NOVOTEL METZ AMNEVILLE 4 stars

Customer review rating (ALL Rating) 4.1/5 1,704 reviews

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16 ROUTE DE MAIZIERES LES METZ, 57280 HAUCONCOURT, France

Description

ALLSAFE approved hotel

Hotel extras

  • Near the A4, A31 and Amnéville Recreation Area (Zoo, Walygator, etc.)

  • 7 renovated meeting rooms, 5 of which are modular and automated

  • Terrace, woodland park, unheated outdoor swimming pool

  • On-site restaurant and bar and self-service electric charging stations

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

NOVOTEL METZ AMNEVILLE

16 ROUTE DE MAIZIERES LES METZ
57280 HAUCONCOURT
France

GPS:49.217668, 6.171532

Telephone
Fax +33 3 87 80 36 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Ô Fourneau - Brasserie Maison

A modern take on the traditional French brasserie. We offer simple, high-quality gourmet cuisine—that is regionally inspired—in a relaxed setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,704 reviews

TripAdvisor Rating  3.5/5  199 reviews

Awful stay

TripAdvisor rating 2.0/5

Stay797300 TripAdvisor review

Stayed here with shearings coach trio for the 3 Christmas markets. Arrived late so didn't expect much. Took ourself to our room to freshen up then headed down to the bar. The were 3 staff very unfriendly and very slow. Managed a drink like getting blood out of a stone. It didn't get any better. Breakfast wasn't all that Cereal continental bacon and sausage. No wet stuff like beans or tomatoes. Evening meal well . 3 pieces of meat on a skewer couldn't tell you what meat it was but it was tough and smelt awful. With that you got a small spoon of mash and 3 green beans. Next night was even better ( not ) We had a small plain omelette for our main meal. When a guest asked if they could have cheese they were rudely told NO. The hotel is dated unfriendly and definitely not worth the money we paid. Wouldn't recommend.

SUPER

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

TB

Dear Mrs P. We would like to express our sincere gratitude for your kind comments regarding your recent stay at Novotel Metz-Amnéville. Your compliments are a source of inspiration for our entire team, who constantly strive to create unforgettable experiences for our valued guests. On behalf of the entire Novotel team, as well as our restaurant O'Fourneau, we would like to extend our warmest thanks. We look forward to welcoming you back in the very near future, and hope to offer you an experience as exceptional as the last one. We are delighted to tell you about our future plans: to start renovating the hotel again, with the aim of rejuvenating and modernising it and our rooms too. We look forward to seeing you again. The Novotel Metz-Amnéville and O'Fourneau restaurant teams.

Good food and location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

One night stay, good location and excellent food

Dear Guest, Thank you very much for your kind comments following your stay at the Novotel Metz-Amnéville. Your compliments are greatly appreciated by our entire team. We continually strive to create memorable experiences for our guests. Many thanks from the entire Novotel and O'Fourneau restaurant team! We look forward to welcoming you back soon.

Good location, helpful staff, good breakfast

Customer review rating 4.0/5

S.j. Couples - Confirmed reviews ALL

Whilst in need of a refresh, clean rooms and comfortable beds. Helpful staff all round, copious breakfast

Dear customer, Thank you very much for your positive feedback! We are delighted to hear that you enjoyed your stay at our hotel. Customer satisfaction is our priority, and we are pleased to hear that you found our staff helpful and that you enjoyed the breakfast. We are aware that our rooms are in need of refreshment and we will take your feedback into consideration. Your feedback is important to us as it helps us to constantly improve the quality of our services. We look forward to welcoming you again in the future, and are working hard to make your next stay even more enjoyable. Thank you again for choosing our hotel, and we look forward to seeing you again soon! The Novotel Metz-Amneville and O'Fourneau restaurant teams.

Good base for scouting the area

Customer review rating 4.0/5

Ingelheim T. Solo - Confirmed reviews ALL

In general this stay was pleasant and met my expectations. Personnel was friendly and helpful starting at check-in during the stay and at check-out.

Herr P., Wir danken Ihnen herzlich dafür, dass Sie sich die Zeit genommen haben, Ihre jüngsten Erfahrungen mit uns zu teilen. Wir freuen uns zu hören, dass unser Haus ein guter Ausgangspunkt war, um die Region zu erkunden, und dass Ihr Aufenthalt insgesamt angenehm war und Ihren Erwartungen entsprach. Es tut uns jedoch aufrichtig leid zu hören, dass der Spiegel in Ihrem Badezimmer nicht unseren Sauberkeitsstandards entsprochen hat. Ihr Feedback ist für uns entscheidend, um solche Situationen zu korrigieren und unseren Service zu verbessern. Wir nehmen Ihren Hinweis zur Kenntnis und verpflichten uns, unsere Reinigungsverfahren zu verbessern, um solche Vorfälle künftig zu vermeiden. Wir freuen uns, dass unser Personal Ihren Erwartungen in Bezug auf Freundlichkeit und Unterstützung während Ihres gesamten Aufenthalts entsprochen hat. Ihr Komfort und Ihre Zufriedenheit sind unsere Priorität, und wir sind dankbar für Ihr Verständnis für dieses spezielle Problem. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen, mit der Gewissheit, dass wir Ihre Erfahrungen verbessern werden.

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Other web-users rate our hotel

  • 502 reviews 9.4/10 Location
  • 1,286 reviews 5.4/10 Room
  • 905 reviews 7.7/10 Service
  • 13 reviews 5.1/10 WiFi
  • 553 reviews 7.4/10 Breakfast
  • 510 reviews 4.4/10 Cleanliness
  • 342 reviews 4.2/10 Vibe
  • 263 reviews 5.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.