Novotel Atria Nîmes Centre

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Novotel Atria Nîmes Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,371 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Located in city center, 3mn walk from the SNCF station and the Arenas

  • Private, secure underground car park (supplement 14 euros per night)

  • Free, very high speed WIFI

  • Family room for 2 adults and 2 children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Atria Nîmes Centre

5 Boulevard de Prague
30000 NIMES
France

  • Tram'bus:  1 Arenes

  • By plane

    AVIGNON At 45km / 28 miles

  • By plane

    MARSEILLE At 110km / 68 miles

  • By plane

    NIMES At 10km / 6 miles

  • By helicopter

    NIMES-COURBESSAC At 6km / 3 miles

  • By car

    NIMES CENTRE At 7km / 4 miles

  • By car

    NIMES EST At 12km / 7 miles

  • By car

    NIMES OUEST At 8km / 5 miles

  • By train

    NIMES At 0km / 0 miles

GPS:43.835026, 4.363436

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

The bar is open to all. You will find a wide choice of cocktails, hot drinks and soft drinks. We also have snacks available at any time. The giant screen makes it the place to be for match nights too.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The Novotel Atria Nîmes Centre is ideal for families. Discover our suites: some of which can accommodate families of up to 2 adults and 3 children (subject to availability and on request).

Our guest reviews

Our guest reviews for
Novotel Atria Nîmes Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,371 reviews

TripAdvisor Rating  3.5/5  1,332 reviews

Average

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Average. Definitely not 4 Star...probably not even 3. Water Bottles wasn't even replenished each day.

Cèntric / Acollidor

Customer review rating 4.0/5

Teresa Friends - Confirmed reviews ALL

Satisfactori

Great location

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Great location, spacious room with scarce to no amenities, mediocre breakfast for Novotel brand. Friendly and helpful staff, very efficient.

Friendly staff and well located

Customer review rating 4.0/5

Godfried S. Business - Confirmed reviews ALL

A very friendly staff, good breakfast.

Lovely hotel

Customer review rating 4.5/5

Tim E. Business - Confirmed reviews ALL

I very much enjoyed 2 nights at the Novotel Atria hotel in Nimes, very well located. Friendly and helpful staff. Very clean room with good facilities. We also used the hotel meeting room which was very good and the staff looked after us very well. Thankyou very much

Very good in general, very bad for parking

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

It started awful. I travelled with my family in a small van, but it was 1.98 meter tall. The parking there was for not tall vehicles, which was not in accordance with the rest of the hotel (modern building). I had to look for a parking outside, which was not easy since de hotel is in the center of the city. Well, a part from that, the rest was great.

Well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Very well located, staff professional but missing the plus expected for a Novotel. Although facilities are clean with all features, it look a bit outdated. Thanks DM

Why no extra Tea ?

Customer review rating 0.5/5

Pascal H. Families - Confirmed reviews ALL

I always choose Accor Hotels for all family stay worldwide (Ibis, Ibis Styles, Mercure or Novotel). It is the first time that some staff from the hotel refuses to give me a tea to take away from the Breakfast buffet. We took our family breakfast at 7:00am and before checkout around 10:30am after a quick chilly walk in the city my wife asked if we could take a tea from the breakfast buffet which was still open. It was harshly refused by the staff in place. We were so astonished by that reaction, I'm sure it is only the action of an isolated staff who has no idea about decency and commercial behaviour, I'm sure you will escalated my concern and that particular person will be asked to behave in the future. Thanks

Dear PASCAL H., Thank you for taking the time to tell us about your experience at the Novotel Atria Nîmes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I shared your review with the manager, and the team. Again I am really sorry. Indeed we can offer tea all the morning, in particulary if you reserved breakfast... Even if you already have breakfast earlier.. I am glad to read that your stay was great except this problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location, nice breakfast and clean.

Customer review rating 4.5/5

J H. Friends - Confirmed reviews ALL

As above. Very satisfied. No water bottles in the fridge on arrival and tea/coffee hadn’t been replenished, but easily rectified. A very pleasant stay.

Well located, nice big room

Customer review rating 4.5/5

B Couples - Confirmed reviews ALL

Nice big room. Great location. Public parking at really cheap rates.

Great location

Customer review rating 4.0/5

Jan Business - Confirmed reviews ALL

Great location, good service. Room was fine breakfast good. The second night got disturbed by some other guests with very loud music, shouting etc in the middle of the night. This caused my lower rating. The hotel was very good.

Well located and good services

Customer review rating 5.0/5

Esteban P. Couples - Confirmed reviews ALL

It was an agreeable stay. The hotel is near of most of the interesting places to see and also near to the train station.

