NOVOTEL METZ AMNEVILLE

NOVOTEL METZ AMNEVILLE 4 stars

Customer review rating (ALL Rating) 4.1/5 1,414 reviews

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Hotel extras

  • Bureau Veritas ALLSAFE certification. Renovated hotel with fiber WiFi.

  • Near the A4, A31 and Amnéville Recreation Area (Zoo, Walygator, etc.)

  • 7 renovated meeting rooms, 5 of which are modular and automated

  • Terrace, woodland park, unheated outdoor swimming pool

  • On-site restaurant and bar and self-service electric charging stations

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

NOVOTEL METZ AMNEVILLE

16 ROUTE DE MAIZIERES LES METZ
57280 HAUCONCOURT
France

GPS:49.217668, 6.171532

Telephone +33 3 87 80 18 18

Fax +33 3 87 80 36 00

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Ô Fourneau - Brasserie Maison

A modern take on the traditional French brasserie. We offer simple, high-quality gourmet cuisine—that is regionally inspired—in a relaxed setting.

Our accommodation(s)

Choose the comfort that suits you, as a couple, with the family or for a business trip, the Novotel Metz Hauconcourt hotel has two comfort levels:

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,414 reviews

TripAdvisor Rating  3.5/5  180 reviews

Generally Good

TripAdvisor rating 5.0/5

holidayfan55 Couples - TripAdvisor review

Stayed for 4 nights on a Leger Battlefield tour. Ultra Modern design throughout the Hotel including the rooms. Our room was of a reasonable size equipped with fridge, safe & Kettle. (A rarity these days in Europe) Main disappointment with the room was the tiny bedside tables which were just about large enough for a cup of tea and the lack of power sockets next to the bed. Bathroom was a little small made up for with the powerful shower. There are water fountains dotted around the corridors which are a very useful addition to any hotel. Price of drinks in the hotel were extremely expensive which is a little cheeky as there isn't much competition nearby. Limited choice for dinner however the breakfast was of a good standard. Have to say we couldn't see any evidence of staff shortages that a lot of hotels are facing at the moment. There was always plenty of staff at Reception, in the Restaurant and Bar and were all very friendly and helpful. Especially Leo in the Bar. An excellent barman who obviously enjoys his job.

Good stay

Customer review rating 4.0/5

Sergio Couples - Confirmed reviews ALL

A warm welcome from reception and immediate help to solve a room problem. Disappointed with restaurant

Mr Z., Thanks a lot for this heartwarming comment. It was a pleasure to help you solving this problem. :) We would be happy to welcome you again for a next stay ! Do not hesitate to contact us for such an occasion. Kind regards, Lucas Welcomer

Good overall hotel

Customer review rating 2.5/5

Dsn Couples - Confirmed reviews ALL

Enjoyed our stay but disappointed in the booking system which appeared to have booked half-board but it transpired that dinner wasn’t included!

Dear DANIEL N., Thank you for taking the time to tell us about your experience at the Novotel Metz Amnéville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aicha-1ère de Réception

Well located

Customer review rating 5.0/5

Bogdan Families - Confirmed reviews ALL

A very pleasure experience from the time we walked in until we left !! Highly recommended it

Dear BOGDAN G., We very much appreciate your comments regarding your stay at the Novotel Metz Amnéville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Reception team

Well located, outdated rooms

Customer review rating 3.5/5

Jeroen Families - Confirmed reviews ALL

My experience was ok. Very friendly. But the rooms and especially the bathrooms are so outdated. And almost no power sockets! Not even near the beds! Also missing a small table or sidetable near the sofa's.

Dear JEROEN P., Thank you for taking the time to tell us about your experience at the Novotel Metz Amnéville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 430 reviews 9.2/10 Location
  • 1,015 reviews 5.8/10 Room
  • 751 reviews 7.5/10 Service
  • 9 reviews 4.5/10 WiFi
  • 469 reviews 7.1/10 Breakfast
  • 373 reviews 4.5/10 Cleanliness
  • 249 reviews 5/10 Vibe

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