Sofitel Le Scribe Paris Opéra 5 stars

Customer review rating (ALL Rating) 4.8/5 2,656 reviews

Sofitel Le Scribe Paris Opéra - Image 1
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Sofitel Le Scribe Paris Opéra - Image 4
1 rue Scribe, 75009 PARIS, France

Description

Hotel extras

  • An ideal location for your Parisian shopping getaway

  • The spirit of Parisian luxury in the heart of the Opéra-Vendôme district

  • Completely renovated by renowned designer Tristan Auer

  • The elegant rooms and suites give you the comfort of a Parisian apartment.

  • A place specifically designed for foodies with 3 dining areas

Our accommodation(s)

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Hotel location

Sofitel Le Scribe Paris Opéra

1 rue Scribe
75009 PARIS
France

GPS:48.870426, 2.329937

Telephone
Fax +33 1 42 65 39 97

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,656 reviews

TripAdvisor Rating  4.5/5  331 reviews

Certificate of excellence 2024

Satisfying experience

TripAdvisor rating 4.0/5

Herm D TripAdvisor review

Top notch features, very good and attentive waitress staff (Jose, Anna and Claudia). Only complaint is initial explanation of features in the room, probably translation issues, but overall nice stay and really good location. Located in the theater district and walked (@ 15-20 minutes) to the Louvre.

Customer review rating 4.5/5

Alan Couples - Confirmed reviews ALL

Excellent location, friendly staff, excellent service

Dear Mr Hutchens, Thank you for taking the time to share your feedback! We're delighted to hear you enjoyed our prime location, friendly staff, and the level of service provided during your stay. We apologize for the inconvenience caused by the Wi-Fi connection and will ensure our technical team looks into it to improve the experience. We hope to welcome you back to Sofitel Le Scribe Paris Opéra in the future! Sincerely, Valentina Guest Relations Manager

Mixed feelings this time

TripAdvisor rating 3.0/5

patriciaDubai Couples - TripAdvisor review

This is our 2nd time in Sofitel Le Scribe and we were back after 2 years, this time only my husband and I. We spent 5 nights, then went to London and then back for 8 more nights. The hotel really needs a refresh, the carpets in the bedrooms and hallways are not nice and old, the bed is comfortable but very soft and you can feel a “hole” in the side of the bed (because of the weight of so many people sleeping), maybe rotate the mattress after each guest ? The towels are not fluffy, pillows very soft (we asked for new ones but no difference), very bad lighting in the room, they left flowers that after so many days housekeeping never renew or replaced them and they smelled…dirty glasses and cups were not changed daily, you had to call for a special guy to come and change them…many details like that. We booked a Premium Jr Suite for the 1st 5 nights and then a Jr Suite for the other 8 nights. To be honest we didnt realize we booked a different category and during check in they told us we were upgraded to a better room. That was not true because the room we were given was in fact the one we booked, we were never upgraded as they said. We never how different a Jr Suite and a Premium Jr Suite were until we arrived the 2nd time. In the Jr Suite there was such a tiny closet that we complaint and room was a bit crowded with an inside view, we needed more space for 8 nights. We requested a change and were told they were full booked so we called our travel agent, she called somebody and a very nice Mr Bilal appeared with a lot of disposition to help us. After a while he told us he could offer a suite (paying a % of the difference) and took us too show us the room. It was a Prestige Suite, we had now a very large walking closet and a good size room and living room so we agreed to the change. When we visited the suite before moving we saw the sofa bed in the living room opened as expecting a child so we told them no child or extra person was coming and they told us they would close it and rearrange the furniture. In the night, when we came back, nothing had happened so we closed the sofa bed and rearranged the furniture (it was never moved again to whatever position the furniture has usually without a sofa bed). It is a detail but many details like this is what made us not be satisfied. Housekeeping was not efficient really, I stayed resting a couple of times while they were cleaning and I was amazed at how little they “clean”. Barely changed the bed sheets and towels. Didnt see how they did the bathroom but I was really amazed that our room, after 8 nights, was never hoovered….you could see the room was not in pristine condition and that annoyed me because that is the least to expect in a hotel. Breakfast is in the basement, very nice people but not the best buffet, for example limited ammount of cheese, fruit, not the best croissants, etc. Coffee was not good but the service was very efficient and smiling all the time. I would put the brakfast room somewhere with natural light that is more appealing. The concierge ladies are very unwelcoming and not very willing to help. I remember we had the same issue 2 years ago. They are all the time busy in the telephone and in their computers so if you went to ask for something you feel you are interrupting and never a smile. Wrong recommendations…a disaster. They should be changed or be given some kind of classes about charm and how to treat clients. The rest of the people were always smiling and willing to do the best…that is really the best of this hotel. The people who work there (except for the concierge ladies). To make the story short, good location, tired and busy hotel, very nice service (except concierge), average breakfast, beds should be renewd as well as the towels. This is a 4 star hotel, not a 5 star. We came from staying in The Cadogan in London for 10 days and that is a real 5 star hotel. We wont be returning them as there are so many options in Paris

