Novotel Limoges Le Lac 4 stars

Customer review rating (ALL Rating) 4.4/5 1,404 reviews

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2 Avenue d'Uzurat, Parc d'Activités Nord Jaune, 87280 LIMOGES, France

Description

Hotel extras

  • Bar and restaurant with terrace overlooking the lake

  • At the entrance of the Zone Nord business park

  • 5 meeting rooms comprising 2,700 ft²

  • Free WIFI, large TV screens

  • Free private car park within the hotel grounds

Our accommodation(s)

Hotel location

Novotel Limoges Le Lac

2 Avenue d'Uzurat, Parc d'Activités Nord Jaune
87280 LIMOGES
France

GPS:45.867428, 1.270965

Telephone
Fax +33 5 44 20 20 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Eat what you want when you want. Simple, healthy and tasty cuisine. Catering available at any time of day to satisfy your cravings. Escape from it all at the restaurant, terrace, bar or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,404 reviews

TripAdvisor Rating  4.0/5  1,046 reviews

Good service, as usual

Customer review rating 4.5/5

Syd G. M. Couples - Confirmed reviews ALL

Check in was good and the room was excellent. Dinner was slightly disappointing - the steak was lacking in flavour and served on oven-proof dishes that were not very warm. Breakfast was good and the viennoiserie were really fresh and light. Good to see "round" plates for breakfast- thank you.

Well located, comfortable and clean.

Customer review rating 5.0/5

Nathalie D. Families - Confirmed reviews ALL

Lovely hotel, very well located. Comfortable rooms, great food. Pool is an added bonus. Beautiful setting near a lake with a kids play park a short stroll (5 mins) around the lake.

Everything you need

Customer review rating 5.0/5

Sophie Families - Confirmed reviews ALL

We stayed here as our car chargers are located nearby. The staff were friendly. We had a nice meal and drink. And our kids played in the pool. The rooms are clean and have what you need.

Great hotel to stop off at if travelling to south of France

TripAdvisor rating 5.0/5

Nathalie H Families - TripAdvisor review

We were a family of four with two children under ten travelling to and from the south of France. This is a lovely hotel, clean and comfortable. Staff are friendly and helpful. It is perfectly situated as an overnight stop off. The pool and terrace are an added bonus. It is also situated right by a lake and has walks and a great children’s play park. Breakfast was wonderful with fresh taste food. We also had dinner there which was equally as tasty. We will be staying again. Thank you

Extremely rude and aggressive manager and owner

TripAdvisor rating 1.0/5

Couple257888 TripAdvisor review

Extremely disappointed. The staff whose name was "Audrey" made our check-in a terribly unpleasant experience. (Turned out she’s the manager and owner…) First she asked for our names. She didn't find it in her system and got a little unpleasant while we did’nt know which name we booked in....she asked for first name but it turned out she was looking for our last name. No big deal we thought but she was angry already at this moment. Maybe she should know how their system works. In the booking, we had written 2 adults, 2 children (6 and 8 years old), and added in a comment to the hotel that we also have an infant with us for whom we would like a baby crib. Got an email from the hotel confirming that it is okay, that they will set up a baby crib in the room. But when Audrey's sees our baby, she rolls her eyes and says "you're 5 persons it’s not possible, you can't stay here" we try to resolve the situation but unfortunately she doesn't want to help and is extremely unpleasant and rude. Almost screams and finally tells me to shut up. Never experienced similar treatment.... When we then ask if we can cancel the accommodation, which she refuses and say: you have to cancel the day before..,even though we completed the booking 2 hours ago. We call hotels.com customer service for help, he also talks to her but she refuses to be helpful. In the end, we are then forced to book an extra double room for SEK 1,869 so that our infant can stay at the property. A room we didn’t even use. The Audrey in question went and hid in the office. Feeling completely unwelcome, telling your guest to "shut up" and her standing there sneering is unacceptable. There were lots of ways she could have resolved the situation, talk calmly, be nice, suggest another solution. Instead, she just said that "we refuse to pay back". She wanted me to leave the hotel without the money back. I am completely boiling with rage. When I tried to get in contact with the owner/manager (turned out she is) she replied to me with a very condescending email in which she lies and says that I, among other things, screamed, that she has everything on film and feels sorry for my children. My children were only afraid of her rude behavior. She wasn’t only angry and rude to us, heard her arguing, scold, and look angry at the staff as well. They didn’t look happy around her. Please do yourself a favor and don't book this hotel!!

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Other web-users rate our hotel

  • 257 reviews 9.2/10 Location
  • 510 reviews 6.4/10 Room
  • 553 reviews 8.4/10 Service
  • 229 reviews 5.3/10 Comfort
  • 204 reviews 7.8/10 Breakfast
  • 132 reviews 5.4/10 Cleanliness
  • 18 reviews 4.3/10 Bar
  • 6 reviews 3.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.