Pullman ZamZam Makkah 5 stars

Customer review rating (ALL Rating) 3.8/5 3,826 reviews

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Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Saudi Arabia

Description

Hotel extras

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

Our accommodation(s)

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Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

Telephone
Fax +966 12 571 5999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,826 reviews

TripAdvisor Rating  4.5/5  3,420 reviews

Certificate of excellence 2023

Excellent stay as usual

TripAdvisor rating 5.0/5

Toka S TripAdvisor review

Kamal Abdul Rashid is an excellent housekeeping one, he provided an excellent support for Us during our stay. Professional in his job and very polite. He is very dedicated to his job knows well his duties and focusing on satisfying us in every day.

Dear Ms. Toka, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Kamal Abdul Rashid as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Luxurious escape

TripAdvisor rating 5.0/5

mostafa e TripAdvisor review

The accommodations were impeccably clean, well-appointed, and efficiently organized. The staff exhibited exceptional friendliness and helpfulness. A delightful welcome amenity of coffee and pastries was provided. The restaurant offered a wide variety of breakfast options, with consistently fresh pastries and clean tables. In summary, the experience was outstanding, and I highly recommend this establishment.

Dear Mr. Mostafa, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked our.... Regarding the cleanliness, staff services, breakfast variety and restaurant. We look forward to welcoming you again soon for an amazing new experience. Sincerely, Pullman Zamzam Makkah Hotel

Amber Restaurant Review.

TripAdvisor rating 4.0/5

Belal M TripAdvisor review

I had breakfast at the Amber Restaurant, my experience was overall very good, there’s a wide variety of food options, food is overall high quality and the there’s a good rotation of food options. The only thing that was lacking heavily was the desserts section, I feel like there’s not much options, besides most of the options available were very dry, besides from that, I do recommend this restaurant to anyone coming here. The duty manager, Asmahan, treated us nicely and made sure we felt welcome.

Dear Mr. Belal, Thank you for sharing your feedback with us. We appreciate your feedback regarding the food variety, food quality and staff services. We will deliver your kind words to Mr. Asmahan personally. We promise to continuously develop our services to give you a fantastic stay during every visit. continuously work to offer our guests the most refined cuisines and ambiance and make every experience enjoyable. Sincerely, Pullman Zamzam Makkah Hotel.

Amazing experience at Pullman Zamzam Makkah hotel & restaurant

TripAdvisor rating 5.0/5

medhat_hamdy TripAdvisor review

I had a fantastic experience dining at the restaurant inside [Pullman Zamzam Makkah]. From the moment we arrived, the service was outstanding. The staff were friendly, attentive, and made us feel welcomed. They took the time to explain the menu in detail and offered personalized recommendations based on our preferences. The food was top-notch, beautifully presented, and tasted exquisite. The atmosphere of the restaurant was elegant and comfortable, creating a perfect dining environment. The staff ensured that we had everything we needed, and the overall service was smooth and efficient. I highly recommend this hotel restaurant for anyone looking to enjoy a memorable meal with exceptional service during their stay! I wanted to take a moment to personally thank [ Asmahan ] and [ Abdullah Al-Ghamdi ] for the exceptional service during our meal at restaurant

Dear Mr. Medhat, Thank you for your positive feedback, and we are delighted to hear that our restaurant, staff services, hotel services and food have made your stay pleasant. We will deliver your kind words to Mr. Asmahan and Mr. Abdullah Al-Ghamdi personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel.

Well located rooms

Customer review rating 4.5/5

K M. Families - Confirmed reviews ALL

Noha is one of the interesting hotel receptionists; she placed us in a very nice and beautiful location. We are very happy with the views provided by Noha. The service provided by Noha is very friendly and professional. We feel very comfortable and satisfied with the experience of staying at this hotel.

Dear Mr. Kh Rohman, Thank you for your positive feedback, and we are delighted to hear that our staff services and location have made your stay pleasant. We will deliver your kind words to Ms. Noha personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel.

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Other web-users rate our hotel

  • 2,775 reviews 9.5/10 Location
  • 5,247 reviews 5.2/10 Room
  • 9,741 reviews 8.8/10 Service
  • 180 reviews 2.9/10 WiFi
  • 2,199 reviews 4.7/10 Cleanliness
  • 1,728 reviews 3.7/10 Vibe
  • 1,300 reviews 3.8/10 Comfort
  • 1,188 reviews 7.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.