Novotel Nuernberg Messezentrum 4 stars

Customer review rating (ALL Rating) 4.2/5 785 reviews

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Description

Hotel extras

  • Close to the Nuremberg Exhibition Centre

  • Two children can stay in a family room free of charge

  • Bar and restaurant with international cuisine and terrace

  • 15 minutes to Nuremberg old town by U-Bahn

  • The hotel is easily accessible from the motorway and near subway stations.

Our accommodation(s)

Book this hotel
Room 1

Room

Standard room with 1 double bed and sofa

Our comfortable standard rooms feature the sophisticated Novotel concept with a double bed (160 x 200 cm), small fridge, free WIFI, work area, hairdryer, satellite TV, safe and coffee/tea facilities.

Max. number of persons
4
Area
From 21 / 226 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)

Hotel location

Novotel Nuernberg Messezentrum

Muenchener Strasse 340
90471 NUREMBERG
Germany

GPS:49.411813, 11.112276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 117 rooms
  • 2 rooms for people with reduced mobility
  • 114 family rooms
  • 8 connecting rooms
  • 117 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

10 Meeting rooms

Family

Services for children

  • Children''s library
  • Video game area
  • Outdoor playground for children
  • Play area
  • Green area
  • Baby bed
  • Children''s TV Channels

Well-being

Open (subject to weather)

  • Outside
  • On site

Fitnessstudio

  • Nearby

Sports and leisure

Bike rack facilities

  • Nearby

Squash court Additional charge

  • Nearby

Jogging track

  • On site

Pedal boat Additional charge

  • Nearby

Bike rack facilities

  • On site

Tennis Additional charge

  • Nearby

Jogging track

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 80 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 4 m / 13.123 ft
  • Parking pricing: 15.00 15 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Electric car recharging units 11 kVA

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

NOVO2 RESTAURANT

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Vegetarian menu

Enjoy fresh meals and light snacks, served daily in our Novo2 restaurant.

The bar is a place for relaxing hours and stimulating conversations with other hotel guests. There is room for 50 people. Visit us and try our delicious snacks.

Outdoor pool. Open from May to September in good weather.

On site

We would be happy to arrange your wedding. Feel free to contact us directly.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  785 reviews

Customer review rating 4.0/5

Neviana N. Families - Confirmed reviews ALL

Dear Neviana N., Thank you for staying with us at Novotel Nürnberg am Messezentrum and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We would like to thank you for the stellar review. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 5.0/5

Lucy W. Families - Confirmed reviews ALL

Dear Lucy W., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you and your family felt so comfortable with us and that you really enjoyed our amenities. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.0/5

Joergen H. B. P. Business - Confirmed reviews ALL

Dear Joergen H. B. P., We are very pleased that you took the time to review your visit with us. Thank you for the high rating, and also for your critique. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.5/5

Andrii S. Families - Confirmed reviews ALL

Dear Andrii S., We are very pleased that you took the time to review your visit with us. Thank you for your positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 2.0/5

Martin C. P. Families - Confirmed reviews ALL

Dear Martin C. P., Thank you very much for your visit and for taking the time to review your stay with us. We are very sorry that we failed to meet your expectations. Please accept our apologies for any inconveniences caused. We would be happy to welcome you again as our guest. Best regards, The team of the Novotel Nürnberg am Messezentrum

Dear Neviana N., Thank you for staying with us at Novotel Nürnberg am Messezentrum and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We would like to thank you for the stellar review. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 5.0/5

Lucy W. Families - Confirmed reviews ALL

Really appreciated this place, well located for a motorway stop off. Friendly staff, the most comfortable travel cot my son has ever had-toddler pillow, duvet and a comfortable mattress. (We normally bring these things so was nice not to worry!) the pool was refreshing and the little play area is a simple but effective idea my son (and loads of other children) loved pottering about with the toys. Great stay!

