ibis Styles Arles Palais des Congrès 3 stars

Customer review rating (ALL Rating) 3.9/5 583 reviews

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Avenue de la Première, Division Française Libre, 13200 ARLES, France

Description

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Restaurant with a seasonal local menu, open evenings, Monday to Sunday.

  • Sunny, open terrace and swimming pool with all preventive measures in place

  • Quadruple family rooms and adjoining rooms

  • Free enclosed bus and car park

Our accommodation(s)

Hotel location

ibis Styles Arles Palais des Congrès

Avenue de la Première, Division Française Libre
13200 ARLES
France

GPS:43.670944, 4.619171

Telephone
Fax +33 4 90 49 92 76

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

4 SAISONS

We offer local and regional cuisine that follows the "4 seasons". Located facing the pool with a shaded terrace, you can enjoy pleasant moments there as a family, with friends or for your business meetings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  583 reviews

TripAdvisor Rating  3.6/5  744 reviews

Customer review rating 2.5/5

John M. Business - Confirmed reviews ALL

We did not enjoy our stay

Customer review rating 3.5/5

Diane K. Couples - Confirmed reviews ALL

After a fairly unpromising reception we had a reasonable stay for 2 nights. Good breakfast and satisfactory room. Poor location surrounded by roads in a run down area.

Customer review rating 4.0/5

Ashley B. Couples - Confirmed reviews ALL

The hotel was in a good location for cycling and getting into the town. The pool was great after the cycling. Most of the staff were very helpful, one member of staff could have been more friendly. Breakfast was good.

WARNING - AVOID 75 guest review

TripAdvisor rating 1.0/5

SteveT747 TripAdvisor review

We arrive and other friends of ours on the same trip advise to find another hotel if possible, how bad can it really be! Our party booked 2 twin rooms with singles beds, we end up with doubles because of an error, so we are given an extra sheet, the hotel blames booking.com, so we go up to the room (in a very wobbly lift) the rooms and bathrooms are dirty with used towels and awful smelling rooms. Maybe get a quick bite to eat of others grabs a toasty and its frozen in the middle! The surrounding area doesn't seem that safe, we walked in to Arles and the walk was not the most pleasant, we grabbed a lift back even though it was only 10 minutes. This hotel has put me off ever selecting an Ibis again. The staff are pretty useless, young lad was on his own i blame the management. we stayed here with 75 other guests and not one person had anything good to say about it. Very disappointed....

Customer review rating 1.5/5

Jean-francois C. Solo - Confirmed reviews ALL

Mauvaise expérience ! 35 mn pour avoir une clé (une personne très agréable seule pour 2 hotels) chambre (514) douteuse, moquette très tachée, salle de bain en ruine... impossible que faire fonctionner la clé de la chambre... honteux, c'est dommage j'aime bien les ibis styles !!!

Monsieur C., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Styles Arles Palais des Congrès. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Styles sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

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Other web-users rate our hotel

  • 471 reviews 7.5/10 Location
  • 810 reviews 4.3/10 Room
  • 524 reviews 7.5/10 Service
  • 9 reviews 7.6/10 WiFi
  • 510 reviews 7.3/10 Breakfast
  • 403 reviews 5.1/10 Comfort
  • 293 reviews 3.7/10 Cleanliness
  • 274 reviews 2.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.