Mercure Paris Le Bourget Hotel

Hotel has excellent interior beautiful rooms

I was happy and all my family enjoy the hotel

This is my second stay here. The hotel is very close to the airport and is very well-priced. The beds are a bit hard and the pillows uncomfortable but what really makes me happy is how helpful and friendly the staff are here! For me, that compensates it all! Special to Gloria and Jeane who were on service when I was there. Also, Jeane listened to me when I told her that I was Celiac which means that I am allergic to gluten and helped me with food choices. I come often to France for work so I will def come stay here again!

The Mercure hotel was ok, rooms were a bit old but clean. We had 2 rooms, of which both had issues with the toilets. Breakfast was really good, enough available. Pricing structure was a bit strange. 2 exactly the same rooms with different pricings for the breakfast... But the location where the hotel was located was not good. At the end of an industrial area behind a large steel fence and in the evening I would not feel safe in this area. Parking was guarded.

Most of the staff was very polite and helpful, the air cooling system wasn't very efficient, we were expecting a functioning air con system in a Mercure hotel and an overall 4 star system

Good location, nice to have a pool too.

It was so nice to stay in your hotel with my family. For your improvement, I just want to mention some points. The billiard wasn't ok as well as the other football game. It was too noisy (of course it is not your fault but seems like some guess decided to leave early in the morning so the last night was not so great for sleeping). Apart from these, all so perfect and I want to tell special thanks to the receptionist during my check in. After a long trip to the hotel she was very help full and totally hassle free check in

We booked via Expedia. We booked 2 rooms and were told its non refundable when we asked for cancellation. They offered refund of one room but told the two room bookings are still available so we travelled as many as we could by one car from London to Paris. We were then told only one room is available and we were charged extra for breakfast. The breakfast was not good at all. Bacon was dry and looked like it was from a couple of days and quite a few other items on the breakfast menu were not fresh.

We arrived late (midnight) at the hotel just for overnight for flight next morning. Reserved the three beds room! The two receptionist were very nice even we arrived at around 12am and explained every our queries. The beds are comfortable! The breakfast is ok only, not meeting my expectation for Mercure hotel at the price! To my opinion, the Mercure is just slight better than Ibis budget hotel because the breakfast has meat... that’s all. Oh yeah, not to mention the lift, it is very small size! Should upgrade to a slight bigger size!

If there were option for 0 rated I would give it

It was nice and good

i had problem while i was making online booking as i had error after i gave my credit card no for payment approval this caused double booking after lots of effort i could manage to cancel the double booking and claim for refund

Location was good for exhibition and had shutte bus and restaurant was good but a little pricy, no other restauarants round hotel. NO AIR CON on my stay and it was really hot, last night worked but still not enough, if you want cool room and its summer then you may not want to pick hotel, did provide a fan for room.

Hotel was nice, but during the breakfast hot stuff was missing and the servers were not able to anticipate and refill it on-time. Additionally in reception I wanted to pay, but I received information that it will be taken from my credit card as I was making the reservation using it. No money were taken and now I have to waste my time to make it.

I've stayed in many Accor hotels and have come to expect a quality stay from a Mercure. This hotel, sadly, let's the name down. The location, whilst not pleasant, is convenient and of course, can not be addressed. However, the issues in the hotel are (some of which follow) are inexcusable, such as: dirty toilet, feeling the springs through the mattress, dirty liquid stains on the bedroom walls, the previous occupant's left over socks and hair bobble were found next to the bed and finally ants on the breakfast table and many many more.