Novotel Budapest City & Budapest Congress Center 4 stars

Customer review rating (ALL Rating) 4.3/5 426 reviews

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Description

Hotel extras

  • Easy access to public transportation

  • Free WiFi, work space, flat-screen TV

  • Family rooms

  • Relaxed all-day international dining

  • Wide choice of flexible event spaces

Our accommodation(s)

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Hotel location

Novotel Budapest City & Budapest Congress Center

Alkotas utca 63-67, NTAK: SZ19000377, szálloda
1123 BUDAPEST
Hungary

GPS:47.488441, 19.023734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

NOVO2 Lounge Bar would have never been so special without creativity and experience of our chefs. Each of them creates their own unique and original style inspired by the flavors from all over the world.Contemporary cuisine. Children menu offered as well.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  426 reviews

TripAdvisor Rating  3.9/5  1,242 reviews

Customer review rating 4.0/5

Janos M. Couples - Confirmed reviews ALL

We are returning guests and generally enjoy staying at this hotel. The staff is always friendly and helpful, and we were very satisfied with the pre-arranged room allocation. The room itself is a bit dated, but it was clean and had everything we needed for a comfortable stay. Unfortunately, we were not satisfied with the breakfast experience this time. We were seated in a smaller side room instead of the main breakfast area, which felt crowded, and the selection was more limited. This negatively affected the overall experience, especially compared to our previous stays.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Budapest City. It is delightful to hear that you found our staff friendly and that your room met your comfort needs. We appreciate your loyalty as returning guests. I sincerely apologize for the disappointment you encountered during breakfast. We strive to provide a pleasant dining experience, and I regret that the seating arrangement and selection did not meet your expectations this time. Your comments are valuable as we continually seek to enhance our services and offerings. Thank you once again for your insights, and we look forward to welcoming you back for an even more enjoyable stay in the future. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 4.5/5

Anna F. G. Couples - Confirmed reviews ALL

It was very nice the night I spend in the hotel. The room was clean and comfortable. The hotel has a wellness area, with swimming pool, sauna and gym. It is a nice place to relax . In addition, the breakfast is very good, and the staff friendly.

Dear Guest, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you found your room comfortable and enjoyed the wellness area, breakfast, and our friendly staff. Your appreciation motivates us to maintain high standards and provide a relaxing environment for all our guests. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 1.5/5

Abhishek S. Solo - Confirmed reviews ALL

Very clogged places and small room

Dear Guest, Thank you for sharing your feedback regarding your stay. I regret to learn that your experience did not meet your expectations. Your comments on room size and other aspects will be taken into consideration as we continually strive to improve. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 2.5/5

Rajeev K. Families - Confirmed reviews ALL

Overall okay stay. Very basic hotel room and small, with no TV of no use since it was not smart and free dish channels were also not working. AC was not working, in cooling mode it was giving hot air.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I regret to learn that your experience was impacted by the room. We appreciate your comments as they help us improve our services for future guests. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Customer review rating 5.0/5

Anna W. Families - Confirmed reviews ALL

Lovely and helpful staff. Clean and good location.

Dear Guest, Thank you for your kind words regarding our staff and the cleanliness of our hotel. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

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Other web-users rate our hotel

  • 476 reviews 8.3/10 Location
  • 740 reviews 5.1/10 Room
  • 598 reviews 8.6/10 Service
  • 23 reviews 5.9/10 WiFi
  • 588 reviews 8.2/10 Breakfast
  • 373 reviews 3.9/10 Comfort
  • 301 reviews 5.8/10 Cleanliness
  • 183 reviews 4.2/10 Vibe

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