ibis Nîmes West 3 stars

Customer review rating (ALL Rating) 4.5/5 1,693 reviews

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ALLSAFE approved hotel

Hotel extras

  • Restaurant open Monday to Friday from 7pm to 9:45pm by reservation.

  • 5 min from exit 25 on A9, large free car park, electric charging station

  • Swimming pool

  • Pets are welcome

  • ALLSAFE certification

Our accommodation(s)

Hotel location

ibis Nîmes West

268, Rue de L'hostellerie, PARC HOTELIER, Ville Active
30900 NIMES

GPS:43.813883, 4.343683

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our restaurant is open Monday-Friday evenings by reservation only. We offer a varied menu with set menus (2 courses) for EUR 20.90 and EUR 24.90 (3 courses). Closed on Saturdays and Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,693 reviews

TripAdvisor Rating  4.0/5  879 reviews

Certificate of excellence 2023

Super hotel but some problems

Customer review rating 3.5/5

Brenda Couples - Confirmed reviews ALL

Lovely hotel, good location. Super to be able to have a swim in the pool after a long journey. Outdoor dining was next to the outdoor smoker's area so we had to move inside. Meal good and waiter excellent. Pillows were totally 'dead' and should have been replaced by housekeeping. The next morning breakfast was chaos....no bowls, no mugs for coffee as there was a coach group in. Requesting crockery we were told that a colleague was washing some up. Other guests resorted to having cereal or fruit in the glass tumblers so we did too. Bowls arrived and had to be used for hot drinks. The juice machines had runout. On complaining to reception on departure we we given the excuse that the coach party had all come to breakfast at once. Perhaps a large group should be told to stagger breakfast. There were enough seats, so buy more crockery . Other than that, an excellent hotel. A refund for a ruined breakfast would have been appreciated.

Dear Madam, Thank you for sharing your feedback. We are glad to know that you enjoyed our convenient location and the swimming pool. It's always a pleasure to provide a relaxing environment for our guests after a long journey. We apologize for the inconvenience you experienced during your stay, particularly during breakfast. We understand that the situation with the coach group was not ideal, and we will take your suggestion into consideration for better management of large groups in the future. Regarding the pillows, we appreciate your feedback and will ensure that our housekeeping team checks them more thoroughly. We also apologize for the confusion with your dinner booking and room number; we will make sure to improve our communication between departments to avoid such issues in the future. As for the reception taking your report seriously, we assure you that we value your feedback and will use it to improve our services for all our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards, L'équipe de l'Ibis Nîmes Ouest

Great stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent service comfy beds rooms with everything Only downside a few more English channels Would be good on the tv and wifi in the rooms!!


Customer review rating 4.5/5

Bas Couples - Confirmed reviews ALL


No responce

Customer review rating 0.5/5

Anders B. Couples - Confirmed reviews ALL

I booked the wrong day on line. Nice staff helped me with a room anyway. I wrote to management to get a refund for the day I made the booking online but I haven’t got any responce.

Dear Sir, Thank you for taking the time to share your review. We are glad to hear that our team was able to assist you with a room despite the booking error. Regarding the refund for the incorrectly booked night, we're unable to locate any record of your request. Your assistance in providing more details on how you attempted to reach out to the manager would be greatly appreciated. We apologize for any inconvenience this may have caused. Contact: h0… We look forward to welcoming you back to our hotel in the future. Kind regards, L'équipe de l'Ibis Nîmes Ouest

Good stopover

TripAdvisor rating 3.0/5

jglaw Couples - TripAdvisor review

Good Ibis with small swimming pool at the edge of Nimes, in the area of a shopping center. The usual good bedding. A fairly good buffet breakfast. The gated free parking is a real asset. Close to the A9 highway makes this Ibis a perfect option when traveling south.

Dear Sir, Thank you for taking the time to share your positive experience at our hotel. We are glad to hear that you found our location convenient for your stopover and that you appreciated our comfortable bedding and buffet breakfast. We have duly noted your comment concerning the pool which is 18 meters long and is usually very appreciated by our guests. We are sorry if you found it a little bit on the small side. We look forward to seeing you again in the future. Kind regards, L'équipe de l'Ibis Nîmes Ouest

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Other web-users rate our hotel

  • 474 reviews 9/10 Location
  • 872 reviews 6.4/10 Room
  • 938 reviews 9.5/10 Service
  • 14 reviews 7.5/10 WiFi
  • 444 reviews 8.8/10 Breakfast
  • 343 reviews 8.3/10 Cleanliness
  • 141 reviews 8.9/10 Pool

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