ibis Saintes Hotel 3 stars

Customer review rating 4.2/5 3,439 reviews

ibis Saintes
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Close to the A10 highway

  • Traditional restaurant

  • Large, free private car park

  • 5 minutes from the city center

  • Gallo-Roman city of Saintes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Electric car recharging units
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf course 18 holes (Nearby)
Business services
  • 4 meeting room(s)
Information message

Hotel location

ibis Saintes

1, rue de la Côte de Beauté
17100
saintes
france

Tel: +33546743634

Fax: (+33)5/46933339

Check-in from 12h00

Check out up to 12h00

  • By plane

    BORDEAUX MERIGNAC At 120km / 75 miles

  • By car

    SAINTES At 2km / 1 miles

  • By train

    SAINTES At 5km / 3 miles

GPS :45.746833, -0.669951

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Regional

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 45

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
ibis Saintes

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,439 reviews

tripadvisor

TripAdvisor Rating 3.5/5

573 reviews

Great location for trip from Spain to Uk

Customer review rating 4.2/5

Helen W. Couples - 28/11/2020 Confirmed reviews ALL

Rooms clean and beds comfortable

Great staff

Customer review rating 4.2/5

Iain J. Couples - 17/11/2020 Confirmed reviews ALL

Difficult during lockdown but would have no hesitation staying there again

Madame, Monsieur J., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Karine GIBEAUD Responsable Réception

good stay

Customer review rating 4.2/5

D. Families - 09/11/2020 Confirmed reviews ALL

restful

Dear CLAIRE D., Thank you for taking the time to tell us about your experience at the ibis Saintes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Karine GIBEAUD Responsable Réception

always a good stopover location

Customer review rating 4.2/5

Peter Solo - 24/10/2020 Confirmed reviews ALL

All good apart from the next room which had their TV until at least 2am, then clattered around from about 6am, so not much sleep !

Hello sir, Thank you for responding to our satisfaction survey. We have taken all of your comments into consideration. We hope to see you again in our establishment. Cordially. Karine GIBEAUD Responsable Réception

Good stay & well located

Customer review rating 4.2/5

Mick C. Couples - 23/10/2020 Confirmed reviews ALL

Nice hotel, good staff, nice location.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine GIBEAUD Responsable Réception

Convenient but a bit expensive for an ibis

Customer review rating 4.2/5

Ian C. Couples - 09/10/2020 Confirmed reviews ALL

Second time we have stayed. As before the dinner and breakfast was good. We felt confident about safety with plenty of evidence of good hygiene and staff all wore masks. Dog friendly too. Only negative is that it’s expensive for an ibis (small beds etc) - for a similar price you can stay in a Mercure if you drive a bit further north.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Karine GIBEAUD Responsable Réception

Well located for onward travel

Customer review rating 4.2/5

Cj Couples - 30/09/2020 Confirmed reviews ALL

We have stayed at this hotel a few times now and the first thing to say is the staff are excellent. There are areas which would benefit from some improvement though. The towels provided are very small and only one per person, the a/c in our room was poor and really made no difference to the room temperature. With regard to covid measures I would say the room was definitely much cleaner than on previous visits and breakfast was well thought out with most food items individually wrapped and hand sanitisers readily available - although some guests still were cutting bread without wearing gloves etc but unfortunately not all guests think about the consequences in the current environment. We took an evening meal but this was not very good and in future we will eat at one of the nearby outlets as we do not believe this offers value for money. We were in a ground floor room but noise from the upstairs rooms disturbed our stay, people talking toilets flushing etc. Sound deadening is not good although staying in the upstairs rooms would probably be better. Overall some plusses and minuses - looking at the prices of alternative accommodation in the area at approximately 60 Euros per night this hotel is higher priced than most so if we are to continue using it I would like to see some improvements made in the facilities offered.

Hello Miss, Sir, We thank you for all of your comments, as well as for your loyalty. We have taken note of your comments, and will do what is necessary. Sincerely, Karine GIBEAUD Responsable Réception

Excellent staff & location

Customer review rating 4.2/5

Steve Couples - 17/09/2020 Confirmed reviews ALL

Loved the area of the hotel. Easy to travel around the region, close to Saintes centre and any stores/restaurants you need on a holiday. Excellent service by the staff, both at check-in as in the restaurant. Definitely can recommend having dinner here. Would recommend using this hotel for anyone travelling around Saintes.

