Novotel Atria Nîmes Centre

The hotel is very well located. It is closed by all city sights and central railway station. There were some complaints about quality of rooms and breakfast, but I personally find the rooms as acceptable and the quality of breakfast as quite good. What is very poor is the service at the check-in counter, at the bar and for room service. For instance, I tried to opt for the late check out and the manager on duty said that it is possible, later I was approached by the senior manager and he said that the hotel cannot provide me with the late check out. There was no excuses. The senior manager simply communicated that they are fully booked and I must leave the room by 11:00 am. I had a feeling that he pays me for my stay but not vice versa. This situation was extremely disappointing. Although I’ve stayed in the hotel only for one night, there were some other issues related to the service. I believe it is little bit too much for a short stay and that the serious measures must be taken to prevent this kind of situation for prospective customers.

Staff was friendly. Smell of hallways and rooms was awful. Breakfast was not a good price for value, scrambled eggs and potatoes were disgusting. Location is great and parking garage is available. It was the cheapest and most convenient overnight stay available, but I would try to find sth else if I wanted to stay in Nimes for a few days.

Good room for a family of 3 in a great location in the centre of Nimes. The only disappointment was that breakfast opened 30 minutes after the advertised time so we had to wait in the lobby with many other guests.

The hotel is really dated and dusty…bathroom was smelly and the room overall had a very depressing and tired look…honestly I never been in a Novotel so bad…access to the hotel is quite difficult and garage did not have elevator..so quite challenging if you have luggage…

the hotel was clean, but very tired (decor, chipped/marked wall paint, marks/stains on the carpets). the receptionists spoke french with each other and used clear gestures and grimaces, even though we had addressed them in english