ibis Duesseldorf Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.3/5 1,409 reviews

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Description

Hotel extras

  • Maximum sleeping comfort thanks to Sweet Bed by ibis beds

  • Air-conditioned rooms with courtyard views

  • Sun terrace overlooking the green courtyard

  • Non-smoking hotel

  • 24-hour reception

Our accommodation(s)

Book this hotel
Room 1

Your ibis room has everything you need for a good night's sleep. The twin Sweet Bed by ibis beds are exceptionally comfortable and spacious - ideal for 1 to 2 people. Check in, relax and feel welcome

  • Views:

    Courtyard View or Garden View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Courtyard View or Garden View

Hotel location

ibis Duesseldorf Hauptbahnhof

Konrad-Adenauer-Platz 14
40210 DUESSELDORF
Germany

GPS:51.22042, 6.79304

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 166 rooms
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • 166 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Russian
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge
  • Near the property
  • Indoor parking
  • Public
  • 1,685 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.56 ft
  • Parking pricing: 21 EUR 21 EUR Per day

  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Security

  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

BAR

Our bar is always open for you, 24 hours per day, serving beverages, refreshments, and hot drinks.

Bar Type
Bar
Capacity
30
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Our bar is always open for you, 24 hours per day, serving beverages, refreshments, and hot drinks.

At ibis Düsseldorf Hauptbahnhof, you can enjoy a delicious breakfast buffet including egg dishes, warm pastries, a selection of spreads and cold cuts, and hot drinks such as coffee and tea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,409 reviews

Customer review rating 4.5/5

Jouni V. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Sikaddour A. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Stephen B. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Vrezh M. Solo - Confirmed reviews ALL

Customer review rating 0.5/5

Cathalia G. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Sikaddour A. Solo - Confirmed reviews ALL

good stay, with helpful location and the great professional lady in the reception during the check In 10/10

Customer review rating 5.0/5

Stephen B. Couples - Confirmed reviews ALL

Everything was easy from the polite Friendly reception staff to getting the key Rooms were ok and clean maybe need a bit of updating Shower was amazing

Customer review rating 4.0/5

Vrezh M. Solo - Confirmed reviews ALL

It is already 3rd time, during the check-in in Accor hotels the reception clerk is insuring that the breakfast is included (I always book without breakfast). for the double check I ask if he/she is sure about it and they say Yes. at the end of the stay the reception clerk is asking for payment for the breakfast. I noticed it in 3 different brands of Accor hotels. Hope it is not a new policy.

Customer review rating 0.5/5

Cathalia G. Families - Confirmed reviews ALL

Got bitten by bed bugs and have reported this to management. Awaiting a response of their investigation

Customer review rating 4.0/5

Lean H. Solo - Confirmed reviews ALL

The staff were very helpful and friendly, I enjoyed the stay overall

Customer review rating 0.5/5

Petronella H. Solo - Confirmed reviews ALL

The rooms are very bad insulated and the shower was all croocked

Customer review rating 3.0/5

Kelly W. Friends - Confirmed reviews ALL

Hotel could do with a bit of a face-lift as very dated. But they staff were friendly, the room was clean and the location was great for the accessibility to the station. If stopping in Dusseldorf again though I would pick somewhere further away from the station.

Customer review rating 4.5/5

Darshangirishbhai B. Business - Confirmed reviews ALL

Comfortable, Simple and fast checkin and checkout 👍

Customer review rating 5.0/5

Grzegorz K. Couples - Confirmed reviews ALL

All booking and stay was so easy, good breakfast and professional staff.

Customer review rating 4.5/5

Eduardo M. L. Business - Confirmed reviews ALL

Very satisfactory. Friendly and very good service

Customer review rating 3.5/5

Herman D. Business - Confirmed reviews ALL

Staff were well trained

Customer review rating 5.0/5

Antonia S. P. D. N. Couples - Confirmed reviews ALL

its really inside of the station, confortable

Customer review rating 4.5/5

Lynette P. Friends - Confirmed reviews ALL

Good location, room comfortable, terrible booking process.

Customer review rating 5.0/5

Peter L. Friends - Confirmed reviews ALL

Good service, clean room & helpful staff

Customer review rating 4.0/5

William M. Couples - Confirmed reviews ALL

Pleasant staff. Couldn't have been closer to the station - it is a part of it! It would help if the description stated that the entrance is inside the station concourse! Adequate room for an overnight. We did miss tea/coffee-making facilities.

Customer review rating 2.5/5

Jorge P. Business - Confirmed reviews ALL

Hotel with 2 elevators and when I was leaving the hotel at 5:00am I have to use the stairways from the 4th floor because none of the elevators were working and the toilet of the bathroom was terrible experience because I used once and even flushing so many time it did not work at all. Very dissapointed with this hotel after staying so many times, but this time it was the worst!

Dear Guest, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your most recent stay did not meet your expectations, particularly after having stayed with us on many previous occasions. We greatly value your loyalty and sincerely regret that we were unable to provide you with the experience you have come to expect from our hotel. Your comments are very important to us and will be taken seriously as we continuously work to improve our service and facilities. We sincerely hope you will give us another opportunity to welcome you back and restore your confidence in us. Kind regards, The Hotel Management

Customer review rating 4.0/5

Vinay P. Solo - Confirmed reviews ALL

Value for money... Basic hotel from Accor series... Small and compact room for 1/2 person... Note for train travelers: if you have many or heavy bags and you need to catch train and if you are searching lifts then this will be helpful... Exit in to train station from hotel intenal door.. walk for 10 meter take left go straight and then right you will have lifts available for all platforms except 1, 2 and 3. Hotel Location is awesome... No food options rather than pizza after 6.00pm... If you are accor member then you can pay entire amount by points... While booking you can only burn your 2000 points but once you are there you can ask them to burnt your point for payment... Bar is small and limited option... I especially want to thanks Mr. Travic (I hope i remember your name correct...) he supported me enormously... Because of him i am able to burnt my full points and that night i avail like free of cost. As a gold member, i got room at approximately 70 euro. I got benifit of approximately 30 additional of early check-in and welcome drink... Additional 10 euro on evening drinks... So total 80 euro bill... Then i burnt my 4K points... So total cost for 1 night is 0. Improvement for each room: 1. A kettle to boil water 2. Tea or coffee sachet Commercially this shall not impact much... But the foreigners will have good impact of this hotel

Customer review rating 3.5/5

Peter D. Solo - Confirmed reviews ALL

Easy check-in, friendly receptionist and warm welcome at breakfast.

Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you appreciated our convenient location within the station, as well as the easy check-in process and the friendly welcome from our receptionist and breakfast team. It is wonderful to know that you felt warmly welcomed during your stay. Your feedback is very valuable to us, as it helps us identify areas where we can improve and provide a better experience for our guests. We hope to welcome you back and have the opportunity to provide you with a more enjoyable stay next time. Kind regards, The Hotel Team

Customer review rating 4.0/5

Alessandra A. Couples - Confirmed reviews ALL

Helpful and friendly staff very able to help with queries and issues that came up. My only wish would be to have 2 pillows each.

Other web-users rate our hotel

  • 991 reviews 9.5/10 Location
  • 965 reviews 6.1/10 Room
  • 846 reviews 9.1/10 Service
  • 18 reviews 8.1/10 WiFi
  • 473 reviews 6.5/10 Cleanliness
  • 331 reviews 8/10 Breakfast
  • 201 reviews 6.9/10 Value

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