Mercure Hotel Munich City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 2,151 reviews

Mercure Hotel Munich City Center - Image 1
Mercure Hotel Munich City Center - Image 2
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Description

Hotel extras

  • Green Key certified

  • A dynamic and dedicated team that delivers excellent service and personalized support 24/7

  • Relaxed atmosphere in our innovative, high-quality culinary "Relax" restaurant

  • Perfect city center location within walking distance of the main train station and attractions

  • Spacious rooms in different categories with free mini-bar and WIFI included.

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Munich City Center

Senefelder St. 9
80336 Munich
Germany

GPS:48.137948, 11.560171

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RELAX FOOD, DRINKS AND YOU

Feel at home in our Relax Restaurant. Enjoy delicious snacks such as cold cuts, quality wines from our winemakers, or one of local beers. We are particularly proud of our large Gin & Tonic selection. See for yourself!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,151 reviews

Customer review rating 4.5/5

David G. Families - Confirmed reviews ALL

Dear Guest, Thank you so much for your lovely feedback! We're happy to hear that your daughter had a comfortable stay and that she enjoyed our breakfast. It’s wonderful to know that our team made a positive impression with their attentiveness. We’d love to welcome you both back for another great experience! Best regards and many greetings from Bavaria, Mercure Hotel Muenchen City Center

Customer review rating 2.5/5

Jeanette A. T. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback about your recent stay with us. I'm glad to hear that you found our location convenient and appreciated the cleanliness of your room. However, I’m truly sorry to learn that your experience didn’t meet your expectations, particularly regarding the air conditioning and check-in process. I understand how important a comfortable environment is, especially during warmer weather. While our air conditioning system is regularly maintained to ensure efficiency, I appreciate your input and will pass it along to our maintenance team for further evaluation. It’s unfortunate that the street noise affected your comfort; we always strive to find a balance between a vibrant location and guest tranquility. Regarding your check-in experience, I apologize if our staff didn’t provide the level of service you expected. We aim to make all our guests feel welcomed and informed, and I’ll be sure to address this with our team to ensure a more engaging approach in the future. Thank you once again for your comments, and I hope you’ll consider staying with us again, so we can provide you with a better experience. Best regards and many greetings from Bavaria, Mercure Hotel Muenchen City Center

Customer review rating 5.0/5

Melissa F. Families - Confirmed reviews ALL

Dear Guest, Thank you so much for your kind words! We're very happy to hear that you found our staff helpful and that you enjoyed your clean and spacious room. It’s always our goal to make your stay as comfortable as possible. We appreciate your feedback and hope to welcome you back soon for another wonderful experience. Best wishes and many greetings from Bavaria, Mercure Hotel Muenchen City Center

Customer review rating 5.0/5

Karl L. Families - Confirmed reviews ALL

Dear Guest, Thank you so much for your kind words! We’re very happy to hear that our convenient location and 24-hour reception made your midnight arrival smooth. It’s fantastic that you enjoyed the spacious privilege room and its amenities. We’re glad you found the old city and train station easily accessible. We’d love to welcome you back on your next visit to Munich! Best regards from Bavaria, Mercure Hotel Muenchen City Center

Customer review rating 4.5/5

Nigel T. Couples - Confirmed reviews ALL

Dear Guest, Thank you so much for your lovely feedback! We're happy to hear that you enjoyed our central location and found our team to be friendly. It’s always a pleasure to know our guests appreciate the comfort of their rooms. We hope to welcome you back soon for another great stay! Best wishes and a wonderful weekend, Mercure Hotel Muenchen City Center

Other web-users rate our hotel

  • 1,647 reviews 9.2/10 Location
  • 1,887 reviews 8.6/10 Room
  • 1,493 reviews 9.2/10 Service
  • 43 reviews 4.8/10 WiFi
  • 1,050 reviews 7.7/10 Comfort
  • 962 reviews 9.5/10 Breakfast
  • 609 reviews 8.1/10 Cleanliness
  • 565 reviews 8.8/10 Value

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