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ibis Styles Arles Palais des Congrès Hotel 3 stars

Customer review rating 4.3/5 2,829 reviews

ALLSAFE approved hotel

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ibis Styles Arles Palais des Congrès
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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Breakfast included, unlimited WIFI and on-site restaurant 7 days a week

  • Sunny, open terrace and swimming pool with all preventive measures in place

  • Quadruple family rooms and adjoining rooms

  • Free enclosed bus and car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Leisure and activities
  • Outdoor unheated pool
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

ibis Styles Arles Palais des Congrès

Avenue de la Première
Division Française Libre
13200 arles
france

Tel: +33490939880

Fax: (+33)4/90499276

Check-in from 14h00

Check out up to 12h00

  • NAVETTE ENVIA A 1euro :  Musée de l'arles Antique

  • By plane

    MARSEILLE PROVENCE At 66km / 41.01 miles

  • By plane

    MONTPELLIER MÉDIT. At 77km / 47.85 miles

  • By plane

    NIMES GARONS At 22km / 13.67 miles

  • By train

    ARLES SNCF At 3km / 1.86 miles

  • By train

    NÎMES SNCF At 35km / 21.75 miles

GPS :43.670944, 4.619171

Our accommodation(s)

This is what our ibis Styles rooms are all about! Stay connected to our WIFI while working or drift off into sweet dreams in one of our cozy Sweet Beds!

Our restaurants and bars

4 SAISONS

Type of cuisine: Regional

We offer local and regional cuisine that follows the "4 seasons". Located facing the pool with a shaded terrace, you can enjoy pleasant moments there as a family, with friends or for your business meetings.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

LE 7' SEVEN

The "Le 7'seven" bar is open seven days a week with an outside view of the hotel's pool and the terrace of the "4 Saisons" restaurant. This is the perfect place to relax, no matter what time it is...

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 380

  • Maximum capacity: 372 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
ibis Styles Arles Palais des Congrès

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,829 reviews

tripadvisor

TripAdvisor Rating 3.5/5

644 reviews

good compromise price-quality

Customer review rating 4.0/5

Luca Families - 19/07/2021 Confirmed reviews ALL

It's an Ibis Styles : there is a nice swimming pool, breakfast is fine, it is not so far from the city centre, even if the location is not the best.

Bon confort

Customer review rating 4.5/5

Denis Couples - 18/07/2021 Confirmed reviews ALL

Week end pour expo photo.

Normal

Customer review rating 3.5/5

Patrice P. Business - 20/08/2020 Confirmed reviews ALL

RAS

Monsieur P., Un grand merci à Vous de nous avoir fait partager vos impressions. Nous sommes ravis d'avoir pu répondre à vos attentes et vous satisfaire durant votre séjour. Bien à Vous, Dorothée Pernelle - Directrice

Very average

Customer review rating 1.5/5

Ivor A. Families - 15/08/2020 Confirmed reviews ALL

The Ibis Style hotel is part of the same building as Ibis Budget and makes you wonder how it justifies a 50-60% price premium. The hotel is located outside the centre in a very insalubrious area. You need to take the car to visit Arles. The room was well below what I would expect from a three star hotel. No mini bar or safe, no complimentary bottled water, shabby bathroom. I really don't recommend this hotel.

Monsieur A., Je vous remercie de nous avoir fait partager vos impressions à la suite de votre séjour dans notre Ibis Styles. Tout d'abord, je vous confirme que note établissement est un Combo (2 hôtels couplés dans un même lieu). Sachez Monsieur, que l'offre Ibis Styles est une gamme au dessus de l'Ibis Budget au niveau de la chambre et de la salle de bain, tels que (literie, équipements, linges de lit et de bain). Nous sommes plusieurs hôtels couplés à ce jour et l'ensemble de nos clients profitent d'autres services annexes et de nos espaces communs, cela n'a rien à voir avec le prix et le type de chambre que vous avez choisi. Concernant les autres points que vous évoquez, les bouteilles d'eau ne sont plus mises en place dans vos chambres en cette période, d'autre part, des coffres fort sont à votre disposition en réception, la présence de minibar n'est pas une prestation dans nos enseignes Famille Ibis... Bien à Vous, Dorothée Pernelle - Directrice

Good stay

Customer review rating 4.0/5

Olivier Families - 24/02/2020 Confirmed reviews ALL

The staff was very kind and helpful. The rooms are clean. The hotel location is not that great but not very far from the city center

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sébastien - reception desk Sincerely,

Poorly run Ibis Hotel

TripAdvisor rating 2.0/5

Martin L Couples - 02/12/2019 TripAdvisor review

The hotel is shared with an Ibis budget hotel. It has a common entrance and it depends which reception you go to. I do not know why they bother as the whole hotel is only of a budget standard and not up to a Style standard. The room was very basic and there is a strange smell of dirty drains in the corridors. Luckily the room did not smell. The hotel is not in the best of areas and overlooks what appears to be a travellers site. In the room and car park there are warning signs about theft. We ate in the hotel as being November there were hardly any restaurants open in Arles. The food was passable but the service was shocking. The staff did not have a clue how to serve. We ordered a bottle of wine 2 glasses poured and the bottle was taken away we then had to chase to get in back. breakfast was ok and a far better experience. Not a hotel I can recommend.

Good value for a short stay

Customer review rating 4.0/5

Thomas Couples - 14/11/2019 Confirmed reviews ALL

We only stayed 1 night and were granted a nice upper floor room. Room and commons were clean, staff polite and friendly. Breakfast was very enjoyable, with focus on quality rather than variety, which to me is a good thing. The fresh orange juice machine was a factor in my decision to book the Ibis styles :) 2 unusual/negative details in the room: a. No water boiler or anything to prepare a warm drink (at night the lobby offering had been stored...) b. No info on breakfast hours > it should be mentioned on a flyer

Cher client, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Arles Palais des Congrès. C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher client, en l’expression de nos sentiments les meilleurs. Sébastien - la réception

Good nearby highway located hotel on my way home.