Shouldn’t be called a Novotel

Customer review rating 1.0/5

Frédéric Families - Confirmed reviews ALL

This hotel is plain awful. First, it is absolutely soulless - you feel like you are in a hospital. Second, it is run down - carpets in the halls and rooms are shameful (old and stained), curtains in my room were torn in places, the sink could barely evacuate the water and the water pressure in the shower was anemic… Third, it was uncomfortable : the twin beds my daughter and I slept in were the narrowest beds I have ever slept in at a hotel - maybe not even 80cm wide - and they were garnished with THE most uncomfortable pillows know to man (hard, springy and for some unfathomable reason, split in two ¼-¾). Also, it was way too hot and the only way to get the temperature down was to open the window. Fourth, the breakfast was appalling - totally identical to an ibis hotel, despite the fact Novotel is supposed to be the category above. The croissants were totally burn 2 mornings out of 3, the waffles were obviously cold and the rest of the fare was frankly unappealing. Fifth, the accessibility is hit and miss. Most of the hotel can be accessed in a wheelchair - unless you decide to park your car in the hotel car park. In that case, be prepared as I did to carry your disabled family member up a flight of steps, sit them unceremoniously down at the top, go down to fetch their wheelchair, bring it back up and help them get back onto it. Finally, the staff was friendly, but nothing special.

Not customer oriented

Customer review rating 3.0/5

Jan Business - Confirmed reviews ALL

It is a pity to see that no attention whatsoever is given to a very loyal guest on his birthday.

Disappointing

TripAdvisor rating 2.0/5

mbmglobal TripAdvisor review

In the past 8 months I stayed about 60 nights in Ibis Styles or Ibis Nimes Ouest for business purposes. For a private visit with my wife to Nimes I decided to choose the Novotel Atria, assuming I would get a higher quality product. It turned out one BIG disappointment. Dirty carpets, with spots everywhere. Ran down impression, in urgent need of renovation. Disinterested staff, poor breakfast buffet offering. No reason to pay more if Ibis Styles and Ibis offer nicer rooms, better breakfast and an extremely welcoming staff.

Location, location, location!

TripAdvisor rating 4.0/5

angester TripAdvisor review

Need I say more! You are right in the centre of everything. Difficult for hotels today with confinement etc but managed well. Rooms are standard Novotel, clean and comfortable. Only issue for me was that the room was too warm and aircon too noisy. Breakfast a little limited but normal in these times. Overall no issues

Nice hotel in the center

TripAdvisor rating 3.0/5

725lorenzocecchini Business - TripAdvisor review

I liked the infrastructure and the position of the hotel, personnel is great. Unfortunately bathroom facility was not working, shower was cold and it's a great problem when you get up early. I didn't communicate it directly to the reception because I was in hurry.

Dear Guest, Thank you for sharing your opinion regarding your stay in our hotel. I do apologize for the technical incident with the bathroom. I understand you were in hurry and did not want to call, but we would have been more than happy to help you, find a solution to provide you a good service experience and a nice stay. I hope we will have the opportunity to greeting you again soon to regain your trust. Kindest regards ABOULY Fanny Room Division Manager h0985-rd1@accor.com

Great location, good hotel

TripAdvisor rating 5.0/5

AfricaBlue Families - TripAdvisor review

Excellent. Friendly staff, good-sized & very clean room (incl. free water), quiet public areas. We only stayed one night, but no complaints at all. You can see the Arena from the front door, so the location can't be beaten. Nimes is a lovely city, recommended for a visit.

Convenient stay, but needs renovation, poor breakfast quality.

TripAdvisor rating 3.0/5

HenningF116 Families - TripAdvisor review

We stayed one Night in early July on our way to Spain. The overall experience was ok, but not according to 4 stars standard. The entire hotel needs a fundamental renovation and the quality of the breakfast was very poor.

Mixed stay.

TripAdvisor rating 3.0/5

ShereeK56 Couples - TripAdvisor review

We stayed three nights, reception staff ok, not the most friendly, rooms were a standard fit,clean and serviced every day, could do with a freshen up. Restaurant was good at breakfast, choice and staff very good. Restaurant for dinner was good the first night but very poor the second night , the staff were not friendly and he only pointed to the table where he wanted us to sit, we waited 50 mins for our food. We went out on our third night. Location was excellent, minutes walk to the station and great for sightseeing, all within walking distance.

Dear Sheree K, Thank you for your feedback regarding your last stay with us at Novotel Atria Nîmes Centre. We are sorry to hear that the restaurant was not a good experience for you and I would like to have a call with you to hear more about what happenned. I am available at any time during the week from 8am to 6pm from Monday to Friday at lionel.maury@accor.com

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