ibis Cognac Centre 3 stars

Customer review rating (ALL Rating) 4.7/5 495 reviews

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Description

Hotel extras

  • Peaceful hotel in the downtown area

  • Close to the cognac houses, historic center and Flow Vélo cycle path

  • Comfy courtyard-facing rooms, 24-hr snack bar & reception for a great stay

  • Ideal location for couples and families: discover Cognac on foot or by bike

  • Close to the train station and the main Cognac distilleries

Our accommodation(s)

Book this hotel
Room 1

Our comfortable, spacious, warm and inviting room includes a large bed with new ibis Sweet Bed bedding, a TV, bathroom, coffee machine and courtesy tray.

  • Views:

    Garden View

Max. number of persons
2
Area
From 20 / 215 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms

Comfort Features

  • Hair dryer
  • Shoe polisher

Room Services

  • Automatic wake up call
  • Operator wake up call
  • 2 pers. max
  • 20 / 215 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Garden View

Spacious and comfortable, this room offers a queen-size bed and a sofa bed. Ideal for couples or families, it is a friendly and cozy living space, with Sweet Bed by ibis bedding and Nespresso welcome set.

  • Views:

    Garden View

Max. number of persons
4
Area
From 28 / 301 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms

Comfort Features

  • Hair dryer
  • Shoe polisher

Room Services

  • Automatic wake up call
  • Operator wake up call

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms

Comfort Features

  • Hair dryer
  • Shoe polisher

Room Services

  • Automatic wake up call
  • Operator wake up call

Hotel location

ibis Cognac Centre

24, Rue Elisee-Mousnier
16100 COGNAC
France

GPS:45.691657, -0.329418

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • 39 rooms
  • 2 rooms for people with reduced mobility
  • 39 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • French

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed

Catering

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet

Family

Equipements for children

  • Bottle Warmer

BAR IBIS

Bar Type
BAR

Other informations

Services

  • Pet allowed

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  495 reviews

Customer review rating 5.0/5

Geoffrey B. Couples - Confirmed reviews ALL

Dear Goeffrey, We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations. We look forward to welcoming you again during your next stay in Cognac. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 5.0/5

Gordon M. Couples - Confirmed reviews ALL

Dear Gordon M., We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations. We look forward to welcoming you again during your next stay in Cognac. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 4.5/5

Bo S. C. Couples - Confirmed reviews ALL

Dear Bo, We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations. We look forward to welcoming you again during your next stay in Cognac. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 1.5/5

Oliver L. Business - Confirmed reviews ALL

Dear Oliver L., We would like to thank you for sharing your experience with us, although we are sincerely sorry to hear that your stay at our Ibis hotel in Cognac Centre did not live up to your expectations. Your satisfaction is our top priority, and we deeply regret that we did not meet your needs during your stay. We take your comments very seriously and assure you that we will carefully examine the points you have raised in order to put in place the necessary corrective measures. We are committed to improving our service and ensuring that such problems do not recur in the future. Once again, we sincerely apologize for any inconvenience you may have experienced during your stay. Your feedback is extremely valuable to us and we thank you for taking the time to provide it. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 3.5/5

Mike G. Solo - Confirmed reviews ALL

"Dear Mike G., Thank you for sharing your experience with us and for your rating of our Ibis de Cognac Centre hotel. We are sorry to hear that your stay did not fully meet your expectations. Your feedback is important to us as it allows us to improve and better understand the aspects of our service that require particular attention. We would like to assure you that we take your comments very seriously and will review them thoroughly to take any necessary action. We look forward to welcoming you back in the future to provide you with a more satisfying experience. Should you wish to discuss your concerns further or have any specific requests, please do not hesitate to contact us directly. Once again, we thank you for your feedback and are committed to improving our service to provide a better experience for our customers. King regards, The Hotel Ibis Cognac Centre team

Dear Goeffrey, We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations. We look forward to welcoming you again during your next stay in Cognac. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 5.0/5

Gordon M. Couples - Confirmed reviews ALL

Three nice and quiet nights Staff on hand and very knowledgeable of local area.

Dear Gordon M., We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations. We look forward to welcoming you again during your next stay in Cognac. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 4.5/5

Bo S. C. Couples - Confirmed reviews ALL

Well situated, good value, very friendly staff.

Dear Bo, We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations. We look forward to welcoming you again during your next stay in Cognac. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 1.5/5

Oliver L. Business - Confirmed reviews ALL

Staff were amazing, couldn’t do enough to help and rooms comfortable. However they are doing major building work in the hotel starting at 8am and is is making the whole hotel shake. The hotel should be closed for this level of refurb, greedy move by Ibis.

