ibis Cognac Hotel 3 stars

Name: ibis Cognac
Address: COGNAC, 16100, FRANCE
Telephone: (+33)5/45821953
Rating: 4.2

Customer review rating 4.2/5 892 reviews

See on a map

+ 10 Services

Best price guarantee

How it works?

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate

ibis Cognac Hotel

Vibrant economy hotel, open to everyone

The hotel is located in the city center, surrounded by the main Cognac houses and just 547 yds (500 m) from the SNCF train station. Place Francois 1er, the "Espace 3000" exhibition center, the theater district and the Blues Passion festival are a short wa lk away. The hotel offers 39 air-conditioned rooms, some of which overlook the garden.

The hotel is situated in the heart of the town close to the Cognac distilleries.The town is famous for its blues festival.

Hotel extras

Advantage 1
Advantage 2
Advantage 3
Advantage 4
Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

WIFI/Internet Access
- Wireless Internet connectionIn selected rooms only
- WIFI in your room
Rooms for guests with reduced mobility - Contact the hotel
Pets allowedPaying
Air Conditioning
Reception open 24 hours a day
Shoe shine machine

BreakfastPaying
1 bar(s)

Golf course 18 holes (Nearby)
Tennis
- Clay tennis court(Nearby)
- Hard tennis court(Nearby)

Hotel location

ibis Cognac

24, Rue Elisee-Mousnier
16100
cognac
france

Tel: +33545821953

Fax: (+33)

Contact email :

Check-in from 12h00

Check out up to 12h00

By plane
BORDEAUX MERIGNAC At 120km / 75 miles
By car
PONS At 25km / 15 miles
By car
SAINT JEAN D'ANGELY At 40km / 25 miles
By car
SAINTES At 25km / 15 miles
By train
ANGOULEME At 40km / 25 miles
By train
COGNAC At 1km / 0 miles

GPS :45.691657, -0.329418

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 13 m² / 140 sq ft
Views: City side, Garden side *

* Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Room

Our restaurants and bars

BAR IBIS

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Anonymous Couples - 26/07/2020 Confirmed reviews ALL

Literie inconfortable

Good Location

John Business - 24/02/2020 Confirmed reviews ALL

Stay for business, excellent location

VERY UNCOMFORTABLE STAY AT IBIS COGNAC

Dhirendra C. Business - 23/01/2020 Confirmed reviews ALL

I am a regular user of Accor group of hotels and always my 1st preference is to stay with Accor hotels whenever i travel. During my trip to Cognac i had booked the accommodation for 2 nights and once i reached the hotel, they told me that my booking has been cancelled by the system and i was not informed about it at all, neither by phone or by email. on 13th night the hotel was fully booked and they had only 1 room left, which i had to rebook because it was late in the night and i had no options. The room given to me was very noisy because of some kind of ventilation passing through the roof of that room and all night it made noise and i could not sleep at all. I have recorded the noise (just incase you need to hear). My work suffered the next day and i am very very disappointed with such a bad experience by Accor group. I would like to ask, if my booking was cancelled by the system, why i was not informed? Why did i get the worst possible room in the hotel, even though i had booked the accommodation 2 weeks in advance? Is this the way your Silver and Gold members are treated? What is the point of being loyal customer of Accor Hotels if such an experience is provided? What can you do to make things better? Look forward to hear back. Best, Dhirendra C.

Dear DHIRENDRA C., Thank you for taking the time to tell us about your experience at the ibis Cognac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, F. BRUN

Il peggior ibis (the worst ibis)

Donatella S Couples - 06/10/2019 TripAdvisor review

The hotel is horrible, the room are old and with a terrible grey color on the wall. I mean we are talking about ibis hotel, not even an hostel is so Neglected and tremendously without personality. Moreover i had a welcome drink and they offer me just a really small bottle of water. The receptionist was not even talking english. Terribile experience. Nevver more.

we are sorry that the service and delivery were not up to your expectations. your feedback and impressions are important and help us to improve our services daily.

