ibis Styles Arles Palais des Congrès Hotel 3 stars

Customer review rating 4.3/5 2,677 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Styles Arles Palais des Congrès
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Breakfast included, unlimited WIFI and on-site restaurant 7 days a week

  • Sunny, open terrace and swimming pool with all preventive measures in place

  • Quadruple family rooms and adjoining rooms

  • Free enclosed bus and car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Leisure and activities
  • Outdoor unheated pool
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Copy/print service available
Information message

Hotel location

ibis Styles Arles Palais des Congrès

Avenue de la Première
Division Française Libre
13200
arles
france

Tel: +33490939880

Fax: (+33)4/90499276

Check-in from 14h00

Check out up to 12h00

  • NAVETTE ENVIA A 1euro :  Musée de l'arles Antique

  • By plane

    MARSEILLE PROVENCE At 66km / 41.01 miles

  • By plane

    MONTPELLIER MÉDIT. At 77km / 47.85 miles

  • By plane

    NIMES GARONS At 22km / 13.67 miles

  • By train

    ARLES SNCF At 3km / 1.86 miles

  • By train

    NÎMES SNCF At 35km / 21.75 miles

GPS :43.670944, 4.619171

Our accommodation(s)

This is what our ibis Styles rooms are all about! Stay connected to our WIFI while working or drift off into sweet dreams in one of our cozy Sweet Beds!

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Standard Room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Standard Family Suite with 2 connecting rooms

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • Direct dial telephone
Rooms

Our restaurants and bars

4 SAISONS

Type of cuisine: Regional

We offer local and regional cuisine that follows the "4 seasons". Located facing the pool with a shaded terrace, you can enjoy pleasant moments there as a family, with friends or for your business meetings.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 7' SEVEN

Non contractual photo

The "Le 7'seven" bar is open seven days a week with an outside view of the hotel's pool and the terrace of the "4 Saisons" restaurant. This is the perfect place to relax, no matter what time it is...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 380

  • Maximum capacity: 372 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
ibis Styles Arles Palais des Congrès

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,677 reviews

tripadvisor

TripAdvisor Rating 3.5/5

635 reviews

Normal

Customer review rating 4.3/5

Patrice P. Business - 20/08/2020 Confirmed reviews ALL

RAS

Monsieur P., Un grand merci à Vous de nous avoir fait partager vos impressions. Nous sommes ravis d'avoir pu répondre à vos attentes et vous satisfaire durant votre séjour. Bien à Vous, Dorothée Pernelle - Directrice

Very average

Customer review rating 4.3/5

Ivor A. Families - 15/08/2020 Confirmed reviews ALL

The Ibis Style hotel is part of the same building as Ibis Budget and makes you wonder how it justifies a 50-60% price premium. The hotel is located outside the centre in a very insalubrious area. You need to take the car to visit Arles. The room was well below what I would expect from a three star hotel. No mini bar or safe, no complimentary bottled water, shabby bathroom. I really don't recommend this hotel.

Monsieur A., Je vous remercie de nous avoir fait partager vos impressions à la suite de votre séjour dans notre Ibis Styles. Tout d'abord, je vous confirme que note établissement est un Combo (2 hôtels couplés dans un même lieu). Sachez Monsieur, que l'offre Ibis Styles est une gamme au dessus de l'Ibis Budget au niveau de la chambre et de la salle de bain, tels que (literie, équipements, linges de lit et de bain). Nous sommes plusieurs hôtels couplés à ce jour et l'ensemble de nos clients profitent d'autres services annexes et de nos espaces communs, cela n'a rien à voir avec le prix et le type de chambre que vous avez choisi. Concernant les autres points que vous évoquez, les bouteilles d'eau ne sont plus mises en place dans vos chambres en cette période, d'autre part, des coffres fort sont à votre disposition en réception, la présence de minibar n'est pas une prestation dans nos enseignes Famille Ibis... Bien à Vous, Dorothée Pernelle - Directrice

Good stay

Customer review rating 4.3/5

Olivier Families - 24/02/2020 Confirmed reviews ALL

The staff was very kind and helpful. The rooms are clean. The hotel location is not that great but not very far from the city center

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sébastien - reception desk Sincerely,

Poorly run Ibis Hotel

TripAdvisor rating 3.5/5

Martin L Couples - 02/12/2019 TripAdvisor review

The hotel is shared with an Ibis budget hotel. It has a common entrance and it depends which reception you go to. I do not know why they bother as the whole hotel is only of a budget standard and not up to a Style standard. The room was very basic and there is a strange smell of dirty drains in the corridors. Luckily the room did not smell. The hotel is not in the best of areas and overlooks what appears to be a travellers site. In the room and car park there are warning signs about theft. We ate in the hotel as being November there were hardly any restaurants open in Arles. The food was passable but the service was shocking. The staff did not have a clue how to serve. We ordered a bottle of wine 2 glasses poured and the bottle was taken away we then had to chase to get in back. breakfast was ok and a far better experience. Not a hotel I can recommend.

Good value for a short stay

Customer review rating 4.3/5

Thomas Couples - 14/11/2019 Confirmed reviews ALL

We only stayed 1 night and were granted a nice upper floor room. Room and commons were clean, staff polite and friendly. Breakfast was very enjoyable, with focus on quality rather than variety, which to me is a good thing. The fresh orange juice machine was a factor in my decision to book the Ibis styles :) 2 unusual/negative details in the room: a. No water boiler or anything to prepare a warm drink (at night the lobby offering had been stored...) b. No info on breakfast hours > it should be mentioned on a flyer

Cher client, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Arles Palais des Congrès. C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher client, en l’expression de nos sentiments les meilleurs. Sébastien - la réception

Good nearby highway located hotel on my way home.

