Novotel London West 4 stars

Name: Novotel London West | Hammersmith Hotels | Accor Hotels - ALL
Address: 1 Shortlands, Hammersmith, LONDON, W6 8DR, GB
Telephone: +442087411555
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 3,105 reviews

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1 Shortlands, Hammersmith, W6 8DR LONDON, United Kingdom

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Novotel London West

Hotel that makes every moment matter

The Novotel London West is an ideal hotel for business or leisure stays. From family city breaks to business trips in London, comfortable rooms and flexible meeting spaces make this Hammersmith hotel the perfect base.

Kensington Palace & Hyde Park are a short tube ride, with the Eventim Apollo & Olympia London within walking distance. Walk 10 minutes to the Thames for bustling riverside pubs & restaurants. No matter the weather, enjoy the attractions London offers. 40 meeting and event spaces make this one of the most flexible venues in London. With the Piccadilly, District, and Hammersmith & City lines only a 5-minute walk away, this location offers superb transport links and effortless commuting across London.

Join us in one of our 2 restaurants or enjoy drinks in our welcoming Mirrors Bar & Terrace . Aroma ,Buffet Style, is open for breakfast and dinner whilst Artisan, A La Carte, serves elegant & carefully prepared dishes with locally sourced produce.

"Our only goal is to ensure your stay with us is a relaxing and enjoyable, whether travelling for business or leisure. We look forward to welcoming you to Novotel London West."

Ioannis KOLETAKIS, Hotel Management

Hotel extras

A 5-minute walk to Hammersmith station for access to Central London and Heathrow Airport
On-site parking for 240 cars & 6 coach bays
Pet-friendly rooms available
Well-equipped gym, guest exclusive
40 flexible event spaces for up to 4,000 attendees

Our accommodation(s)

Room

Superior Room with Queen Bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior room with Twin Beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior Accessible Room with Twin Beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Room

Superior Room with 2 Single beds and Single Sofa Bed

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior Room with Queen Bed and Single Sofa Bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior Room with Queen Bed and Double Sofa Bed

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: City View or Courtyard View

See availabilities

Room

Executive Room with Queen Bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Executive Room with Queen Bed and Single Sofa Bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Views: City View or Courtyard View

See availabilities

Room

Premier Executive Room

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Premier Executive Room with Queen Bed and Double Sofa Bed

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: City View or Courtyard View

See availabilities

Suite

Junior Suite

2 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior Accessible Room with Twin Beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom

GPS:51.492115, -0.219759

+44 20 8741 1555

Railway station
Bus stop
Highway exit
Airport

Hammersmith Road

Bus stop

Access: 100 m / 0.06 mi 6 min walk

Hammersmith Bus Station

Bus stop

Access: 500 m / 0.31 mi 3 min walk

Kensington Olympia

Railway station

Access: 1 km / 0.6 mi 10 min walk

Highway exit

Access: 4 km / 2.5 mi 5 min drive

London St Pancras

Railway station

Access: 9.3 km / 5.8 mi 21 min drive

Highway exit

Access: 16 km / 10 mi 20 min drive

M25

Highway exit

Access: 19 km / 12 mi 25 min drive

Heathrow Airport

Airport

Access: 21.4 km / 13.3 mi 30 min drive

London City Airport

Airport

Access: 22 km / 14 mi 1 hrs 30 min drive

Eventim Apollo

Opera/symphony/concert hall

Access: 600 m / 0.4 mi 5 min walk / 2 min drive

Kensington Palace

Historic monument

Access: 2.4 km / 1.5 mi 20 min walk

Hyde Park

Entertainment centre

Access: 2.4 km / 1.5 mi 15 min walk

Albert Memorial

Historic monument

Access: 3.2 km / 2 mi 20 min walk

National History Museum

Museums

Access: 3.4 km / 2.1 mi

Royal Albert Hall

Opera/symphony/concert hall

Access: 3.4 km / 2.1 mi

V&A South Kensington

Museums

Access: 3.5 km / 2.2 mi

Buckingham Palace

Tourist attraction

Access: 6.4 km / 4 mi

London Aquarium

Aquarium

Access: 6.9 km / 4.3 mi

Leicester Square

Entertainment/theatre district

Access: 7.2 km / 4.5 mi

Trafalgar Square

Museums

Access: 7.2 km / 4.5 mi

National Gallery

Museums

Access: 7.2 km / 4.5 mi

Madame Tussauds

Museums

Access: 7.2 km / 4.5 mi

Kew Botanical Gardens

Botanical gardens

Access: 7.2 km / 4.5 mi

Royal Opera House

Opera/symphony/concert hall

Access: 7.2 km / 4.5 mi

British Museum

Museums

Access: 7.7 km / 4.8 mi

The London Eye

Tourist attraction

Access: 8 km / 5 mi

Westminster Abbey

Historic monument

Access: 8 km / 5 mi

London Zoo

Zoo

Access: 8 km / 5 mi

The London Dungeon

Tourist attraction

Access: 8 km / 5 mi

Big Ben

Tourist attraction

Access: 8 km / 5 mi

St Paul's Cathedral

Historic monument

Access: 8.5 km / 5.3 mi

Tate Modern

Museums

Access: 8.8 km / 5.5 mi

Tower of London

Tourist attraction

Access: 10.3 km / 6.4 mi

Tower Bridge

Historic monument

Access: 10.5 km / 6.5 mi

Legoland Windsor

Amusement park

Access: 35 km / 22 mi 40 min drive

Ascot Race Course

Racetrack

Access: 38.6 km / 24 mi 50 min drive

Broadway Shopping Centre

Shopping centre/mall

Access: 300 m / 0.2 mi 5 min walk

Kensington

Shopping district

Access: 1.8 km / 1.1 mi

Westfield, White City

Shopping centre/mall

Access: 3.2 km / 2 mi 18 min drive

Harrods

Shopping centre/mall

Access: 6.3 km / 3.9 mi

Soho

Restaurant and cafe district

Access: 7.2 km / 4.5 mi

Covent Garden

Restaurant and cafe district

Access: 7.2 km / 4.5 mi

OXFORD STREET

Shopping district

Access: 7.5 km / 4.66 mi 20 min drive

Piccadilly Circus

Shopping district

Access: 7.9 km / 4.9 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

ARTISAN

Welcome to Artisan, by Omkar Mestry. Where culinary artistry harmonises with the timeless allure of charcoal cooking. Our menu is a symphony of flavours, an ode to craftsmanship, and a journey into the heart of charcoal-infused cuisine.

AROMA RESTAURANT

Aroma Restaurant is open daily for breakfast and dinner. Join us in stylish surroundings and pull up a chair for a delicious meal, anytime of the day. Our modern Hammersmith hotel restaurant boasts an international menu with options for all.

Meetings & Events

Non contractual photo

Number of Meeting Room: 40
Surface of the largest room: 1726 m² / 18578.491 sq ft
Maximum seats capacity: 1500
Maximum capacity for banquets: 1500

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 3,105 reviews

Daniella T. Business - 5/14/2026 Confirmed reviews ALL

Great location and an overall enjoyable stay. The staff were friendly, attentive, and made us feel very welcome throughout. Food quality was fantastic, with plenty of choice, and the amenities were excellent and well-maintained. The only downside was that the rooms felt a bit tired and could benefit from an update. With some refurbishment, this would easily be a top-tier experience.

Dear Daniella T., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, found our staff to be welcoming, and appreciated the quality of our food and amenities. We value your feedback regarding the room condition and recognize the importance of maintaining a fresh and inviting atmosphere for our guests. Please rest assured that your comments will be taken into consideration as we continually seek to enhance our offerings and guest experience. Kind regards, The Novotel London West Team

Richard S. H. Business - 5/14/2026 Confirmed reviews ALL

I was there for a week and for that amount of time it would have been nice to be offered an upgrade as i use the hotel every time i stay in hammersmith

Dear Richard S. H., Thank you for your positive feedback regarding your recent stay with us. We appreciate your loyalty and understand your desire for an upgrade during your week-long visit. We value our returning guests and will certainly take your comments into consideration for future stays. Kind regards, The Novotel London West Team

Lynsey F. Business - 5/14/2026 Confirmed reviews ALL

Stayed for 2 nights for an event at the Olympia, perfect location for easy access, however the room was disappointing as was the service.

Dear Lynsey F., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location but regret that the room and service did not meet your expectations. We take all guest feedback seriously and will reflect on your experience. If you wish to discuss your experience further, please do not hesitate to contact us directly at H0… Kind regards, The Novotel London West Team

Wattakorn C. Couples - 5/14/2026 Confirmed reviews ALL

Stayed for 14 nights in a Premium Executive room and had to ask for room cleaning and mini bar refill every 2-3 days. Took this matter up with both the day and night shift managers but still same problems happened until last day of my stay. To make matters worse the day shift manager accused me of asking for multiple minibar refilling daily stating that one of the team members raised this up. I was asked by the night shift manager to make an official complaint to the Guest Relations Manager which I never met as I was told he was in a meeting in the morning. When asked for him in the afternoon the answer was he had finished his shift. I have been staying at your hotel everytime I visited London since 2022 and a Silver Accor member it was so disappointing with what happened and how things were handled. Was told that my complaint would be look into and would be contacted back by the Guest relations manager. Hopefully will be contacted back soon.

Bosco A. Business - 5/12/2026 Confirmed reviews ALL

the food quality was really bad, eg cut fruits for breakfast is so dry seems like this was kept under storage for months, outdated rooms and broken shower controls