Great location

Tony Couples - 25/09/2019 Confirmed reviews ALL

Staff very helpful, room comfortable, good breakfast however the bathroom could do with a bit of a paint and a few stains on the carpet. This would not stop us staying here again.

comfortable room,friendly staff and excellent breakfast. very conveniently situated

Heather C. Couples - 24/09/2019 Confirmed reviews ALL

it was very pleasant the staff were friendly and as previously said the breakfast buffet was very good and good quality produce.

JUST A STOP-OVER

David P. Couples - 20/09/2019 Confirmed reviews ALL

The hotel was very welcoming and we were provided with a room with easy access. Restaurants were recommended to us. We couldn't find the one we wanted, and ended up in a very expensive one. Not worth the price. Wines at Eu 760, and they wouldn't serve it by the glass.

Anonymous Friends - 17/09/2019 Confirmed reviews ALL

Staying at the Ibis Cognac was a great choice for us. The Ibis was easy to find, centrally located, parking across the road was extremely convenient and free, breakfast was very good and the Staffa were extremely friendly and helpful.

Mike A. Couples - 13/09/2019 Confirmed reviews ALL

On arrival there were no staff available. I believe that it might have been a staff changeover period. We were allocated a room, but when we got to the room it was not yet made up and we had to return to reception to be allocated a different room. Once we had a room all was OK.

It was ok

Brice Business - 02/09/2019 Confirmed reviews ALL

Reception was very nice and clear. The room was clean but the matress wasn't. Breakfast is acceptable.

Anonymous Solo - 25/08/2019 Confirmed reviews ALL

very good bed, clean very nice picnic evenings meals, although bit pricey building really unattractive with claustrophobic small windows

Positiva

Laura Couples - 21/08/2019 Confirmed reviews ALL

Positiva

Ideal hotel for our short visit for la Fête du Cognac.

Anne Couples - 29/07/2019 Confirmed reviews ALL

Staff very pleasant, bed comfortable, room clean. Just what we expect from Ibis.

Stay at IBIS Cognac

John Business - 22/07/2019 Confirmed reviews ALL

Very pleasant stay in a clean hotel in a good location at a fair price.

Friendly staff, good breakfasts

Kenneth S. Couples - 12/07/2019 Confirmed reviews ALL

Shower head tended to droop downward and an extra hand towel would have been useful. Cleanliness was fine, and air conditioning in the room was good. A large bed appeared to have two single toppers on, which separated leaving a gap in the middle of the bed which had to be continually adjusted. The staff were friendly and the breakfasts were good. More clothes hangers would have been useful.

Nice place

Paul Business - 23/06/2019 Confirmed reviews ALL

Nice and centrally located.

Cognac

296annef Couples - 09/06/2019 TripAdvisor review

Lovely hotel in beautiful Charente. Friendly staff and free public parking. In the centre of the town,lots of restaurants and an excellent Thai and Indian. Major cognac houses to visit and taste cognac.

We thank you for this comment which delights us

Life is for living so lets live

John D. Couples - 10/10/2018 Confirmed reviews ALL

no problem

Very Good Room in town with free parking

Peter P Couples - 02/10/2018 TripAdvisor review

The hotel reception is compact and includes a bar,it would beefit from these two areas being reversed so the bar utilised the brakfast area and rooms and ift were left and right of the reception. A two person lift took us a bright,airy room with a spacious bathroom and independent w/c(Rare in IBIS) Bed was comfortable,WiFi strong and opposite was free public parkiing . Cognac is for cognac lovers,sadly I am not one but we dined well and it bennefits from a superb supermarket .

We thank you for your opinion and remarks

Location is good.

Jane H. Couples - 19/09/2018 Confirmed reviews ALL

Location is good. Hotel needs walls painting in a lighter colour it was quite gloomy in the rooms and corridors.

Our most recent 20 reviews

In partnership with TripAdvisor