan P. Couples - Confirmed reviews ALL

This is 4. time for us in this hotel. Generaly still nice hotel, good service, good location, but I think it is time for some update. Personaly I would like to see more hot options for breakfast (eggs) and some fresh vegetables (tomatoe, cucumber). Overall good value for the money

Dear Mister P., Thank you for your continued patronage and for sharing your valuable feedback. We are pleased to hear that you appreciate our service and location. Your suggestions regarding breakfast options are noted, as we continually strive to enhance our offerings. We hope to welcome you back soon for another enjoyable stay. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Ian J. Couples - Confirmed reviews ALL

Good as usual

Cher Mister J., Nous vous remercions sincèrement pour vos commentaires positifs. Il est toujours gratifiant de savoir que notre service a répondu à vos attentes. Nous espérons vous accueillir à nouveau très bientôt pour une nouvelle expérience agréable. Cordialement, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Azher K. Business - Confirmed reviews ALL

I usually stay at this hotel and it is very conveniently located to go anywhere in the city plus many restaurants and parks nearby giving it a comfortable feel

Dear Azher K., Thank you for your kind words regarding the location of our hotel. We are delighted to hear that you find our establishment convenient and comfortable. It is always a pleasure to welcome back our returning guests. Best regards, Ibis Styles Paris Bercy

Customer review rating 2.5/5

Karolina H. Couples - Confirmed reviews ALL

I have only 4 positives things to tell about this hotel : a good location, a comfortable bed, a nice breakfast and friendly employees. Unfortunately, everything else is not what I've been expected. It was already 2nd stay in this hotel and I've chosen it because it's so near to Accor Arena in Paris. But the room that we've got was awful. First of all it needs a renovation. And a big one! The bathroom is so tired. In the morning we didn't have a hot water. The toilet is so old that has stains that do not go off with a cleaning. In the shower I found some hair. The bed, how I said, was confortable but duvet cover had big holes on it. And the grey color on the walls makes you feel like you're in kind of prison.

Dear Madame H., Thank you for sharing your feedback regarding your recent stay at ibis Styles Paris Bercy. We are pleased to hear that you appreciated our location, comfortable beds, breakfast, and the friendliness of our staff. However, we regret that your experience did not meet your expectations, particularly concerning the condition of your accommodation. We take your comments about the room and bathroom conditions very seriously. The issues you mentioned regarding cleanliness and maintenance are not reflective of our standards. While we strive to provide a welcoming environment, it is clear that we fell short during your visit. Your observations regarding the need for renovation will be taken into consideration as we continually work to enhance our facilities. We appreciate your loyalty as a returning guest and hope to have the opportunity to provide you with a better experience in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 3.5/5

David D. Business - Confirmed reviews ALL

Efficient, satisfactory service. Would have liked a desk in the room. Wifi handshaking worked for one device, not for another. Room was hotter than I would like, ventilation did not help, window only could open a tiny bit and was also not of help.

Dear Mister D., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and service. I apologize for the discomfort you experienced with the room temperature and the Wi-Fi connectivity issues. Your insights are valuable to us as we strive to enhance our guest experience. Best regards, Ibis Styles Paris Bercy

Customer review rating 1.5/5

Robert W. Business - Confirmed reviews ALL

I stay in Ibis Styles hotels regularly and sadly the premises here are tired and tatty in comparison. The room was dirty, badly decorated, with stains and what looked like mould, rust, or who knows what in the bathroom. Nowhere to sit other than the bed, and an open closet which is just a partition and a hanger. I would not choose to stay here again.

Dear Mister W., Thank you for sharing your feedback regarding your recent stay with us. I regret to hear that your experience did not meet the standards we strive to uphold. We take cleanliness and maintenance very seriously and will be sure to address your observations with our housekeeping and maintenance teams. Your comments about the room's furnishings and space are noted, and we continually evaluate our facilities to enhance guest comfort. It is encouraging to know that our staff made a positive impression on you. We appreciate your review as it helps us improve. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.0/5

Bruno C. C. Couples - Confirmed reviews ALL

We enjoyed our stay. Great bed and shower, good breakfast, friendly staff.

