ibis Styles Arles Palais des Congrès 3 stars

Customer review rating (ALL Rating) 4.2/5 861 reviews

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ALLSAFE approved hotel

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Restaurant with a seasonal local menu, open evenings, Monday to Sunday.

  • Sunny, open terrace and swimming pool with all preventive measures in place

  • Quadruple family rooms and adjoining rooms

  • Free enclosed bus and car park

Our accommodation(s)

Hotel location

ibis Styles Arles Palais des Congrès

Avenue de la Première, Division Française Libre
13200 ARLES

GPS:43.670944, 4.619171

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


We offer local and regional cuisine that follows the "4 seasons". Located facing the pool with a shaded terrace, you can enjoy pleasant moments there as a family, with friends or for your business meetings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  861 reviews

TripAdvisor Rating  3.5/5  702 reviews

Got confused with other ibis hotel.

Customer review rating 3.5/5

Simon P. Couples - Confirmed reviews ALL

No bath , just a shower. Having to use towel between bottom sheet and mattress protector so to stop sweating against man made material.

A very basic Ibis Styles

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel doesn’t have the overall feel of an Ibis Styles hotel, and it doesn’t provide some typical services such as a water fountain or free tea & coffee facilities.

Monsieur S., Je vous remercie d'avoir partager votre avis suite à votre séjour dans notre Ibis Styles. Monsieur, j'ai lu attentivement votre retour sur la mise en place d'une fontaine à eau, sachez que celle-ci est disponible dans notre bar et selon aussi notre installation. De plus, le plateau et bouilloire est une prestation proposée dans une gamme supérieure (Novotel, Mercure, ...). Nos espaces communs ont été réaménagés et nous avons pu créer plusieurs ambiances avec des espaces privatifs tel que notre Co working entièrement à la lumière du jour. Nous proposons la possibilité de vous restaurer chaque soir du lundi au vendredi en cette période, un bar attenant à l'espace Co Working, une présence d'un membre de l'équipe toute la nuit. Bien à Vous, Dorothée Pernelle - Directrice

Very peaceful night’s sleep

Customer review rating 4.5/5

Fay T. Families - Confirmed reviews ALL

Comfy beds. Very quiet location. Easy walk to ancient city.

Dear customer, You were very satisfied during your stay thanks to the attention of all our teams, and we will not fail to pass on your feedback to them. Regards, Sébastien - reception desk

Bar closed. Restaurant closed (but open to people from 3 tour buses).

Customer review rating 2.0/5

Garibaldi Couples - Confirmed reviews ALL

Saturday October 14. No coffee machine in the room. Impossible to get a coffee in the hotel. Bar closed all day and all evening. "Restaurant closed" (but open to people staying there from 3 tour buses.)

Bad expirence

Customer review rating 1.5/5

Knud H. Couples - Confirmed reviews ALL

No room indoor at breakfast , because of group of young people , we were asked in not friendly way to sit outside in 13 C on cold iron chairs. Old people as us stayed there for 3 min and then went indoor. The person in charge asked us again ask us to get out! But we stayed inside in spit of evil eyes! The window 409 was defect. Could not closeperfectly. The ventilation had a irritating frequens that was inhanced when you but your to the pillow. => bad sleep

Dear Knud H., Thank you for taking the time to share your feedback with us. We strive to make every guest's stay enjoyable and regret to hear that your experience did not meet our expectations. At ibis Styles Arles Palais des Congrès, we prioritize safety and comfort for all our guests, which is why we enforce certain policies like limiting the number of guests at breakfast. We understand it can be unpleasant to have to sit outside in cold weather, however we hope that this doesn't affect your opinion of our overall service. We apologize for any inconvenience caused by the defect window and ventilation system; please rest assured that our team is looking into these issues so no future guests are affected. Once again, thank you for bringing these matters to our attention and for staying with us. Sincerely,

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Other web-users rate our hotel

  • 481 reviews 7.6/10 Location
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  • 11 reviews 8.7/10 WiFi
  • 481 reviews 7.7/10 Breakfast
  • 233 reviews 4.8/10 Food
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  • 147 reviews 3.4/10 Vibe

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