Dear STEVE M., We very much appreciate your comments regarding your stay at the ibis Saintes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine GIBEAUD Responsable Réception
Customer review rating 4.2/5

Anonymous Couples - 26/08/2020 Confirmed reviews ALL

Au top.

Too much noise difficulties to sleep

Customer review rating 4.2/5

Anonymous Couples - 23/08/2020 Confirmed reviews ALL

The sound insulation was very bad we faced some difficulties to sleep

Credit card hold still pending

Customer review rating 4.2/5

Nick G. Families - 18/08/2020 Confirmed reviews ALL

The hotel has held 289 euros on my credit card when I registered and on checkout I was *also* required to pay that sum. The payment was completed and now the first sum is still pending confirmation and unusable on my credit card. In short, I should have walked without paying. If anyone I know stays at an Ibis hotel and pays via credit card, I'll tell them to just walk away when they want to checkout.

A Pleasant Stay

Customer review rating 4.2/5

Diane Couples - 15/08/2020 Confirmed reviews ALL

Room was clean. Staff were helpful. Food was reasonable although the menu was a bit limited. Breakfasts were good.

Relaxed overnight stay

Customer review rating 4.2/5

Anonymous Couples - 14/08/2020 Confirmed reviews ALL

Well pleased

Ok but restaurant was expensive

Customer review rating 4.2/5

Anonymous Couples - 11/08/2020 Confirmed reviews ALL

Slept well easy to find but restaurant was expensive for food

Hello, Thank you for taking the time to share your experience. We are surprised at your comments about the cost of the restoration. The services consumed at dinner were as follows: 2 DUO menus (2 starters + 2 main courses) + 1 swcheppes + 1 Gin + 2 pressures of 50 cl. And the corresponding price: 61.00 € for the whole. The drinks actually increase the bill, but each menu was at 20.00 € / person. We wish you a great summer, and hope to see you again. cordially Karine GIBEAUD Responsable Réception

Great Hotel

TripAdvisor rating 3.5/5

paul_yvonne_hawkins 27/07/2020 TripAdvisor review

This is a very good hotel with nice friendly staff and we had a nice evening meal and breakfast the following morning. Covid precautions were very clear and evident - we will try to stay here again if we are in the area

Hello Miss, Sir, We look forward to hearing your comments. Thank you, Thank you, and Thank you again ... We look forward to seeing you next time. cordially. Karine GIBEAUD Reception Manager

Very hospitable, clean and pleasant

Customer review rating 4.2/5

Josephine Families - 18/07/2020 Confirmed reviews ALL

The rooms are clean, the beds very good Basic amenities all good Staff very attentive, called if we would change our booking from 2 rooms for 4 adults to 2 interconnecting rooms, which we did. Breakfast is fresh and tasty Covid hygiene well executed Easy to get to centre of town and to freeway Surroundings are peaceful Secluded free parking Good restaurants(la romana) nearby

Dear Mrs E., We very much appreciate your comments regarding your stay at the ibis Saintes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine GIBEAUD Responsable Réception

Excellent Ibis

Customer review rating 4.2/5

Jeff Couples - 18/07/2020 Confirmed reviews ALL

Very clean and friendly and compliance with covid19 requirements. Better than some Mecures!

Dear MrHOPKINS, We very much appreciate your comments regarding your stay at the ibis Saintes. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine GIBEAUD Responsable Réception

clean, well located

Customer review rating 4.2/5

Peter Solo - 13/07/2020 Confirmed reviews ALL

always pleasant staff, the location ia great lots of outside seating.rooms clean comfortable and wifi excellent as usual. bit of a long wait (20 mins) in the restaurant between starter and main course the only downside bt will stay again when en route

Dear PETER J., We very much appreciate your comments regarding your stay at the ibis Saintes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine GIBEAUD Responsable Réception

well located, great restaurant

Customer review rating 4.2/5

Maurice Families - 13/07/2020 Confirmed reviews ALL

Easy to find directly next to the motorway (Paris - Bordeaux) in Saintes. Friendly staff and a very good kitchen.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Karine GIBEAUD Responsable Réception

Nice setting

Customer review rating 4.2/5

Anonymous Couples - 12/07/2020 Confirmed reviews ALL

No problems checking in. Friendly staff. The room was clean and useful to have a ground floor room with a dog. Nice area to eat dinner and better food than other Ibis

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine GIBEAUD Responsable Réception

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