NOVOTEL METZ AMNEVILLE Hotel 4 stars

The room was fine but the man on reception did not remmber how to smile. The waiter was slightly better but we were not sure whether that was because he had won the pool match with the recptionist whilst we were eating!!!! You should know that breakfast was probably the worst I can remember having in any hotel for some years. Appalling!!!!! On the plus, the day staff were more user friendly than the night staff.

A bit old fashion on the outside, but very nicely renovated at the inside.

It was fine - nothing exceptional either way

I have stayed in Novotel at multiple places in Europe and I have been happy with my choice every time. Besides the facilities at the level that you’d expect if not higher, it is children friendly and the breakfast is really good.

Fine, however the service in the restaurant fell apart when a coach load of gusts arrived, the issue was there was not enough staff on duty, we end up having our cheese in the bar having walked out of the restaurant.

Good parking available and good location just off the main Metz/Luxembourg autoroute. Breakfast and Dinner were excellent and good value.

Nice place, good restaurant

1. Room was too far away from the reception (Room 510) 2. Room was one bed and not double bed

Curious there was no reception desk. However, while trying to find out how to sign in, someone arrived from an office and signed me in on a mobile phone. It was not possible to get an invoice so it had to be emailed instead. I would prefer to have a proper reception desk with staff on hand at all times. I found the restaurant excellent for both dinner and breakfast. My room was good with plenty of space and good bath and shower.

Nice hotel; comfortable bed

friendly staff, enjoyable meal and a good nights sleep

All ok, room smelled of cigarettes though and the bar shut too early.

Like the hotel, just wasn't keen on the checking in process, no defined check-in area, 1 person with laptop, a queue of people. Perhaps you should have self check-in kiosk if you aren't going to staff the usual check-in desks

Alles was OK.

This is the perfect hotel for a visit to Amnéville (Zoo+Aquarium) and Walygator Parc. Good breakfast, decent rooms and friendly staff. The portions at the diner restaurant may be a bit bigger and please more veggies offered with the dishes.