Novotel London West 4 stars

Customer review rating (ALL Rating) 4.1/5 3,382 reviews

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Description

Hotel extras

  • A 5-minute walk to Hammersmith station for access to Central London and Heathrow Airport

  • On-site parking for 240 cars & 6 coach bays

  • Pet-friendly rooms available

  • Well-equipped gym, guest exclusive

  • 40 flexible event spaces for up to 4,000 attendees

Our accommodation(s)

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Room 1

Hotel location

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom

GPS:51.492115, -0.219759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,382 reviews

Customer review rating 4.5/5

Ibrahim M. Couples - Confirmed reviews ALL

Dear Ibrahim M., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and that your experience met your expectations. We look forward to welcoming you back in the future. Best regards, Novotel London West

Customer review rating 4.5/5

Bert B. Business - Confirmed reviews ALL

Dear Bert b., Thank you for your kind words regarding your experiences at our hotel. We are delighted to hear that our location, accommodations, and dining options continue to meet your expectations. We look forward to welcoming you back on your next visit to London. Kind regards, The Novotel London West Team

Customer review rating 3.5/5

Julie P. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Karl W. Couples - Confirmed reviews ALL

Dear Karl W., Thank you for your kind feedback regarding our staff and the comfort of your room. We appreciate your comments about the breakfast options, as we continually strive to enhance our offerings for a more enjoyable experience. Kind regards, The Novotel London West Team.

Customer review rating 4.0/5

Luiz V. L. M. Solo - Confirmed reviews ALL

Dear Luiz V. L. M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and found your room to be clean. However, we acknowledge your concerns about the staff's familiarity with the Heartist program and will take this into consideration for future training sessions. If you wish to discuss your experience further, please do not hesitate to contact us directly at H0… Kind regards, The Novotel London West Team

Other web-users rate our hotel

  • 2,821 reviews 9.4/10 Location
  • 3,769 reviews 6.1/10 Room
  • 5,588 reviews 8.6/10 Service
  • 66 reviews 5.3/10 WiFi
  • 1,588 reviews 5.6/10 Cleanliness
  • 1,376 reviews 7.5/10 Breakfast
  • 83 reviews 8.7/10 Wellness Area

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