ibis Narbonne Hotel 3 stars

Customer review rating 4.2/5 2,685 reviews
ibis Narbonne
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+ 12 Services
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Hotel extras

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Web corner

Hotel location

ibis Narbonne

159 Rue de L' Hotellerie
Quartier Plaisance - RN9
11100
narbonne
france

Tel: +33468411441

Fax: (+33)4/68412723

Contact email

Check-in from 12h00

Check out up to 12h00

  • BY BUS :   B ZI PLAISANCE

  • By plane

    MEDITERRANEE MONTPELLIER AIRPORT At 90km / 56.25 miles

  • By car

    EXIT SUD At 0.5km / 0.31 miles

  • By train

    NARBONNE At 3km / 1.88 miles

GPS :43.167721, 2.986286

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Comfort standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14

Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Twin, 2 Single Beds

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Family Suite - 5 people

  • Max. number of persons: 5
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

LA BOUCHERIE

Type of cuisine: French

Immerse yourself in the traditional marketplace atmosphere of La Boucherie restaurant, open every day for lunch and dinner. Savor and share carefully prepared tender, juicy cuts of meat carefully prepared in a welcoming atmosphere!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Narbonne

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,685 reviews

tripadvisor

TripAdvisor Rating 3.5/5

503 reviews

Poor food & overpriced accomodation

TripAdvisor rating 3.5/5

K724BLianw Couples - 06/01/2020 TripAdvisor review

Having stayed at a number of Ibis hotels over the last few years we have always found them to be of an acceptable standard. Unfortunately the room in Narbonne was considerably below the standard we have come to expect. The menu we were ordering from did not have much in the way of choice as some items had sold out and the breakfast was not as good as the one we had previously at the Ibis Budget in Mondeville. Will we be going back no my wife is looking to find a better alternative for our trip home in March.

We are truly sorry to read that your stay did not attend your expectations. Please be sure that this is an isolated case, and our priority is your satisfaction. We will be more than happy to welcome you again in March if you change your mind, so we will be able to prove to you that you can have a great time in our hotel ibis Narbonne. Kind regards, Mickael - Community Manager

Overall a good experience

Customer review rating 4.2/5

Jean Solo - 23/12/2019 Confirmed reviews ALL

One issue is the billing - the name on my bill is not correct and I have sent an email which is still unanswered. Can new bill with my correct name be sent ?

Good morning, Sir. I take note of your remark, which I will pass on to the reception team immediately. I look forward to welcoming you soon. The Management

gold travel hotel

Customer review rating 4.2/5

Anonymous Solo - 11/12/2019 Confirmed reviews ALL

Very small rooms,

Dear Mister S., We very much appreciate your feedback regarding your stay in our hotel ibis Narbonne. We are pleased to know that you had a great time with us, despite the size of our rooms if you expected larger ones. However, we are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

Nice staff, disappointing room

Customer review rating 4.2/5

Franck Couples - 08/12/2019 Confirmed reviews ALL

Very helpful and welcoming team. Room very tiny (door of the bathroom also serves a the bedroom door), bed just ok (mattresses seemed to move easily).

Dear FRANCK V., We thank you for your feedback, which we will not fail to share with the teams, as your satisfaction remains our priority. We have taken note of your comments. We look forward to seeing you again. Sincerely The Direction

Cordial

Customer review rating 4.2/5

D. Business - 29/10/2019 Confirmed reviews ALL

Ras

Dear FABRICE D., We very much appreciate your comments regarding your stay at the ibis Narbonne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

IBIS Narbonne

Customer review rating 4.2/5

D. H. Families - 19/10/2019 Confirmed reviews ALL

Good but can be better

Dear Mister D., Thank you for taking the time to tell us about your experience in our hotel ibis Narbonne. Even if it is a pleasure to read that you enjoyed your stay in our hotel, I am sorry that your experience in the restaurant did not meet your expectations; please allow me to express my sincerest apologies. We are looking forward to welcoming you again soon, and prove to you that you can have a perfect time. Kind regards, Mickael - Community Manager

Very good hotel average location

TripAdvisor rating 3.5/5

Brendan M Couples - 28/08/2019 TripAdvisor review

Everything about this range of hotel was excellent. Staff were friendly and most helpful. Although small the room was enough to meet our needs and it was spotlessly clean with a complimentary bottle of water and biscuits provided. The only downside is the location, outside the city in the commercial zone. However there is a regular bus service until early evening.

Hello, We are very happy that you had a pleasant stay. See you soon Sophie

Happy with our stay at Ibis Narbonne

Customer review rating 4.2/5

Lfh Couples - 16/08/2019 Confirmed reviews ALL

Room was clean. Staff were friendly. Good location. Handy parking.

