Pullman ZamZam Makkah 5 stars

Name: Pullman Zamzam Makkah, Hotel in Makkah - ALL
Address: Abraj Al Bait Complex, King Abdel Aziz Endowment, MAKKAH, 21955, SA
Telephone: +966125715555
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 3,850 reviews

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Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Saudi Arabia

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Pullman ZamZam Makkah

Hotels combining lifestyle and design, for business and leisure

Where Spirituality Meets Comfort
Just Steps from the Holy Mosque
The hotel is located within the King Abdul Aziz Endowment and offers immediate access to Al Masjid Al Haram being steps away from Haram.
Designed first and foremost for spiritual retreat, the hotel provides an environment of calm and reverence, ideal for guests visiting Hajj or Umrah.
The experience begins with a selection of over 1,301 rooms and suites, many of which have been recently renovated.

Makkah Al Mukaramah is the oldest sanctuary in the world. Every muslim grows up while seeing pictures of Holy Ka'ba in Al Masjid Al Haram, and dreams to plan the journey of lifetime for Hajj or Umrah rituals in this grandiose city. Local landmarks such as Hira Cave (Jebel Noor), Mina, Arafat, Thawr Cave, Al Mua'lla Cemetry, House of Prophet Mohamed (PBUH) in Makkah, etc. are few minutes away on wheels.

"A warm Welcome to the Zamzam Pullman Makkah Hotel! We are delighted to do our best to make your stay pleasant and spiritual. We trust that you will enjoy your stay and love our most comfortable rooms just as much as we do."

Samer Khair, Hotel Management

Renovation efforts are ongoing across guest rooms, public areas, dining venues, and the Executive Lounge, ensuring an upgraded experience while maintaining the hotel's spiritual character. The hotel also offers a range of practical facilities to support guest comfort, including a fitness centre, a dedicated prayer room, concierge services, accessible infrastructure, and valet and off-site parking options.

Hotel extras

Moments away from Al Masjid Al Haram, and The Holy Kaaba.
Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.
Spacious Rooms & Suites.
Complimentary Wi-Fi
Adjoined with Shopping Arcade featuring a huge variety of International brands.

Our accommodation(s)

Room

CLASSIC ROOM, 2 Single Size Beds, City View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: City View

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

DELUXE ROOM, 2 Single Size Beds, City View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: City View

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

CLASSIC ROOM, 2 Single Size Beds, Haram Courtyard View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: Patio

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

DELUXE ROOM, 2 Single Size Beds, Haram Courtyard View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: Patio

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

CLASSIC ROOM, 2 Single Size Beds, Haram View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: Patio

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

DELUXE ROOM, 2 Single Size Beds, Haram View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: Patio

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

DELUXE ROOM, 2 Single Size Beds, Partial Kaaba View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: Historic side view

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

CLASSIC ROOM, 3 Single Size Beds, City View

4 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s) and 1 x Single bed(s)
Views: City View

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

CLASSIC ROOM, 3 Single Size Beds, Haram View

4 pers. max
37 m² / 398 sq ft

Bedding 1 x Single bed(s) and 1 x Twin bed(s)
Views: Patio

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

CLASSIC ROOM, 4 Single Size Beds, City View

4 pers. max
37 m² / 398 sq ft

Bedding 2 x Twin bed(s)
Views: City View

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

CLASSIC ROOM, 2 Single Size Beds, City View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: City View
Accessible room

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

CLASSIC JUNIOR SUITE, 2 Single Size Beds, City View

6 pers. max
45 m² / 484 sq ft

Bedding 1 x Twin bed(s)
Views: City View

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

DELUXE JUNIOR SUITE, 2 Single Size Beds, City View

6 pers. max
45 m² / 484 sq ft

Bedding 1 x Twin bed(s)
Views: City View

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, City View

7 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: City View

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Haram View

7 pers. max
55 m² / 592 sq ft

Bedding 1 x Twin bed(s) and 1 x King size bed(s)

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

DELUXE EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Haram View

7 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: Patio

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

DELUXE EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

7 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: Historic side view

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

7 pers. max
70 m² / 753 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

7 pers. max
70 m² / 753 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)
Views: Patio

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

7 pers. max
70 m² / 753 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)
Views: Patio

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

7 pers. max
70 m² / 753 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)
Views: Historic side view

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

ROYAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

8 pers. max
148 m² / 1593 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Patio

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

ROYAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Kaaba View

8 pers. max
148 m² / 1593 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Historic side view

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

CLASSIC ROOM, 2 Single Size Beds, City View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: City View
Accessible room

From NaN SAR NaN SAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

+966 12 571 5555

+966 12 571 5999

ABRAJJ MALL

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min drive

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Room service

AL YASMINE

The international buffet restaurant – Al Yasmine – provides a rich dining experience, dedicated for groups, featuring international, Arabian, and Asian cuisines served in a truly Islamic ambience.