Dear Lucy W., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you and your family felt so comfortable with us and that you really enjoyed our amenities. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.0/5

Joergen H. B. P. Business - Confirmed reviews ALL

Noisy aircon

Dear Joergen H. B. P., We are very pleased that you took the time to review your visit with us. Thank you for the high rating, and also for your critique. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.5/5

Andrii S. Families - Confirmed reviews ALL

Overall, the hotel is very good, and the staff are friendly, helpful, and always willing to assist. However, there is always one “but.” I would really like the air conditioning to actually work instead of only giving the impression that it does. Also, some of the rooms could benefit from a deep cleaning of the carpet. Other than that, the hotel is excellent. I would like to emphasize once again that the staff are extremely responsive, kind, and welcoming. The good service provided by the staff made our stay much more enjoyable.

Dear Andrii S., We are very pleased that you took the time to review your visit with us. Thank you for your positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 2.0/5

Martin C. P. Families - Confirmed reviews ALL

The hotel was pretty packed, and almost impossible to find a parking spot. People were yelling, and kept running up and down the hallway up until 1 AM, and then it all started again 6 AM., So we skipped breakfast and got out of there early. Besides that, rooms were nice.

Dear Martin C. P., Thank you very much for your visit and for taking the time to review your stay with us. We are very sorry that we failed to meet your expectations. Please accept our apologies for any inconveniences caused. We would be happy to welcome you again as our guest. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.0/5

Seba G. Families - Confirmed reviews ALL

Overall good stay the room was alt furniture but clean and big enough

Dear Seba G., Thank you very much for your visit and the positive feedback. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.5/5

Marco C. Solo - Confirmed reviews ALL

the hotel was full and a lot or scandinavian tourist were coming even late in the night, the parking was full, but at least everything was good.

Dear Marco C., Thank you very much for your visit. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 3.5/5

Mikkel D. S. Families - Confirmed reviews ALL

Nice staff and really good breakfast. However, we think the hotel looks worn. The carpets are dirty, the doors have air under them so that all noise in the hallway can be heard. The pool is nice, but unheated and lots of leaves fall into it during the day. Parking in the hotel parking lot costs money, but note that the parking lot is open and does not require a ticket. Which means that everyone can park regardless of ticket or not. Several times we experienced that all spaces were full and other guests just parked in the middle of it all.

Dear Mikkel D. S., We are very pleased that you took the time to review your visit with us. Thank you for the great remarks on the breakfast, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the colleagues. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 2.0/5

Nasima T. Families - Confirmed reviews ALL

Dirty rooms, building work in the hallways, weird smells in room, air condItioning not working well. Would not stay here again.

Dear Nasima T., We sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On behalf of the entire team, we would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel Nürnberg am Messezentrum. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 1.0/5

Francesca F. M. Families - Confirmed reviews ALL

Half amenities like lights, fridge and other didn't work. We hadn't towels and we had to go at reception. Bottle were emptied so we had to use our shampoo. What is worse it is that in the paid parking i had my car damaged. It wasn't a nice stay at all.

Dear Francesca F. M., We sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On behalf of the entire team, we would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel Nürnberg am Messezentrum. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 3.0/5

James D. Couples - Confirmed reviews ALL

Things did not work, restaurant closed, car parking not secure but expensive

Dear James D., Thank you very much for your visit. We are very sorry that you did not like our hotel very much. We apologize for any inconvenience caused and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details due to its age and unfortunately also shows one or the other sign of wear. However, please be assured that appropriate renovation measures are already being planned. It would be a pleasure for us to welcome you again in Nürnberg and at our hotel. With best regards, Your team from the Novotel Nürnberg am Messezentrum

Customer review rating 2.0/5

Challis J. Couples - Confirmed reviews ALL

The hotel cost a fortune, because Rock im Park was on, even thougth we booked 10 months ahead. It's allegedly a 4 star hotel - it could easily have been a 3 once, but is so rundown and decrepit, it's very much a 2 now: - The carpet had holes worn through - The bed springs had collapsed at top and bottom, leaving a lump in the middle - Huge bloodstain on the mattress - AC blew a fan but didn't cool - sofa back covered in dust Our stay variously cost 1-400 per night for each night of the 5 night stay. We didn't have a choice but to stay at that point, but would never go back. Oh and our keys stopped working/were misconfigured twice!