Customer review rating 4.0/5

Ivan Couples - 03/11/2019 Confirmed reviews ALL

Professional and helpful staff.

France by train

Customer review rating 4.0/5

John N. Couples - 28/09/2019 Confirmed reviews ALL

Some distance from station, but (cheap) local bus runs regularly between station and Palais de Congres. Room/bathroom no better than standard Ibis, but nice outdoor swimming pool and restaurant & bar.

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - reception desk

Comfortable hotel in excellent situation

Customer review rating 4.5/5

Tim Families - 28/08/2019 Confirmed reviews ALL

The only criticism was that unlike all other Ibis Styles we have stayed in, tea/coffee in the reception area was not readily available, and had to be requested. The sachets, tea bags and water were available, but no kettle or milk/milk substitute. Staff generally were very pleasant and cooperative, though not readily forthcoming with complimentary hot drinks. Swimming pool was good, bedrooms comfortable, restaurant good for breakfast and evening meal. Very convenient for the Roman ruins just a short walk away. Most enjoyable stay.

Our nicest hotel experience

TripAdvisor rating 5.0/5

Ian F Couples - 30/06/2019 TripAdvisor review

My wife and I enjoyed a really lovely two nights stay in Ibis Styles in Arles. It was a place we had never been to before. We wanted a hotel that was handy for the sites and this was perfect within easy walking distance. We were also pleasantly surprised to find the hotel had a swimming pool which we really appreciated as the weather was hot.

fine hotel, friendly staff, good value

TripAdvisor rating 5.0/5

Remy H Couples - 21/06/2019 TripAdvisor review

We stayed twice - albeit briefly, but enjoyed both stays. Travelling by bicycle, we were given access to a lock-up, the room was OK (spacious and equipped to Styles-standard). Breakfast and dinner were OK. Ample parking of cars, location is not in Arles town centre, but there is a bus and you can walk into town in about 20-25 minutes.

Ibis Styles/Ibis Budget under the same roof which was a new experience

TripAdvisor rating 3.0/5

MacLachlan Couples - 09/06/2019 TripAdvisor review

We were allowed to gain access to our room a little earlier than expected. It had a lovely view over Arles and the never ending flow of traffic on the highway. The girl on reception told us that we could catch the Navette into town rather than walking which we did. We had a good night’s sleep with a great mattress and pillows, but the overall rating of three stars was given because when we alighted the lift in the morning the sign said,”Petite Dejenieur”, so we walked around the corner to the worst breakfast we’ve ever experienced in an Accor hotel in over 20 years. When checking out we spied a lovely, bright and airy breakfast room with pool view. When we complained, the male on reception who “spoke English” but didn’t understand it, was unconcerned. He was at reception when we checked in and they should have pointed out that the Ibis breakfast was around the corner from reception.

Reasonable hotel spoilt by its location

TripAdvisor rating 3.0/5

JON O Couples - 13/03/2019 TripAdvisor review

Refurbished but in an out of town location with poor pedestrian links to the centre of Arles. Also strange to find an Ibis Styles and an Ibis Budget using the same reception and lobby with interlinked corridors!!

very nice place to stay in Arles

TripAdvisor rating 4.0/5

binia2018 Business - 23/07/2018 TripAdvisor review

Very nice place, clean and safe. Very good breakfast and amazing swimming pool. The hotel has a big parking lot but it's located to a walking distance from the city center. Good check-in experience overall.

Hotel and staff a bit tired.

TripAdvisor rating 4.0/5

Gordon W Couples - 23/11/2017 TripAdvisor review

We spent 2 nights at the Ibis Styles at Arles. Compared with the other Ibis Styles hotels we stayed at on the same trip, the quality was a bit less but still quite okay. Access to parking was problematic - wasted lots of time waiting for someone to open the gate. Breakfast was good

Easy walk into Arles centre

TripAdvisor rating 4.0/5

Strombolli Couples - 05/10/2017 TripAdvisor review

Despite being near a busy road the hotel was very quiet. With an easy walk into Arles centre you could visit the attractions or eat at the restaurants without having to find a parking space. The beds were very comfortable.

Brilliant staff

TripAdvisor rating 4.0/5

mark t Couples - 26/09/2017 TripAdvisor review

Large comfortable room.Good breakfast and great dinner.All served by friendly and efficient staff.Ludovic on reception deserves special mention for being extra helpful.A good location to walk into town and drive around the camargue.Safe and secure parking and near the main roads

Great hotel

TripAdvisor rating 4.0/5

John G Family - 22/09/2016 TripAdvisor review

This hotel was good to stay in a bit of noise from local housing area but very secure parking and grounds the rooms and hotel was very clean and the staff were very helpful you can walk to Arles down the side of the river

No Air Conditioning until June

TripAdvisor rating 1.0/5

541davidj541 Couples - 21/05/2016 TripAdvisor review

Very nice hotel but I score only one star to raise IBIS management attention. We stayed for one night 18th May during a hot period in France . The room was so hot, sleep was impossible. The window opened wide but let in lots of noise and light from the excellently lit car-park. In the morning we spoke with the manager who said the AC is only switched on in June after it has been serviced and that it's a management decision. So I'm thinking why not service it earlier in the year so that it can be used for the comfort of guests if the temperature rises. We were given an 18 euro discount but I'm guessing that 50 rooms not using AC would save a lot more. Thankfully just stayed one night. I'll mention also that breakfast was chaotic with having to ask for many items to be topped up. The one person on duty clearly couldn't cope....I didn't see any management help.

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