AL ZAHRA

Be amazed with Zamzam Pullman’s All-Day Dining at Al Zahra, dedicated for groups. Enjoy international & oriental buffets, discover amazing flavors, and re-energize for your spiritual journey in blessed Makkah Al Mukarramah.

LOBBY LOUNGE

Rewind at the serene Lobby Lounge with premium selections of tea & coffee after spiritually soaked experience in Al Masjid Al Haram. A la carte menu invites to explore International & Oriental handpicked specialties.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5 3,850 reviews

TripAdvisor Rating 4.4/5 4,090 reviews

Amazing house keeping service

Sherpa19186893734 12/7/2025 TripAdvisor review

Excellent house keeping service, the room is very clean, room is big, the hotel is near the for praying in haram, asian food very good, recomended hotel for umrah, tahnk for house keepingteam sameh & mr ahmed gamal, iam happy for stay here and insyaallah can came again one day

Dear Valued Guest, Thank you for taking the time to share your feedback regarding the location, room size and cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Sameh and Mr. Ahmed Gamal personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

hospitality very good, clean, helpfully

Irvan D 12/7/2025 TripAdvisor review

good room cleaning, clean veryday 👍🏼 house kepping very good, excellent experience thanks sameh and floor manager mr ahmed gamal for helpfully hospitality when i stay here for umrah

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Sameh and Mr. Ahmed Gamal personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

1000/10

Super T 12/7/2025 TripAdvisor review

Abul kashem very good person and give bonus 5 month . love it . Nice service and fast response. thank you hope all your staff like him

Dear Valued Guest, Thank you for your positive feedback, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Abul Kashem personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

The Best hotel Ever in mecca!

iPhonewanted C 12/7/2025 TripAdvisor review

Very good housekeeping! Always come on time! Recommended 100%. Love to stay here. Will come again in sha Allah.. Thank you

Dear Valued Guest, Thank you for your positive feedback, and we are delighted to hear that our staff has made your stay pleasant. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

Excellent

Wan F 12/7/2025 TripAdvisor review

Abul Kashem light good person..nice service...can give more bonus for him..housekeeping cleaning is very fast n faster...thanks a lot...see you next time

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Abul Kashem personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

2,404 reviews 9.5/10 Location
5,994 reviews 7.3/10 Room
10,799 reviews 9.2/10 Service
83 reviews 3.9/10 WiFi
2,852 reviews 7.5/10 Cleanliness
1,090 reviews 7.8/10 Breakfast
934 reviews 4.3/10 Amenities

336 reviews 9.3/10 Location
753 reviews 5/10 Room
864 reviews 8.2/10 Service
16 reviews 2.8/10 WiFi
287 reviews 4.3/10 Cleanliness
226 reviews 4.7/10 Comfort
209 reviews 8.1/10 Breakfast
169 reviews 4/10 Amenities

101 reviews 9.8/10 Location
175 reviews 5.4/10 Room
205 reviews 8.5/10 Service
5 reviews 1.8/10 WiFi
59 reviews 6.6/10 Cleanliness
47 reviews 7.5/10 Breakfast
46 reviews 4.8/10 Amenities

27 reviews 9.6/10 Location
51 reviews 5.5/10 Room
64 reviews 9.4/10 Service
21 reviews 7/10 Cleanliness
14 reviews 7.8/10 Breakfast
14 reviews 4.2/10 Amenities

7 reviews 9.4/10 Location
15 reviews 6.1/10 Room
20 reviews 8.9/10 Service
5 reviews 7.5/10 Cleanliness
5 reviews 4.8/10 Comfort
5 reviews 4.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Pullman ZamZam Makkah 5 stars

Description

Hotel extras

Our accommodation(s)

CLASSIC ROOM, 2 Single Size Beds, City View

DELUXE ROOM, 2 Single Size Beds, City View

CLASSIC ROOM, 2 Single Size Beds, Haram Courtyard View

DELUXE ROOM, 2 Single Size Beds, Haram Courtyard View

CLASSIC ROOM, 2 Single Size Beds, Haram View

DELUXE ROOM, 2 Single Size Beds, Haram View

DELUXE ROOM, 2 Single Size Beds, Partial Kaaba View

CLASSIC ROOM, 3 Single Size Beds, City View

CLASSIC ROOM, 3 Single Size Beds, Haram View

CLASSIC ROOM, 4 Single Size Beds, City View

CLASSIC ROOM, 2 Single Size Beds, City View

CLASSIC JUNIOR SUITE, 2 Single Size Beds, City View

DELUXE JUNIOR SUITE, 2 Single Size Beds, City View

CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, City View

CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Haram View

DELUXE EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Haram View

DELUXE EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

ROYAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

ROYAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Kaaba View

CLASSIC ROOM, 2 Single Size Beds, City View

Hotel location

Access and transport

Hotel services

AL YASMINE

AL ZAHRA

LOBBY LOUNGE

Our guest reviews

Web-users rating

Our other establishments nearby