Dear J. Challis, Thank you very much for your visit. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 3.5/5

Jenny M. Business - Confirmed reviews ALL

Nina was a great help with accepting a parcel delivered before my arrival - thank you so much! Advertised room service available but there was none during my entire stay - very inconvenient and I'm not impressed with the false advertising. Plus, your restaurant was not open the night I arrived - I know sometimes things are unavoidable but I had a long journey and no car to get to another option, so I wasn't terribly happy. I hope that was a one-off. Some dust in the room but overall fairly clean. Happy to find window was openable - better than using a/c.

Dear Jenny M., We are very pleased that you took the time to review your visit with us. Thank you for your positive remarks on the colleague, and also for your critique and suggestions on improvement. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.0/5

Swatantra K. Families - Confirmed reviews ALL

Not sufficient EV charging. The buffet options were limited. The bath & toilet had no lock.

Dear Swatantra K., We are very pleased that you took the time to review your visit with us. Thank you for the high rating, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 3.0/5

Windsey N. Families - Confirmed reviews ALL

The elevator was not working for the entire weekend.

Dear Windsey N., We would like to offer our sincere apologies for the problems regarding the elevator and the housekeeping. Please rest assured that we have already looked into this and taken steps - and we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with. Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.5/5

Taoufik B. M. B. Families - Confirmed reviews ALL

Great hotel for families.

Dear Taoufik B. M. B., Thank you very much for your visit. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The top rating and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.5/5

Alwardi T. A. Families - Confirmed reviews ALL

We were pleasantly surprised how child Friendly the place is. The staff very helpful, plenty of parking places.

Dear Alwardi T. A., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit, we are particularly appreciative. Therefore, on behalf of my entire staff, we would like to send a sincere “thank you.” It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great remarks on the team in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. The team of the Novotel Nürnberg am Messezentrum

Customer review rating 1.0/5

Christopher S. Families - Confirmed reviews ALL

Wasn't able to use sauna it was switched off. No bread to make toast, staff said they had no delivery due to the day, cold beans, egg and sausages at 9am. Not much left for the children also. For 2 days bacon burnt no one eat it. No stretch Mat in gym. coffee machine broke down. Juice is watered down.

Dear Christopher S., We sincerely apologize for the deficiencies that unfortunately caused inconveniences for you. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On behalf of the entire team, we would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel Nürnberg am Messezentrum. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 2.5/5

Claude D. Z. Families - Confirmed reviews ALL

Stingy askungen for 15euro on Hotel Parking

Dear Claude D. Z., Thank you very much for your visit. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 2.0/5

Dorian N. Business - Confirmed reviews ALL

Location from Messe was good (walking distance, train) however the hotel felt old and dated. Carpets and walls were stained and need replacing/painting. The exercise facilities were terrible. Need more and newer equipment. The restaurant was average with limited choices. The room was fine however the sheets were rough (I used a t-shirt over my pillow).

Dear Dorian N., Thank you very much for your visit. We are very sorry that you did not like our hotel very much. We apologize for any inconvenience caused and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details due to its age and unfortunately also shows one or the other sign of wear. However, please be assured that appropriate renovation measures are already being planned. It would be a pleasure for us to welcome you again in Nürnberg and at our hotel. With best regards, Your team from the Novotel Nürnberg am Messezentrum

Other web-users rate our hotel

  • 483 reviews 7.2/10 Location
  • 840 reviews 5.6/10 Room
  • 573 reviews 8.2/10 Service
  • 11 reviews 6.4/10 WiFi
  • 515 reviews 7.9/10 Breakfast
  • 415 reviews 4.8/10 Comfort
  • 394 reviews 4.2/10 Cleanliness
  • 265 reviews 5.6/10 Food

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