Customer review rating 4.3/5

Ivan Couples - 03/11/2019 Confirmed reviews ALL

Professional and helpful staff.

France by train

Customer review rating 4.3/5

John N. Couples - 28/09/2019 Confirmed reviews ALL

Some distance from station, but (cheap) local bus runs regularly between station and Palais de Congres. Room/bathroom no better than standard Ibis, but nice outdoor swimming pool and restaurant & bar.

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - reception desk

Comfortable hotel in excellent situation

Customer review rating 4.3/5

Tim Families - 28/08/2019 Confirmed reviews ALL

The only criticism was that unlike all other Ibis Styles we have stayed in, tea/coffee in the reception area was not readily available, and had to be requested. The sachets, tea bags and water were available, but no kettle or milk/milk substitute. Staff generally were very pleasant and cooperative, though not readily forthcoming with complimentary hot drinks. Swimming pool was good, bedrooms comfortable, restaurant good for breakfast and evening meal. Very convenient for the Roman ruins just a short walk away. Most enjoyable stay.

Not very happy

Customer review rating 4.3/5

Piero C. Families - 26/08/2019 Confirmed reviews ALL

Experience overall not bad, but the look and feel of the place is very cheap and very different from the idea you get from the pictures. In addition having in the same building a “style” version and a “budget” one gets you the idea that you mostly get the budget one even if you asked for the style, and that’s extremely negative

Delighted to make our third stay!!

Customer review rating 4.3/5

Richard Couples - 26/08/2019 Confirmed reviews ALL

Great to have a good welcome and checked in easily! Pleased as well to be in room 705 again!

Mrs

Customer review rating 4.3/5

Enrica Families - 19/08/2019 Confirmed reviews ALL

Not good at all Rooms super tiny Bathroom very old and uncomfortable

Up to Ibis Styles standard after many years of staying ibis styles

Customer review rating 4.3/5

Richard J. Couples - 18/08/2019 Confirmed reviews ALL

Everybody from reception desk to bar and waiting staff in our opinion were certainly up to a high standard. When travelling we always in France we always stay at an ibis Styles Hotel. They have all been good but we think this one just beat the others. We will certainly be returning in the future

A good hotel for a good price

Customer review rating 4.3/5

Jap B. Couples - 05/08/2019 Confirmed reviews ALL

The.hotel is conveniently place just outside Arles centre, but it is a good walk in to the centre. The Roos are comfortable and the facilities are exactly right (not too much and just enough). The staff were very good

vincent

Customer review rating 4.3/5

Anonymous Solo - 19/07/2019 Confirmed reviews ALL

adore Arles and it's history. a small town with a big heart.

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - Reception desk

best Accord hotel in arles

Customer review rating 4.3/5

Jean-jacques Business - 07/07/2019 Confirmed reviews ALL

simply the best ! best service, smiling people, efficent team, efficent cleaning lady, clean hotel, best service. and super managerin. all the best , see you next year JJ

Cher Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Arles Palais des Congrès. Sachez que nous sommes très heureux de constater que toutes nos attentions ont contribuées à répondre entièrement à vos attentes. Votre satisfaction nous conforte dans la poursuite de notre savoir-faire. Des témoignages chaleureux comme les vôtres sont les meilleures récompenses pour nos équipes : un grand merci à vous. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Sébastien - La réception

Excellent

Customer review rating 4.3/5

Mrs M. Friends - 07/07/2019 Confirmed reviews ALL

Sorry the previous survey for Vitolles completed in error and related to ibis budget Marseille where there are problems

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - Reception desk

Our nicest hotel experience

TripAdvisor rating 3.5/5

Ian F Couples - 30/06/2019 TripAdvisor review

My wife and I enjoyed a really lovely two nights stay in Ibis Styles in Arles. It was a place we had never been to before. We wanted a hotel that was handy for the sites and this was perfect within easy walking distance. We were also pleasantly surprised to find the hotel had a swimming pool which we really appreciated as the weather was hot.

Hotel in a great location for Arles.

Customer review rating 4.3/5

Marion B. Couples - 26/06/2019 Confirmed reviews ALL

The hotel was in a quiet location with a short walk in to the town centre. Being able to eat breakfast outside in the ahad was good.

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - Reception desk

fine hotel, friendly staff, good value

TripAdvisor rating 3.5/5

Remy H Couples - 21/06/2019 TripAdvisor review

We stayed twice - albeit briefly, but enjoyed both stays. Travelling by bicycle, we were given access to a lock-up, the room was OK (spacious and equipped to Styles-standard). Breakfast and dinner were OK. Ample parking of cars, location is not in Arles town centre, but there is a bus and you can walk into town in about 20-25 minutes.

Not a nice stopover

Customer review rating 4.3/5

Dario Couples - 16/06/2019 Confirmed reviews ALL

The restaurant was very average and had heartburn. In the first hours of the morning the alarm went off causing some panic ( specially on a high floor) and had very little info nor excuses at checkout.

Dear DARIO C., We received your feedback on your stay on June 13th. I am sorry Mr Metzger for the inconvenience this night. We fully understand that an alarm trigger We have received your return regarding your stay of June 13th. I am sorry Mr Dario for the inconvenience this night. We fully understand that a fire alarm can disrupt the sleep of each of our clients. Nevertheless, our receptionists who perform the nights are guarantors of your safety above all else. That is why it is important after a doubt, to evacuate the hotel when the alarm sounds, we can not stop the system at our initiative, even if it is a "false alarm". This is strictly forbidden. All our customers have been very understanding and we thank them again, following this unforeseen event. Everything has been in order since. Believe, dear Sir, that your global feeling leaves us speechless. Sincerely, Dorothée Pernelle - Director

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in arles