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Mercure Paris Le Bourget Hotel

Customer review rating 3.8/5 1,240 reviews

Mercure Paris Le Bourget Hotel
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Hotel extras

  • A green setting

  • Easily accessible from the highways

  • Spacious meeting areas

  • Outdoor swimming pool and terrace

  • The "Les Aviateurs" restaurant serves homemadecuisine

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)Paying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • GolfPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Paris Le Bourget Hotel

2 Rue Jean Perrin
LE BLANC MESNIL CEDEX
LE BLANC MESNIL CEDEX
93150
le blanc mesnil
france

Tel: +33148674888

Fax: (+33)1/45910827

Check-in from 12h00

Check out up to 12h00

  • BUS PUBLIC :  152 PONT YBLON

  • PARIS LE BOURGET :  RER B LE BOURGET

  • By plane

    LE BOURGET AIRPORT At 1km / 0.63 miles

  • By plane

    PARIS ROISSY CDG At 15km / 9.32 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 25km / 15.53 miles

  • By boat

    CALAIS At 280km / 175 miles

  • By helicopter

    LE BOURGET At 1km / 0.62 miles

  • By car

    A1 At 2km / 1.25 miles

  • By car

    A3 At 6km / 3.75 miles

  • By train

    LE BOURGET At 8km / 5 miles

  • By train

    RER B At 3.5km / 2.17 miles

  • By train

    ROISSY At 15km / 9.38 miles

GPS :48.953152, 2.450349

Our accommodations

Our range of fully air-conditioned rooms with free WIFI will ensure that you have a relaxing stay that meets all your expectations. Choose a Standard, Superior or Privilege Room. All Privilege Rooms have a view of the pool and are equipped with an iPhone/iPod docking station, Nespresso machine as well as upscale bedding and other details to create an unforgettable stay.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Mini bar with free soft drinks

Standard Family Room with sofa bed

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Mini bar with free soft drinks
Rooms

Our restaurants and bars

LES AVIATEURS

Type of cuisine: French

Our terrace was given a whole new look for 2016: make the most of it in warm weather. Enjoy delicious seasonal dishes prepared by our new chef. New spring menu as of April 20, 2016.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 240 m²

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Paris Le Bourget Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,240 reviews

tripadvisor

TripAdvisor Rating 3.0/5

321 reviews

Comfortable

Customer review rating 3.8/5

Bükre A. Friends - 16/03/2020 Confirmed reviews ALL

Very far from the city, there is no public transportation to the city center. Awful for touristic visits.

I was very disappointed l, too much problem

Customer review rating 3.8/5

Christiane Families - 10/01/2020 Confirmed reviews ALL

I have payed my hotel online a month ago, arriving at the hotel after checking in, I get told that my payment was not authorised. I was really shocked I showed them evidence of my bank statement how payment was taken by mercure hotel for 5 days. I was them aloud to sleep the night with my whole family while is getting investigated. The following morning I was asked to pay for that night as a security deposit. My partner refused to pay for that night because we already payed for 5 night. At the end it was confirm that they have found my payment. It never ended when you book for family room kids under 12 eat breakfast for free while sharing the room with parents. It was never mention on my email that parents have to buy breakfast first. So every morning we were giving breakfast to our 2 boys. Knowing it was free. The time to do our check out we water charges 196 euro. I was really upset and showed the manager the email and it never mentioned that parents had to buy breakfast in order to qualify for free breakfast for free. And when I was doing my check in I asked the lady at reception she said it was free but still never mention we had to buy first. After a long discussion they have finally decided to cancel it. Staff were nice and polite. But ladies who cleans roomy were really rude. I really don’t know why. As if they don’t like there job. One think I liked about my stay is free parking and is inside a gate. We felt safe parking our car there.

Excellent hotel for people who drive as location is in a difficult place

Customer review rating 3.8/5

Jubel A. Families - 01/11/2019 Confirmed reviews ALL

Hotel has excellent interior beautiful rooms

Holiday

Customer review rating 3.8/5

Mukoko S. Families - 24/08/2019 Confirmed reviews ALL

I was happy and all my family enjoy the hotel

Staff are extremely helpful and friendly!

TripAdvisor rating 3.0/5

stephanievanderh2019 Business - 22/08/2019 TripAdvisor review

This is my second stay here. The hotel is very close to the airport and is very well-priced. The beds are a bit hard and the pillows uncomfortable but what really makes me happy is how helpful and friendly the staff are here! For me, that compensates it all! Special to Gloria and Jeane who were on service when I was there. Also, Jeane listened to me when I told her that I was Celiac which means that I am allergic to gluten and helped me with food choices. I come often to France for work so I will def come stay here again!

Hi Stéphanie, Thank you for you review. We hope you'll continue having good time here ! Gloria , Jeane and the whole Staff were very happy with your comment. Your total satisfaction is our daily achievement and also our best reward. We are so eager to see you once again ! Best regards.

Hotel is ok, but the location is terrible

Customer review rating 3.8/5

Marco Families - 20/08/2019 Confirmed reviews ALL

The Mercure hotel was ok, rooms were a bit old but clean. We had 2 rooms, of which both had issues with the toilets. Breakfast was really good, enough available. Pricing structure was a bit strange. 2 exactly the same rooms with different pricings for the breakfast... But the location where the hotel was located was not good. At the end of an industrial area behind a large steel fence and in the evening I would not feel safe in this area. Parking was guarded.

