ibis Styles Arles Palais des Congrès Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 3,029 reviews

ALLSAFE approved hotel

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ibis Styles Arles Palais des Congrès
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+ 19 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Breakfast included, unlimited WIFI and on-site restaurant 7 days a week

  • Sunny, open terrace and swimming pool with all preventive measures in place

  • Quadruple family rooms and adjoining rooms

  • Free enclosed bus and car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Arles Palais des Congrès

Avenue de la Première
Division Française Libre
13200 arles
france

Fax: (+33)4/90499276

Check-in from 14h00

Check out up to 12h00

  • NAVETTE ENVIA A 1euro:  Musée de l'arles Antique

  • By plane

    MARSEILLE PROVENCE At 66km / 41.01 miles

  • By plane

    MONTPELLIER MÉDIT. At 77km / 47.85 miles

  • By plane

    NIMES GARONS At 22km / 13.67 miles

  • By train

    ARLES SNCF At 3km / 1.86 miles

  • By train

    NÎMES SNCF At 35km / 21.75 miles

GPS:43.670944, 4.619171

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

4 SAISONS

We offer local and regional cuisine that follows the "4 seasons". Located facing the pool with a shaded terrace, you can enjoy pleasant moments there as a family, with friends or for your business meetings.

Our accommodation(s)

This is what our ibis Styles rooms are all about! Stay connected to our WIFI while working or drift off into sweet dreams in one of our cozy Sweet Beds!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 380

  • Maximum capacity: 372 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
ibis Styles Arles Palais des Congrès

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,029 reviews

TripAdvisor Rating 3.5/5

652 reviews

Very pleased

TripAdvisor rating 5.0/5

Jean B 30/11/2021 TripAdvisor review

We had a great stay at the hotel the room were very clean, bed was comfortable, the staff very helpful. Breakfast great choice. To walk to the center of Arles take about 10 minuets. Also if you go into the Tourist Information office, you can purchase a ticket for 16€ which give you entry into the top ten places to visit in Arles. - Excellant.

Great Location. Just a short walk to the Center Ville

Customer review rating 4.5/5

Jean Couples - 25/11/2021 Confirmed reviews ALL

The hotel was good, the location was very good

overnight stay

Customer review rating 3.5/5

Anonymous Couples - 21/10/2021 Confirmed reviews ALL

Neither shower was in good working order in either of our booked rooms and I think facilities are being overlooked. The restaurant was good and other facilities fine

One night in Arles at the right price.

Customer review rating 4.5/5

John H. Couples - 17/10/2021 Confirmed reviews ALL

A basic hotel which delivers on what it says. Large carpark. Comfortable bed. No noise. Okay breakfast.

Dear customer, Thank you for taking a few minutes to respond to our satisfaction survey. Here are the advantages of Club accor Hotels: By booking via the official Accor website, you automatically benefit from a 5% reduction on your room. In addition, you accumulate loyalty points that turn into €. Check your account on the site. See you soon, Sébastien - reception desk

Well located

Customer review rating 4.5/5

Nigel W. Couples - 08/10/2021 Confirmed reviews ALL

Nice room, comfortable bed and a good breakfast. Also near to the centre of Arles.

Dear sir, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. See you soon, Sébastien - reception desk

Hotel facilities ok but poor location

Customer review rating 3.5/5

David Couples - 20/09/2021 Confirmed reviews ALL

Stayed for a short break and really enjoyed the visit but the location of the hotel is not the best both in terms of location and its surroundings

Good and Bad

Customer review rating 2.0/5

P C. Couples - 06/09/2021 Confirmed reviews ALL

Bad: Building and rooms are tired. Outside space, particularly the gardens, are neglected. "Styles" room designs are very lacking (1 chair for 2 guests, no useful bedside tables, terrible lighting). Air conditioning could cool the room but not heat. There is a general feeling of corporate neglect. Good: Reception staff Breakfast Parking

Dear PAUL C., Thank you for taking the time to tell us about your experience at the ibis Styles Arles Palais des Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Tired building, both inside and out. Split between Styles and Budget brands, but pool and breakfast were common to both, so not sure what paying the Styles premium brings

Customer review rating 2.5/5

Andrew W. Families - 27/08/2021 Confirmed reviews ALL

Not our favourite Accor hotel from the ones we have stayed at recently. An old building. Really needs freshening up on the outside. Sadly, the decor and fixturures and fittings in the hotel were also well past their best. It is split 50% Ibis Budget and 50% Ibis Styles. So the only thing different between them was the room decore and size. And considering the Styles one were drab, tired and bland, then I recommend to book a Budget branded room - you have the same breakfast, pool and restaurant. Breakfast was pretty good.

Dear ANDREW w., Thank you for taking your time to share with us your impressions about your stay with Us. First of all, I am sincerely sorry if our hotel did not live up to your expectations. Our ibis styles is well paired with our ibis budget (Combo hotel), we offer all of our customers the opportunity to enjoy the same common areas as well as the swimming pool. These are additional services allowing our customers to discover the 2 brands. The price of our rooms corresponds only to the accommodation offer, it has nothing to do with our restaurant and our outdoor spaces. We set up a breakfast buffet every morning in the respective room, the products on the 2 brands differ and the price of breakfast is higher at Ibis Styles. Our 2 hotels are maintained on a daily basis by my teams, I am again sorry if the decoration did not please you. In fine, the photos of the building and the interior of our 2 Ibis are indeed those published on all our websites. Sincerely, Dorothée Pernelle - General Manger

Nice stay

TripAdvisor rating 4.0/5

lucianog811 20/08/2021 TripAdvisor review

Reason of my trip was to visit Les Rencontres de la Photographie and I could forget the car at the parking of the hotel and just walk around Arles, a very good and practical solution! I did already severa times and I will repeat for sure in the future.