Cher Monsieur C., Nous vous remercions sincèrement pour votre commentaire positif. Nous sommes ravis que vous ayez apprécié notre emplacement, votre chambre, ainsi que la qualité de notre petit-déjeuner et la convivialité de notre équipe. Nous espérons vous accueillir à nouveau prochainement. Cordialement, Ibis Styles Paris Bercy

Customer review rating 3.5/5

Daniela C. Friends - Confirmed reviews ALL

The hotel is well located, very close to a metro station, with a few eateries close by and only 10 min walk from Gare de Lyon. It is also clean and quiet, the beds comfy and the staff friendly and helpful. Only minus was the shower, impossible to regulate the water temp, going from scalding hot to cold no matter what the setting was.

Dear Madam C., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and the accommodations to your liking. However, we sincerely apologize for the inconvenience you experienced with the shower water temperature. We take such matters seriously and appreciate your input as it helps us to improve our services. Thank you for choosing ibis Styles Paris Bercy. We hope to welcome you back in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 2.5/5

Mari S. Families - Confirmed reviews ALL

Location is great If you go to Accor arena. The hotel is ole and little bit dusty. Breakfast is poor. Every dishes are dirty and broke. Pieces were missing from the glasses. Dangerous, you could even split your lip.stains and dirt on every dish. Is it time to get a new dishwasher? The great thing was that we got to the room in good time

Dear Madam S., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and timely room access. However, it is concerning to hear about your experience with the breakfast service and the cleanliness of the dishes. Please be assured that we take such matters seriously, and we will review our procedures to ensure a higher standard of cleanliness and quality. Your input is invaluable in helping us improve our services. Thank you once again for sharing your thoughts. Best regards, Ibis Styles Paris Bercy

Customer review rating 1.0/5

Xavier O. Families - Confirmed reviews ALL

The only good thing was that it was near the location of the venue where we needed to go. Otherwise the hygiene was bad. The bad sheets smelled horrible. The hotel in general smelled bad. The breakfast was quite poor and the staff were really rude, telling us to get up and clean the tables (even if it’s their policy, they should explain it in a respectful way).

Dear Mister O., Thank you for taking the time to share your feedback. I regret to learn that your experience did not meet your expectations, particularly regarding hygiene and the quality of breakfast. We strive to maintain high standards, and your comments will be taken into consideration. Furthermore, I apologize for the manner in which our staff communicated our policies. Respectful communication is essential, and I appreciate your insights in this regard. Your experience is important to us as we continuously seek to improve our services. Thank you once again for your review. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Sonia D. Families - Confirmed reviews ALL

R´´

Chère Madame D., Nous vous remercions pour votre retour positif et sommes ravis que notre proximité avec l'Arena Accor ait contribué à votre séjour. Votre satisfaction est notre priorité. Cordialement, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Emmanouil-alexios V. Families - Confirmed reviews ALL

They let us in the room sooner than tje expected check in time, which was great cause we were tired from the flight.

Dear Mister V., Thank you for your kind words regarding our location and staff. We are pleased to hear that you enjoyed the early check-in, as we strive to provide a comfortable experience for our guests. We look forward to welcoming you back in the future. Best regards, Ibis Styles Paris Bercy

Other web-users rate our hotel

  • 2,873 reviews 9.5/10 Location
  • 4,665 reviews 4.3/10 Room
  • 2,843 reviews 8.3/10 Service
  • 23 reviews 7.8/10 WiFi
  • 2,595 reviews 7.5/10 Breakfast
  • 1,593 reviews 3.9/10 Cleanliness
  • 937 reviews 3.5/10 Vibe
  • 708 reviews 5/10 Value

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