Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.3/5 3,015 reviews

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Description

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

Our accommodation(s)

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Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MOKU BAR + GRILL

A tropical sanctuary where good vibes begin and summer never ends. Experience the good life under the swaying palms, laze away the sunny days or mingle by the swim up bar and sip on expertly crafted cocktails. Feast alfresco in the balmy evening breeze.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,015 reviews

Customer review rating 4.0/5

Vipin K. Families - Confirmed reviews ALL

Great stay overall. The pool was excellent and the buffet breakfast was very good. The location is brilliant, close to the city centre with plenty to do. The hotel is very child‑friendly, the room was cleaned really well and the room size was great. Two things could be improved. The service was a little slow at times. It was busy, but it could be more efficient. For example, having pool towels available in the pool area rather than behind reception would save time, as reception was often crowded. The food prices also felt quite high and not really worth the cost.

Customer review rating 4.0/5

Kylie F. Business - Confirmed reviews ALL

Tried calling reception a number of times and no answer. Call disconnected. How do you contact reception if you are not in the hotel?

Customer review rating 5.0/5

Stephen S. Couples - Confirmed reviews ALL

A really nice experience for first time at Cairns, so many great attractions so close

Customer review rating 2.0/5

Peter H. Friends - Confirmed reviews ALL

On our walks each day didn’t realize there was some awesome hotels around next time might broaden the horizon. Breakfast average actually pretty disappointing won’t elaborate but yes disappointing. Thursday night had choices but ate the novatel we had pizza absolute horrible lesson learnt. After a great day time to go to sleep well sleep what’s that every morning 2.00am 3.00am kids running up and down the hallway parents didn’t give a shit 🤬🤬🤬🤬🤬🤬 right side corner 2nd floor opposite the lift. Rooms well traveled the world stayed in lots of hotels sum it up average. Disappointing.

Customer review rating 3.5/5

Helen L. Friends - Confirmed reviews ALL

Room was excellent, breakfast was good and similar to other Novotel properties. Down side is there are limited lounge chairs by the pool and the condition of those loungers is deplorable. Also discovered that there were several people in the pool/loungers area that were not guests of the hotel.

Other web-users rate our hotel

  • 1,056 reviews 9.6/10 Location
  • 1,714 reviews 6.6/10 Room
  • 1,799 reviews 8.1/10 Service
  • 20 reviews 3.2/10 WiFi
  • 1,026 reviews 8.9/10 Pool
  • 727 reviews 6.5/10 Cleanliness
  • 686 reviews 4.9/10 Comfort
  • 671 reviews 7.1/10 Food

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