ibis Metz Woippy 3 stars

Customer review rating (ALL Rating) 4.3/5 543 reviews

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Description

Hotel extras

  • Near the A31 & A4 highways and just 5 minutes from Metz train station

  • Free, private parking lot with ELECTRA electric vehicle charging stations

  • Fitness room with Technogym* equipment

  • Conference areas

  • The restaurant offers a magnificent terrace nestling in a leafy green park.

Our accommodation(s)

Hotel location

ibis Metz Woippy

56 Rue du Fort Gambetta
57140 WOIPPY
France

GPS:49.150142, 6.17776

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT LA BOUCHERIE

Treat your taste buds in our restaurant. Discover La Boucherie, the go-to restaurant for meat lovers! Enjoy exceptional cuts of beef in a friendly atmosphere and take advantage of our terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  543 reviews

Customer review rating 1.5/5

Andrew S. Families - Confirmed reviews ALL

Its a place to stop, but no more. Not very clean, very basic rooms, aged decor, dank, and disinterested staff. Restaurant, however, was much better. Breakfast ok, basic but did the job. Seems popular with workmen needing an overnight stay. This place need a complete overhaul, its not up to modern standards.

Bonjour Andrew, Merci d’avoir pris le temps de partager votre retour détaillé suite à votre séjour à ibis Metz Woippy. Nous sommes désolés d’apprendre que plusieurs aspects de votre expérience n’ont pas répondu à vos attentes, notamment concernant l’état général de l’établissement, l’ambiance ressentie ainsi que le service perçu de notre équipe. Nous comprenons parfaitement votre déception concernant le caractère vieillissant des installations, et vos remarques ont été prises en compte avec attention. Nous sommes toutefois heureux de lire que vous avez apprécié le restaurant ainsi que le petit-déjeuner durant votre séjour. Les retours de nos clients sont précieux et nous permettent d’identifier les points à améliorer afin d’offrir un meilleur confort et une expérience plus agréable à l’ensemble de nos visiteurs. Soyez assuré que vos commentaires ont été transmis à la direction pour étude. Nous regrettons sincèrement que votre séjour ne vous ait pas laissé une meilleure impression et espérons avoir l’opportunité de vous accueillir de nouveau dans de meilleures conditions. Cordialement, La réception ibis Metz Woippy

Customer review rating 4.5/5

Jean I. Couples - Confirmed reviews ALL

Everything we needed and good to be able to eat on site. Comfortable room and bed was so comfortable. Clean and staff very helpful.

Dear Jean I., Thank you for taking the time to share your positive experience. We are delighted to hear that you enjoyed your comfortable stay, the cleanliness of your room, and the helpfulness of our staff. It is our pleasure to provide a convenient dining option on-site to enhance your visit. Best regards, Bastien, Front Desk Leader

Customer review rating 3.5/5

Victoria P. Families - Confirmed reviews ALL

The staff on reception were very friendly and helpful. The reception area was nice. The rooms however are very dated and do require an update. The air conditioning was good. Parking very good and secure.

Dear Victoria P., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff and the reception area. We acknowledge your comments about the room conditions and will take them into consideration as we continuously strive to enhance our facilities. Best regards, Bastien, Front Desk Leader

Customer review rating 2.0/5

Michael K. Solo - Confirmed reviews ALL

Bed was described as matrimonial. It was i fact 2 single matresses with a divide in between them.

Dear Mr. K., Thank you for taking the time to share your experience following your stay with us. We are sorry to learn that your stay did not fully meet your expectations. Regarding the bedding, some of our double rooms are equipped with two single beds that can be joined together to form a double bed. We understand, however, that the gap between the mattresses may have affected your comfort, and we sincerely apologize for the inconvenience. We also regret the issues you encountered regarding the cleanliness of the bathroom and the toilet flush. Your comments have been shared with our housekeeping and maintenance teams so that the necessary corrective actions can be taken. Nevertheless, we are pleased to read that you appreciated the welcome from our team, the breakfast, the Wi-Fi, as well as the quality of your check-in and check-out experience. Thank you once again for your valuable feedback, which helps us continuously improve the quality of our services. Kind regards, Bastien Louis Front Office Manager

Customer review rating 3.0/5

David K. Couples - Confirmed reviews ALL

The room key/card failed twice. So had to go to reception to reset the card. The room was was ok, but the floor/carpet could do with a clean/vacuum. The corridor floor to the rooms need cleaning.

Dear Mr. K., Thank you for your feedback regarding your recent stay. I apologize for the inconvenience with your room key and the cleanliness issues you encountered. We have a 24-hour reception to assist with any problems. Bien à vous Sophie Blot Hotel Manager

Other web-users rate our hotel

  • 200 reviews 9.2/10 Location
  • 461 reviews 5.4/10 Room
  • 390 reviews 8.8/10 Service
  • 5 reviews 7.9/10 WiFi
  • 202 reviews 4.2/10 Cleanliness
  • 173 reviews 7.3/10 Breakfast
  • 113 reviews 4.6/10 Vibe

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