Dear Ms F., We very much appreciate your comments regarding your stay at the ibis Narbonne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael - Community Manager

Rooms are OK and clean but small - airco modest

Customer review rating 4.2/5

Joop Couples - 04/08/2019 Confirmed reviews ALL

Staff is friendly. Hotel is located close to highway

Dear J.P. O., We very much appreciate your comments regarding your stay at the ibis Narbonne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Narbonne plage with family

Customer review rating 4.2/5

Dany Families - 14/07/2019 Confirmed reviews ALL

Nice renewed stylish hotel, clean. Nice room and very nice staff. Perfect infrastructure with big and free parking. Going back there with pleasure.

Dear DRIS R., We very much appreciate your comments regarding your stay at home. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie

Holiday in narbonne

TripAdvisor rating 3.5/5

590drisr Family - 12/07/2019 TripAdvisor review

Nice stay, superb infrastructure, hotel is clean, nice swiming pool, restaurant, parking, wifi, etc. Easy access from highway. The staff is helpful and available. The location is perfect to go to the city or beach by road.

We are happy to read that you did have a great time in Narbonne. However, we believe you wrote your comment on a wrong page as our hotel does not have a swimming pool. You probably stayed in Novotel Narbonne. Therefore, I invite you to write your comment on their page. Kind regards, Mickael
Customer review rating 4.2/5

Anonymous Couples - 24/06/2019 Confirmed reviews ALL

Special thanks to personal. Very efficient and friendly.

Estimado Juhani J., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Narbonne. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mickael - Community Manager

good for the price

Customer review rating 4.2/5

Anonymous Couples - 24/06/2019 Confirmed reviews ALL

Location was not easy to find. We confused with the other Ibis. Room was cossy and it was good to have the restaurante there

Dear Mister G., We very much appreciate your comments regarding your stay at the ibis Narbonne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael - Community Manager

small rooms

Customer review rating 4.2/5

Roger Business - 19/06/2019 Confirmed reviews ALL

Very small but renovated and updated rooms...good walkin shower...person sleeping next to the wall has a terrible time trying to get up out of the bed as it is so close to the wall..about 12" and difficult to get up especially if handicapped!!

Dear ROGER B., We very much appreciate your comments regarding your stay at the ibis Narbonne. We have noted your comments. If you have a problem with your restaurant rating, can you send us an email to give us details. We may be able to help you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Direction

A very pleasant short stay

Customer review rating 4.2/5

Frank Solo - 25/05/2019 Confirmed reviews ALL

The staff were very welcoming and helpful. The room was small but otherwise had everything that I needed. The bed was comfortable and I had a good nights sleep. Car Parking was free and easily available. The Hotel itself was tricky to find despite a sat nav but was close to the motorway. The restaurant was extremely good and very popular with guests and non guests. A wide menu choice and good value for money. Narbonne itself is a very nice town to visit.

Comfortable hotel convenient for the motorway

Customer review rating 4.2/5

Barrie Couples - 06/05/2019 Confirmed reviews ALL

Chosen as close to motorway. Clean room well furnished but a bit small Restaurant was good and staff in hotel and restaurant helpful

Dear Mister H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael - Community Manager

Ibis budget are better

Customer review rating 4.2/5

Anonymous Couples - 22/04/2019 Confirmed reviews ALL

The room was small, there is no space between the bed and one wall. I have been in a lot of Ibis Budget (2 stars) and I see no difference woth your 3 star hotel at all. Breakfast was a total chaos (around 9 - 9:30), with the receptionist running around and refilling everything, talking to herself. You definitely need more personal or a better organisation at this time of the day to give your guests a pleasant experience, it was stressful.

Dear ESTER V., Thank you for taking the time to tell us about your experience at the ibis Narbonne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Direction

Room very small

Customer review rating 4.2/5

Chris S. Solo - 29/03/2019 Confirmed reviews ALL

Very attentive and helpful staff when checking in, checking out and at the restaurant. Congratulations. However the room was very small and basic for the price.

Dear Mister s., Thank you very much for your kind review about your stay in our hotel. Despite the size of the room, we are pleased to read that you had a great time with us. We are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

Overnight stay

TripAdvisor rating 3.5/5

Adventure44981166028 Couples - 29/03/2019 TripAdvisor review

A very good overnight halt. The hotel allows dogs in the hotel and well behaved ones in the Restaurant which is a bonus. The room would benefit from having more than one chair. The only criticism is that the shower base can be quite slippy

Thank you very much for your kind review about your stay in our hotel. We are pleased to read that you had a great time with us. We are looking forward to welcoming you, and your dog, again soon. Kind regards, Mickael

Estancia breve pero satisfactoria

Customer review rating 4.2/5

Josep M. S. S. Friends - 24/03/2019 Confirmed reviews ALL

Personal agradable i atento

Estimado Josep Miquel Serrano S., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Narbonne. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mickael - Community Manager
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