Information message


Customer review rating 4.2/5 1,546 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

See on a map
+ 18 Services

Hotel extras

  • Bureau Veritas ALLSAFE certification. Renovated hotel with fiber WiFi.

  • Near the A4, A31 and Amnéville Recreation Area (Zoo, Walygator, etc.)

  • 7 renovated meeting rooms, 5 of which are modular and automated

  • Terrace, woodland park, unheated outdoor swimming pool

  • On-site restaurant and bar and self-service electric charging stations

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine Paying
Business services
  • 8 Meeting room(s)
  • Copy/print service available

Hotel location


57280 hauconcourt

Tel: +33387801818

Fax: (+33)3/87803600

Check-in from 15h00

Check out up to 12h00

  • By plane

    LUXEMBOURG FINDEL At 45km / 28 miles

  • By plane

    METZ At 40km / 24 miles

  • By car

    PARIS At 1km / 0 miles

  • By car

    STRASBOURG At 1km / null miles

  • By train

    MAIZIERES LES METZ At 1km / 0 miles

  • By train

    METZ At 12km / 7 miles

GPS :49.217668, 6.171532

Our accommodation(s)

Choose the comfort that suits you, as a couple, with the family or for a business trip, the Novotel Metz Hauconcourt hotel has two comfort levels:

Our restaurants and bars

Ô Fourneau - Brasserie Maison

Type of cuisine: French

A modern take on the traditional French brasserie. We offer simple, high-quality gourmet cuisine—that is regionally inspired—in a relaxed setting.


An open space that invites you to relax in a warm and pleasant setting. Whether it's a work meeting or a drink with friends, you're all set to have a good time. Take advantage and unwind.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 250

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,546 reviews

TripAdvisor Rating 3.5/5

143 reviews

Welcomed, excellent stay, hotel well located

Customer review rating 5.0/5

Anonymous Solo - 13/09/2021 Confirmed reviews ALL

The facilities were first class,, the choice of food was excellent, it was well and politely served. I have no complaints

Dear Mr B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

nice to see a refresh of the structure

Customer review rating 3.5/5

Claudio C. Business - 31/08/2021 Confirmed reviews ALL

very positive, I need to have a early breakfast at 6 am (usual timing is from 6:30 am) and everything was ready to make it and it was a delight surprise

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Metz Amnéville. We hope your next visit will be as pleasant as the previous one. Kind regards, Marine - Reception Manager

Well located

Customer review rating 3.5/5

Nicolas Families - 23/08/2021 Confirmed reviews ALL

Everything fine, friendly staff, good breakfast buffet Standard rooms

Dear Nicolas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marine - Reception Manager

Good stay

Customer review rating 4.0/5

Rob C. Families - 16/08/2021 Confirmed reviews ALL

Value for money. The current environment makes it difficult for all businesses.

Dear Rob, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Have a great day, Marine - Reception Manager

Good stay as always but poor service in the restaurant.

Customer review rating 3.5/5

Ole H. Couples - 15/08/2021 Confirmed reviews ALL

We had booked a table, which where forgotten. Unpolite people in the restaurant, but good service at the reception desk.

Dear Ole, Thank you for the review of our hotel, and for the great feedback about the reception team! I am terribly sorry you did not enjoy your experience at the restaurant... I hope we will have the chance to welcome you again soon. Have a lovely day, Marine - Reception Manager

Not bad hotel

Customer review rating 4.0/5

Zuzana Families - 14/08/2021 Confirmed reviews ALL

The hotel was choosen because we took road to Normandy and we have to sleep on road. I think, that the price was so high, so I expected maybe was small, bathroom little bit oldschool, window was little bit broken ,the opening and curtains were out from wall(broken). The child garden was a nightmare. We have two boys, and the toys were all in really bad condition, broken and I was affraid to play there. Photo on internet were different. But I have to highlight the dinner and breakfast, It was superior!

Dear Zuzana, Thank you for taking the time to share your feedback. The equipments of the playground has been changed. We hope to welcome you back to our hotel very soon! Sincerely, Marine - Reception Manager

NIce location near the highway

Customer review rating 3.5/5

Paul Families - 08/08/2021 Confirmed reviews ALL

Clean room, good breakfast only the extra bed (when sleeping with children in the room) is really hard and uncomfortable.

Well located and well indicated

Customer review rating 4.0/5

D. A. Families - 01/07/2021 Confirmed reviews ALL

It was the first time that I had to charge the battery of my new tesla The hotel stay and the supercharger did very well Finally we could relax!!

Pleasant stay, well located, helpful staff .....

Customer review rating 4.5/5

Kaïs Solo - 28/06/2021 Confirmed reviews ALL

Just staid at the Novotel Amnéville for 1 night on my way to another destination. Arrived at 9:00pm (highway closed because of an accident). Warm welcome by the staff, possibility to have supper. Very accommodating staff (moved my table at the restaurant so I could see the soccer Europa Cup). Spotless room and bathroom, yummy breakfast. Hotel conveniently located near the highway (ideal for a stop "en route"), closed parking with security.


Customer review rating 4.5/5

Anne Solo - 21/06/2021 Confirmed reviews ALL


Friendly staff but poor breakfast

Customer review rating 3.5/5

Karl Business - 30/04/2021 Confirmed reviews ALL

Nice hotel that was probable renovated recently. Very friendly and helpful staff. Excellent diner even in Covid situation. But the breakfast was unacceptable for a hotel with this status. Wooden knives and spoons are not done at this level. It's not even an ecological act. Just serve breakfast with normal cutlery. Offer was also not at the level of a Novotel. It's a pitty and the staff doesn't deserve this management decision.

not great

Customer review rating 1.5/5

Anonymous Business - 28/01/2021 Confirmed reviews ALL

The plastic sheet under the bed sheet made it very hard to sleep - the bed doesn't breathe so any perspiration stays. Positive that possible to have a meal in the room, however the quality/taste was not good at all

Dear Guest, Thank you for taking the time to share your feedback. Concerning the plastic sheet under the bed, it' s make this is a hygienic measure and is changed between each guest. For the meal, we are moving towards a catering offer cooked on site from this day. I hope to welcome you again for another stay. Sincerely, I hope that next time you will have a better feeling

Ok for Overnight stay

TripAdvisor rating 3.0/5

EVER2361 27/02/2020 TripAdvisor review

We stayed, a family, parents and two kids in a room. We arrived at 23pm (told them before coming) and I was a bit disappointed to see that the sofa bed was still closed and not made up. They told us just to open the sofa. But actually it's the first time after a lot of stays at Accor group that it was not ready. We did have a very good night sleep because with slept with open windows, smell in room was not nice.My daughters bed blanket was full of holes. The smell in the hotel and rooms is also not nice, it might help to freshen up the place, and open some windows now and then. Overall is is ok for a one night stay I think, breakfast was very ok. The parking is also very convenient and the staff in the hotel is very friendly.

Average experience

TripAdvisor rating 3.0/5

nickroberts904 Couples - 14/01/2020 TripAdvisor review

Very Comfortable room but the staff were not overly friendly and the breakfast was probably the worst I have had for many years in any establishment. On the plus side there is plenty of space outside in the gardens to walk your dog and the room was comfortable.

Good hotel with easy access

TripAdvisor rating 4.0/5

Lesley B Family - 01/09/2019 TripAdvisor review

This is the perfect hotel for a visit to Amnéville (Zoo+Aquarium) and Walygator Parc. Good breakfast, decent rooms and friendly staff. The portions at the diner restaurant may be a bit bigger and please more veggies offered with the dishes.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in hauconcourt