Nice basic hotel. Good breakfast

Customer review rating 4.0/5

Amg Families - 02/08/2021 Confirmed reviews ALL

Good. Clean, nice pool. Good hotel. Conveniently located to drive I to center of Arles

good compromise price-quality

Customer review rating 4.0/5

Luca Families - 19/07/2021 Confirmed reviews ALL

It's an Ibis Styles : there is a nice swimming pool, breakfast is fine, it is not so far from the city centre, even if the location is not the best.

Bon confort

Customer review rating 4.5/5

Denis Couples - 18/07/2021 Confirmed reviews ALL

Week end pour expo photo.

Normal

Customer review rating 3.5/5

Patrice P. Business - 20/08/2020 Confirmed reviews ALL

RAS

Monsieur P., Un grand merci à Vous de nous avoir fait partager vos impressions. Nous sommes ravis d'avoir pu répondre à vos attentes et vous satisfaire durant votre séjour. Bien à Vous, Dorothée Pernelle - Directrice

Very average

Customer review rating 1.5/5

Ivor A. Families - 15/08/2020 Confirmed reviews ALL

The Ibis Style hotel is part of the same building as Ibis Budget and makes you wonder how it justifies a 50-60% price premium. The hotel is located outside the centre in a very insalubrious area. You need to take the car to visit Arles. The room was well below what I would expect from a three star hotel. No mini bar or safe, no complimentary bottled water, shabby bathroom. I really don't recommend this hotel.

Monsieur A., Je vous remercie de nous avoir fait partager vos impressions à la suite de votre séjour dans notre Ibis Styles. Tout d'abord, je vous confirme que note établissement est un Combo (2 hôtels couplés dans un même lieu). Sachez Monsieur, que l'offre Ibis Styles est une gamme au dessus de l'Ibis Budget au niveau de la chambre et de la salle de bain, tels que (literie, équipements, linges de lit et de bain). Nous sommes plusieurs hôtels couplés à ce jour et l'ensemble de nos clients profitent d'autres services annexes et de nos espaces communs, cela n'a rien à voir avec le prix et le type de chambre que vous avez choisi. Concernant les autres points que vous évoquez, les bouteilles d'eau ne sont plus mises en place dans vos chambres en cette période, d'autre part, des coffres fort sont à votre disposition en réception, la présence de minibar n'est pas une prestation dans nos enseignes Famille Ibis... Bien à Vous, Dorothée Pernelle - Directrice

Poorly run Ibis Hotel

TripAdvisor rating 2.0/5

Martin L Couples - 02/12/2019 TripAdvisor review

The hotel is shared with an Ibis budget hotel. It has a common entrance and it depends which reception you go to. I do not know why they bother as the whole hotel is only of a budget standard and not up to a Style standard. The room was very basic and there is a strange smell of dirty drains in the corridors. Luckily the room did not smell. The hotel is not in the best of areas and overlooks what appears to be a travellers site. In the room and car park there are warning signs about theft. We ate in the hotel as being November there were hardly any restaurants open in Arles. The food was passable but the service was shocking. The staff did not have a clue how to serve. We ordered a bottle of wine 2 glasses poured and the bottle was taken away we then had to chase to get in back. breakfast was ok and a far better experience. Not a hotel I can recommend.

Our nicest hotel experience

TripAdvisor rating 5.0/5

Ian F Couples - 30/06/2019 TripAdvisor review

My wife and I enjoyed a really lovely two nights stay in Ibis Styles in Arles. It was a place we had never been to before. We wanted a hotel that was handy for the sites and this was perfect within easy walking distance. We were also pleasantly surprised to find the hotel had a swimming pool which we really appreciated as the weather was hot.

fine hotel, friendly staff, good value

TripAdvisor rating 5.0/5

Remy H Couples - 21/06/2019 TripAdvisor review

We stayed twice - albeit briefly, but enjoyed both stays. Travelling by bicycle, we were given access to a lock-up, the room was OK (spacious and equipped to Styles-standard). Breakfast and dinner were OK. Ample parking of cars, location is not in Arles town centre, but there is a bus and you can walk into town in about 20-25 minutes.

Ibis Styles/Ibis Budget under the same roof which was a new experience

TripAdvisor rating 3.0/5

MacLachlan Couples - 09/06/2019 TripAdvisor review

We were allowed to gain access to our room a little earlier than expected. It had a lovely view over Arles and the never ending flow of traffic on the highway. The girl on reception told us that we could catch the Navette into town rather than walking which we did. We had a good night’s sleep with a great mattress and pillows, but the overall rating of three stars was given because when we alighted the lift in the morning the sign said,”Petite Dejenieur”, so we walked around the corner to the worst breakfast we’ve ever experienced in an Accor hotel in over 20 years. When checking out we spied a lovely, bright and airy breakfast room with pool view. When we complained, the male on reception who “spoke English” but didn’t understand it, was unconcerned. He was at reception when we checked in and they should have pointed out that the Ibis breakfast was around the corner from reception.

Reasonable hotel spoilt by its location

TripAdvisor rating 3.0/5

JON O Couples - 13/03/2019 TripAdvisor review

Refurbished but in an out of town location with poor pedestrian links to the centre of Arles. Also strange to find an Ibis Styles and an Ibis Budget using the same reception and lobby with interlinked corridors!!

very nice place to stay in Arles

TripAdvisor rating 4.0/5

binia2018 Business - 23/07/2018 TripAdvisor review

Very nice place, clean and safe. Very good breakfast and amazing swimming pool. The hotel has a big parking lot but it's located to a walking distance from the city center. Good check-in experience overall.

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