Mercure Paris Le Bourget Hotel

Customer review rating (ALL Rating) 3.7/5 362 reviews

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Description

Hotel extras

  • A green setting

  • Easily accessible from the highways

  • Spacious meeting areas

  • Outdoor swimming pool and terrace

  • The "Les Aviateurs" restaurant serves homemadecuisine

Our accommodation(s)

Hotel location

Mercure Paris Le Bourget Hotel

2 Rue Jean Perrin, LE BLANC MESNIL CEDEX
93150 LE BLANC MESNIL
France

GPS:48.953152, 2.450349

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES AVIATEURS

Our terrace was given a whole new look for 2016: make the most of it in warm weather. Enjoy delicious seasonal dishes prepared by our new chef. New spring menu as of April 20, 2016.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  362 reviews

TripAdvisor Rating  3.0/5  359 reviews

Customer review rating 3.5/5

Adam O. Business - Confirmed reviews ALL

The hotel is close to Le Bourget Airport, which suited me well because my visit was work-related to this airport. The hotel, as a building/rooms, begs for a renovation. It would also help to offer fresh vegetables for breakfast. On a final note, I need to add that the staff were super friendly and the place is clean. Old and used but clean.

M. O., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that our location near Le Bourget Airport was convenient for your business trip, and we truly appreciate your kind words about our friendly team and the cleanliness of the hotel. We have also taken good note of your comments regarding the condition of the building and the rooms. A renovation project is planned, and your feedback reinforces the importance of these improvements. Regarding your suggestion to offer fresh vegetables at breakfast, thank you for mentioning it. We did previously provide vegetables, but had to stop due to very low demand. However, your comment is valuable, and we will reconsider this option with our team. Thank you again for your constructive review. We hope to have the pleasure of welcoming you back and providing you with an improved experience in the future. Regards Bruno Reception

Customer review rating 5.0/5

Ma A. S. Couples - Confirmed reviews ALL

Quiet and relaxing

Dear MA A. S., Thank you so much for your kind words! We're thrilled to hear you had an amazing and relaxing stay with us. It’s always our goal to provide a peaceful environment for our guests. Warm regards, Kenza

Customer review rating 5.0/5

Alket P. Families - Confirmed reviews ALL

Very happy with the stuff Great breakfast

Hi Alket, Thanks for your kind words! We're thrilled you enjoyed our location, staff, and breakfast. It means a lot to us to hear you had a great experience. We hope to welcome you back soon! Kenza

Customer review rating 1.0/5

Philippe W. Business - Confirmed reviews ALL

Where to start... Since there are no restaurants open on weekends, where do we go for lunch or dinner? The only solution is UberEats, but when I asked the bar to heat up my pizza, the answer was a very curt no! Cutlery was left lying around in the room for four days. The mattress cover was too small (15 cm!), so I woke up on the torn mattress pad. No orange juice for breakfast for three days, restaurant service that didn't take requests into account (even simple ones, like having rice on the menu instead of fries). In short, a disastrous stay.

Monsieur W., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Le Bourget. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Veuillez recevoir nos excuses pour la faible qualité de service délivrée par notre serveur au petit déjeuner. Toutefois, pour les aliments extérieurs, nous ne pouvons être responsables de la température des aliments. Sachez que vous avez la possibilité de manger une pizza dans notre établissement sans avoir à commander via UberEats. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Marco

Customer review rating 1.0/5

Harold M. M. Families - Confirmed reviews ALL

NO fridge, spyder in the room, second room without fridge while having a baby, breakfast don't match to mercure standards....

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Other web-users rate our hotel

  • 120 reviews 5.2/10 Location
  • 293 reviews 3.4/10 Room
  • 280 reviews 7.8/10 Service
  • 155 reviews 3.9/10 Comfort
  • 139 reviews 3.5/10 Cleanliness
  • 106 reviews 4.7/10 Food
  • 104 reviews 5.3/10 Breakfast
  • 100 reviews 3.3/10 Vibe

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