ibis Avignon South Hotel 3 stars

Friendly welcome on arrival, excellent service in the restaurant (especially Katia), comfortable room (but rather airless). The one area where all Ibis Hotels fall below the standards which it follows in other aspects is the poor quality of toilet paper. Surely a slightly higher quality is possible.

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Service restauration indigne

Efficient friendly staff, special thanks to Naomi on front desk who answered all our questions and with a happy face, Antoine was very helpful too, sorting out my booking error, and his communication via Email was excellent. The hotel has a free secure gated car park, not underground. The Hotel is clean, our room with double bed and bathroom was fine, all was fresh and clean. No Kettle. We had a one night stay, the Hotel offers dinner, a buffet and grill at varying prices and breakfast too, on top of the room price. We decided to eat out in a Pizzeria within 200 meters of the hotel, it is more like an American diner, but was fun. The Hotel is easy to find just off a roundabout on the N7, you will see the IBIS illuminated sign. Hotel is about 10 minutes outside of the Old town by car, there is a bus that stops outside the hotel, or as we did, drove to the free Des Italians park and ride, although signposted, a Sat Nav would have helped to get us there sooner.. The Park and Ride bus takes about 15 mins to the Old town, the return is from the drop off and every 30 minutes. Easy Hotel check out the next morning and then drove to the huge Carrefour supermarket for groceries and the best petrol prices, about 5 minutes by car and through a commercial estate with lots of roundabouts, the same estate the IBIS is on. Turn left from the car park, then first right and follow this road weaving its way passed many commercial properties and other hotels, eventually to the huge Carrefour. I would recommend this IBIS in Avignon. We found the IBIS Central amongst the tiny streets in the old town and as we had a large car, the one we stayed was better for us.

The first room I was given had a foul oder and the following me had no hot water

Really great!

The staff were all very helpful and friendly

Room was perfectly acceptable but when we asked about dining was advised that it was not necessary to reserve a table when we went to dine we were advised tables were not presently available because a large party had just arrived to dine. We discovered this was a bus party staying in the hotel therefore known to the hotel management. If we had been advised to look to eat a little later then our experience of the restaurant and bar would have been better, as it was we were disappointed by the attitude of the manager and the staff all of whom did not appear to appreciate the demand made on them when the party of (say 50 diners) descended on them. We left feeling that we would not look to stay at this Ibis again in view of this matter. We had previously stayed at the nearby Ibis Style hotel where our experience was completely different and a pleasant one.

Expereince plutot agreable

The assistant general manager is drinking his beer in front of guests while the hotel is a total disaster. I will advise him to work a bit to raise the very poor experience we have encountered. The room is dirty, was missing a towel and the night manager smoking in public areas.

This is the first time I have stayed at a Hotel Ibis and felt that the cleanliness of hotel itself and the behaviour and attitude of staff to customers could be improved.

We had a great four night stay and enjoyed some sunshine by the pool and Avignon Festival nights. Eurostar return from London St Pancras to Avignon TGV is a fantastic journey and Ibis Avignon Sud a great base to stay to explore the ancient City. Served by bus no 3 from outside the hotel then a no 6 from the Festival Park & Ride for 1.4 Euro. We had a great four night stay!

We arrived too early to book in but the very welcoming staff (Antoine) on reception stored our luggage for us and allowed us to use the hotel’s facilities until our rooms were ready. The hotel was spotlessly clean as was the pool area. Perhaps a few more umbrellas around the loungers by the pool would have been good. Breakfast and Lunch were buffet style but plenty of choice and reasonably priced and a reasonable menu selection for our evening meal. We were made to feel very welcome by every member of the staff, I only wish we could have stayed here for more than one night. I will definitely recommend this hotel and we’ll be back!

Perfect for our early morning flight, and the use of the pool after a day's driving was really welcome. Very friendly and efficient staff.

Very good and just as we expected