Dear Oliver L., We would like to thank you for sharing your experience with us, although we are sincerely sorry to hear that your stay at our Ibis hotel in Cognac Centre did not live up to your expectations. Your satisfaction is our top priority, and we deeply regret that we did not meet your needs during your stay. We take your comments very seriously and assure you that we will carefully examine the points you have raised in order to put in place the necessary corrective measures. We are committed to improving our service and ensuring that such problems do not recur in the future. Once again, we sincerely apologize for any inconvenience you may have experienced during your stay. Your feedback is extremely valuable to us and we thank you for taking the time to provide it. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 3.5/5

Mike G. Solo - Confirmed reviews ALL

Really well located, and extremely friendly staff. Lovely breakfast and very welcome air conditioning. Slightly dated room with an odd layout, but probably more to do with being in an older property.

"Dear Mike G., Thank you for sharing your experience with us and for your rating of our Ibis de Cognac Centre hotel. We are sorry to hear that your stay did not fully meet your expectations. Your feedback is important to us as it allows us to improve and better understand the aspects of our service that require particular attention. We would like to assure you that we take your comments very seriously and will review them thoroughly to take any necessary action. We look forward to welcoming you back in the future to provide you with a more satisfying experience. Should you wish to discuss your concerns further or have any specific requests, please do not hesitate to contact us directly. Once again, we thank you for your feedback and are committed to improving our service to provide a better experience for our customers. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 5.0/5

Charles S. Couples - Confirmed reviews ALL

Nice room, Quiet. Helpful staff

Dear Charles, We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations. We look forward to welcoming you again during your next stay in Cognac. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 5.0/5

John V. Families - Confirmed reviews ALL

very good service from staff

Dear JOHN V., We very much appreciate your comments regarding your stay at the ibis Cognac Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Cognac Centre

Customer review rating 5.0/5

Gary C. Couples - Confirmed reviews ALL

Very good

Customer review rating 4.5/5

Serge V. P. Couples - Confirmed reviews ALL

Nuit confortable

Customer review rating 5.0/5

Darryl D. Couples - Confirmed reviews ALL

I really wish all hotel staff were as friendly and accommodating as at Ibis Cognac

Customer review rating 4.5/5

Jose D. C. Business - Confirmed reviews ALL

RAS NICKEL

Customer review rating 5.0/5

Martin B. C. Business - Confirmed reviews ALL

it was a short but very pleasant stay. Very warm welcome. Good advice

Dear Martin, We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations. We look forward to welcoming you again during your next stay in Cognac. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 2.5/5

Aurelien H. Business - Confirmed reviews ALL

I stayed in the hotel and got room 105 which is right on top of the main entrance door and then it’s very loudy and the room is not especially big. Having a few friends staying at the hotel too, they had larger rooms with coffee machine, when I had a basic one even though I’m an Accor ALL member. Kind of disappointing stay to be honest.

Dear Aurelien, Thank you for sharing your experience with us and for your rating of our Ibis de Cognac Centre hotel. We are sorry to hear that your stay did not fully meet your expectations. Your feedback is important to us as it allows us to improve and better understand the aspects of our service that require particular attention. We would like to assure you that we take your comments very seriously and will review them thoroughly to take any necessary action. We look forward to welcoming you back in the future to provide you with a more satisfying experience. Should you wish to discuss your concerns further or have any specific requests, please do not hesitate to contact us directly. Once again, we thank you for your feedback and are committed to improving our service to provide a better experience for our customers. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 5.0/5

Szweda C. Families - Confirmed reviews ALL

Great stay nice big family room.

Dear C., We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations. We look forward to welcoming you again during your next stay in Cognac. King regards, The Hotel Ibis Cognac Centre team

Customer review rating 5.0/5

Ann C. Friends - Confirmed reviews ALL

Aangename kamer, prima bed, goede airco. Locatie nabij centrum.

Dear Ann, We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations. We look forward to welcoming you again during your next stay in Cognac. King regards, The Hotel Ibis Cognac Centre team

Other web-users rate our hotel

  • 239 reviews 9.8/10 Location
  • 250 reviews 7.8/10 Room
  • 389 reviews 9.8/10 Service
  • 133 reviews 9.2/10 Breakfast
  • 92 reviews 8.8/10 Cleanliness
  • 48 reviews 8.9/10 Value
  • 26 reviews 2.6/10 Amenities

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