Well located great service and nice rooms!

Customer review rating 5.0/5

Rick M. Couples - Confirmed reviews ALL

See above

Dear Mr M., Thank you so much for your kind words! We are thrilled to hear that you enjoyed the location, service, and rooms during your stay with us. It’s always a pleasure to know that our guests had a memorable experience. We look forward to welcoming you back to Sofitel Le Scribe Paris Opéra for another exceptional stay. Warm regards, Yutong Guest Relations Manager

Great stay

Customer review rating 5.0/5

Jacque W. V. Couples - Confirmed reviews ALL

From the moment we booked our stay in Sofitel Le Scribe in Paris, everything about this hotel experience exceeded expectations. The check-in process was late and there was a bit of wait however with the staff greeting us warmly and professionally it was fine and had a complementary drinks while we wait. Throughout our stay, the service was impeccable—friendly, helpful, and always ready to assist with any request. The room itself was a perfect blend of comfort and cleanliness and of course luxury, offering a peaceful retreat after a day of exploring the city. We appreciated the attention to detail, from the cozy bedding to the spotless bathroom. It truly felt like a home away from home. The location of the hotel is another major highlight. Situated in a prime area, we found it easy to explore nearby attractions, with excellent transport links just a short walk away. Whether it was strolling to the Eiffel Tower or enjoying local cafes, the location was ideal. Overall, our stay was wonderful, and we wouldn't hesitate to return in the future. Highly recommend Le Scribe for anyone visiting Paris—comfortable, clean, and with a location that's just perfect.

Dear Mrs V., Thank you for taking the time to share your experience with us! We are truly delighted to hear that your stay at Sofitel Le Scribe Paris Opéra exceeded your expectations. We’re pleased to know that, despite the slight delay at check-in, our team was able to make you feel welcome and comfortable. It’s wonderful to hear that the service, the room, and the location all contributed to making your visit memorable. We take great pride in offering a home away from home, and we’re thrilled that you felt so at ease with us. Your kind words about our staff’s professionalism, the comfort of the room, and our prime location mean a great deal to us. We’re glad you enjoyed exploring Paris from our central location, and we sincerely hope you had time to discover all the treasures the city has to offer. We look forward to welcoming you back to Sofitel Le Scribe for another unforgettable stay. Thank you again for your recommendation – it’s guests like you who make our work so rewarding! Warm regards, Yutong Guest Relations Manager

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Other web-users rate our hotel

  • 704 reviews 9.7/10 Location
  • 891 reviews 8.5/10 Room
  • 1,400 reviews 9.4/10 Service
  • 6 reviews 8.1/10 WiFi
  • 411 reviews 7.8/10 Comfort
  • 345 reviews 9/10 Breakfast
  • 288 reviews 8.6/10 Food
  • 269 reviews 9.3/10 Vibe

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