Novotel Paris Les Halles 4 stars

Customer review rating (ALL Rating) 4.5/5 2,477 reviews

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Description

Hotel extras

  • In the heart of Paris, close to the Louvre, Notre-Dame and La Samaritaine.

  • The private garden is a lush, green setting offering gourmet dining.

  • 1 minute walk from Châtelet station (RER A, B, D and metro 1, 4, 7, 14)

  • Our teams will help you personalise your stay.

  • Atelier H, a unique space for your meetings, shows and photoshoots.

Our accommodation(s)

Hotel location

Novotel Paris Les Halles

8 Place Marguerite de Navarre
75001 PARIS
France

GPS:48.86053, 2.346531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

The Bell

A vibrant and welcoming pub in the heart of Les Halles Indian-inspired cuisine, delicately spiced and tailored to suit all tastes.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,477 reviews

Customer review rating 5.0/5

Arun J. Families - Confirmed reviews ALL

Beautiful hotel. Located at the prime spot. Friendly and helpful staff. One of the best breakfast buffet with live station for egg.

Customer review rating 4.0/5

Robyn W. Couples - Confirmed reviews ALL

The air conditioning in the rooms was very welcome, and a special touch of handing out ice creams between 4 & 6 was a lovely touch for the kids and others

Customer review rating 2.0/5

Joan E. Families - Confirmed reviews ALL

Hallways smelled strongly of vinegar. Hallway and main lobby was dirty. Housekeeping didn’t come one night, then didn’t bring towels until 10:30pm at night. Really underwhelmed for the price of the rooms.

Dear Joan E., Thank you for taking the time to share your recent experience at the Novotel Paris les Halles. We are deeply sorry to read that your stay did not meet your expectations especially regarding the general cleanliness or the time of refill. We do not want our guests to leave with such a negative impression, and after having carefully read your comments I have contacted you directly by email and I will be glad to hear from you. Best wishes, Fabrice Benier, Guest Relations Manager

Customer review rating 2.5/5

Sueanne V. Couples - Confirmed reviews ALL

Unfortunately, our stay was disappointing. The air conditioning in our room was not working properly, which made it quite uncomfortable. Housekeeping was also very inconsistent, with the standard of room service varying from day to day. We used the two complimentary bottles of water on our first day, but they were never replaced during our four-night stay. We were also entitled to welcome drinks, but these were never provided or explained to us at check-in, so we missed out completely. Overall, the service fell well below what we expected. With better attention to detail and more consistent customer service, our experience could have been much better.

Dear Sueanne V., Thank you for taking the time to share your recent experience at the Novotel Paris les Halles. We are deeply sorry to read that your stay did not meet your expectations especially regarding the A/C in your room or the welcome drink. We do not want our guests to leave with such a negative impression, and after having carefully read your comments I have contacted you directly by email and I will be glad to hear from you. Best wishes, Fabrice Benier, Guest Relations Manager

Customer review rating 4.0/5

Jimmy B. Families - Confirmed reviews ALL

The concierge was very helpful for us to navigate the city.

Dear Jimmy B., Thank you for your feedback regarding your recent stay with us. It was a pleasure to read your review and to know that all went well. We look forward to hopefully seeing you again soon! Best wishes, Fabrice Benier, Guest Relations Manager

Other web-users rate our hotel

  • 2,241 reviews 9.6/10 Location
  • 1,858 reviews 7/10 Room
  • 2,738 reviews 9/10 Service
  • 16 reviews 8.2/10 WiFi
  • 870 reviews 8/10 Breakfast
  • 783 reviews 8.2/10 Food
  • 763 reviews 6.8/10 Cleanliness
  • 561 reviews 4.6/10 Amenities

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