Dear M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The location is going to change. Better. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - Directeur
Customer review rating 3.8/5

Anonymous Families - 14/08/2019 Confirmed reviews ALL

Most of the staff was very polite and helpful, the air cooling system wasn't very efficient, we were expecting a functioning air con system in a Mercure hotel and an overall 4 star system

Good

Customer review rating 3.8/5

Gav Families - 03/08/2019 Confirmed reviews ALL

Good location, nice to have a pool too.

perfect stay

Customer review rating 3.8/5

Anonymous Families - 22/07/2019 Confirmed reviews ALL

It was so nice to stay in your hotel with my family. For your improvement, I just want to mention some points. The billiard wasn't ok as well as the other football game. It was too noisy (of course it is not your fault but seems like some guess decided to leave early in the morning so the last night was not so great for sleeping). Apart from these, all so perfect and I want to tell special thanks to the receptionist during my check in. After a long trip to the hotel she was very help full and totally hassle free check in

Breakfast was inadequate and not fresh

Customer review rating 3.8/5

Daniel C. Families - 27/04/2019 Confirmed reviews ALL

We booked via Expedia. We booked 2 rooms and were told its non refundable when we asked for cancellation. They offered refund of one room but told the two room bookings are still available so we travelled as many as we could by one car from London to Paris. We were then told only one room is available and we were charged extra for breakfast. The breakfast was not good at all. Bacon was dry and looked like it was from a couple of days and quite a few other items on the breakfast menu were not fresh.

Dear DANIEL C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - Directeur

Only stay for overnight

Customer review rating 3.8/5

Cs Families - 25/04/2019 Confirmed reviews ALL

We arrived late (midnight) at the hotel just for overnight for flight next morning. Reserved the three beds room! The two receptionist were very nice even we arrived at around 12am and explained every our queries. The beds are comfortable! The breakfast is ok only, not meeting my expectation for Mercure hotel at the price! To my opinion, the Mercure is just slight better than Ibis budget hotel because the breakfast has meat... that’s all. Oh yeah, not to mention the lift, it is very small size! Should upgrade to a slight bigger size!

Rude

Customer review rating 3.8/5

Khanpur S. Families - 23/04/2019 Confirmed reviews ALL

If there were option for 0 rated I would give it

Dear S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are not able to fix your car as you asked it. The proper way is to get in touch with your insurance. The hotel cannot be responsible for what hapen to your car. I double check on CCTV and tere is not picture that can help to solve this case. Sorry if this seem rude for you. We appreciate your sharing your concerns but we are not able to promise what we cannot do. Yours Sincerely, Désiré DJAITO - General Manager

The Staffs were welcoming and the Area is calm.

Customer review rating 3.8/5

Ndifor Couples - 14/04/2019 Confirmed reviews ALL

It was nice and good

Dear NDIFOR E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désiré DJAITO - Directeur

Acceptable

Customer review rating 3.8/5

Mike Business - 04/04/2019 Confirmed reviews ALL

No surprises, room clean, staff welcoming and attentive.

Happy

Customer review rating 3.8/5

Mr. W. Couples - 28/12/2018 Confirmed reviews ALL

STAFF VERY FRIENDLY AND HELPFUL CONTINUE TO STAY HERE WHEN IN FRANCE

Dear BERNARD W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget and his Staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désiré DJAITO - Manager

In and out

Customer review rating 3.8/5

Anonymous Families - 06/09/2018 Confirmed reviews ALL

Would've been very good if there wasn't mould at the shower, if the carpets were clean, if the extendable sofa wouldn't be a hazard or if we could have enough towels and so on

Dear MIHAI V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive feedback. I share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désiré DJAITO - Directeur

Not Great

Customer review rating 3.8/5

Mohammad A. Families - 28/08/2018 Confirmed reviews ALL

We stayed for 4 nights as a family and on the first day there wasn't any hot water in shower or sink , we had to change our room because that issue couldn't be resolved . I asked for IRON on second day on our stay and hotel staff couldn't locate one for me and took them 24 hours to find me an iron which was laughable . Swimming Pool was out of order for the entirety of our stay without any information given to us . Rooms were clean staff was decent but facilities and overall experience was really poor and i doubt if i will ever reconsider your hotel to stay

Dear A. A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence ( Pool and iron) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - Directeur

Good hotel with very poor "take away" breacfast

Customer review rating 3.8/5

Leonid I. Families - 24/08/2018 Confirmed reviews ALL

A typical hotel for the Mercure network, quite a satisfactory level for a one-night stop near the Paris-De Gaulle airport. Pleased with a spacious free parking, clean rooms with excellent air-conditioning, kind service. The location makes this hotel suitable for only those traveling by car and needing an overnight stay close to the airport on the arrival or departure night. Extremely disappointed breakfast "Take away", which had to take instead of a normal breakfast because of the changed time of departure of the aircraft, and which included a bottle of water, a croissant, an apple and a 200-gram box of orange juice.

Dear LEONID I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and mainly the take away breakfast Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Désiré DJAITO - Directeur

An ok stay overall.

Customer review rating 3.8/5

D B. Families - 24/08/2018 Confirmed reviews ALL

Bedroom was ok but carpet was full of stains. Room cleaned and beds made daily which was nice. Reception staff were very friendly. Restaurant /bar staff were friendly but service was very slow. We ate in the restaurant on 2 occasions and on both we had to ask for menus and then find staff to place our order. Our dirty plates weren’t cleared either. Also, other non-English guests were given bar snacks with their drinks something we were never offered.

Dear DANIELLE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive feedback. I have shared your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.mainly at the Restaurant Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Désiré DJAITO - Directeur
Customer review rating 3.8/5

Chris Families - 07/08/2018 Confirmed reviews ALL

Amazing time with family

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