Novotel Atria Nîmes Centre Hotel 4 stars

All was fine except that the room we were in Didn’t have AC not could one open the window. Front desk was gracious to change rooms but still it was not explained until check out that AC was no longer available because it was the crossover between Summer and fall.

Amazing staff, very friendly and attentive. However the installations lack of maintenance and care. Carpets were old and used with stains, wall with stains, lights not installed... very poor installations for a 4* Hotel also comparing with other Novotel’s in other countries.

After booking we were advised of sharply reduced service. The previously rich breakfast to basics. No laundry service, a big disappointment. Restaurant closed.

The hotel is greatly located in Nimes next to the Arenes and close to the city center. Common areas are a bit outdated and even if there is a fresh coat of paint it is obvious this hotel is not necessarily the freshest. The staff at reception was particularly kind.

Rooms are a little tired, carpets stained, etc. But the staff were efficient and overall I was satisfied

Very poor service and the lack of room cleaning unacceptable. I am fed up with Covid 19 being used as an excuse for poor service and basic lack of staff. I would not stay in this hotel again and would not recommend it to anyone.

And great location

Unfortunately highly dissatisfied and disappointed. No housekeeping/ room cleaning provided due to an alleged covid measure. Not informed on my arrival. Sad to see that a chain like Accor is trying to reduce cost at the expense of basic client service without adjusting prices accordingly

Stayed here for 2 nights to see Nimes, the town is beautiful and the hotel is perfectly located to see it on foot, great public transport links too. Only 5 min walk to the train station. Check in was complicated, too many people trying to do so at the same time The room was a nice size, however was not as clean as it should have been. There was no daily clean either, we presume it was Covid related. Breakfast was dealt with efficiently, and they put on a good selection even with the restrictions

Staff very efficient and helpful

Terrible. This hotel is using COVID-19 as an excuse not to perform. I found it not normal. Who decided that hotels stuff, serving breakfast shouldn't be able to speak at least one other language but french? Rooms are UGLY! No closed, bad overly soft beds, no toiletries but cheap shower gel. One complimentary bottle of water for a 2 week stay? Thanks! My night curtains were torn in many places. Conditioning is loud, badly operating. Furniture is old and poor, like in ussr. Stuff is friendly, thou. Breakfast - even in the pandemic: NO HEALTHY FOOD options. No sugar frees. No vegetables, no normal breakfast options, but eggs in gallons or oil, no greens, no non-gluten options. 2 of 10 for the whole stay, only because Ive seen worst. In Siberia.

I liked the infrastructure and the position of the hotel, personnel is great. Unfortunately bathroom facility was not working, shower was cold and it's a great problem when you get up early. I didn't communicate it directly to the reception because I was in hurry.

Excellent. Friendly staff, good-sized & very clean room (incl. free water), quiet public areas. We only stayed one night, but no complaints at all. You can see the Arena from the front door, so the location can't be beaten. Nimes is a lovely city, recommended for a visit.

We stayed one Night in early July on our way to Spain. The overall experience was ok, but not according to 4 stars standard. The entire hotel needs a fundamental renovation and the quality of the breakfast was very poor.

We stayed three nights, reception staff ok, not the most friendly, rooms were a standard fit,clean and serviced every day, could do with a freshen up. Restaurant was good at breakfast, choice and staff very good. Restaurant for dinner was good the first night but very poor the second night , the staff were not friendly and he only pointed to the table where he wanted us to sit, we waited 50 mins for our food. We went out on our third night. Location was excellent, minutes walk to the station and great for sightseeing, all within walking distance.