NOVOTEL METZ AMNEVILLE 4 stars

Customer review rating (ALL Rating) 3.8/5 1,302 reviews

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16 ROUTE DE MAIZIERES LES METZ, 57280 HAUCONCOURT, France

Description

Hotel extras

  • GREEN KEY certification

  • Near the A4, A31 and Amnéville Recreation Area (Zoo, Walygator, etc.)

  • 7 renovated meeting rooms, 5 of which are modular and automated

  • Terrace, woodland park, unheated outdoor swimming pool

  • On-site restaurant and bar and self-service electric charging stations

Our accommodation(s)

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Hotel location

NOVOTEL METZ AMNEVILLE

16 ROUTE DE MAIZIERES LES METZ
57280 HAUCONCOURT
France

GPS:49.217668, 6.171532

Telephone
Fax +33 3 87 80 36 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

O FOURNEAU - BRASSERIE

A modern take on the traditional French brasserie. We offer simple, high-quality gourmet cuisine-that is regionally inspired-in a relaxed setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,302 reviews

TripAdvisor Rating  3.3/5  251 reviews

Customer review rating 2.5/5

Paolo T. Couples - Confirmed reviews ALL

You can publish what I write anywhere!!! The room was cold, 18 degrees, I heated it up with the hair dryer, I let it run for an hour so the bathroom was warmer and we could take a shower. Do you think that's correct in a hotel which claims to have three stars?? Who decided THAT??? The dining area was also icecold: 18 degrees, so the food got cold immediately! The meal: 200 ml soup which was so little we had no time to really taste it! . Then a dish which was three pieces of pork in a watery sauce served with "frites", we could have been asked if we wanted something more suitable for the ice cold weather, but we were too fed-up to bother. And too cold!! The dishes were not heated and the space where we ate was cold, 18 degrees, as I said before. They served the soup with a teeny watery salad, not a big plate, or the salad in it's own bowl!! There was not even a placemat!

Dear Paolo T., Thank you for sharing your feedback regarding your recent stay. I am sorry to learn that your dining experience and room temperature did not meet your expectations. We strive to provide a comfortable environment and satisfying meals to all our guests. Your comments regarding the dining area and meal portions will be shared with our team for consideration. Goodbye, Novotel Metz Amnéville

Customer review rating 2.5/5

Mariella S. Couples - Confirmed reviews ALL

The hotel felt understaffed, the rooms were not particularly clean, the restaurant area was cold and the breakfast buffet lacked attention to detail. We expected a higher level from a Novotel.

Dear Mariella S., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location and will take your concerns into consideration as we strive to enhance our guest experience. Best regards, Novotel Metz Amnéville

Customer review rating 0.5/5

Nadir F. Business - Confirmed reviews ALL

The WORST NOVOTEL EVER

Cher Nadir F., Nous regrettons sincèrement que votre expérience n'ait pas été à la hauteur de vos attentes. Votre retour est précieux et nous l'examinons attentivement. Cordialement, Novotel Metz Amnéville

Customer review rating 3.0/5

Eric T. Business - Confirmed reviews ALL

Hotel agreable

Cher Eric, Nous vous remercions pour vos commentaires positifs concernant la situation et l'agrément de notre hôtel. Votre satisfaction est notre priorité. Cordialement, Aicha BEKADDOUR Première de Réception

Customer review rating 5.0/5

David M. Couples - Confirmed reviews ALL

Excellent stay with good amenities.

Cher David, Nous vous remercions chaleureusement pour votre retour positif et sommes ravis que votre séjour ait été agréable grâce à nos équipements. Cordialement, Aicha BEKADDOUR Première de Réception

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Other web-users rate our hotel

  • 432 reviews 9.3/10 Location
  • 1,128 reviews 4.5/10 Room
  • 813 reviews 7.4/10 Service
  • 20 reviews 6.4/10 WiFi
  • 585 reviews 5.4/10 Comfort
  • 507 reviews 7.7/10 Breakfast
  • 439 reviews 2.9/10 Cleanliness
  • 430 reviews 4.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.