ibis Saintes Hotel 3 stars

Second time we have stayed. As before the dinner and breakfast was good. We felt confident about safety with plenty of evidence of good hygiene and staff all wore masks. Dog friendly too. Only negative is that it’s expensive for an ibis (small beds etc) - for a similar price you can stay in a Mercure if you drive a bit further north.

We have stayed at this hotel a few times now and the first thing to say is the staff are excellent. There are areas which would benefit from some improvement though. The towels provided are very small and only one per person, the a/c in our room was poor and really made no difference to the room temperature. With regard to covid measures I would say the room was definitely much cleaner than on previous visits and breakfast was well thought out with most food items individually wrapped and hand sanitisers readily available - although some guests still were cutting bread without wearing gloves etc but unfortunately not all guests think about the consequences in the current environment. We took an evening meal but this was not very good and in future we will eat at one of the nearby outlets as we do not believe this offers value for money. We were in a ground floor room but noise from the upstairs rooms disturbed our stay, people talking toilets flushing etc. Sound deadening is not good although staying in the upstairs rooms would probably be better. Overall some plusses and minuses - looking at the prices of alternative accommodation in the area at approximately 60 Euros per night this hotel is higher priced than most so if we are to continue using it I would like to see some improvements made in the facilities offered.

Loved the area of the hotel. Easy to travel around the region, close to Saintes centre and any stores/restaurants you need on a holiday. Excellent service by the staff, both at check-in as in the restaurant. Definitely can recommend having dinner here. Would recommend using this hotel for anyone travelling around Saintes.

Au top.

The sound insulation was very bad we faced some difficulties to sleep

The hotel has held 289 euros on my credit card when I registered and on checkout I was *also* required to pay that sum. The payment was completed and now the first sum is still pending confirmation and unusable on my credit card. In short, I should have walked without paying. If anyone I know stays at an Ibis hotel and pays via credit card, I'll tell them to just walk away when they want to checkout.

Room was clean. Staff were helpful. Food was reasonable although the menu was a bit limited. Breakfasts were good.

Well pleased

Slept well easy to find but restaurant was expensive for food

This is a very good hotel with nice friendly staff and we had a nice evening meal and breakfast the following morning. Covid precautions were very clear and evident - we will try to stay here again if we are in the area

The rooms are clean, the beds very good Basic amenities all good Staff very attentive, called if we would change our booking from 2 rooms for 4 adults to 2 interconnecting rooms, which we did. Breakfast is fresh and tasty Covid hygiene well executed Easy to get to centre of town and to freeway Surroundings are peaceful Secluded free parking Good restaurants(la romana) nearby

Very clean and friendly and compliance with covid19 requirements. Better than some Mecures!

always pleasant staff, the location ia great lots of outside seating.rooms clean comfortable and wifi excellent as usual. bit of a long wait (20 mins) in the restaurant between starter and main course the only downside bt will stay again when en route

Easy to find directly next to the motorway (Paris - Bordeaux) in Saintes. Friendly staff and a very good kitchen.

No problems checking in. Friendly staff. The room was clean and useful to have a ground floor room with a dog. Nice area to eat dinner and better food than other Ibis